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Elmstead House

171 Park Road, Hendon, London NW4 3TH
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Elmstead House, London
Elmstead House, London
Elmstead House, London

EImstead House, managed by DMP Healthcare, is a 53-bed care home in Hendon. Each private room in the facility is ensuite and there is a wide range of communal amenities which have been designed to enhance each resident’s quality of life. Features include a hair and beauty salon and state-of-the-art cinema, as well as gardens which have been beautifully landscaped.

At the core of EImstead House is its dedicated team of...  

Care Provided by Elmstead House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A
Residential Dementia CareFrom £1,750N/A
Nursing CareFrom £1,800N/A
Nursing Dementia CareFrom £1,900N/A

Fees include all meals, accommodation , heat, light, power, laundry services, activities.

Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips

Contact Elmstead House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vivianne Frederick(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Elmstead House Reviews (43)

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9.7

Elmstead House has a Review Score of 9.7 (9.745) out of 10, based on 31 reviews in the last 2 years. Over all time Elmstead House has 43 reviews.

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Review from Annie M (Next of Kin) published on 30 July 2026 Submitted via Postal Card
Overall Experience

I came to see Anthony on his birthday 20/7/26. He was very happy, well dressed & clean. I didn't get a chance to see his room as we were in the garden singing happy birthday and listening to music. Staff were great, as always.

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Review from Frances K (Niece of Resident) published on 29 July 2026 Submitted via Website
Overall Experience
My dear aunt, now in her mid-nineties, has been an Elmstead resident for several years now. She has a strong personality & can be quite demanding. Despite her dementia she knows what she wants & what she doesn't want! The staff have always supported her with patience, calm & kindness. Although I am restricted by other responsibilities & cannot visit as often as I would like the staff always update me by phone & I feel connected & reassured by their commitment & communication. Difficult things like end of life care planning have been handled with sensitivity & compassion. There are regular relatives meetings as well as seasonal parties & celebrations. The practical aspects of daily living like laundry & food, toiletries & personal care (chiropody, hairdressing, nail painting) are important parts of the support structure provided by a team of smiling & pleasant staff all of whom I am on first name terms with.

Thank you everyone for creating a pleasant, safe & secure place to be.

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Review from Maryam S (Daughter of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

Very well ran care home. The team are extremely caring and have been looking after my mum for the past couple of years. She is very happy snd we are very well informed. The team are always attentive and ready to discuss any concerns and always looking for constructive feedbacks.

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Review from Christabel N (Friend of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience
The staff are friendly, helpful

Place is clean.

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Review from M J (Daughter of Resident) published on 13 July 2026 Submitted via Website
Overall Experience
My mother has been very well looked after since moving into this care home, and I couldn't be happier with the care she receives. Every member of staff is kind, compassionate, and always makes both my mother and our family feel welcome.
The team works incredibly hard and always treats the residents with dignity, patience, and respect. It's reassuring to know that my mother is safe, comfortable, and cared for by people who genuinely care about her wellbeing.

The home is always clean, well organised, and has a warm, friendly atmosphere. I really appreciate everything the staff do every day, and I would like to thank them for their dedication and support. I would happily recommend this care home to anyone looking for excellent care for a loved one.

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Review from Carly R (Daughter of Resident) published on 9 July 2026 Submitted via Website
Overall Experience

We are very happy with the care at Elmstead House, the team are communicating very well with us all the news on our father, and everyone is very kind and attention to detail. One of the staff members sends me photos and organises for video calls which is a wonderful personal touch.

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Review from M M (Sister of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

They have cared for my sister since she came from the hospital Nov 2025. The care is good and the staff are very caring, showing kindness at all times.

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Review from A O (Son of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

Caring patient staff well supervised with a kind attitude to the patient and always there to talk to relatives which I think is very important Vivian I find is very hands on with all the patients and is most helpful in every aspect of her job

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Review from J S (Husband of Resident) published on 22 April 2026 Submitted via Website
Overall Experience

Great staff dealing with very difficult circumstance well done , dealing with ever changing situations & client needs would like to see a bit more attention to the rear garden for staff & client enjoyment

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Review from G J (Wife of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

My husband is at Elmstead House and we could not be happier with the care he receives. The staff is very friendly yet professional, the whole family feels he is in safe hands.

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Review from Farah J (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

The staff are friendly and accommodating. I am happy with the care he is receiving. The place is very clean and most of the ,staff are excellent. The manager is wonderful, and so is the reception staff and nurses. The activities coordinator brings dad activities to accommodate him every week.

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Review from Melinda V (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card
Overall Experience

My father Mac knew in this place and also carer, the carer call my dad as papa, and I'm happy and please they keep an eye on him as a father and staff is friendly.

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Review from L K (Niece of Resident) published on 1 April 2026 Submitted via Website
Overall Experience
I have to that all the staff are so good with my aunt, the place is clean and tidy and run smoothly - The manager is extremely good !

I would recommend this place to anyone who is looking for a comfortable/safe/ well run with care home for your relative

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Review from L K (Nephew of Resident) published on 1 April 2026 Submitted via Website
Overall Experience
My wife's aunt resides her since Oct 2023 and is looked after with dignity and care
The manager and all the staff work extremely well in keeping the home clean tidy and doing activities for all the residents

We are very pleased.

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Review from Mihaly C (Friend of Resident) published on 17 March 2026 Submitted via Website
Overall Experience
My friend lives in Elmstead House Care Home and I'm very thankful for the care he receives. The staff are kind, patient and really caring. I feel he is in good hands.
He has dementia and the activities are suitable for him. They understand his needs and keep him involved without pressure. Recently they organise more outings, which really help his mental health and mood.

The home is clean, friendly and welcoming. I truly recommend this place to anyone looking for good care for their loved one.

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Review from Jennifer J (Daughter of Resident) published on 16 March 2026 Submitted via Postal Card
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Mum has settled in this environment very well, all her care needs are being met 25 hours. We, the family, appreciate the work and dedication of the staff.

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Review from Michaela C (Daughter of Resident) published on 13 March 2026 Submitted via Website
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My mother has been residing at Elmstead House for just under a year now. The staff are kind and compassionate, and my mum is always clean and presentable. Theres always lots of activities to take part in the lounge and my mum is very happy here. Lovely bunch of staff! Thank you.

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Review from P M (Friend of Resident) published on 13 March 2026 Submitted via Website
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My neighbour now lives here and seems to have settled in well. Everything is well organised and feels very calm for the residents. The carers clearly care about their work and I found it reassuring to see that vulnerable elderly people can receive such good care.

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Review from Eva U (Niece of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

I am pleased with the way the staff at the night attends to my aunty at Elmstead House. They are really attentive, there is an element of fear when my aunty went to Elmstead but, the daily interaction gave me reassurance.

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Review from P I (Niece of Resident) published on 11 March 2026 Submitted via Website
Overall Experience
My aunt is a resident at DMP Elmstead House, and we're so grateful for the wonderful care she receives. The staff are kind, attentive, and treat her with real dignity and warmth. The home is clean, welcoming, and has a lovely community feel.

Knowing she is safe, happy, and well cared for gives our family true peace of mind. Thank you to the whole team for everything you do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Elmstead House.

Upcoming Events

There are no upcoming events for Elmstead House.

Awards / Recognitions (1)

  • 31 Jan 2025Recipient: DMP Healthcare

Accreditations

There are no accreditations posted yet for Elmstead House.

Meet the Team (1)

Vivianne Frederick
Vivianne FrederickJob Title:Home Manager

My prime focus as a manager is aimed at enablement. Enablement of the residents and the staff on a larger scale. I enjoy fostering a positive and supportive work environment in the interest of growth on an individual basis. I am driven by loyalty, compassion, commitment, accountability and development. With a caring approach to management, I prioritize open communication, team collaboration, and employee well-being, ensuring every team member feels valued and empowered.

Driven by a passion for creating an atmosphere where individuals can thrive, consistently promoting a culture of respect, accountability, and continuous growth. My leadership style emphasizes empathy, motivation, and a solutions-oriented mindset, as a trusted mentor and advocate for the team.

I strongly believe that a positive work atmosphere not only enhances productivity but also contributes to personal and professional fulfilment for all team members. Having an atmosphere which fosters one's growth creates a caring and dedicated work force to bring about the most suitable outcome collaboratively.

Frequently Asked Questions about Elmstead House

What types of Care is Elmstead House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elmstead House have?

There are 53 Single Rooms.

What are the Facilities & Services at Elmstead House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Elmstead House to the centre of London?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmstead House to verify any information. View our terms and conditions. Elmstead House has an Enhanced Service -more info.