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- Elmstead House care home







EImstead House, managed by DMP Healthcare, is a 53-bed care home in Hendon. Each private room in the facility is ensuite and there is a wide range of communal amenities which have been designed to enhance each resident’s quality of life. Features include a hair and beauty salon and state-of-the-art cinema, as well as gardens which have been beautifully landscaped.
At the core of EImstead House is its dedicated team of...
Care Provided by Elmstead House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees include all meals, accommodation , heat, light, power, laundry services, activities.
Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips
The price(s) shown are provided by the care home. Contact Elmstead House for full pricing details and T&Cs.
Contact Elmstead House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- DMP Healthcare
- Private Owned
Person in charge
- Vivianne Frederick(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Elmstead House Reviews (43)
Elmstead House has a Review Score of 9.7 (9.745) out of 10, based on 31 reviews in the last 2 years.
Over all time Elmstead House has 43 reviews.
I came to see Anthony on his birthday 20/7/26. He was very happy, well dressed & clean. I didn't get a chance to see his room as we were in the garden singing happy birthday and listening to music. Staff were great, as always.
Thank you everyone for creating a pleasant, safe & secure place to be.
Very well ran care home. The team are extremely caring and have been looking after my mum for the past couple of years. She is very happy snd we are very well informed. The team are always attentive and ready to discuss any concerns and always looking for constructive feedbacks.
Place is clean.
The team works incredibly hard and always treats the residents with dignity, patience, and respect. It's reassuring to know that my mother is safe, comfortable, and cared for by people who genuinely care about her wellbeing.
The home is always clean, well organised, and has a warm, friendly atmosphere. I really appreciate everything the staff do every day, and I would like to thank them for their dedication and support. I would happily recommend this care home to anyone looking for excellent care for a loved one.
We are very happy with the care at Elmstead House, the team are communicating very well with us all the news on our father, and everyone is very kind and attention to detail. One of the staff members sends me photos and organises for video calls which is a wonderful personal touch.
They have cared for my sister since she came from the hospital Nov 2025. The care is good and the staff are very caring, showing kindness at all times.
Caring patient staff well supervised with a kind attitude to the patient and always there to talk to relatives which I think is very important Vivian I find is very hands on with all the patients and is most helpful in every aspect of her job
Great staff dealing with very difficult circumstance well done , dealing with ever changing situations & client needs would like to see a bit more attention to the rear garden for staff & client enjoyment
My husband is at Elmstead House and we could not be happier with the care he receives. The staff is very friendly yet professional, the whole family feels he is in safe hands.
The staff are friendly and accommodating. I am happy with the care he is receiving. The place is very clean and most of the ,staff are excellent. The manager is wonderful, and so is the reception staff and nurses. The activities coordinator brings dad activities to accommodate him every week.
My father Mac knew in this place and also carer, the carer call my dad as papa, and I'm happy and please they keep an eye on him as a father and staff is friendly.
I would recommend this place to anyone who is looking for a comfortable/safe/ well run with care home for your relative
The manager and all the staff work extremely well in keeping the home clean tidy and doing activities for all the residents
We are very pleased.
He has dementia and the activities are suitable for him. They understand his needs and keep him involved without pressure. Recently they organise more outings, which really help his mental health and mood.
The home is clean, friendly and welcoming. I truly recommend this place to anyone looking for good care for their loved one.
Mum has settled in this environment very well, all her care needs are being met 25 hours. We, the family, appreciate the work and dedication of the staff.
My mother has been residing at Elmstead House for just under a year now. The staff are kind and compassionate, and my mum is always clean and presentable. Theres always lots of activities to take part in the lounge and my mum is very happy here. Lovely bunch of staff! Thank you.
My neighbour now lives here and seems to have settled in well. Everything is well organised and feels very calm for the residents. The carers clearly care about their work and I found it reassuring to see that vulnerable elderly people can receive such good care.
I am pleased with the way the staff at the night attends to my aunty at Elmstead House. They are really attentive, there is an element of fear when my aunty went to Elmstead but, the daily interaction gave me reassurance.
Knowing she is safe, happy, and well cared for gives our family true peace of mind. Thank you to the whole team for everything you do.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elmstead House.
There are no upcoming events for Elmstead House.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: DMP Healthcare
Accreditations
There are no accreditations posted yet for Elmstead House.
Meet the Team (1)

My prime focus as a manager is aimed at enablement. Enablement of the residents and the staff on a larger scale. I enjoy fostering a positive and supportive work environment in the interest of growth on an individual basis. I am driven by loyalty, compassion, commitment, accountability and development. With a caring approach to management, I prioritize open communication, team collaboration, and employee well-being, ensuring every team member feels valued and empowered.
Driven by a passion for creating an atmosphere where individuals can thrive, consistently promoting a culture of respect, accountability, and continuous growth. My leadership style emphasizes empathy, motivation, and a solutions-oriented mindset, as a trusted mentor and advocate for the team.
I strongly believe that a positive work atmosphere not only enhances productivity but also contributes to personal and professional fulfilment for all team members. Having an atmosphere which fosters one's growth creates a caring and dedicated work force to bring about the most suitable outcome collaboratively.
Frequently Asked Questions about Elmstead House
What types of Care is Elmstead House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elmstead House have?
There are 53 Single Rooms.
What are the Facilities & Services at Elmstead House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Elmstead House to the centre of London?
6.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmstead House to verify any information. View our terms and conditions. Elmstead House has an Enhanced Service -more info.