The Frithwood Nursing Home

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I have really enjoyed my time here volunteering at MD Homes. I learnt loads about how to treat residents with care and dignity as well as how to deal with challenging behaviour. The staff here take the utmost care to treat the residents well and ensure they are comfortable, they are very patient, guiding me as to how to entertain patients and ultimately care a lot, which is exemplified in their care for residents.

It's been really special for them both . Thank you .x

My mum was a resident at Frithwood for nearly 5 years. Whenever we visited she looked clean and well looked after. She enjoyed all the activites and the staff were really friendly and helpful. She was always treated with dignity and compassion. If she was unwell, we were always kept updated. Even in her final days, she was made comfortable and well looked after, and they had still taken the time and care to paint her nails which I thought was lovely. I would definitely recommend Frithwood.

My uncle would like to say thank you for making a special day even more special and would like to express his sincere thanks.

Brilliant care , compassion and go above and beyond. My Mum is settled and happy and looked after exceptionally . The team engage with residents and there is a genuine care for them. I feel very lucky that my Mum has the care she does

My wife could not have received better care, kindness and attention than that given at the Frithwood Nursing Care Home. Her wellbeing was transformed for the better within hours of her admission to Frithwood.

I can't praise this nursing home enough. The staff are amazing, and my uncle is so happy and settled here you can truly see it in his face and overall wellbeing. There is always something happening, and my family and I genuinely look forward to visiting. The atmosphere is warm and welcoming, with music always playing and residents and staff dancing and singing together in many languages. It's a very diverse and friendly home. The Christmas party was out of this world, with stunning decorations, and every celebration or event is always so well prepared. The home is also spotlessly clean. A special thumbs up to the young activity coordinator, who always goes above and beyond with her energy, creativity, and kindness. Well done to the entire team you are all doing an incredible job.

We are very pleased with the care that my mum receives. The staff are very attentive to her needs. Mum is very happy here and seems very settled. Thank you to all your staff.

My dad is being looked after really well done to everyone's hard work and a massive thanks you to everyone really good services location the staff are so bubbly and attentive I really know my dad is being looked after at the highest level with a super amazing team

She has gained in health due to their professional medical attention and general care

The staff is friendly and caring. The location is very good. Air quality is good, Heating is good. Management is very friendly. The Chef tries his best to meet the demands of residents. Residents are allowed to bring their own food and celebrate their own festivals.

Dad lived at Frithwood for about 5 months until he died. He settled very quickly and seemed to really appreciate the care individual staff members gave him. We were very moved by the amount of time that staff took to get to know him. One staff member even saluted him at night as Dad had been in the Air Force! Dad loved that! He was well cared for and listened to. We were always able to chat with staff and ask any questions. We are very thankful to Frithwood and each member of staff who made Dad's last few months as comfortable as they could be and helped make him feel safe and looked after. Based on our family's experience we would absolutely recommend Frithwood to other families.

My experience was good. I am happy with the care that was provided to my mother. The staff was friendly and reassuring that she was in good hands. They were througher with the check in and out to ensure she had all belongings documented. There was a range of food and activities differing depending on the day. I will defo be using the services again.

Below is all the answers to your questions. I really cannot think of anything more to say

There is always a very warm welcome on entering Frithwood because it was the festival of Diwali the hall and common rooms were nicely decorated. My aunt was well pressed and groomed and smelt 'fresh as a daisy' her room was pristine, crisp bed linen and her belongings beautifully and thoughtfully arranged. I felt very happy on leaving the home knowing she was in a lovely caring environment. I highly commend the wonderful staff.

The home has always provided very good care. My relative's room and most of the rest of the home has recently been re-decorated and has been significantly improved to make a warm and very welcoming environment. It is very reassuring to visit such a nice nursing home and to interact with the friendly and caring team who work there.

Thank you, Frithwood, for helping me give Mum the goodbye she deserved.

Wonderful experience in hard circumstances. My aunt was handled with utmost care, compassion + respect. Wouldn't ask for more. Highly recommend this nursing home - fabulous staff and so many warm homely, safe place.

Overall positive regarding home cleanliness and staff very friendly and responsive have asked they are proactive with father as he is generally very passive

Environment overall very friendly and bright and airy which is nice as more of a home than a nursing centre

Food and drinks supplied very good adapted to my fathers eating challenges and of sufficient variety so keeps varied diet

Weekend staff ratio and especially nurse turnover can be a concern to ensure continuity of care and we did have a communication issue when father was admitted to hospital and we only made aware when ambulance arrived

Physio is also a need and despite referrals hospital physio team haven't come to help team to support my fathers mobility which is a concern and needs to be followed up