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Hamilton

24 Langley Avenue, Surbiton, London KT6 6QW
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Hamilton House is a lovely home and all the staff were fantastic.Gerarda B(Daughter of Resident/Service User)
Hamilton , Surbiton
The care staff are all lovely, they look after my father so well.Christine R(Daughter of Resident/Service User)
Hamilton , Surbiton
The care received has been great and Mum seems happy there.John B(Son of Resident/Service User)
Hamilton , Surbiton

Set in a beautiful Victorian property in Surbiton, Hamilton care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Surrey care home can enjoy cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside the home is surrounded by peaceful, landscaped gardens.

At Hamilton care home, residents take part in...  

Care Provided by Hamilton

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,912
Residential Dementia CareFrom £1,700From £1,912
Nursing CareFrom £1,950From £2,193
Nursing Dementia CareFrom £1,950From £2,193
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Hamilton to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Andrea Day(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (14)

Hamilton Reviews (88)

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9.4

Hamilton has a Review Score of 9.4 (9.371) out of 10, based on 14 reviews in the last 2 years. Over all time Hamilton has 88 reviews.

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Showing 88 reviews matching selected criteria
Review from Barbara Y (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience

We have always been very happy with the care that my mother receives from the staff at Hamilton care home. The staff are very welcoming when we came to visit her and any questions we may have are always answered we feel happy with my mother's care and feel that they care for her extremely well.

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Review from Ian W (Son of Resident) published on 17 November 2017 Submitted via Postal Card
Overall Experience

My mother is happy and well kept. The carers are very good to her, she looks well; sometimes tired, other times she is quite happy. The cares are nice people. They take good care of her. She is very happy here.

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Review from M S (Son of Resident) published on 17 November 2017 Submitted via Postal Card
Overall Experience

Hamilton Care Home is the perfect place for our dad. The staff are very friendly, caring and treat the residents with respect and dignity. I am pleased that the home has been able to look after him, as being at home was no longer an option. This is the next best thing.

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Review from Hella S (Wife of Resident) published on 17 November 2017 Submitted via Postal Card
Overall Experience

The staff are doing a brilliant job given the difficulties they are facing with uncooperatives.

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Review from S W (Niece of Resident) published on 16 November 2017 Submitted via Postal Card
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My uncle has been at Hamilton for several years and he has received excellent care. The nurses and care staff are kind and caring and support him, and enable him to be as independent as possible.

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Review from P H (Wife of Resident) published on 20 October 2017 Submitted via Postal Card
Overall Experience

Nothing is too much trouble to ensure a resident's comfort and safety. Staff and management are always friendly and welcoming. I am very happy that I chose Hamilton and would recommend without hesitation.

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Review from Alan W (Wife of Resident) published on 20 October 2017 Submitted via Postal Card
Overall Experience

My wife is very happy being here which makes me happy. The care is excellent.

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Review from C S (Daughter of Resident) published on 20 October 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident there for over four years now. From day one she has been apart of a big "family". She has been cared for impeccably by the whole staff. They give her attention she needs always and every day. Regular activities such as outings or themed parties make Hamilton Care Home stand out. The way the carers lovingly and with detail tend to each resident is priceless. I could not think of a better care home for my mother!

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Review from P M (Relative of Resident) published on 11 October 2017 Submitted via Postal Card
Overall Experience

Care is very good. All details taken care of. Any queries, staff are very willing to help. Kept well informed of every aspect.

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Review from Elaine S (Friend of Resident) published on 19 July 2017 Submitted via Postal Card
Overall Experience
This nursing home is one of the best I have ever visited. The staff are caring and forward thinking if any medical issues arise. The home is clean and the food is good.

Activities are numerous and there are regular parties, events and BBQ's.

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Review from Steve B (Son-in-law of Resident) published on 11 July 2017 Submitted via Postal Card
Overall Experience
My mother-in-law resided at Hamilton Nursing Home on a number of occasions for respite care and finally as a permanent resident. At all times she was treated with great care and affection by the care and medical staff. Hamilton exceeded our expectations. Rooms were light and very clean. Food was vastly superior to all she had experienced in previous care homes.

I recommend Hamilton Nursing Home unreservedly.

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Review from Christine B (Friend of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience
My friend has been in this home for 1 month now and I find the home excellent in all ways. I go to see my friend nearly every day so I see a lot. Nothing is too much trouble and everyone is so polite and very caring.
The food is outstanding and the chef always willing to please. My friend is very happy there.

I would recommend this place to everyone who needs a good caring home.

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Review from Matthew N (Grandson of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience
What a great service. They looked after my grandad with round the clock care. Anytime I asked what was happening, they would give a complete rundown.

The staff are brilliant. Many thanks for the care you gave my grandad. I couldn't have asked for anything better.

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Review from Stacey G (Daughter of Resident) published on 20 June 2017 Submitted via Postal Card
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The staff at this home are so kind and friendly to residents and their families. I have never had a single problem, since my mother moved here 4 years ago. It's always lovely to visit my mother here. She is happy, safe, clean and cared for like a family member. This place is wonderful, I can't thank them enough for what could have been a very sad time for us - we miss our mum not being at home but this is a great 2nd best.

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Review from Stefan B (Son-in-law of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience

I found the home clean and the room seemed very comfortable. Toilets and wash areas were clean. The staff were polite and helpful. I would recommend the home.

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Review from Terry B (Friend of Resident) published on 14 June 2017 Submitted via Postal Card
Overall Experience
There couldn't be a better nursing home than Hamilton Nursing Home, Surbiton. I am so impressed with everything about the home.
All the staff are helpful, caring and always have a smile for the residents and families.
The home is always clean, tidy and very well maintained.

In my view it's excellent.

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Review from J P (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card
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Hamilton Care Home provides my mother with a high standard of care. The staff are extremely helpful, friendly and caring going the extra mile for both residents, their families and friends. The home is lovely and all staff put in a huge effort. The food is very good too.

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Review from Dennis S (Resident / Service User) published on 23 May 2017 Submitted via Postal Card
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Very lucky to stay in such a lovely place, everyone is so kind to me and all very helpful. Food is excellent and couldn't wish for better.

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Review from Anita Isabella D (Daughter of Resident) published on 5 May 2017 Submitted via Postal Card
Overall Experience

I am very pleased with the care my mother is given. Her room is clean. Her personal care is good. She has a good bed which can be raised and lowered to prevent falls from her bed. She is showered regularly, She is turned during the night. She is well fed by the carers. She is happy, smiling and relaxed. As long as this continues I am very happy for my mother.

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Review from Dominie S (Friend of Resident) published on 16 March 2017 Submitted via Postal Card
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Staff very welcoming and friendly interacted well with all residents, visitors and each other.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Hamilton .

Awards / Recognitions (123)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (1)

Andrea Day
Andrea DayJob Title:Home ManagerJoined: 2003

I have been part of the Hamilton team since 2003, and from the moment I joined, it became clear that this was the right environment for me.

I quickly developed a deep passion for building strong relationships with residents and their families. I feel fortunate to have been given the opportunity to grow within the organisation and am proud to be the Registered Manager.

I am privileged to work with a dedicated and compassionate team that shares my commitment to delivering the highest standard of person-centred care. Together, we create an environment filled with music, laughter, and meaningful moments, making each day truly rewarding.

Hamilton is a place where both residents and staff feel valued and supported. I am incredibly proud to work in such a successful home, with Good and Outstanding CQC ratings and strong links with the local community. It is an honour to be part of a team that provides exceptional care, ensuring that every resident receives the attention they deserve.

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