
Hamilton House is a lovely home and all the staff were fantastic.Gerarda B(Daughter of Resident/Service User)

The care staff are all lovely, they look after my father so well.Christine R(Daughter of Resident/Service User)

The care received has been great and Mum seems happy there.John B(Son of Resident/Service User)

Hamilton House is a lovely home and all the staff were fantastic.Gerarda B(Daughter of Resident/Service User)

The care staff are all lovely, they look after my father so well.Christine R(Daughter of Resident/Service User)

The care received has been great and Mum seems happy there.John B(Son of Resident/Service User)

Set in a beautiful Victorian property in Surbiton, Hamilton care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside the home is surrounded by peaceful, landscaped gardens.
At Hamilton care home, residents take part in...
Care Provided by Hamilton
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Hamilton for full pricing details and T&Cs.
Contact Hamilton to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Andrea Day(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (14)
Hamilton Reviews (88)
Hamilton has a Review Score of 9.4 (9.371) out of 10, based on 14 reviews in the last 2 years.
Over all time Hamilton has 88 reviews.
Mum has settled in very easily thanks to the friendly and dedicated staff. The care she receives is always loving and to the highest standard. We feel she is well cared for. Our trust in Hamilton has been rewarded plentiful and I can recommend the home with ease of mind. Thanks to all the staff. Keep up the good work.
I found the staff helpful towards my stepfather even learnt to communicate with him. He is happier and settled.
We couldn't have asked for a better care home to look after my father. All the staff are extremely caring, compassionate and kind and treated my dad with respect and as a person, not a patient. The home is lovely, with bright pictures on the wall. My dad's room overlooked the very nice and tranquil garden. His room was a good size and caught the sunlight so felt nice and bright. Activities at the home are very well run, with Halloween/Divali and Christmas celebrations, and staff making a huge effort to involve residents and their families. The staff were so kind to us (my family) as well as my father which made such a huge difference, we always had a smile from everyone even if it was just passing someone in the corridor. They were also able to help with end of life care, putting us in contact with a hospice nurse who was very supportive during this time, and ensuring that my father could remain at the home and not go into hospital. I couldn't recommend the home highly enough.
We think that the job the carers are doing with our mum is good. She is being looked after very well. The staff are very good with everyone who lives in the home. All is good with our Mum. We visit the home every week and always get a good reception from all who work there, even from the residents. Overall, we feel that everyone is doing their best.
I have been visiting an elderly friend whilst she has been staying at Hamilton. I used to visit this friend when she was staying at another home. I was always uneasy at leaving her in the other home as the care given was so clearly inadequate. Hamilton have taken very good care of my friend, she gives me only good reports. I can leave her without being worried.
We are very happy with the friendly and efficiency of the home. We are always kept up to date with needs and change to my mum's health and well-being. Staff are happy and helpful. Clean and welcoming surroundings. Very happy my mum is here as I am confident she is in good hands.
Excellent care and interest shown to all residents, my mother is very content, meals are good and plenty of activities and stimulation take place. Good comfortable clean rooms.
The staff at Hamilton have been outstanding in their care for my mother over the last three years. The home was completely renovated and redecorated last year and is now very bright, clean and vibrant. There is a lovely garden and some of the residents rooms open up directly to the garden. Throughout the year Hamilton arrange variety of trips to load garden centers, Kew Gardens, Hampton Court Palace etc as well as summer party which is always a fun day. My only comment for improvement would be with regards to the food, as this is not the most exciting of menus and could be improved upon. I would highly recommend Hamilton Nursing Home.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Hamilton .
Meet the Team (1)

I have been part of the Hamilton team since 2003, and from the moment I joined, it became clear that this was the right environment for me.
I quickly developed a deep passion for building strong relationships with residents and their families. I feel fortunate to have been given the opportunity to grow within the organisation and am proud to be the Registered Manager.
I am privileged to work with a dedicated and compassionate team that shares my commitment to delivering the highest standard of person-centred care. Together, we create an environment filled with music, laughter, and meaningful moments, making each day truly rewarding.
Hamilton is a place where both residents and staff feel valued and supported. I am incredibly proud to work in such a successful home, with Good and Outstanding CQC ratings and strong links with the local community. It is an honour to be part of a team that provides exceptional care, ensuring that every resident receives the attention they deserve.
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