Hamilton House is a lovely home and all the staff were fantastic.Gerarda B(Daughter of Resident/Service User)
The care staff are all lovely, they look after my father so well.Christine R(Daughter of Resident/Service User)
The care received has been great and Mum seems happy there.John B(Son of Resident/Service User)
Hamilton House is a lovely home and all the staff were fantastic.Gerarda B(Daughter of Resident/Service User)
The care staff are all lovely, they look after my father so well.Christine R(Daughter of Resident/Service User)
The care received has been great and Mum seems happy there.John B(Son of Resident/Service User)
Set in a beautiful Victorian property in Surbiton, Hamilton care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside the home is surrounded by peaceful, landscaped gardens.
At Hamilton care home, residents take part in...
Set in a beautiful Victorian property in Surbiton, Hamilton care home provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Surrey care home can enjoy cosy communal areas and a hair salon. Each bedroom is tastefully decorated, and outside the home is surrounded by peaceful, landscaped gardens.
At Hamilton care home, residents take part in enriching daily activities and have access to welcoming spaces for relaxation or hosting family and friends. There is always something to look forward to including trips and outings in the home’s own minibus.
Contact Hamilton to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Hamilton for full pricing details and T&Cs.
Hamilton has a Review Score of 9.5 (9.534) out of 10, based on 16 reviews in the last 2 years.
Over all time Hamilton has 91 reviews.
I live in Canada and visited my brother in law for 1 week. The people look after him very well. I am impressed and pleased with the staff and care. Very high standard of care. Made me feel very welcome.
I live in Canada and visited my brother in law for 1 week. The people look after him very well. I am impressed and pleased with the staff and care. Very high standard of care. Made me feel very welcome.
Friendly staff. Clean. Everyone treated with patience and kindness. There seem to be plenty of activities offered. Good Security.
Friendly staff. Clean. Everyone treated with patience and kindness. There seem to be plenty of activities offered. Good Security.
Karen is tentative and makes sure mum is ok and her room is clean.
Karen is tentative and makes sure mum is ok and her room is clean.
Despite my mum having only been at the nursing home for less than two weeks, I've found all of the staff to be welcoming, kind & considerate & my mothers care has been exceptional,
Despite my mum having only been at the nursing home for less than two weeks, I've found all of the staff to be welcoming, kind & considerate & my mothers care has been exceptional,
Right from the beginning, the staff were kind and explained how our loved one's condition was. They always had time for us. The ongoing care was exceptional and always with dignity. The last few days before she died, we couldn't have asked for more kindness. We, the family, were shown so much...
Our heartfelt thanks go out to all involved in this residents care.
Hello Susan, thank you for taking the time to leave a review about your experience of Hamilton Care Home. We are honoured to have cared for your loved one and are very pleased that you found the care she received, from the moment she arrived, met the high standards you rightly expected. Your kind words are greatly appreciated.
My experience in the home - The caring is good. Genga getting continuous care when he needs, and routine caring appreciated. You are all doing well and look after all the residents and make them happy and fulfil their needs, which is a great encouragement. I am getting used to all staff working in...
My experience in the home - The caring is good. Genga getting continuous care when he needs, and routine caring appreciated. You are all doing well and look after all the residents and make them happy and fulfil their needs, which is a great encouragement. I am getting used to all staff working in the home, and I am always welcome there. Hamilton Nursing home is being done service to the community by giving a safe place to live for the people who are in real need because of severely ill, aged and no one to care for them at their own house. Great service. Well done
If...
If I raise a concern of any kind, the admin staff do their best to look into it and get the problem resolved. He could do with more regular toiletries as he has become sore.
Thank you for sharing your feedback. We're pleased to hear that your husband is settling in and enjoying the food and environment, and that you've found the team responsive to any concerns. We appreciate your comments regarding activities and personal care, and will review these to ensure his comfort and preferences are fully supported. Your feedback is very important to us - thank you.
My husband was in Hamilton for around 3 years. We couldn't find a better place for him. The care was the best. Activities excellent, and he enjoyed them too. Everything very clean. The food and drinks were the best. The room very clean. We feel like home.
My husband was in Hamilton for around 3 years. We couldn't find a better place for him. The care was the best. Activities excellent, and he enjoyed them too. Everything very clean. The food and drinks were the best. The room very clean. We feel like home.
Thank you for your kind words. We're so pleased to hear that your husband felt at home at Hamilton and enjoyed the activities, food, and care provided. Your feedback means a great deal to our team.
Here, visitors are made welcome and valued in their support of the resident. We notice that people are smiling when we come into the home, and we were particularly impressed and touched by the staff coming into Mary's room to sing Happy Birthday on her 80th. They also laid on a delicious buffet tea...
Here, visitors are made welcome and valued in their support of the resident. We notice that people are smiling when we come into the home, and we were particularly impressed and touched by the staff coming into Mary's room to sing Happy Birthday on her 80th. They also laid on a delicious buffet tea for the guests. Many seem happy in this home and appreciate the cheerful members of staff who pop into her room to care for her or have a chat.
Thank you for taking the time to write a review. It's lovely to hear how warmly you were welcomed when visiting and how much the birthday celebration meant to you all. The team will be delighted to know their efforts brought joy on such a special occasion. We're also glad your friend is receiving...
Thank you for taking the time to write a review. It's lovely to hear how warmly you were welcomed when visiting and how much the birthday celebration meant to you all. The team will be delighted to know their efforts brought joy on such a special occasion. We're also glad your friend is receiving attentive care and is experiencing those everyday moments of friendliness that can make such a difference. Your kind words are greatly appreciated.
A particular member of staff was excellent at supporting.
A particular member of staff was excellent at supporting.
Thank you for your review of Hamilton Nursing Home. We're so pleased to hear that a member of the team made such a positive difference through their support. Your kind words will be shared with them, and with the wider team, as recognition of the care and commitment they show every day.
When my brother was admitted, I was so upset that we had to put him in care, but the management & staff were very supportive. My brother needs medical nursing and not dementia, so a very difficult care package is required. So far, I have found the staff honest & helpful at all times.
When my brother was admitted, I was so upset that we had to put him in care, but the management & staff were very supportive. My brother needs medical nursing and not dementia, so a very difficult care package is required. So far, I have found the staff honest & helpful at all times.
Thank you for your thoughtful review of Hamilton Nursing Home. We understand how difficult it can be to make the decision to place a loved one in care, and it means a great deal to know that the team has been able to offer support and reassurance at such a challenging time. Your kind words about...
Thank you for your thoughtful review of Hamilton Nursing Home. We understand how difficult it can be to make the decision to place a loved one in care, and it means a great deal to know that the team has been able to offer support and reassurance at such a challenging time. Your kind words about the honesty and helpfulness of the staff are truly appreciated, and we are pleased your brother is receiving the specialised nursing care he needs.
I have dealt with all the various departments whilst Dad has been here; management, admin, entertainment, nursing and carers. All the staff in these departments have behaved extremely professionally and with friendliness.
I have dealt with all the various departments whilst Dad has been here; management, admin, entertainment, nursing and carers. All the staff in these departments have behaved extremely professionally and with friendliness.
Thank you for your feedback about Hamilton. It's great to hear that your experience with each part of the team has been both professional and warm. Your comments reflect the collective effort made to create a positive environment for residents and their families, and they're much appreciated.
My mother was treated respectfully and gently during her final years with very aggressive Alzheimer's disease. The staff did everything they could to give her an interesting and happy life. They also ensured she has a quiet and dignified death. They really pulled out all of the stops to do the best...
My mother was treated respectfully and gently during her final years with very aggressive Alzheimer's disease. The staff did everything they could to give her an interesting and happy life. They also ensured she has a quiet and dignified death. They really pulled out all of the stops to do the best for mum and I am very glad I chose Hamilton Nursing Home to take care of her.
We're grateful for your thoughtful words about your mother's time with us at Hamilton Nursing Home. Supporting residents with Alzheimer's requires particular care, and we're glad our team could provide both comfort and dignity throughout her journey. Your trust in us during such an important chapter means a great deal.
The person concerned has been in Hamilton Nursing Home for a while and has been treated very well and she is very happy there.
The person concerned has been in Hamilton Nursing Home for a while and has been treated very well and she is very happy there.
Thank you so much for your wonderful five-star review. We're truly delighted to hear that your loved one is happy and well cared for at Hamilton Nursing Home. Ensuring the comfort and well-being of our residents is always our top priority, and it means a great deal to know that our efforts are appreciated. If there's anything more we can do, please don't hesitate to let us know.
All the staff, from management down to the carers and housekeeping, have made us very welcome, and nothing is too much trouble. My husband, recently admitted to Hamilton Nursing Home, is very well looked after even though settling in will take time for him, I know that the staff will help him...
All the staff, from management down to the carers and housekeeping, have made us very welcome, and nothing is too much trouble. My husband, recently admitted to Hamilton Nursing Home, is very well looked after even though settling in will take time for him, I know that the staff will help him adjust to his new surroundings.
Thank you so much for your kind words and for sharing your experience at Hamilton Nursing Home. We're truly grateful for your appreciation of our team's dedication and warmth. Supporting both residents and their families is at the heart of what we do, and we're pleased to know your husband is in...
Thank you so much for your kind words and for sharing your experience at Hamilton Nursing Home. We're truly grateful for your appreciation of our team's dedication and warmth. Supporting both residents and their families is at the heart of what we do, and we're pleased to know your husband is in safe and caring hands as he settles in. If there's anything more we can do to help, please don't hesitate to reach out.
We visited our friend on the day of their Christmas party, on 20th December 2024. The food, music and atmosphere was just incredible. The staff must have worked their socks off. 20 out of 10 for this home, the staff make us feel so at home every time we come to visit our friend.
We visited our friend on the day of their Christmas party, on 20th December 2024. The food, music and atmosphere was just incredible. The staff must have worked their socks off. 20 out of 10 for this home, the staff make us feel so at home every time we come to visit our friend.
Thank you so much for your wonderful review. We're delighted to hear that you had such a fantastic time at our Christmas party and that the atmosphere, food, and music made the day special. Our team truly puts their heart into creating a warm and welcoming environment, so your kind words mean a great deal. We're so pleased you feel at home when visiting-thank you for your support!
My mother had a respite stay at Hamilton House following surgery. Hamilton House is a lovely home and all the staff were fantastic. They made it a very easy process at an extremely stressful time and took really good care of her. She made lots of friends while there and would be happy to return.
My mother had a respite stay at Hamilton House following surgery. Hamilton House is a lovely home and all the staff were fantastic. They made it a very easy process at an extremely stressful time and took really good care of her. She made lots of friends while there and would be happy to return.
Thank you for your kind review which I will share with the team. We do hope mum has settled back at home and wish you all the very best for the future.
Despite my mother having specific mental problems, she has been made welcome at Hamilton. From the manager down to all the staff I have been impressed with their care and attention to detail. My mother sometimes has been difficult due to her long-term mental illness. All in all Hamilton staff have...
Despite my mother having specific mental problems, she has been made welcome at Hamilton. From the manager down to all the staff I have been impressed with their care and attention to detail. My mother sometimes has been difficult due to her long-term mental illness. All in all Hamilton staff have handled her very well and in general terms, my mother has been a happy resident. Thank you all for looking after my mum.
Thank you so much for taking the time for your kind review which I will of course pass onto the whole team.
Overall I think that Hamilton Nursing Home is of a very high standard. It is well run by the manager and her team and all carers/nurses.
Overall I think that Hamilton Nursing Home is of a very high standard. It is well run by the manager and her team and all carers/nurses.
Thank you so much for your lovely review. I will certainly pass onto the Hamilton team.
My mother has been in Hamilton Nursing Home for 4 months now and has settled in nicely. The staff are friendly and caring and always happy to help. My mother has been a little poorly recently and the staff have been very attentive to her needs. The events that are held at the home are fabulous and...
My mother has been in Hamilton Nursing Home for 4 months now and has settled in nicely. The staff are friendly and caring and always happy to help. My mother has been a little poorly recently and the staff have been very attentive to her needs. The events that are held at the home are fabulous and it's great to see the residents minds stimulated. Overall the home is friendly and welcoming and the staff go above and beyond to care for the residents.
Thank you for your lovely review and kind words, which I will certainly share with the team.
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I have been part of the Hamilton team since 2003, and from the moment I joined, it became clear that this was the right environment for me.
I...
I have been part of the Hamilton team since 2003, and from the moment I joined, it became clear that this was the right environment for me.
I quickly developed a deep passion for building strong relationships with residents and their families. I feel fortunate to have been given the opportunity to grow within the organisation and am proud to be the Registered Manager.
I am privileged to work with a dedicated and compassionate team that shares my commitment to delivering the highest standard of person-centred care. Together, we create an environment filled with music, laughter, and meaningful moments, making each day truly rewarding.
Hamilton is a place where both residents and staff feel valued and supported. I am incredibly proud to work in such a successful home, with Good and Outstanding CQC ratings and strong links with the local community. It is an honour to be part of a team that provides exceptional care, ensuring that every resident receives the attention they deserve.
The care home lists weekly fees per person from £1,700 for residential care (respite from £1,912), from £1,770 for residential dementia care (respite from £1,991), from £1,980 for nursing care (respite from £2,227) and from £2,050 for nursing dementia care (respite from £2,306). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 37 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamilton to verify any information. View our terms and conditions. Hamilton has an Enhanced Service -what an Enhanced Service includes.