Hamilton

This nursing home is one of the best I have ever visited. The staff are caring and forward thinking if any medical issues arise. The home is clean and the food is good.
Activities are numerous and there are regular parties, events and BBQ's.

My mother-in-law resided at Hamilton Nursing Home on a number of occasions for respite care and finally as a permanent resident. At all times she was treated with great care and affection by the care and medical staff. Hamilton exceeded our expectations. Rooms were light and very clean. Food was vastly superior to all she had experienced in previous care homes.
I recommend Hamilton Nursing Home unreservedly.

My friend has been in this home for 1 month now and I find the home excellent in all ways. I go to see my friend nearly every day so I see a lot. Nothing is too much trouble and everyone is so polite and very caring.
The food is outstanding and the chef always willing to please. My friend is very happy there.
I would recommend this place to everyone who needs a good caring home.

What a great service. They looked after my grandad with round the clock care. Anytime I asked what was happening, they would give a complete rundown.
The staff are brilliant. Many thanks for the care you gave my grandad. I couldn't have asked for anything better.

The staff at this home are so kind and friendly to residents and their families. I have never had a single problem, since my mother moved here 4 years ago. It's always lovely to visit my mother here. She is happy, safe, clean and cared for like a family member. This place is wonderful, I can't thank them enough for what could have been a very sad time for us - we miss our mum not being at home but this is a great 2nd best.

I found the home clean and the room seemed very comfortable. Toilets and wash areas were clean. The staff were polite and helpful. I would recommend the home.

There couldn't be a better nursing home than Hamilton Nursing Home, Surbiton. I am so impressed with everything about the home.
All the staff are helpful, caring and always have a smile for the residents and families.
The home is always clean, tidy and very well maintained.
In my view it's excellent.

Hamilton Care Home provides my mother with a high standard of care. The staff are extremely helpful, friendly and caring going the extra mile for both residents, their families and friends. The home is lovely and all staff put in a huge effort. The food is very good too.

The main strength of Hamilton is the enthusiasm and compassion of all the staff.

Very lucky to stay in such a lovely place, everyone is so kind to me and all very helpful. Food is excellent and couldn't wish for better.

I am very pleased with the care my mother is given. Her room is clean. Her personal care is good. She has a good bed which can be raised and lowered to prevent falls from her bed. She is showered regularly, She is turned during the night. She is well fed by the carers. She is happy, smiling and relaxed. As long as this continues I am very happy for my mother.

Staff very welcoming and friendly interacted well with all residents, visitors and each other.

Mum has settled in very easily thanks to the friendly and dedicated staff. The care she receives is always loving and to the highest standard. We feel she is well cared for. Our trust in Hamilton has been rewarded plentiful and I can recommend the home with ease of mind. Thanks to all the staff. Keep up the good work.

We couldn't have asked for a better care home to look after my father. All the staff are extremely caring, compassionate and kind and treated my dad with respect and as a person, not a patient. The home is lovely, with bright pictures on the wall. My dad's room overlooked the very nice and tranquil garden. His room was a good size and caught the sunlight so felt nice and bright. Activities at the home are very well run, with Halloween/Divali and Christmas celebrations, and staff making a huge effort to involve residents and their families. The staff were so kind to us (my family) as well as my father which made such a huge difference, we always had a smile from everyone even if it was just passing someone in the corridor. They were also able to help with end of life care, putting us in contact with a hospice nurse who was very supportive during this time, and ensuring that my father could remain at the home and not go into hospital. I couldn't recommend the home highly enough.

We think that the job the carers are doing with our mum is good. She is being looked after very well. The staff are very good with everyone who lives in the home. All is good with our Mum. We visit the home every week and always get a good reception from all who work there, even from the residents. Overall, we feel that everyone is doing their best.

I found the staff helpful towards my stepfather even learnt to communicate with him. He is happier and settled.

My husband has been to this care home since Oct 2015. Having failed to find a home which would accept him I am happy to say he is settled and seems content.

I have been visiting an elderly friend whilst she has been staying at Hamilton. I used to visit this friend when she was staying at another home. I was always uneasy at leaving her in the other home as the care given was so clearly inadequate. Hamilton have taken very good care of my friend, she gives me only good reports. I can leave her without being worried.

We are very happy with the friendly and efficiency of the home. We are always kept up to date with needs and change to my mum's health and well-being. Staff are happy and helpful. Clean and welcoming surroundings. Very happy my mum is here as I am confident she is in good hands.

The staff at Hamilton have been outstanding in their care for my mother over the last three years. The home was completely renovated and redecorated last year and is now very bright, clean and vibrant. There is a lovely garden and some of the residents rooms open up directly to the garden. Throughout the year Hamilton arrange variety of trips to load garden centers, Kew Gardens, Hampton Court Palace etc as well as summer party which is always a fun day. My only comment for improvement would be with regards to the food, as this is not the most exciting of menus and could be improved upon. I would highly recommend Hamilton Nursing Home.

Excellent care and interest shown to all residents, my mother is very content, meals are good and plenty of activities and stimulation take place. Good comfortable clean rooms.