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Cloisters Care Home

70 Bath Road, Hounslow, London TW3 3EQ
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The staff are the greatest asset, led by a professional team of genuinely caring peopleT M(Daughter of Resident/Service User)
Cloisters Care Home, Hounslow
Cloisters such a lovely, welcoming home. Thank you everyone - You are the bestM W(Son of Resident/Service User)
Cloisters Care Home, Hounslow
Cloisters Care Home, Hounslow

Cloisters Care Home is a purpose-built home with beautiful landscaped gardens, located in an attractive part of Hounslow within walking distance of the Treaty Shopping Centre. Cloisters provides personalised long and short term nursing care to 57 residents from across West London, including those with dementia and palliative care needs. The nearest underground stations are Hounslow West and Hounslow Central on the Piccadilly Line.

Care Provided by Cloisters Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,595From £1,695

Subject to care needs assessment

Contact Cloisters Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Betty Madamidola(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (1)

Cloisters Care Home Reviews (65)

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9.0

Cloisters Care Home has a Review Score of 9.0 (9.017) out of 10, based on 13 reviews in the last 2 years. Over all time Cloisters Care Home has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from G W (Son of Resident) published on 1 March 2016 Submitted via Postal Card
Overall Experience

Cloisters has a peaceful atmosphere and staff are very polite and helpful. A clean and ordered habitat.

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Review from M T (Daughter of Resident) published on 29 January 2016 Submitted via Postal Card
Overall Experience

cloisters nursing home provide good care overall, any requests required for my father are undertaken quickly, efficiently and professionally. Since my dad has been admitted he has become more stable, bedsores have cleared up quickly due to management of the head nurse. Staff are friendly and always shown care to my dad. Safety is good but the front door should be monitored when visitors come to the nursing home. My dad has settled very quickly and prefers being there than hospital. The nursing home is always clean. I feel I can trust the staff to take care of my father, which is important.

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Review from H M (Wife of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Very home from home, nice food, good friendly staff, nice surroundings, good nursing care. I would recommend it to friends. The staff are are very helpful and friendly efficient.

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Review from B M (Son of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

My mother came to Cloisters just over two months ago following her previous home being forced to close for poor service by CQC. At first I had high reservations due to Cloisters having an inadequate CQC score. However things seem to be moving in a positive way. The manager and martyn have filled me with confidence that my mother will finally be looked after correctly and treated well. The staff also all seems to be very friendly and there are plenty of them.

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Review from G O (Son of Resident) published on 4 January 2016 Submitted via Postal Card
Overall Experience

Cloisters staff were really great with my mum in the eight months she was a resident there. Very family-like atmosphere.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 January 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Cloisters Care Home.

Meet the Team (2)

Betty Madamidola
Betty MadamidolaJob Title:Home Manager

“I have been dedicated to the health and social care sector since 1997, starting as a carer and progressing through roles such as cardiology nurse, Night Manager of a 150-bed nursing home, and, for the last five years, Registered Home Manager. My hands-on experience has shaped my approach to care and management, ensuring compliance with regulations, fostering high-quality care, and leading dedicated teams.

I also hold an MSc in Information Systems, enabling me to leverage technology to enhance operational efficiency and improve care quality. Committed to professional development, I strive to deliver exceptional care and support to those I serve.”

Bubs
Bubs Job Title:Wellbeing Coordinator

I joined Advinia as a Wellbeing Coordinator because the B Happie initiative perfectly aligns with my own personal values and goals. It’s all about supporting residents to feel truly at home and to live joyful, meaningful lives while in our care.

What I love most about my role is that our residents are empowered to shape their own wellbeing journey. They choose the activities they want to take part in, which gives them a strong sense of purpose, connection, and independence. We also encourage residents to continue the hobbies they’ve always loved, ensuring that their passions remain part of their everyday life.

It’s incredibly rewarding to see our residents smiling, engaged, and immersed in the activities they enjoy — from musical sessions and creative arts projects to reminiscing over a warm drink, playing games, or singing together. We also enjoy visits from the local church, schools, and charities, which help strengthen our connection with the community.

At Cloisters, we love celebrating key calendar events, staying active with yoga, musical chair exercises, and sports days, and spending time together in our beautiful garden or over friendly chats in the Cloisters Café.

At Cloisters, B Happie isn’t just a slogan — it’s a way of life. When our residents are happy, we’re all happy together!

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