St Jude's Nursing Home

29-31 Mayfield Road, Sutton SM2 5DU
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9.5 110 Reviews
  • St Jude's Nursing Home, Sutton
St Judes is situated between Belmont Village and Sutton town centre and offers fully furnished and spacious accommodation over three floors. A passionate team of well-trained staff provide nursing and end-of-life care and also excel in providing person-centred care and palliative care to those who living with dementia or those who may be older with health conditions.

Staff provide an environment for residents to be cared for in an understanding, professional and dignified way. As well as offering permanent accommodation, St Judes can also provide respite and convalescence care for those requiring temporary assistance.

Professionals aim to provide the highest standards of care and services at the home which is a member of the Registered Nursing Home Association (RNHA).

Accommodation for residents comprises of single and shared rooms, most of which are en-suite, while there are nurse call systems and televisions in each room as well as a private telephone which is available upon request.

The home has several lounges, a cinema room and a dining room which overlooks the patio with private garden. Residents can enjoy a full activities programme, organised by the activities co-ordinator, including outings and local entertainers.

Residents also have access to regular visits from dentists, opticians, physiotherapists, chiropodists, occupational therapists, hairdressers, religious ministers and local doctors.

An on-site cook liaises with residents and care staff on a daily basis to ensure they can enjoy choices of well-balanced, nutritious, appetising meals that meet their dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Churchill Residential Nursing Homes Ltd

Person in charge

  • Patricia Fyfe (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)

Visiting

  • St Judes always welcomes visitors but asks that meal times to be avoided to preserve the dignity of the residents.

Parking

  • On site and off road parking. Quiet residential road.

St Jude's Nursing Home Reviews (110)

9.5

St Jude's Nursing Home has a Review Score of 9.5 (9.462) out of 10, based on 28 reviews in the last 2 years.
Over all time St Jude's Nursing Home has 110 reviews.

Overall Experience
  • 83
  • 20
  • 4
  • 1
  • 2
Date Published
  • 110
  • 3
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  • 28
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Reviewer Connection to St Jude's Nursing Home
  • 44
  • 29
  • 7
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 110, showing 1-20
Review from M J (Sister of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I received a request to send a review 1 month after the death of my dear brother, who lived in St Jude's Nursing Home in Sutton for 18months before his death in July.
I visited twice a week, during this time, the carers and nurses were very kind, and he appeared to be well looked after. However,
I am saddened to say that apart from a corporate sympathy card, I have had no acknowledgement of my bereavement, no phone call, no message of sympathy, and worse still, not one member of St Jude's staff attended his funeral, which has left me saddened and feeling very upset. No one bothered to contact me.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

I am really saddened to read this review and can feel your pain and upset. Your brother was with us for such a long time and we were all very ford of him and loved to see you in the home too. I had every intention of attending the funeral but circumstances simply got in the way. I have given serious consideration to your comments and how you feel. My thoughts are that as in any family we need to ensure with very careful planning we are available at a time when needed to share in the sorrow and show our respects and support to all loved ones at these terribly sad times. I wish to thank you for sharing your thoughts with bus which cant have been easy to do.

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Review from L B (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly, professional staff, made mum feel at home right up to her final days. Mum felt comfortable and happy during her time there.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so much for your lovely review. It was a pleasure looking after you mum and getting to know all the family as well. The team will be glad to read your comments.

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Review from D N (Respite Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and pleasant, with plenty of rooms to occupy. The food is very good and plentiful. The health care assistants are very kind and supportive. The nurses are approachable and helpful. The activities coordinators are imaginative and supportive. The managers are very kind and helpful.
Overall would thoroughly recommend.
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Review from M T (Wife of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having look at 10 care homes in the area one Sunday, I was pleased St Jude's had a vacancy for my 86 year old husband. St Jude's is not like a 5 star hotel, it is more homely and the staff know how to treat their clients with kindness. My husband, who had dementia, was difficult at the beginning of
his stay, but all the carers were so unbelievably patient. My husband died on 14th November.
If I need a care home, St Jude's would be the first and only one I would choose.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you very much for your lovely review and we are glad you were pleased with the service delivered to your husband. The team will be happy to read your review.

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Review from Derek H (Brother of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, the family and friends of my brother were very pleased with virtually all aspects of his care at St Jude's. He could be awkward and demanding at times but despite this, with a small number of exceptions, nearly all of the staff were friendly and courteous to him at all times. It was occasionally
a bit noisy, with banging doors, etc. The management and nursing staff were very helpful, although there were occasional difficulties of communication due to staff not being native English speakers.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so much for your thoughtful review and we have taken your comments on board. We are glad you were happy with the care delivered to your brother which the team will be happy to read.

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Review from S B (Son of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very caring, Mum feels lonely though. Given it's £8,000 per month before discount, I wonder how much staff get paid. We often get bills for shower gel and shampoo and think a, is it being used? b, why not just include it in the costs.
Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you very much for your review and your comments have been noted and will be addressed. We shall explore why mum feels lonely and I'm sure the social activity team will be in touch with you to see how we can alleviate the loneliness. With regards toiletries this is actually on the agenda for the next provider meeting so watch this space. Thank you also for acknowledging how caring the staff are, they are wonderful and so willing to please.

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Review from Janet P (Mother of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've always found the staff polite, kind and friendly and a nice atmosphere. The manager is a really lovely lady. If ever I was needing care I would like to go in a nice nursing home like this.
Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you so very much for your review and we are so glad you are happy with the service delivered.

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Review from Paul C (Son of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are helpful and friendly. Admin and management are prompt to respond when requested. Food and drink always looks tasty and available. Communication is also prompt and helpful.
Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you very much for your review and we are glad you are happy with the service delivered.

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Review from G L (Niece of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and welcoming. My aunt feels safe and the care team understand her needs and wishes. The home is busy and active.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so much for your lovely review and we are pleased you are happy with the service we provide.

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Review from J M (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law sadly has severe dementia, but it is comforting to know that she is well looked after by very kind and compassionate carers. The summer garden party is superb! Well done, everyone.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you very much for your lovely review, and we are glad you are happy with the care delivered to your mother-in-law.

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Review from Wendy P (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, welcoming nursing home where we all feel extremely comfortable. All staff go above and beyond when caring for my father. They have got to know him so well, even though he has Dementia and Parkinson's. All his needs are met with care and kindness. We are very pleased we found this home due
to its spacious, homely feel and calming atmosphere.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you for your lovely review, and we are happy you are pleased with the service provided to your father.

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Review from Susan G (Daughter of Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was moved directly from the hospital to the nursing home following a heart attack. Previously in a care home that could not supply nursing. She is a lot happier and appears more comfortable and alert here. She loves her room and engages well with the staff.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so much for your lovely review. We are happy Mum has settled in well and that as a family you are happy with the service provided. The team will be pleased to read your review, they work so hard to please.

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Review from Martin B (Brother of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very clean home, very well run with lovely carers, nursing staff and manager.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you very much for your lovely review, much appreciated. The team will be happy to read your kind words.

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Review from George P (Husband of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Speaking from bad experience elsewhere, this home is one of the few with good management, friendly staff and a happy atmosphere. Strongly recommended.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you very much for your lovely review. We are glad you are happy with the service provided. The team will enjoy reading your review.

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Review from B H (Sister of Resident) assisted by family/friend published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly, clean and well-run home. The carers are kind and professional.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so very much for your lovely review which I will share with the team, they will be happy to read it.

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Review from Helen M (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well-run nursing home with excellent staff that genuinely care for all the residents. Would highly recommend it.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you very much for your lovely review and kind words. The team will enjoy reading your review.

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Review from Sarah H (Daughter of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is always clean and well-fed. The daily activities help to keep her mind active.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so very much for your lovely review and kind words, the team will be very pleased and we are glad you are happy with the care delivered to your mother.

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Review from S P (Son of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Jude's is an excellent nursing home, clean and well-kept with extremely professional and caring staff. I would not have a hesitation at recommending them.
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Review from P N (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a number of options but chose St Jude's and it turned out to be a good choice. The room was a good size, equipped with all that was needed but what made St Jude's special was the staff, who were always on hand when needed and made Mum's stay comfortable.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you so much for your lovely review. It was a pleasure to know and care for your mum and we are pleased you were happy with the care delivery. The team will be pleased to read your message.

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Review from S A (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall standard of the care home including the room is very good. Rooms, bedding and furniture are clean and fairly well maintained. The home is secure and I feel that my dad is kept safe in relation to his condition and abilities. The staff are warm and welcoming and attentive. They are always
readily available to contact by phone and email and keep us updated/informed of Dad's health. The food and facilities are of a good standard and Christmas dinner/party was laid on for residents.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing Home

Thank you for your lovely review, it was a pleasure to look after your dad and know you all as a family. The team will be glad to hear your lovely words.

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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for St Jude's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.462 for St Jude's Nursing Home is calculated as follows: ( (201 Excellents x 5) + (107 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 331 Ratings = 4.462
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Jude's Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Jude's Nursing Home

What types of Care is St Jude's Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Jude's Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at St Jude's Nursing Home?

Pet Friendly (or by arrangement), Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Jude's Nursing Home to the centre of Sutton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Jude's Nursing Home to verify any information. View our terms and conditions. St Jude's Nursing Home has an Enhanced Service - more info.