St Jude's Nursing Home

St Jude's is a very happy and well-run nursing home. Residents are well looked after and entertained. My dear mum spent three years at St Jude's. It was definitely the right home for my mum, and she remained safe and happy. Thank you.

Overall I think the service is below par for the costs.

My mother was at St Jude's for six years. Her experience there was good, although improvements could have been made in terms of the cultural aspects of her life. On the whole, the family was always treated with respect by all staff members. Kept informed most of the time of changes or events in Mother's condition. Love the newsletter, which kept us informed during lockdown (excellent).

My husband was "end of life", and the care he had could not have been better; kept comfortable and pain-free.

Simply delighted with the care given to my sister over the past 4-years and the help and cooperation gave to my niece, who travels up from Cornwall every 3-weeks to visit her Mum. A big thank you to all of the staff for looking after her so well. It is a pleasure to meet them all when we are able to visit our relative.

My mother moved to St Judes Nursing Home in October 2020, in the middle of the Covid pandemic. It has been a difficult time, as we were not able to enter the home due to the Covid regulations. However, we found all staff to be very helpful and pleasant to talk to. In this technology age, we discussed my mother's needs via video conferencing and the senior management and nurses were very helpful in making sure Mum received the care she needed. Nothing seemed to be too much trouble. We were even able to have video meetings with Mum, which was a service that made me and my sister feel we still had contact with Mum. Since Covid regulations were eased earlier this year, we have now been able to visit Mum in the "snug" and these regular visits have made us feel we made the right choice in moving Mum to St Judes. I cannot stress enough how helpful all staff are and they make you feel welcome. A big thank you to all staff at St Judes.

Mum is bedridden and does not really wake for more than a few moments each day. She is unable to do anything for herself. Mum is always clean has suffered no bed sores and has put on weight at St Jude's.

They are very focused on care and the environment in which the residents live. Every aspect of what they do has the welfare of their residents uppermost. The staff are brilliant, led by a brilliant senior team. I cannot praise them enough.

The team always gave good care to my mum under such difficult circumstances.

A very satisfactory home. Very helpful staff, both male and female. Extremely clean in every way.

Our first impression when entering St Jude's Nursing Home was wow. There were fresh flowers everywhere. It felt so warming and homely. As we were shown the entire home we were certainly not disappointed. Every aspect of the home was beautifully furnished throughout with little touches of a see-through fish tank and a beautifully maintained garden. The staff, from management to nurses to carers, were absolutely dedicated to their residents. I would certainly recommend St Jude's to anyone that may need the care for their loved ones.

Outstanding care for dementia patients but not for cancer patients, which my mother was suffering from. She was transferred to hospice where she needed to go initially.

I could not have wished for a better nursing home for my father. The building is clean, bright and has a nice atmosphere. Nursing staff are always kind, cheerful and helpful and very efficient and professional. Any questions about my dad's health were always answered straight away and dealings I had with the administrative staff were always helpful and professional. The food is excellent. A great place. Thank you.

It was a hard decision to move Mum into residential care, but I am so glad we chose St Jude's. The entire staff, including management and ancillary as well as nurses and carers, are kind and caring people. The rooms are clean and well maintained, food (cooked on the premises), is good and the range of activities is good. Even in Mum's final weeks when she was bed-bound, she was always well cared for, comfortable with spotless bedding and nightdress. I have no hesitation in recommending St Jude's

After the last hospital admission, Mum got reassessed and she couldn't return to her former care home of 13months. I chose St Jude's mainly for the very good food, activities and the impression I got after visiting there. I had hoped Mum would join in and tried to encourage her but she was perfectly happy and content to stay in her room. She wasn't really interested in making conversation or making friends anymore as I hoped she would. The staff were lovely, kind and caring and the care was good and very adequate for Mum's needs in the few months that she was here. Mum passed away peacefully on March 12th. Unfortunately, I was sent to the wrong address after I cleared mum's room to collect the death certificate which wasn't a problem but for others might be. The visiting opticians had wanted to charge me £300 for new glasses for Mum, which I wasn't pleased about either. It, however, has taken me nearly two months to get the refund we were due on the room.

I cannot thank the staff enough for all that they did for us and for allowing us another year to have with mum and build up memories. She was quite unwell and they made her well enough again to have a special last year. That I can’t thank you enough for. St Jude's certainly gave life back to my mum. Now during this difficult time, my thoughts and wishes go out to all the staff and residents there and wish them all well. Thank You x

My father received palliative care for his last 2 weeks at St Jude's. The home is warm and friendly. The staff provided outstanding levels of care. They kept us informed and did everything to make my father comfortable. They are a credit to the care profession.

Fantastic caring staff. We could not have asked for more from this home. My father was here for 2 weeks for end of life care and we were supported well as a family in addition to the sympathetic and dignified care of my father.

The rooms are well furnished and kept very clean and tidy. The food is well presented and very nice. The parties are lovely - New Year's, Valentine's and I'm sure St Patrick's will be fun too. We as a family would like to say a big thank you to everyone at St Jude's.

I’d like to thank all the staff for all their support and kindness whilst looking after my mum.