St Jude's Nursing Home

29-31 Mayfield Road, Sutton SM2 5DU
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9.6 123 Reviews
  • St Jude's Nursing Home, Sutton
St Judes is situated between Belmont Village and Sutton town centre and offers fully furnished and spacious accommodation over three floors. A passionate team of well-trained staff provide nursing and end-of-life care and also excel in providing person-centred care and palliative care to those who living with dementia or those who may be older with health conditions.

Staff provide an environment for residents to be cared for in an understanding, professional and dignified way. As well as offering permanent accommodation, St Judes can also provide respite and convalescence care for those requiring temporary assistance.

Professionals aim to provide the highest standards of care and services at the home which is a member of the Registered Nursing Home Association (RNHA).

Accommodation for residents comprises of single and shared rooms, most of which are en-suite, while there are nurse call systems and televisions in each room as well as a private telephone which is available upon request.

The home has several lounges, a cinema room and a dining room which overlooks the patio with private garden. Residents can enjoy a full activities programme, organised by the activities co-ordinator, including outings and local entertainers.

Residents also have access to regular visits from dentists, opticians, physiotherapists, chiropodists, occupational therapists, hairdressers, religious ministers and local doctors.

An on-site cook liaises with residents and care staff on a daily basis to ensure they can enjoy choices of well-balanced, nutritious, appetising meals that meet their dietary requirements.
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Care Provided by St Jude's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2500
  • Self-Funded Residential Dementia Care: £1550 – £2550
  • Self-Funded Nursing Care: £1550 – £2550
  • Self-Funded Nursing Dementia Care: £1550 – £2550
  • RESPITE Self-Funded Residential Care: £1550 – £2550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £2550
  • RESPITE Self-Funded Nursing Care: £1550 – £2550
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £2550

These prices are only a guideline, please contact St Jude's Nursing Home to find out the exact price for your requirements.

Contact St Jude's Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Jude's Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Churchill Residential Nursing Homes Ltd
  • Privately Owned

Person in Charge

  • Patricia Fyfe (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)

Visiting

  • St Judes always welcomes visitors but asks that meal times to be avoided to preserve the dignity of the residents.

Parking

  • On site and off road parking. Quiet residential road.

St Jude's Nursing Home Reviews (123)

9.6

St Jude's Nursing Home has a Review Score of 9.6 (9.550) out of 10, based on 36 reviews in the last 2 years.
Over all time St Jude's Nursing Home has 123 reviews.

Overall Experience
  • 91
  • 25
  • 4
  • 1
  • 2
Date Published
  • 123
  • 15
  • 19
  • 36
  • 87
Reviewer Connection to St Jude's Nursing Home
  • 48
  • 29
  • 9
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 123, showing 61-80
Review from Michal D (Brother of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Simply delighted with the care given to my sister over the past 4-years and the help and cooperation gave to my niece, who travels up from Cornwall every 3-weeks to visit her Mum. A big thank you to all of the staff for looking after her so well. It is a pleasure to meet them all when we are able to
visit our relative.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you for your lovely review; very much appreciated. Your niece and her dad have become part of our family at St Judes, as well as your sister. We are happy the family is so pleased with all our hard work and commitment, we truly enjoy what we do.
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Review from Nigel P (Son of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to St Judes Nursing Home in October 2020, in the middle of the Covid pandemic. It has been a difficult time, as we were not able to enter the home due to the Covid regulations. However, we found all staff to be very helpful and pleasant to talk to. In this technology age, we discussed
my mother's needs via video conferencing and the senior management and nurses were very helpful in making sure Mum received the care she needed. Nothing seemed to be too much trouble. We were even able to have video meetings with Mum, which was a service that made me and my sister feel we still had contact with Mum. Since Covid regulations were eased earlier this year, we have now been able to visit Mum in the "snug" and these regular visits have made us feel we made the right choice in moving Mum to St Judes. I cannot stress enough how helpful all staff are and they make you feel welcome. A big thank you to all staff at St Judes.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you so very much for your lovely review. This past year and half has not been easy and we thank you for your patience and understanding, but now the world is opening up again we can, of course, open up our environment too at St Judes. Inviting loved ones in safely while maintaining the comfort and safety of our vulnerable residents.
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Review from Chris C (Son of Resident) published on 19 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is bedridden and does not really wake for more than a few moments each day. She is unable to do anything for herself. Mum is always clean has suffered no bed sores and has put on weight at St Jude's.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you for your kind words which I will share with the team. Your mum seems to be thriving under our care and for that, we are thankful and glad the family is happy with the service we provide.
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Review from Ian H (Son of Resident) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very focused on care and the environment in which the residents live. Every aspect of what they do has the welfare of their residents uppermost. The staff are brilliant, led by a brilliant senior team. I cannot praise them enough.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you for your heartfelt words, which mean even more after the very difficult year we have all faced. I am very fortunate to have a strong dedicated team whose main aim is the continued comfort and safety of our residents, and that included your lovely mum, who we still miss. It was a pleasure knowing you all and appreciating the excellent holistic care delivery we offer at St Jude's.
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Review from Julie B (Daughter of Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team always gave good care to my mum under such difficult circumstances.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you so much for your kind words. It was such a pleasure looking after your mum, and we are so glad that you managed to visit her often in these difficult times which she thoroughly enjoyed and bring her lovely flowers.
Stay safe.
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Review from June H (Wife of Resident) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A very satisfactory home. Very helpful staff, both male and female. Extremely clean in every way.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you so much for your lovely review, I will share your kind words with the team.
Stay safe. From St Jude's Team.
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Review from Janet B (Daughter of Resident) published on 16 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first impression when entering St Jude's Nursing Home was wow. There were fresh flowers everywhere. It felt so warming and homely. As we were shown the entire home we were certainly not disappointed. Every aspect of the home was beautifully furnished throughout with little touches of a see-through
fish tank and a beautifully maintained garden. The staff, from management to nurses to carers, were absolutely dedicated to their residents. I would certainly recommend St Jude's to anyone that may need the care for their loved ones.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you so much for your lovely review which I will be delighted to share with the team. I am so pleased about your experience of St Jude's was so positive from the first moment you entered the home. The team work tirelessly to keep the environment a home from home, homely feel. And of course, the delivery of quality care is even more important. It was a pleasure to have known you all.
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Review from J A (Daughter of Resident) published on 2 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care for dementia patients but not for cancer patients, which my mother was suffering from. She was transferred to hospice where she needed to go initially.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Reviewer,
Thank you so much for your review, it is very much appreciated. Whilst we do deliver superb end of life palliative care, there are times when specialist palliative intervention is necessary, especially with very complex symptom control. It was the right plan for your mother to be transferred to a hospice so she could receive the specialist medical attention she required. It was a pleasure to have know the family albeit for a short while and I shall, share your comments with the team.
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Review from Robert J (Son of Resident) published on 9 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have wished for a better nursing home for my father. The building is clean, bright and has a nice atmosphere. Nursing staff are always kind, cheerful and helpful and very efficient and professional. Any questions about my dad's health were always answered straight away and dealings I had
with the administrative staff were always helpful and professional. The food is excellent. A great place. Thank you.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you for your lovely review. We are so pleased you were happy with the care delivered to your father. It was a pleasure to have known you both.
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Review from L B (Daughter of Resident) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a hard decision to move Mum into residential care, but I am so glad we chose St Jude's. The entire staff, including management and ancillary as well as nurses and carers, are kind and caring people. The rooms are clean and well maintained, food (cooked on the premises), is good and the range
of activities is good. Even in Mum's final weeks when she was bed-bound, she was always well cared for, comfortable with spotless bedding and nightdress. I have no hesitation in recommending St Jude's
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear L B
Thank you for your lovely review which I have shared with the team.
We miss you all, especially your mum.
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Review from K K (Daughter of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
After the last hospital admission, Mum got reassessed and she couldn't return to her former care home of 13months. I chose St Jude's mainly for the very good food, activities and the impression I got after visiting there. I had hoped Mum would join in and tried to encourage her but she was perfectly
happy and content to stay in her room. She wasn't really interested in making conversation or making friends anymore as I hoped she would. The staff were lovely, kind and caring and the care was good and very adequate for Mum's needs in the few months that she was here. Mum passed away peacefully on March 12th. Unfortunately, I was sent to the wrong address after I cleared mum's room to collect the death certificate which wasn't a problem but for others might be. The visiting opticians had wanted to charge me £300 for new glasses for Mum, which I wasn't pleased about either. It, however, has taken me nearly two months to get the refund we were due on the room.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Kim
Thank you for your review and your kind words which I will share with the team. It was a pleasure to have known both you and your mum. I am so sorry you were sent to the wrong address to collect the death certificate and I have shared this with the appropriate department. Also due to the COVID -19 pandemic with non-essential staff working from home, some processes are taking much longer to complete, so again I apologise for that and hopefully, soon we can all return back to normal.
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Review from Janice S (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for by the staff at St Jude's for just over a year and I can’t thank them enough as a family for all her care that she had and also and especially to looking after and caring for her sister, who also became a big part of mum's time there. We sadly lost mum in March peacefully and given
care and support during her last days. Including being allowed to have my dog with me in her room, so that I didn’t have to worry about going back and forth for him, I had the time that I needed to be with her at the end.
I cannot thank the staff enough for all that they did for us and for allowing us another year to have with mum and build up memories. She was quite unwell and they made her well enough again to have a special last year. That I can’t thank you enough for. St Jude's certainly gave life back to my mum. Now during this difficult time, my thoughts and wishes go out to all the staff and residents there and wish them all well. Thank You x
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you for your lovely review and special messages we have received by post. Both your mum and her sister were a big part of our community, and we miss them both. The team will be pleased to read your lovely words.
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Review from John S (Son of Resident) published on 6 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father received palliative care for his last 2 weeks at St Jude's. The home is warm and friendly. The staff provided outstanding levels of care. They kept us informed and did everything to make my father comfortable. They are a credit to the care profession.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear John
Thank you for your lovely review, we are pleased the family was happy with the standard of care delivery and that your fathers last days were dignified and comfortable.
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Review from Jane S (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic caring staff. We could not have asked for more from this home. My father was here for 2 weeks for end of life care and we were supported well as a family in addition to the sympathetic and dignified care of my father.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Jane
Thank you for your lovely review. It was a pleasure to support your father with end of life care in his last weeks and we are so pleased his passing was dignified and peaceful as planned. Thank you also for being part of our community albeit for a short time and we are so glad your lasting memories of time spent with your father are so positive.
Patricia
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Review from B T (Wife of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in St Jude's since November. My family are all very pleased with all aspects of St Jude's.
It has a very homely atmosphere. All the staff are friendly and welcoming. Happy to give visitors a cup of tea.
The rooms are well furnished and kept very clean and tidy. The food is well
presented and very nice. The parties are lovely - New Year's, Valentine's and I'm sure St Patrick's will be fun too. We as a family would like to say a big thank you to everyone at St Jude's.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeThank you so much for your review, very much appreciated. Collectively as a staff team, we are very happy the family is so pleased with St Jude's and your recognition for the hard work and dedication of the whole staff team is duly noted.
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Review from Linda R (Daughter of Resident) published on 3 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Jude,s staff were amazing whilst looking after my mother for just under a year. The staff were caring, kind and supportive. The home was kept in immaculately clean condition. They also ensured my mother was kept clean and had fresh bedding every day.
The food was excellent, a good variety or fresh
meal every day.
Helen the entertainment coordinator is fantastic, every week there are singers and entertainers and Helen And her team get everyone involved, the summer and Christmas party were one to remember!
I’d like to thank all the staff for all their support and kindness whilst looking after my mum.
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Review from John O (Son of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was taken to St Jude's in March 2019. The staff were very warm and friendly. Our mum was in a very unsettled state and I have to praise the staff for there patients and loving care. I've worked in homes in my trade and this place smelt nice all the time. The food was very good and you could
have almost what you liked. The nurses on mums last few days of her life were fantastic. Thank you all so much.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear John
Thank you so much for your lovely review, the staff team will be very happy with your comments. It was a pleasure to look after your mum and we are delighted the family was happy with her care at St Jude's.
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Review from Heather B (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased that my mother-in-law is so well looked after. The staff are so thoughtful and caring. We couldn't fault anything.
Although my mother-in-law doesn't join in with the activities, we know how much work goes into the program, it always makes everyone happy.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Heather,
Thank you for your lovely review, very much appreciated and the team will be very happy to read your comments. It is a pleasure to have your mother in law reside at St Jude's and very glad to know the family are happy with the care delivered.
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Review from Lynda C (Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident here at St Jude's since early October 2019. Although I am only 55 years of age, I am at end of life stage, hence my residency here. Since my arrival, I have found it has become my home in all aspects. I and my family have been encouraged to treat my room as my home and have been
facilitated in every aspect of this, including having my son stay with me whenever he is in London. Staff and management are incredible.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Linda,
Thank you so much for your lovely words and we are very happy you feel so well looked after and comfortable.
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Review from Barbara R (Daughter of Resident) published on 30 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93-year-old mother spent the last 6 weeks of her life being looked after by a team of kind, caring, professional members of this excellent nursing home. From the manager to the cleaner, all aspects of her care were well catered for and she was always treated with dignity, respect and was shown genuine
kindness and true friendship. I would definitely recommend this nursing home, especially with the current manager in place. She is an Irish gem and St Jude's is lucky to have her on board. Sadly, my mother is no longer with us but I have fond memories of her final days and take comfort in knowing that she was very happy and content and departed serenely thanks to the excellent care that she received during her short stay.
Reply from Patricia Fyfe, CQC Registered Manager at St Jude's Nursing HomeDear Barbara,
Thank you for your lovely review. It was a pleasure knowing you all and I am so glad your mother was happy and contented while she was residing at St Jude's and that her final days were dignified and comfortable.
Thank you again from Patricia and the Team.
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Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for St Jude's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for St Jude's Nursing Home is calculated as follows: ( (252 Excellents x 5) + (155 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 424 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Jude's Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Patricia

Patricia Fyfe

Job Title: Registered Home Manager Joined: 2014

I have been working at St Jude's as Home Manager for 12 years.


My greatest achievement was meeting the now King Charles at Buckingham Palace for Outstanding Contribution to Nursing in the UK.


I have completed NVQ Level 5 in Health & Social Care.

Elena

Elena Vrajitoru

Job Title: Deputy Home Manager Joined: 2014

I am the Deputy Manager and have been working at St Judes for 12 years. I became Deputy Manager in 2021 after working here as an RGN, then Clinical Lead, before being promoted to Deputy Manager.


I have completed NVQ Level 5 in Health & Social Care.


My greatest achievement was being nominated for Nurse of the Year in 2021.

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