St Jude's Nursing Home

29-31 Mayfield Road, Sutton SM2 5DU
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9.5 110 Reviews
  • St Jude's Nursing Home, Sutton
St Judes is situated between Belmont Village and Sutton town centre and offers fully furnished and spacious accommodation over three floors. A passionate team of well-trained staff provide nursing and end-of-life care and also excel in providing person-centred care and palliative care to those who living with dementia or those who may be older with health conditions.

Staff provide an environment for residents to be cared for in an understanding, professional and dignified way. As well as offering permanent accommodation, St Judes can also provide respite and convalescence care for those requiring temporary assistance.

Professionals aim to provide the highest standards of care and services at the home which is a member of the Registered Nursing Home Association (RNHA).

Accommodation for residents comprises of single and shared rooms, most of which are en-suite, while there are nurse call systems and televisions in each room as well as a private telephone which is available upon request.

The home has several lounges, a cinema room and a dining room which overlooks the patio with private garden. Residents can enjoy a full activities programme, organised by the activities co-ordinator, including outings and local entertainers.

Residents also have access to regular visits from dentists, opticians, physiotherapists, chiropodists, occupational therapists, hairdressers, religious ministers and local doctors.

An on-site cook liaises with residents and care staff on a daily basis to ensure they can enjoy choices of well-balanced, nutritious, appetising meals that meet their dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Churchill Residential Nursing Homes Ltd

Person in charge

  • Patricia Fyfe (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)

Visiting

  • St Judes always welcomes visitors but asks that meal times to be avoided to preserve the dignity of the residents.

Parking

  • On site and off road parking. Quiet residential road.

St Jude's Nursing Home Reviews (110)

Total of 110, showing 101-110
9.5

St Jude's Nursing Home has a Review Score of 9.5 (9.462) out of 10, based on 28 reviews in the last 2 years. Over all time St Jude's Nursing Home has 110 reviews.

Overall Experience

  • 83
  • 20
  • 4
  • 1
  • 2

Date Published

110
3
8
28
82

Review from Christine B (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here for two weeks ago, the placement was arranged very quickly by Sutton CCA as she needed urgent 24-hour care. I am amazed by the fabulous care my mother is receiving here. All the staff have made her feel very safe and welcome. Nothing is too much trouble for anyone, I have been kept
fully informed at all times how my mother's condition is being managed. My mother is so happy here she never wants to leave! I sincerely hope she can stay here and I would recommend this wonderful home to anyone looking for somewhere to place a loved one.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for taking the time to review our home. It has been our pleasure to provide the care your Mum required.

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Review from D C (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home to be very calming for my mother, The care is excellent. Activities are really helpful. Christmas and Burns Night were very enjoyable and fun. The care is excellent and the staff are very attentive. Yes, my mother can be difficult, but she calmed down very quickly and with respect. Meals
are excellent with proper portions and never rushed. The home is very clean and fresh smelling. Rooms are tidy and clean. The nursing care is excellent.
Thank you team St Jude's.

Reply from Patricia Fyfe, Manager at St Jude's Nursing Home

Thank you for your review. We are very glad you and your family continue to be pleased with the ongoing care of your Mum.

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Review from Filippo B (Son of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at St Jude's Nursing Home for almost 3 years. He received the best care anyone could wish for. The staff were always kind and patient. A cup of tea was always offered to us during our weekly visits. We were kept updated about my father's condition. Any changes about medication
were relayed to us. We could tell by my father's face and his reactions to staff that he was happy and well cared for.

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Review from Philip E (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is situated in a very nice location with reasonable parking. It is clean and well staffed with carers who are well trained and very skilled. Every attempt is made to engage the residents in various activities of which there are plenty.

Reply from Karen Wood, House Manager at St Jude's Nursing Home

Thank you for your kind words. It was a pleasure taking care of your father during his time at St Jude's Nursing Home.

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Review from Frances R (Wife of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into St Judes Nursing Home in April 2015 until he passed away in September 2016. The care and attention that he received whilst there, was second to none, nothing was ever too much trouble. The staff were first class and did all they could for him to make him as comfortable as possible.
Whenever family or friends visited they always received a warm welcome and if more than two visitors arrived they made sure a private area was available. I cannot give enough praise to the staff of St Judes, they were all so very good.

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Review from Patrick R (Brother-in-law of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall services are very good but feel there could be some more activities available to the residents.

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Review from Christine C (Daughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset everyone was kind, caring and professional. My mother received palliative care, and was only there for not quite 2 weeks before she died but the care was outstanding. Nothing was too much trouble. The home was clean and tidy at all times. Every resident seemed content and happy, there
was a lot of activities provided for the residents, lots of stimulation to help those who need extra help and care. I would recommend St Jude's to anyone who asks.

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Review from Andrew W (Son of Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my thanks and gratitude enough for the way in which St Jude's Nursing Home undertook palliative care for my mother. I am thankful she managed to obtain a room in this establishment and very happy that her six weeks stay was so peaceful. Her condition was such that she could not speak
and yet the staff were tireless in their endeavours to communicate and understand the needs of their patient. It was sometimes a very difficult task to manger pain and understand the needs of the human body and mind. I always left knowing she would be cared for and that standards would remain high. The premises was always clean and odour free!

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Review from Timon P (Nephew of Resident) published on 19 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was diagnosed with stage 4 terminal cancer and her prognosis was extremely short. We needed to place her in a nursing home which specialized in cancer & end of life support care. St Jude's was highly recommended to us and from day one, it was very evident that we made a successful decision.


The

managers of the home are gems and really displayed a natural and discerning and very genuine attitude and concern for my aunt's welfare and support to me & my family as well. The staff team there were amazing! All members of the team were always pleasant, caring, friendly, highly professional & dedicated to providing discerning and personal care to a very high standard. My aunt was so well looked after, I couldn't have wanted for more.


There is no doubt that my aunt spent her last days in comfort and peace of mind knowing that she was in safe, nurturing and homely environment. For that, my family and I are forever indebted to the team there and we cannot express our sincerest gratitude and appreciation to them.


It is pleasure and the utmost confidence that I highly recommend their services to any seeking to place their loved one in a quality care home.

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Review from Kim S (Daughter of Resident) published on 7 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I will be forever grateful to the staff at St.Judes for allowing our Mother to spend the last few months of her life in a caring, 'homely' environment and with dignity. The facilities are excellent and the home is bright and cheerful a stark contrast to some of the nursing homes we visited.
We always felt that the staff were very genuine and the level of nursing care was good.

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Current Review Score: 9.5 (9.462)

Overview of Review Score

The Review Score of 9.5 (9.462) out of 10 for St Jude's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for St Jude's Nursing Home is calculated as follows: ( (201 Excellents x 5) + (107 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 331 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Jude's Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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