St Jude's Nursing Home

29-31 Mayfield Road, Sutton SM2 5DU
Review Us
9.6 123 Reviews
  • St Jude's Nursing Home, Sutton
St Judes is situated between Belmont Village and Sutton town centre and offers fully furnished and spacious accommodation over three floors. A passionate team of well-trained staff provide nursing and end-of-life care and also excel in providing person-centred care and palliative care to those who living with dementia or those who may be older with health conditions.

Staff provide an environment for residents to be cared for in an understanding, professional and dignified way. As well as offering permanent accommodation, St Judes can also provide respite and convalescence care for those requiring temporary assistance.

Professionals aim to provide the highest standards of care and services at the home which is a member of the Registered Nursing Home Association (RNHA).

Accommodation for residents comprises of single and shared rooms, most of which are en-suite, while there are nurse call systems and televisions in each room as well as a private telephone which is available upon request.

The home has several lounges, a cinema room and a dining room which overlooks the patio with private garden. Residents can enjoy a full activities programme, organised by the activities co-ordinator, including outings and local entertainers.

Residents also have access to regular visits from dentists, opticians, physiotherapists, chiropodists, occupational therapists, hairdressers, religious ministers and local doctors.

An on-site cook liaises with residents and care staff on a daily basis to ensure they can enjoy choices of well-balanced, nutritious, appetising meals that meet their dietary requirements.
Show St Jude's Nursing Home on the Map

Care Provided by St Jude's Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2500
  • Self-Funded Residential Dementia Care: £1550 – £2550
  • Self-Funded Nursing Care: £1550 – £2550
  • Self-Funded Nursing Dementia Care: £1550 – £2550
  • RESPITE Self-Funded Residential Care: £1550 – £2550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £2550
  • RESPITE Self-Funded Nursing Care: £1550 – £2550
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £2550

These prices are only a guideline, please contact St Jude's Nursing Home to find out the exact price for your requirements.

Contact St Jude's Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Jude's Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Churchill Residential Nursing Homes Ltd
  • Privately Owned

Person in Charge

  • Patricia Fyfe (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (40)

Visiting

  • St Judes always welcomes visitors but asks that meal times to be avoided to preserve the dignity of the residents.

Parking

  • On site and off road parking. Quiet residential road.

St Jude's Nursing Home Reviews (123)

9.6

St Jude's Nursing Home has a Review Score of 9.6 (9.550) out of 10, based on 36 reviews in the last 2 years.
Over all time St Jude's Nursing Home has 123 reviews.

Overall Experience
  • 91
  • 25
  • 4
  • 1
  • 2
Date Published
  • 123
  • 15
  • 19
  • 36
  • 87
Reviewer Connection to St Jude's Nursing Home
  • 48
  • 29
  • 9
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 123, showing 101-120
Review from M C (Husband of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard good.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to review St Judes Nursing Home It is really helpful to us and prospective service users to get feedback on the services provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill A (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend St Jude's to anyone. The staff are all wonderful giving so much love, kindness and respect to all the residents. It is a very welcoming place and nothing is too much trouble. I have no worries at all leaving my mother in their care. Lots of effort goes into many events throughout the
year which are always well organised and lots of fun - well done St Jude's and thank you.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to express your views on our home. It is lovely to get your feedback. We look forward to seeing you at our next event.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Wife of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After viewing quite a few nursing homes in the area, a carer said we should look at St Jude's.
On our first visit having a look around and meeting the manager, who was very friendly and easy to discuss my husband's needs with.
My family and I decided St Jude's Nursing Home was the one we felt happy
to place my husband in for full care.
The staff are very caring, friendly and welcoming when you visit. The home is spotless, rooms are bright and airy. Friends and family are made very welcome and are offered tea.
From the manager to all staff, the are very happy if you ever have an issue to deal with it straight away.
It makes me happy to know that my husband is well looked after.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you so much for taking the time to review St Judes Nursing Home. It is helpful to us and to prospective residents to have your feedback. I am so glad you are so happy knowing your husband is well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Niece of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent. The residents are well looked after by kind and thoughtful staff. The food is good and nicely presented. The home is clean and never smells. The care the staff give is done willingly and they really care about the residents and are always very nice to any visitors as well. It
is a well-run home.
My aunt is very happy here, even after her 2-year stay.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for sharing your thoughts on our nursing home. I am pleased you have been satisfied with the services here at St Judes Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry Y (Son of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care and attention to detail is wonderful. The staff are very helpful and cheerful. They all engage with the residents showing not only deep care but understanding patience and kindness.
Nothing seems too much trouble for them. There are plenty of organised activities which the residents
are free to enjoy as they so choose. Visitors are made to feel welcome and valued as part of the care for the guests/residents. It is more like a well-organised luxury hotel for the elderly than an ordinary care home.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to review our home. I am very pleased that that you are enjoying visiting our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin T (Son of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Jude's is an excellent nursing home. The staff are very caring and dedicated.
The home is very well managed and provides a very friendly atmosphere.
My ratings below say the rest.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you very much for your review. We are always striving to create the atmosphere you describe, and my team work hard to deliver excellent care so I am very pleased you have taken the time to let us know we have managed to deliver to your expectations.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Son of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-managed care home that provides a full range of excellent services. The staff have a very good appreciation of dealing with residents with dementia. They use caring strategies to make those in their care comfortable and at ease. The standards at St Jude's are high with good facilities, excellent
food and clean and pleasant rooms for residents top of their priorities. Highly recommend.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you very much for taking the time to review our nursing home, it is our pleasure to take care of your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison S (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was cared for at St Jude's for about 2 weeks when she was dying from brain cancer.
The staff could not have been kinder or more supportive.
Everything was done for her and for us, even a sympathy card in the post when she died.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeDear Alison, Thank you for your lovely review. It was a pleasure to have known and cared for your mum and of course yourselves albeit for a short time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra C (Daughter of Resident) published on 27 June 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Although all the staff we met were very nice in the week my Dad was admitted there after being diagnosed with terminal cancer only 10 days before, with only days/weeks left to live, we were told by the hospital that our Dad would receive care with calm and dignity by trained, palliative care, we felt
he had neither sadly.
The care he received was nothing like a patient would receive in a hospice, where we were told Dad could not be accepted! His medication to keep him calm, pain-free and comfortable was not given as regularly as it could/should have been even though we queried it daily. It was a traumatic death to which we will never recover and will forever feel we let our Dad down.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeDear Debra, I am very saddened to learn you are so unhappy with the care delivered to your father during his last days at St Judes Nursing Home. This is so untypical of the excellent standard of care provided by my professional and caring team and despite various attempts, I have been unable to contact you to discuss your experiences. Losing a loved one is never easy and we pride ourselves in the person-centered care we give and the support and care we offer to families of loved ones during a very difficult time. This on many occasions continues after the death of a loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue B (Friend of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was transferred from hospital to St Jude's for end of life palliative care, he had no relatives. The nursing home welcomed him, made him comfortable and were friendly, efficient, professional and caring. I cannot praise the staff enough. Thank you, St Jude's.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeI am very proud of my team here at St Judes and I am delighted they provided such excellent care to your dear friend to prompt such a glowing review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tanya S (Friend of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The environment is homely and beautifully kept. The staff were so respectful and caring. They treated my friend with dignity and empathy and in his last days made sure his spiritual needs were also met. The home also has a cat and dog, that meant so much to my friend and was a great comfort to him.
Can't thank them all enough.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to review our home. We are very pleased we were able to meet your friends needs even for just a short time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian G (Regular Volunteer) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and caring staff who are attentive to all residents and visitors.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to review our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victor D (Brother of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This facility is a very caring one.
All the people working there are kind, considerate and mindful of occupants needs.
After looking at many options, this one is the best for caring and nursing.
Most importantly all the staff care and show it with their compassionate feelings.
I think they are great
at their job.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for your review of our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Daughter of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here for two weeks ago, the placement was arranged very quickly by Sutton CCA as she needed urgent 24-hour care. I am amazed by the fabulous care my mother is receiving here. All the staff have made her feel very safe and welcome. Nothing is too much trouble for anyone, I have been kept
fully informed at all times how my mother's condition is being managed. My mother is so happy here she never wants to leave! I sincerely hope she can stay here and I would recommend this wonderful home to anyone looking for somewhere to place a loved one.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for taking the time to review our home. It has been our pleasure to provide the care your Mum required.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Son of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home to be very calming for my mother, The care is excellent. Activities are really helpful. Christmas and Burns Night were very enjoyable and fun. The care is excellent and the staff are very attentive. Yes, my mother can be difficult, but she calmed down very quickly and with respect. Meals
are excellent with proper portions and never rushed. The home is very clean and fresh smelling. Rooms are tidy and clean. The nursing care is excellent.
Thank you team St Jude's.
Reply from Patricia Fyfe, Manager at St Jude's Nursing HomeThank you for your review. We are very glad you and your family continue to be pleased with the ongoing care of your Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Filippo B (Son of Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at St Jude's Nursing Home for almost 3 years. He received the best care anyone could wish for. The staff were always kind and patient. A cup of tea was always offered to us during our weekly visits. We were kept updated about my father's condition. Any changes about medication
were relayed to us. We could tell by my father's face and his reactions to staff that he was happy and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Philip E (Son of Resident) published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is situated in a very nice location with reasonable parking. It is clean and well staffed with carers who are well trained and very skilled. Every attempt is made to engage the residents in various activities of which there are plenty.
Reply from Karen Wood, House Manager at St Jude's Nursing HomeThank you for your kind words. It was a pleasure taking care of your father during his time at St Jude's Nursing Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frances R (Wife of Resident) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into St Judes Nursing Home in April 2015 until he passed away in September 2016. The care and attention that he received whilst there, was second to none, nothing was ever too much trouble. The staff were first class and did all they could for him to make him as comfortable as possible.
Whenever family or friends visited they always received a warm welcome and if more than two visitors arrived they made sure a private area was available. I cannot give enough praise to the staff of St Judes, they were all so very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrick R (Brother-in-law of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall services are very good but feel there could be some more activities available to the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine C (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the outset everyone was kind, caring and professional. My mother received palliative care, and was only there for not quite 2 weeks before she died but the care was outstanding. Nothing was too much trouble. The home was clean and tidy at all times. Every resident seemed content and happy, there
was a lot of activities provided for the residents, lots of stimulation to help those who need extra help and care. I would recommend St Jude's to anyone who asks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for St Jude's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for St Jude's Nursing Home is calculated as follows: ( (252 Excellents x 5) + (155 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 424 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Jude's Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (10)

Meet the Team (2)

Patricia

Patricia Fyfe

Job Title: Registered Home Manager Joined: 2014

I have been working at St Jude's as Home Manager for 12 years.


My greatest achievement was meeting the now King Charles at Buckingham Palace for Outstanding Contribution to Nursing in the UK.


I have completed NVQ Level 5 in Health & Social Care.

Elena

Elena Vrajitoru

Job Title: Deputy Home Manager Joined: 2014

I am the Deputy Manager and have been working at St Judes for 12 years. I became Deputy Manager in 2021 after working here as an RGN, then Clinical Lead, before being promoted to Deputy Manager.


I have completed NVQ Level 5 in Health & Social Care.


My greatest achievement was being nominated for Nurse of the Year in 2021.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Jude's Nursing Home to verify any information. View our terms and conditions. St Jude's Nursing Home has an Enhanced Service - more info.