
I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

I highly recommend Lynton Hall. I know my friend felt safe and happy there.Trish S(Friend of Resident/Service User)

the staff have worked tirelessly to settle Dad and meet his medical needs.S C(Daughter of Resident/Service User)

The staff are doing their best to keep mum as comfortable as possible.L P(Daughter of Resident/Service User)

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before moving long-term. To just relax. Whatever the reason, their doors are open. Advanced bookings available.
A former convent, this home has been refurbished to provide spacious and homely...
Care Provided by Lynton Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Lynton Hall Care Home for full pricing details and T&Cs.
Contact Lynton Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Janet Musama(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (5)
Visiting
- We’re just half a mile from the A3 Malden Way/Kingston Bypass, and you can park here at the home. New Malden train station, on the line to London Waterloo, is a 15-minute walk away.
Parking
- On-site parking available.
Lynton Hall Care Home Reviews (69)
Lynton Hall Care Home has a Review Score of 9.6 (9.575) out of 10, based on 12 reviews in the last 2 years.
Over all time Lynton Hall Care Home has 69 reviews.
Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and visitors. Big thank you to all, from the heart.
Thank you for taking the time to leave us your review. We are very happy to hear you describe our staff as friendly accommodating and understanding. We hope to continue providing your loved one with the best possible care.
Overall, fantastic care throughout the home, staff are very helpful.
We really appreciate your feedback. Thank you again for choosing Lynton Hall for your loved one.
I recently spent 2 weeks in Lynton following knee replacement surgery, and I can't praise it highly enough. From the moment I arrived, the staff demonstrated an exceptional approach toward the elderly, the vulnerable, and those in recovery. Every resident is treated with the utmost respect and dignity, even when they are unable to communicate verbally. Their patience and compassion are evident every single day. The dedication, warmth, and humanity shown by the entire team make this home stand out. It is a place where kindness is not just practised but deeply felt.
Your review means a great deal to our team and we're so grateful you shared your experience. Hearing that our care has made a difference to you is truly rewarding. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Hopefully you will go away from this feeling like you have received the best possible care.
My husband feels very safe here and that is what matters to me.
We appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Please don't hesitate to reach out if there's anything more we can do.
I find the staff very friendly and supportive.
I am very happy with the care given to my sister-in-law.
Thank you for your kind words. It is always nice to hear words like "very friendly" and "supportive" being used to describe our care. We're committed to making every day as positive and comfortable as possible for your loved one.
Very kind and helpful staff. Managers and change nurses/sisters go out of their way to make you comfortable and feel safe. Enjoyed my time and home. Especially with two dedicated staff.
We appreciate you taking the time to leave us your comments. We are very happy to hear you felt comfortable and safe in our care. Thank you for choosing Lynton Hall Care Home for your stay.
My husband was totally blind and bedbound but was patiently cared for over the three-month stay. When he died the on-duty nurse was kind, calm and helpful. We were very fortunate to receive fast-track end-of-live continual care.
Thank you for your kind words. We are saddened to hear about your loss. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
My husband and I became part of the community on our regular visits. My mother found new friends, the staff became friends but always professional in their roles. My mum spent the last year of her life in a caring place, all her needs looked after to the very end, December 2024.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
Since 5th August 2021, I have been a regular visitor to Lynton Hall. In all that time, the standard shave remained outstanding. In both the level of care administered and the warmth of welcome are invariably conveyed by the staff at all levels. A laudable mixture of professionalism and humanity. There are a wide variety of activities regularly on offer to the residents. Including summer and Christmas parties with special guests and musicians invited to provide high-quality entertainment and the setting provided for the Christmas day lunch is second to none, including an admirable food menu throughout the year. Lynton Hall provides top-class care. Highly recommended.
Thank you for your lovely review. It is always nice to hear words like "warmth" and "welcomed" being used to describe our care. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
Perfect in every way. Thank you.
Thank you for your feedback. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
I visit my friend at different days/times. She is always clean and tidy, her room is also always clean and tidy. All the staff are friendly. I would certainly recommend Lynton Hall Care Home.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
My friend has been at Hinton Hall for a number of years. During that time she has received the very best of care. We visit often and notice how clean and well-looked-after she is. My friend is in her mid-90s and bedridden so I am not in a position to comment on activities, although there is always a fun atmosphere during holidays and on celebration days. The staff are very helpful, friendly and we see the same staff all the time.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
My husband had excellent care here for nearly two years. Wonderful staff. His room was lovely and all concerns were dealt with. I recommend Lynton Hall Care Home. All staff were approachable. When we first visited we had a lovely welcome and everything explained to us. We spoke to the manager and a resident.
Thank you for your lovely review. It is always nice to hear words such as "wonderful" and "excellent" being used to describe the care our staff provide. We will certainly pass your comments on to the manager.
Very friendly, polite and helpful staff. Very clean, hygienic, well-maintained environment. Really pleased with the care given to my mother.
Thank you for your kind words. We hope Lynton Hall Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you are impressed with the clean and well-maintained environment at Lynton Hall Care Home. Hopefully, you will come away from this feeling like your loved one received the best quality care.
The care from the staff is exceptional. Travelling from overseas I could not have been more welcome by the staff. My father-in-law's family live great distances apart however we are able to maintain consistent contact with our family members thanks to the care and kindness of the staff. My father-in-law's carers maintain contact with him through personal knowledge of our family. This is invaluable when family members are on the other side of the country and the world! Thank you.
Thank you for your lovely review. We are very happy to hear you can feel at ease with your father-in-Law in our care and we are glad to help you and your family through such a difficult situation with being on the other side of the world. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again in the future.
Although Mum's stay at Lynton Hall was very short I know she felt cared for there. As a family, we always found the staff caring, supportive and helpful. When she died everyone handled the situation with empathy and quiet professionalism which was appreciated at a sad moment for us.
Thank you for taking the time to leave your review. We are saddened to hear about your loss and glad to have been able to help you and your family through such a difficult time. Hopefully, you will look back at this feeling comforted that your Mum received the best possible care.
The next day we called and asked if she had been seen, they said they called 111, they said she was OK, and nothing was wrong with her and not in pain.
We did not except this, and went to the home to see her, we were unable to get in. After around half an hour of knocking and ringing, we called the police, they said call an ambulance to do a welfare check.
A fast response car came, and we gained entry, they asked to see my mum’s records and spoke to the head nurse, the records were all normal, the paramedic checked her and said she smelt unkept. The paramedic asked my mum to open her eyes, she did not respond, the paramedic did her ops and ECG and was shocked with her heart rate, they took her to hospital.
We appreciate you taking the time to leave us your comments. Our resident’s health and wellbeing is an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.
My father-in-law stayed at Lynton Hall Care home for four weeks for respite care. I had all the usual concerns about care homes but I needn't have worried. The staff are very friendly, and looked after Dad well. Dad was always clean and his very lovely room was always spotless. There were regular activities and a large lounge to sit in with other residents who became Dad's friends. The food was excellent and regular tea, coffee or fruit juice and cake, fruit or biscuits were served between meals. All staff were helpful and provided me with advice and support about healthcare, social care, medication - all sorts. Can't thank the staff enough for looking after Dad very well.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Lynton Hall Care Home for your stay.
Within hours of arrival I realised I had nothing to be concerned about. Mum was greeted by name at the door and we were introduced to everyone. They took note of her likes and dislikes immediately and made a fuss of her which made the settling in period easier.
Mum had to enter care following a long stay in hospital, which resulted in both physical and mental challenges, since staying at Lynton Hall the changes in her have been so good, both physically and mentally.
I live some distance away, the staff have been really good at answering emails and phone calls, and keeping me updated on how Mum is doing. They don’t make me feel like I am bothering them when I call (unlike the previous place).
I am really pleased that Mum made the move to Lynton Hall, it's a very friendly family feeling place that couldn’t do more to help.
We appreciate you taking the time to leave us you kind review. We are very happy to hear you can feel at ease with your mum in our care and we are glad to help you and your family through such a difficult time. We are pleased to hear you feel like a part of our Lynton Hall family and we hope to continue providing your loved one with the best possible care.
My husband was brought to Lynton Hall on the 3rd of April 2023. He has been taken care of very well.
Thank you for your lovely review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We hope to continue providing your husband with the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 06 July 2026Based in a friendly neighbourhood of South-West London, Lynton Hall warmly welcomes residents in need of nursing care. Those with dementia are welcome to join us too, whether they’re in need of nursing or residential support.
News (1) & Events (0)
- 27 Mar 2025
Lynton Hall Bupa Care Home organised for resident Herbert (Bert) Preece, a former Royal Marine Commando, to be presented with a new beret from two commanding officers from Royal Marines...
There are no upcoming events for Lynton Hall Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lynton Hall Care Home
What types of Care is Lynton Hall Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lynton Hall Care Home have?
There are 41 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Lynton Hall Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lynton Hall Care Home to the centre of New Malden?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lynton Hall Care Home to verify any information. View our terms and conditions. Lynton Hall Care Home has an Enhanced Service -more info.