Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 97 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1499

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renata Kindereviciene (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social Service and Private clients
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • They are pleased to welcome visitors at any time.

Parking

  • On site parking facilities for guests and visitors.

Barchester Park View Care Home Reviews (97)

9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.919) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Park View Care Home has 97 reviews.

Overall Experience
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  • 18
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Date Published
  • 97
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  • 25
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Reviewer Connection to Barchester Park View Care Home
  • 39
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Total of 97, showing 21-40
Review from Paul R (Son of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad was very well loved and looked after by all the staff and treated with respect and dignity by members of staff, I am grateful and pleased that his time here was happy although only for a short time and the unexpected passing of my stepdad once again I thank all the staff for their care.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind review we really appreciate all feedback

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Review from D S (Granddaughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad was very happy at the care home and was well looked after. Staff were so helpful and couldn’t have done any more for him. Always kept him busy and he enjoyed the food.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind review we really appreciate all feedback

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Review from Inga R (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Park View Care Home for 6 months. I was very nervous to put her in care, but all the staff very quickly took my nerves and doubts away. The staff are excellent, polite and friendly (especially in Oak 3). Always treated us with respect and always happy to answer our questions. Many
thanks to all of you!
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind care review, we really appreciate this.

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Review from Linda B (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short stay of three weeks, our mother was well looked after by the carers and nurses. We appreciated the care and support given to us in Mum's final days.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your review, we will appreciate this.
Thanks.

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Review from Samantha K (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were very reluctant for our dad to be in residential care. The staff in his unit (Oaks 1) have made this time much easier with the care and commitment they have shown to him and our family. Even when walking through the corridors, carers, nurses, and other employees know my dad's name;
this means a great deal to us. Park View also have an amazing activity team.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Hi Samantha, thank you kindly for your feedback; this is really appreciated.

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Review from G W (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was invited to go out with my father to a garden centre. It was the first time out with my father in about a year. We had a wonderful afternoon. Staff were amazing, nothing was too much. The patience and kindness they showed to all of us was out of this world. Barchester Park View Care Home, one of
the activities coordinators and the maintenance manager deserve a medal for all that they do for the residents.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback and we are happy that you and your dad enjoyed our trip out.

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Review from C J (Nephew of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent at Park View caring, kind, considerate and respectful.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your review, we really appreciate this.

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Review from John S (Son of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a general review, I am very pleased with all that happens at Park View from the management to all areas of activity. I want to draw attention to outstanding support from the home. My mother was 100 years of age on 14/05/23. A week before she was invited to see The Coronation on a large screen with
VIP hospitality. On Friday the home was visited by over 50 schoolchildren to send handmade cards. On the day the home arranged for the family to use the visitor's lounge and garden for a private party and then we joined the other residents and staff for a party and entertainment.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your kind review, we really apricate this and we really enjoyed the party for Mum.

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Review from E H (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with Park View. It's clean, friendly and always a warm welcome. Our mum has settled well. The food is great, with lots of choices.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so kindly for your nice words, we appreciate all your feedback.

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Review from Lesley L (Niece of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, kitchen, carers and reception always say hello to me. Carers are attentive to residents and treat them with understanding, patience and care. I like that residents are free to wander around the reception area so that they are stimulated by visitors. Residents are clean and the home never
smells. The menu is on display and seems varied and appropriate to the age group but I can't comment on the quality as I have not experienced this. The activities are varied and displayed.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you so much for your kind feedback, we really appreciate all the feedback we receive.

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Review from J M (Daughter of Resident) published on 2 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care, especially thankful to the excellent staff, very helpful.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your kind feedback this is very appreciated.

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Review from Terri C (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Park View for 4 months, she previously lived alone but due to Alzheimer's needed more care than family and community care could provide. Since moving here she has thrived, the whole team is fantastic and the care she receives is first-class. I cannot think of any negatives or improvements
required. The staff are so professional and meet all Mum's needs in care, safety, welfare and wellbeing. It's a happy place and a lovely environment.
Reply from Renata Kindereviciene, Manager at Barchester Park View Care Home

Thank you for your comment, we really appreciate this.

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Review from Joanne M (Daughter of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wasn't able to view the care home prior to my father taking residence due to Covid but from the time he entered to the time he passed away Park View was absolutely excellent in all aspects of his stay. I cannot praise everybody at the home enough. You are all angels and I thank you.
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Review from Micheal K (Brother of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Completely satisfied with the care provided.
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Review from Joyce A (Friend of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best nursing home, the staff are amazing and very supportive. I was happy to see my friend always comfortable and well taken care of. The home is well organised, very clean, the food is well prepared and a lot of activities to boost self-esteem. Visiting was flexible and always got first-hand information
from management. Thank you to the staff for taking good care of my friend. Amazing care home. 5-stars.
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Review from C G (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this home for 13/14 years. She has always been very well cared for by everyone concerned with her care. I personally have never had a need to complain, I am more than happy with her care.
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Review from R M (Respite Resident) published on 18 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived at Park View Care Home for nearly 5 year now, it the best 5 years of my life. Staff support me to take me to family events. All the staff support me with everything I do they take us on day trips. They have made the last 5 years a dream for me and I can't thank all the staff at Park View
Care Home for everything they have done for me and my family.
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Review from Vanessa S (Daughter of Resident) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Barchester Park View Care Home for almost two years. We are so grateful to the staff on Memory Lane. They are genuinely caring and responsive to my dad's needs, his emotional needs as well as physical, medical etc. The staff treat residents with respect and dignity and understands
their specific preferences. This is the third home my dad has been in, even though his behaviour, due to his dementia, can be challenging, staff take positive steps to support him when he is feeling unsettled or frustrated. I am very grateful to have my dad at Park View and would highly recommend to anyone considering a care home for their loved one.
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Review from J G (Daughter of Resident) published on 15 September 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff should be quicker in dealing with the residents when they have an accident in toiletry. They don't seem to have the time to do all of the jobs, ie they don't clean up properly. The rooms should be dusted more often. My mum's bed is not always made. I do like the staff; they do their best. I don't
think they have enough staff on Memory Lane.
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Review from C Y (Granddaughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring compassionate towards families and supportive to service users and their relatives.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Barchester Park View Care Home is calculated as follows: ( (272 Excellents x 5) + (24 Goods x 4) ) ÷ 296 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.

Tracy

Tracy Fursland

Job Title: HR Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.

Penny

Penny Wiseman

Job Title: Finance Administrator Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.

Jason

Jason Roome

Job Title: Head of Maintenance Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.

Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Park View Care Home to verify any information. View our terms and conditions. Barchester Park View Care Home has an Enhanced Service - more info.