Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 97 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1499

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renata Kindereviciene (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social Service and Private clients
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • They are pleased to welcome visitors at any time.

Parking

  • On site parking facilities for guests and visitors.

Barchester Park View Care Home Reviews (97)

9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.919) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Park View Care Home has 97 reviews.

Overall Experience
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Date Published
  • 97
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Reviewer Connection to Barchester Park View Care Home
  • 39
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Total of 97, showing 61-80
Review from S T (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Park View Care home smells clean on arrival and throughout the home. Staff are all friendly and happy to everyone, and interest and talk to residents constantly. Lovely place.
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Review from Craig T (Son-in-law of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly care home. I felt very cosy and warm. All staff seemed very happy and enthusiastic. The building was very clean and tidy, lots of patient engagement. Everyone seemed to know everyone. My father-in-law looked very well looked after.
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Review from Martin G (Son of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father benefitted from a consistently high standard of care during his time at Park view, a total period of 3 years and 8 months. I was struck by the care and attention all of the staff provided to my father, despite the fact that due to his deteriorating health his behaviour could be challenging
at times. Through all of this, his carers maintained a friendly and professional demeanour. He liked living at Park View and it gave him a good and supportive home in which his life came to an end.
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Review from Julie (Niece of Resident) published on 12 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my family spent many many hours over a 24 day period visiting my aunt whilst she was being cared for here. The level of both personal and medical care she received was the best we could have ever have hoped for at this extremely difficult time. This period of time was intense for all of us and
even though the team are busy they gave us an enormous amount of support too. Hats off to the manager and his team of nurses, carers, assistants, cleaners, cooks, admin staff, maintenance men, laundry ladies, they are a credit to you. Thank you once again.
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Review from Jennifer H (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff throughout the home go to create a happy and caring environment. They are all trying to stimulate the residents to gain their full potential.
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Review from Barbara J (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to this home over 6 months ago, what can I say? I am so happy that now she has settled. The staff from the office to nursing to care assistant is amazing and everybody is so caring. Mum seems to enjoy her food which I must say always looks good. They also try so hard to keep them all
entertained. I cannot thank you enough for looking after my mum. My dad also feels the same.
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Review from Pamela R (Wife of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring and friendly staff. Comfortable rooms and overall of a high standard.
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Review from Daphne R (Sister of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall the general care is good depending on the staff that is providing the care. This can be from very good to poor.
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Review from Jacqueline C (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We received the care home before my dad came in. We were greeted with and warm and friendly welcome from the reception staff. Dad came into the care home in March 2018 and we have never had any cause to make a complaint. The staff that work on his unit are a credit to the care home and are always happy
and cheerful. They do a fantastic job.
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Review from M T (Wife of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has Alzheimer's and has come to live at Barchester Park View Care Home 10 days ago. The home is very welcoming from the manager to all the staff who seem to have a great deal of empathy in dealing with him. All his needs are catered for and this gives me some peace of mind. He seems to have
settled very well and that is down to the care. Many thanks, Barchester Park View Care Home.
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Review from A M (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round. Staff very good, home good and care good.
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Review from T W (Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and support are excellent.
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Review from M B (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is very good. Mum needs help with everything including feeding and drinking. It is always done in a friendly, unrushed manner. Food is always presented well! The nursing staff are on hand for any medical problems and if needed will refer to the GP, who visits regularly.
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Review from S O (Son of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad is in the Memory Lane unit and I find the staff in Memory Lane very caring and try to keep everyone happy and comfortable.


PS re the regular staff - please keep it to regular staff! I notice sometimes when different ones are on it's not as good.

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Review from L M (Sister of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been here for a few months and has settled nicely. All the staff are lovely and always smiling. They are very helpful and ready to answer any questions.
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Review from C C (Friend of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each week I visit, there is something going on. Be it bingo, singing, table tennis (seated) or creative therapy. A hairdresser is there (Wednesday) and staff are around if help is needed.
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Review from Jillian N (Friend of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A weekly visit to my friend is always a pleasure. Not only to see the staff and other residents but to see them taking part in activities no matter how small their input is.
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Review from Julie B (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to see my mum happy with activities and the hairdresser. She does get confused which I do worry about. Food can be monotonous but will do alternative if requested.
But very happy overall that mum is here.
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Review from Pat M (Daughter of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum came into Park View Care Home when my brothers and I were utterly devastated that she now needed care mum has been looked after by all staff with so much love and understanding she has been made to feel like part of their family. Management and care staff could not have given
us more. We are delighted mum has settled so well and has gone from a respite to a permanent resident, we have peace of mind with mum staying at Park View Care Home.
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Review from Steven T (Son of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring, helpful, friendly care home. I wish my mother went here in the first place. I would give them top marks considering the home she first went in. Park View outrates them in all situations.
Would highly recommend.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Barchester Park View Care Home is calculated as follows: ( (272 Excellents x 5) + (24 Goods x 4) ) ÷ 296 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.

Tracy

Tracy Fursland

Job Title: HR Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.

Penny

Penny Wiseman

Job Title: Finance Administrator Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.

Jason

Jason Roome

Job Title: Head of Maintenance Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.

Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Park View Care Home to verify any information. View our terms and conditions. Barchester Park View Care Home has an Enhanced Service - more info.