Barchester Park View Care Home

My stepdad was very well loved and looked after by all the staff and treated with respect and dignity by members of staff, I am grateful and pleased that his time here was happy although only for a short time and the unexpected passing of my stepdad once again I thank all the staff for their care.

My grandad was very happy at the care home and was well looked after. Staff were so helpful and couldn’t have done any more for him. Always kept him busy and he enjoyed the food.

My mum has been in Park View Care Home for 6 months. I was very nervous to put her in care, but all the staff very quickly took my nerves and doubts away. The staff are excellent, polite and friendly (especially in Oak 3). Always treated us with respect and always happy to answer our questions. Many thanks to all of you!

In the short stay of three weeks, our mother was well looked after by the carers and nurses. We appreciated the care and support given to us in Mum's final days.

As a family, we were very reluctant for our dad to be in residential care. The staff in his unit (Oaks 1) have made this time much easier with the care and commitment they have shown to him and our family. Even when walking through the corridors, carers, nurses, and other employees know my dad's name; this means a great deal to us. Park View also have an amazing activity team.

I was invited to go out with my father to a garden centre. It was the first time out with my father in about a year. We had a wonderful afternoon. Staff were amazing, nothing was too much. The patience and kindness they showed to all of us was out of this world. Barchester Park View Care Home, one of the activities coordinators and the maintenance manager deserve a medal for all that they do for the residents.

The staff are excellent at Park View caring, kind, considerate and respectful.

As a general review, I am very pleased with all that happens at Park View from the management to all areas of activity. I want to draw attention to outstanding support from the home. My mother was 100 years of age on 14/05/23. A week before she was invited to see The Coronation on a large screen with VIP hospitality. On Friday the home was visited by over 50 schoolchildren to send handmade cards. On the day the home arranged for the family to use the visitor's lounge and garden for a private party and then we joined the other residents and staff for a party and entertainment.

We are very happy with Park View. It's clean, friendly and always a warm welcome. Our mum has settled well. The food is great, with lots of choices.

All staff, kitchen, carers and reception always say hello to me. Carers are attentive to residents and treat them with understanding, patience and care. I like that residents are free to wander around the reception area so that they are stimulated by visitors. Residents are clean and the home never smells. The menu is on display and seems varied and appropriate to the age group but I can't comment on the quality as I have not experienced this. The activities are varied and displayed.

Very happy with care, especially thankful to the excellent staff, very helpful.

Mum has been at Park View for 4 months, she previously lived alone but due to Alzheimer's needed more care than family and community care could provide. Since moving here she has thrived, the whole team is fantastic and the care she receives is first-class. I cannot think of any negatives or improvements required. The staff are so professional and meet all Mum's needs in care, safety, welfare and wellbeing. It's a happy place and a lovely environment.

I wasn't able to view the care home prior to my father taking residence due to Covid but from the time he entered to the time he passed away Park View was absolutely excellent in all aspects of his stay. I cannot praise everybody at the home enough. You are all angels and I thank you.

Completely satisfied with the care provided.

Best nursing home, the staff are amazing and very supportive. I was happy to see my friend always comfortable and well taken care of. The home is well organised, very clean, the food is well prepared and a lot of activities to boost self-esteem. Visiting was flexible and always got first-hand information from management. Thank you to the staff for taking good care of my friend. Amazing care home. 5-stars.

My mum has been in this home for 13/14 years. She has always been very well cared for by everyone concerned with her care. I personally have never had a need to complain, I am more than happy with her care.

I have lived at Park View Care Home for nearly 5 year now, it the best 5 years of my life. Staff support me to take me to family events. All the staff support me with everything I do they take us on day trips. They have made the last 5 years a dream for me and I can't thank all the staff at Park View Care Home for everything they have done for me and my family.

My dad has been in Barchester Park View Care Home for almost two years. We are so grateful to the staff on Memory Lane. They are genuinely caring and responsive to my dad's needs, his emotional needs as well as physical, medical etc. The staff treat residents with respect and dignity and understands their specific preferences. This is the third home my dad has been in, even though his behaviour, due to his dementia, can be challenging, staff take positive steps to support him when he is feeling unsettled or frustrated. I am very grateful to have my dad at Park View and would highly recommend to anyone considering a care home for their loved one.

Staff should be quicker in dealing with the residents when they have an accident in toiletry. They don't seem to have the time to do all of the jobs, ie they don't clean up properly. The rooms should be dusted more often. My mum's bed is not always made. I do like the staff; they do their best. I don't think they have enough staff on Memory Lane.

Very caring compassionate towards families and supportive to service users and their relatives.