Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 97 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1499

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renata Kindereviciene (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social Service and Private clients
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • They are pleased to welcome visitors at any time.

Parking

  • On site parking facilities for guests and visitors.

Barchester Park View Care Home Reviews (97)

9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.919) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Park View Care Home has 97 reviews.

Overall Experience
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Date Published
  • 97
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Reviewer Connection to Barchester Park View Care Home
  • 39
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Total of 97, showing 41-60
Review from J W (Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring environment. Helpful staff, greatly assisted my recovery from medical surgery. The food was great and attention paid to resident's dietary needs. Simply the best care home I have experienced.
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Review from Dave M (Son of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mum and dad spent what eventually to proved to be their final months at Park View. From our first contact the front office was - and continued to be - delightful and helpful. The care staff under the manager are wonderful. With Covid restrictions, part of the time made it very stressful, but
we received great support. The carers were continually kind, patient, committed and considerate, and they constantly monitored Mum and Dad's needs. My sister and I could not have been more satisfied with their care.
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Review from Joanne R (Daughter of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was especially impressed by the vibe in the care home and the attitude and enthusiasm of the staff. The care industry is predominately about the people who work in it. I found the staff I interacted with passionate about their jobs.
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Review from K G (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care has been very good, consideration and respect shown to mum and the family. It was a big thing to let go of mums care, a stressful and worrying time for us as a family.
After an initial concern and worry for us following a fall in the last few days, mum has settled well into her new environment.
The staff are very caring kind and considerate always ensuring mum's happiness. Thank you all.
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Review from A G (Son of Resident) published on 11 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recommend this care home to anyone. The staff and facilities are great and have great relationships with residents.
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Review from Sue K (Daughter of Resident) published on 11 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
First of all, I would like to thank all staff at Barchester Park View Care Home for the excellent care that they gave to my Mum.
Living in Australia I needed to find a home for my Mum, that I knew she would be safe and well cared for.
As soon as I walked into this home I knew that I had found it!
Everyone who worked there and other residents all looked happy.
Sadly my Mum passed away on the 2nd May, because of Covid I could not get back to the UK.
However, I knew when I went back to Australia in 2019, my Mum would be well looked after.
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Review from Grace K (Daughter of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly the time came whereby I needed to find a nursing home for my mum due to her ongoing long term health condition which had deteriorated. I had visited many care homes trying to find the right place for my mum.
As soon as I walked into Parkview it just felt right !!
Beautifully clean, very well
presented, very helpful and accommodating staff who were also well presented in their smart clean uniforms, and above all, no unpleasant smell anywhere in the home. I was warmly greeted by the manager who was so very understanding, reassured me totally that this was the place for my mum where she would be in safe and caring hands with her staff. Although the time my mum spent there was very short only a couple of weeks before she passed away, the care, empathy and compassion were clear to see and I am very grateful to the manager and her staff for the care my beautiful mum was given whilst in their hands. Thank you from the bottom of my heart.
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Review from Tracey B (Sister of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother was becoming much better in his abilities. This year has put him back a little due to covid. However, myself and the family feel that the staff in all departments could not be any more helpful in trying to help my brother in every way possible. We are very grateful for all they do all of
the time.
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Review from Y C (Wife of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to express my gratitude to all the staff and thank you all for taking care and supporting my husband. You have done a great job. The is very good and friendly, I can feel that most of the staff take care of my husband like family. Thanks again and Merry Christmas to you all!
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Review from Karen C (Daughter of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, support and patience of staff working with my mum has been like none other. Mum is safe, cared for physically, emotionally and mentally - the closest to happy she will ever be. We are extremely grateful and happy with all the care that mum has received and continues to receive - from the manager
to receptionist, care, nursing and domestic staff - everyone in contact with mum. Thank you
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Review from J C (Daughter of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View came as a recommendation and I now understand why. Placing a family member into care is a difficult decision (particularly during a time of Covid) and the staff at Park View recognises this and is fully supportive. All staff are professional with the bonus of being extremely thoughtful and
kind. They are considerate to both residents and family alike and provide excellent care.
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Review from F A (Friend of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did visit the care home. The services here are very good, the carers are superb, friendly and connective with the residents. My family friend is a resident here at this care home. The team at memory lane look after my family friend as well both teams are amazing and the resident has constantly very
positive feedback. Overall food, service and care are excellent. Thank you to the team, the deputy manager and manager.
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Review from Lesley S (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Park View for at least 12 years. The care and consideration by the staff is second to none.
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Review from T F (Daughter of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother only spent 4 months at Barchester Park View, in that time, she was very happy. There were lots of activities to keep residents motivated (although mum had severe dementia and only took part in a few). Us as a family were very happy with the care mum received and her final days were handled
with care and dignity. Thank you to all the staff and management team.
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Review from L M (Daughter of Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the service and professionalism of staff and office at Park View. Couldn't ask for better treatment. Very COVID-19 safe and taken seriously. It makes our family very happy that she is being cared and looked after.
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Review from H K (Daughter of Resident) published on 21 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a difficult decision to place my mum in a nursing home when her COPD deteriorated, and she needed full-time professional nursing care. Everyone at Park View was amazing. My mum felt love and security in her last months. I cannot praise Park View enough.
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Review from Caroline W (Daughter of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum lived at this care home for over two years. The care and treatment she received were excellent. She was very happy in her last few years and this was down to the care and support she received from the staff and nurses. I would definitely recommend this nursing home to anyone's loved ones.
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Review from Linda A (Wife of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So far my experience of Park View Care Home is extremely good, good care and kindness. Good food, also the staff go the extra mile to keep my husband clean and tidy. Clothes cleaned very well too. No concerns as to the care he is receiving. His room is always clean and staff take the time to ask relatives
how they are which is nice too.
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Review from L B (Niece of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The workers are very friendly and work hard with the residents. They know my Aunty's likes and dislikes and it is not just for show. We live far from Luton and Wembley so we come to see her around three times a year. Also unannounced and we always find her clean and as happy as can be. Thank you for
caring for my Aunty.
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Review from J M (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is very helpless and vulnerable and needs and extraordinarily high standard of care to safeguard her physical and emotional wellbeing. At Park View, she is getting what she needs. I am very very impressed because this was neither a straightforward nor an easy case, but they have risen to the
challenge wonderfully.
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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Barchester Park View Care Home is calculated as follows: ( (272 Excellents x 5) + (24 Goods x 4) ) ÷ 296 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.

Tracy

Tracy Fursland

Job Title: HR Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.

Penny

Penny Wiseman

Job Title: Finance Administrator Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.

Jason

Jason Roome

Job Title: Head of Maintenance Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.

Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Park View Care Home to verify any information. View our terms and conditions. Barchester Park View Care Home has an Enhanced Service - more info.