Barchester Park View Care Home

Park View Care home smells clean on arrival and throughout the home. Staff are all friendly and happy to everyone, and interest and talk to residents constantly. Lovely place.

A very friendly care home. I felt very cosy and warm. All staff seemed very happy and enthusiastic. The building was very clean and tidy, lots of patient engagement. Everyone seemed to know everyone. My father-in-law looked very well looked after.

My father benefitted from a consistently high standard of care during his time at Park view, a total period of 3 years and 8 months. I was struck by the care and attention all of the staff provided to my father, despite the fact that due to his deteriorating health his behaviour could be challenging at times. Through all of this, his carers maintained a friendly and professional demeanour. He liked living at Park View and it gave him a good and supportive home in which his life came to an end.

Me and my family spent many many hours over a 24 day period visiting my aunt whilst she was being cared for here. The level of both personal and medical care she received was the best we could have ever have hoped for at this extremely difficult time. This period of time was intense for all of us and even though the team are busy they gave us an enormous amount of support too. Hats off to the manager and his team of nurses, carers, assistants, cleaners, cooks, admin staff, maintenance men, laundry ladies, they are a credit to you. Thank you once again.

All the staff throughout the home go to create a happy and caring environment. They are all trying to stimulate the residents to gain their full potential.

My mother came to this home over 6 months ago, what can I say? I am so happy that now she has settled. The staff from the office to nursing to care assistant is amazing and everybody is so caring. Mum seems to enjoy her food which I must say always looks good. They also try so hard to keep them all entertained. I cannot thank you enough for looking after my mum. My dad also feels the same.

Caring and friendly staff. Comfortable rooms and overall of a high standard.

Overall the general care is good depending on the staff that is providing the care. This can be from very good to poor.

We received the care home before my dad came in. We were greeted with and warm and friendly welcome from the reception staff. Dad came into the care home in March 2018 and we have never had any cause to make a complaint. The staff that work on his unit are a credit to the care home and are always happy and cheerful. They do a fantastic job.

My husband has Alzheimer's and has come to live at Barchester Park View Care Home 10 days ago. The home is very welcoming from the manager to all the staff who seem to have a great deal of empathy in dealing with him. All his needs are catered for and this gives me some peace of mind. He seems to have settled very well and that is down to the care. Many thanks, Barchester Park View Care Home.

Excellent all round. Staff very good, home good and care good.

Staff and support are excellent.

Care is very good. Mum needs help with everything including feeding and drinking. It is always done in a friendly, unrushed manner. Food is always presented well! The nursing staff are on hand for any medical problems and if needed will refer to the GP, who visits regularly.

My dad is in the Memory Lane unit and I find the staff in Memory Lane very caring and try to keep everyone happy and comfortable.

PS re the regular staff - please keep it to regular staff! I notice sometimes when different ones are on it's not as good.

My brother has been here for a few months and has settled nicely. All the staff are lovely and always smiling. They are very helpful and ready to answer any questions.

Each week I visit, there is something going on. Be it bingo, singing, table tennis (seated) or creative therapy. A hairdresser is there (Wednesday) and staff are around if help is needed.

A weekly visit to my friend is always a pleasure. Not only to see the staff and other residents but to see them taking part in activities no matter how small their input is.

But very happy overall that mum is here.

From the moment my mum came into Park View Care Home when my brothers and I were utterly devastated that she now needed care mum has been looked after by all staff with so much love and understanding she has been made to feel like part of their family. Management and care staff could not have given us more. We are delighted mum has settled so well and has gone from a respite to a permanent resident, we have peace of mind with mum staying at Park View Care Home.

On our first visit to my mum, we found the home very clean and tidy. The staff are very friendly and seem to want to do a lot for the patients.