Barchester Park View Care Home

Park View, Dagenham RM10 9HW
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9.9 97 Reviews
  • Barchester Park View Care Home, Dagenham
Barchester Park View Care Home is situated in Dagenham, East London.

The home provides care for adults across its five communities. Residents are supported at Park View when they need a level of care that cannot be provided in the community.

Oaks communities support younger people with dementia, aged 18 upwards. The Oaks is a lively and vibrant environment, promoting independence and person-centred care. Residents are very much part of the local community, with the chance to participate in regular trips out.

Memory Lane is home to older people living with dementia. Residents are encouraged to live life to the full and access a variety of activities throughout the day.

The Elderly Frail community cares for people who are physically frail and have nursing needs and are supported by a team of experienced qualified nurses.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 108 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1499

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Park View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Renata Kindereviciene (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Social Service and Private clients
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (108)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • They are pleased to welcome visitors at any time.

Parking

  • On site parking facilities for guests and visitors.

Barchester Park View Care Home Reviews (97)

9.9

Barchester Park View Care Home has a Review Score of 9.9 (9.919) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Park View Care Home has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Park View Care Home
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Total of 97, showing 81-97
Review from Kevin W (Son of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On our first visit to my mum, we found the home very clean and tidy. The staff are very friendly and seem to want to do a lot for the patients.
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Review from C L (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been well cared for and is very happy.
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Review from Anthony O (Son of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home has gone down in standards since my dad first arrived. Food he has on a daily basis varies in its quality and sometimes is served cold and lacks variety. The staff that work on my dad's ward work hard and are good but it seems that there is not enough of them to attend all the patients.
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Review from J G (Wife of Resident) published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my husband came here, I was not sure this was the place for him, it took him a while to get used to it and it seemed carers were having a hard time too. I requested him to be moved to another floor which is quieter and since he doesn't like noise, the floor he is on now seems ok and feels like
home. Very clean, good staff, good management, good food and lovely views.
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Review from Victor F (Son of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very friendly, open and caring. My mother is well-fed, has lots of activities offered to her with at least one member of staff on hand at all times. They always call me up to inform me of any event on her health/wellbeing. The place is clean and secure with wholesome food. The home has different
floors within a massive house to accommodate people with different ailments eg dementia floor but also has a large communal floor for socialising under supervision. Feel of the place is very professional and smart and clean and organised. Masses of staff from cooks to the manager 24/7 and carers and cleaners. Highly recommended.
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Review from Hazel D (Mother of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been a resident here for eight years, she has been looked after so well. During her stay, I have never had to complain about anything. The home has always been clean and nice smelling. Whenever I visit the carers are always civil and very obliging. I have not got a bad word to say about
Barchester Park View Care Home, I would recommend it to anyone.
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Review from L A (Wife of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident at Park View Care Home for the past 20months.
I am very happy and satisfied with the care he is receiving. The carers are patient, caring and interact with my husband.
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Review from Albert M (Father of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been cared for 100%. Very happy atmosphere and I couldn't thank them enough.
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Review from Mary W (Friend of Resident) published on 29 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is in the best health he has had for years and is being cared for so well for by the staff. The staff are always pleasant and welcoming and I know my friend is in good hands. I am so grateful to all the staff I meet for all they do and I so respect how they work...with patience and tolerance
and they treat the residents with respect too.
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Review from Shiela M (Resident) assisted by family/friend published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very positive experience. The staff are lovely and my Mum is being given the best possible care leaving her family with peace of mind.
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Review from Rushell C (Friend of Resident) published on 1 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the level of care that is been provided for my friend. On my weekly visits, I see staff being attentive to patients. They are always smiling, two in particular. I believe these two communicate extremely well with the patients. They keep the mood light, playing music, games and laughing
which keep clients upbeat and energetic. It can be difficult to handle the mood-swings of dementia clients but all the carers on "memory lane" do an excellent job with defusing situations and getting under control immediately. Well done, keep it up.
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Review from Susan B (Daughter of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been cared for very well. The staff cared for all Mum's needs very well.
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Review from George A (Brother-in-law of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, nice and friendly. Very clean and tidy.
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Review from Alice H (Wife of Resident) published on 21 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Park View four years in April. I am very happy with the care. The staff all make me feel welcome when I come and any family as well.
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Review from Eric H (Brother of Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was placed in the care of Park View with progressive dementia on 6th November until he passed away on 21st Jan 2016. During which time he received the most professional care that anyone could ever wish for. He was not the best of patients to the staff and management but this did not phase
those that cared for him. My family and I have nothing but praise for all of them and wish to thank then sincerely.
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Review from Pam L (Daughter of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum sadly passed away in late November having been a resident for over 2 years due to a fall which left her virtually paralysed. Wanted to say a huge thank you to all staff for looking after her so well during her time at Park View. Carers are dedicated, hard working and are all stars. The nursing staff
deserve a special mention they were great. She was treated with dignity and respect and felt cared for and staff would make time to pop into her for a chat when they could. Park View is a happy welcoming place and I would recommend it.
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Review from Mick M (Son of Resident) published on 20 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum sadly died aged 100 years in December 2015. She had lived for over 8 years in Parkview and it was her home during a period in her life when she was suffering from advanced dementia and was bed bound.The care and support given to our mum by Parkview was excellent. When she became frail mentally
and physically she was looked after in hospitals and in several care and nursing homes as her health deteriorated Park view was the best. This is not to say we did not have issues from time to time however as a family we were never in any doubt that she was in the best place for her needs to be met.


We are a large family and were made to feel welcome and end to be involved in mum's care. This was exemplified during the last few weeks and days of her life when the manager and all her staff was absolutely marvelous. We cannot praise the end of care support highly enough.

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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for Barchester Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.919 for Barchester Park View Care Home is calculated as follows: ( (272 Excellents x 5) + (24 Goods x 4) ) ÷ 296 Ratings = 4.919
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Park View Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 registered maximum number of service users is 21.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (5)

Renata

Renata Kindereviene

Job Title: General Manager Joined: 2006

My name is Renata and I am the General Manager here at Park View. I trained as a Registered Nurse in Lithuania and, in 2006, I moved to the United Kingdom. I started working at Park View in May 2012 and received my 10 year Long Service Award with Barchester in 2016.


It is my responsibility to ensure that all residents are provided with the very best care and that our team work their hardest so that those we support can maintain their dignity and live a healthy and happy life.


My vision for Park View is for us to be the best care home in London.

Tracy

Tracy Fursland

Job Title: HR Joined: 2016

I started at Park View in January 2016 as a Care Assistant, and then I was given the chance to work with the admin team in November 2017, and I’ve enjoyed every minute of it since then. In November got promoted to HR administrator and work alongside an amazing team.

Penny

Penny Wiseman

Job Title: Finance Administrator Joined: 2012

My name is Penny and I started at Park View as a Care Assistant in 2012, then went on to work on the activities team in 2016 until I found my place in administration when I was given the opportunity to help the admin office in 2017. I was promoted to Finance Administrator in November 2017 and have loved every minute of the role.

Jason

Jason Roome

Job Title: Head of Maintenance Joined: 2007

Hi, my name is Jason and I am the Maintenance Manager here at Park View. I am responsible for ensuring that the home is kept in the best possible condition. I have worked at Park View since 2007 and I am always on hand should residents need any odd jobs completed. I enjoy my role at the home and I am committed to ensuring that residents live in a happy and well-maintained home.

Elizabeth

Elizabeth Stach

Job Title: Head of Housekeeping Joined: 2009

Elizabeth is the Head Housekeeper at Park View and joined the team in 2009. Elizabeth has made Park View really feel like home and has an awareness of the unique differences in the environment for the residents who live in the home. She manages the laundry and Domestic team within the home. We are very proud that Elizabeth won the regional finals of the Great British Care Awards in 2012 and is a finalist in the national Great British Care Awards for 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Park View Care Home to verify any information. View our terms and conditions. Barchester Park View Care Home has an Enhanced Service - more info.