Raj Nursing Home

31/35 Osterley Park Road, Southall UB2 4BN

Raj Nursing Home offers 24-hour nursing care for elderly people with dementia and disabled people with an asian background.

Situated in Southall, the home's comfortable environment and care takes into account the culture or religious belief of the person.

All staff can speak an Asian language.

Meals are prepared in-house to cater for different ethnic group and special dietary requirements are catered for as necessary. All Asian food is catered for everyday.

Asian music and Asian television programmes are always played. All Asian festivals are celebrated.

There is a choice of single or double rooms, all of which are decorated to the same high standards as the rest of the home. Each bed is equipped with a nurse call bell, television point and some rooms have en-suite facilities. The home also has its own prayer room at the rear of the garden.

Group: Aster Healthcare

Person in charge: Raj Gokhool (Manager)

Local Authority / Social Services: London Borough of Ealing Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Gujarati, Hindi, Panjabi, Punjabi, Urdu

Single Rooms: 24

Shared Rooms: 2

Rooms with ensuite WC: 6

Weekly Charges Guide: Nursing Care Single from £650 (These prices are only a guideline, please contact Raj Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Raj Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Raj Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Raj Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Raj Nursing Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.607 Points relating to the number of positive Reviews for Raj Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.6 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Raj Nursing Home has a Review Score of 8.6 (8.607) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Raj Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Raj Nursing Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

My mother suffers from Lewy Body Dementia and moved into Raj House in April 2017.
As her dementia has worsened, my mother has been speaking more in her mother tongue (Punjabi) so I was very keen for her to live in a Punjabi care home.
The staff at Raj House have been very caring and patient in coping with my mother's condition.
The quality of care is excellent as is the wonderful home-cooked Indian food.
My mother definitely feels at home at Raj House and is happier than she has been in a long time.

How likely would you be to recommend Raj Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Welcoming, homely, friendly staff, very clean, nice food, good manager who met us with a smile, easy to approach. Staff looked very caring and paid attention to the clients.
I would recommend this home to my relatives and friends.

How likely would you be to recommend Raj Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Raj Nursing Home

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