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Southborough

12/14 Langley Avenue, Surbiton, London KT6 6QL
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My Mother was treated with humanity, dignity, respect and kindness.Alan E(Son of Resident/Service User)
Southborough, Surbiton
Very professional and friendly staff, home and facilitiesR M(Son of Resident/Service User)
Southborough, Surbiton
a lovely garden and a great menuAnna A(Daughter of Resident/Service User)
Southborough, Surbiton

Located in a quiet conservation area in Surbiton, Southborough provides round the clock residential, nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

The care home sits in a beautiful, detached Victorian property with lots of character. Residents can enjoy quality facilities including cosy communal areas and hair salon. Each bedroom is tastefully decorated, and outside relax in the beautiful, landscaped garden....  

Care Provided by Southborough

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,600From £1,800
Nursing CareFrom £1,850From £2,081
Nursing Dementia CareFrom £1,850From £2,081

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Southborough to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Kamal Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (1)

Southborough Reviews (82)

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9.7

Southborough has a Review Score of 9.7 (9.726) out of 10, based on 29 reviews in the last 2 years. Over all time Southborough has 82 reviews.

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Review from Brenda M (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card
Overall Experience

My mother has been here almost six months, having moved from a nearby nursing home which closed. Once settled she has been content here, treated will and with regard to her own needs. She is mentally very alert, enjoys quizzes and conversation within limits of her deafness. She enjoys her food and for the most part is good. The staff are unfailing friendly though sometimes short staffed. Communication with families is excellent.

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Review from Susan S (Daughter-in-law of Resident) published on 19 November 2015 Submitted via Website
Overall Experience

A cerebral stroke forced by mother in law to move from the comfort of her own home into residential care. After visiting a number of care homes in despair, I found Southborough to be the most homely. It is very clean, light and airy. The location, property and grounds are delightful. The manager is so lovely and really cares for the residents, and manages her staff efficiently. The staff are always so welcoming, and greet you with a big smile what ever time you visit. My mother in law, is always clean and dressed well, and above all, she is very happy. They even have an aromatherapist who uses lovely smelling potions to gently massage and relax the residents, and the activities coordinator is fantastic! making sure everyone joins in regardless of capability. If you are worried about placing your loved one in a nursing home like we were, I can recommend Southborough Nursing Home unreservedly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (46) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Southborough.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

Meet the Team (1)

Kamal Gill
Kamal GillJob Title:Home ManagerJoined: 2022

My background in nursing and hands-on experience in managing nursing and dementia care homes have shaped my approach to providing compassionate, person-centred care.

I am committed to enhancing the lives of our residents, ensuring they feel valued, safe, and supported in every aspect of their care.

What I love most about my role is the opportunity to make a positive difference daily, working closely with residents, families, and our dedicated team to create a warm, welcoming environment. I believe in fostering a culture of kindness and respect, where every individual’s needs and preferences are at the heart of our care.

My door is always open, and I am here to support the smooth running of each department, ensuring that every resident receives the highest quality of care and attention they deserve. I look forward to contributing to the exceptional standards at Southborough Nursing Home.

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