Rowanweald Residential and Nursing Home

We are very satisfied with the care my wife is receiving. My wife has problems with food but this is not the fault of the home.

My mother was admitted to Rowanweald just before Christmas 2023. Before arrival the team was very helpful in completing the assessment required and showing my brother and I around. On the day of admission, Mother was received efficiently and with great care by everyone in the home. She has been well looked after some her arrival and the nurses and cares have been respectful in minimising her distresses. Thank you to all of them.

We visited my sister on Wednesday and were made to feel very welcome. The help and support during our time at Rowanweald was, once again, excellent, and the care that she is receiving from the team is of the highest quality - my husband and I left totally confident that she is in very safe hands.

I am so happy we found a very good nursing home like Rowanweald for Mum and Dad to belong to, with the added bonus that it is also close enough to make our frequent visits easy.

Visited Mum at the care home for Christmas with my disabled sister, and we had a lovely Christmas dinner and a very enjoyable time. The staff here are fantastic and treat Mum well and with respect. They are friendly and empathetic, and the care home manager is absolutely fantastic and has been a great help. The receptionists are always welcoming and friendly, and I am happy Mum has enjoyed staying at Rowanweald.

My husband, who had dementia and a range of health issues, was a resident for three months before he died, and I shall always be grateful for the excellent care he received. I have been volunteering one day a week since December 2022, helping with a wide range of activities, serving lunch and looking after the garden. The staff are very caring; they interact very well with the residents and with each other. The residents enjoy the activities with every effort made to help and encourage them to participate. The meals are good and served in a friendly manner, and staff take account of residents' preferences wherever possible. Visitors and volunteers are made welcome, and you sense a happy and caring atmosphere when you walk in the door. I certainly look forward to my weekly visit.

My mother has been a resident in the home now for several months following my father's death. We booked Mum in for a 2 week trial but after 5 days she decided to stay permanently. Mum loves being part of the Rowanweald family. She is treated with kindness and respect by every member of staff. Before she entered the home she had lost weight and was relying on food supplements but now she enjoys every freshly cooked meal, sitting with her new friends. Mum frequently comments it's like living in a 5* hotel but with the benefits of being cared for by wonderful staff. Mum is definitely much happier and healthier than she has been for a long while.

Since I put my mum in your care home, I have never seen her so happy. She has made so many long-lasting friends here, including the staff. Her needs are looked after with amazing care and attention. I can't thank the home enough for their hard work and dedication.

My mum has been in Rowanweald for a few months now. The care from the staff is excellent. They go out of their way to make Mum feel at home and she has now settled in and seems very happy. She tells me the food is really excellent (particularly the soup!) and looks forward to her meals. The home is kept spotlessly clean and there are activities each weekday. I think, most importantly, everyone is very friendly and whenever you walk in there is a big welcome.

I have stayed in touch, can pop by for a chat and still be just as important to them where my father spent the last 4 years of his life.

In the three months my friend has resided at Rowanweald, she has been well cared for. All staff are friendly and welcoming and have clearly made a real effort to get to know and understand her and she seems happy in their care. It is reassuring to know that my friend is safe and that staff are very aware of and supportive of her needs.

Always a very warm welcome when visiting my friend, who has now been a resident here for three months. She is well looked after and says she is happy here as well as feeling safe and secure. Her medical needs are well cared for by a very friendly and caring staff. The manager is always approachable and readily gives up her time if you have any general questions or queries.

I have peace of mind that my mother is being looked after well. Staff are professional and friendly. I am kept up to date on how my mother is and I’m informed if there are any problems. The home is clean the rooms are lovely.

I am very happy to know that Mum will be soon joining Papa.

Mum is looked after by the team and communication with us is good.

Very high standard of care. Compassionate staff. Very friendly and approachable.

My dad's case has been very complex and their attention to him has been nothing short of brilliant and for that, I will forever be eternally grateful.

Due to his complex health needs, my husband has been living at Rowanweald Residential and Nursing Home since November 2022. It is a lovely home, and we know that he is being well looked after. He has a lovely room and wet room. The nursing, support staff and management are extremely kind, patient and caring and treat him with dignity and respect. We could not have asked for a more supportive team to help us. We visit regularly, and they are always welcoming, providing us with an update on his progress. The manager, deputy manager, nursing and care team can never do enough. As a family, we are very grateful. Thank you all.

Although the "top tips" say don't mention individuals I feel it's important to identify those who exceed expectations - the deputy manager demonstrated kindness, caring and respect to both my situation and me personally. If I could give her 6 stars I would!

The management of this care home have created a caring and clinically focused environment that delivers excellent care for the residents. From reception to the carers, we can honestly say that the staff at Rowanweald Residential and Nursing Home truly care for my mum. We feel very welcome whenever we visit and know that if we ever needed anything that the staff and management would listen and do their best to meet what was needed. Thank you Rowanweald for the genuine love and care you provide for mum. We know she is in safe hands.