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Barchester Wilsmere House Care Home

Wilsmere Drive, Harrow Weald, Harrow, London HA3 6UB
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Barchester Wilsmere House Care Home, Harrow
Barchester Wilsmere House Care Home, Harrow
Barchester Wilsmere House Care Home, Harrow

Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .

The...  

Care Provided by Barchester Wilsmere House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,800N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Wilsmere House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Georgeta Cocue (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (86)

Barchester Wilsmere House Care Home Reviews (116)

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9.8

Barchester Wilsmere House Care Home has a Review Score of 9.8 (9.765) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Wilsmere House Care Home has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from James N (Father of Resident) published on 21 June 2017 Submitted via Postal Card
Overall Experience

Overall, satisfactory/good.

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Review from Raj M (Son of Resident) published on 20 June 2017 Submitted via Postal Card
Overall Experience

On the whole, we as a family are very pleased with the care that our father receives. The staff work very hard to ensure his wellbeing and we feel confident that our father is well looked after. The staff have also proved to act quickly if there are any concerns e.g when dad was recently admitted to hospital for suspected sepsis.

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Review from Rita W (Wife of Resident) published on 20 June 2017 Submitted via Postal Card
Overall Experience

My husband has been here just over a year. We as a family are very happy with the care and support we all receive.

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Review from M L (Friend of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience

I find the home excellent in every way. My friend is very happy and content here.

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Review from Ifrah E (Sister of Resident) published on 19 June 2017 Submitted via Postal Card
Overall Experience

We are happy with the service and everyone who works there.

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Review from Shabram G (Mother of Resident) published on 16 June 2017 Submitted via Postal Card
Overall Experience
My daughter is happy in Wilsmere House and that is enough for me.

I, as a parent, need to know that my daughter is safe, happy and comfortable when I am not around and I have found this to be the case over the years.

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Review from Jamie I (Son of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience

My mum has been in the home since 2013. I find the staff friendly, nice facilities and professional care. I would recommend the care home.

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Review from W L (Sister of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience
My brother has been in the care of Wilsmere for about 2 months. We are very happy with everything they have been doing for him.

They have achieved things which we didn't think were possible.

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Review from C G (Sister of Resident) published on 12 June 2017 Submitted via Postal Card
Overall Experience

My brother has been a service user at the Willsmere Care Home for nearly 3 years. I have no major concerns in regard to how the care home is run. However, I was concerned at the lack of communication from staff when the fire alarm went off a few weeks ago. There were no clear procedures in place in regards to where visitors should go or evacuation of service users. I believe there should be routine procedures placed in each room.

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Review from Mohamed S (Resident / Service User) published on 19 May 2017 Submitted via Postal Card
Overall Experience
Excellent care and wonderful nurses.

The facilities are nice and the rooms comfortable.

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Review from L Z (Granddaughter of Resident) published on 11 May 2017 Submitted via Postal Card
Overall Experience
My Grandmother was a resident at Wilsmere for over three years. Generally, her care was good. She had some excellent care given by some although not all, as with many care homes, staff come and go and some people are not interested in the people. It is very important, especially with dementia that good relationships are formed.

The management staff varied. Some more committed than others. Overall a good experience, with good nursing care.

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Review from M T (Friend of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

My good friend was a resident at Wilsmere House Care Home since December 2015. Sadly, he passed away this month. He received the best care possible. The staff were very professional, kind and patient. Nothing was too much for them. They were always respectful and very attached to the needs of the residents, sometimes during very challenging episodes. I cannot but praise the care my friend received while a resident at Wilsmere House.

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Review from Sinnadurai T (Son of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience
My mother was cared for well and looked after well.
The arrangement for the G.P. was good and the G.P. looked after her well as well.
Especially I appreciate the nurse in charge and all the other nurses who cared and gave her medication in time.
All the supporting staff and others are very kind and treated and cared for my mother well.
Managers and assistant managers and all the management team are good and provided a great service to my mother.

Overall the service is great. The building is very neat and clean.

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Review from Michael A (Nephew of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience
My uncle was at the behest of various care homes until Wilsmere agreed they were happy to accommodate him. The was the best decision as we found the level of care and attention was excellent.

The staff were a delight and I have no complaints.

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Review from Carole B (Friend of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

As an advocate, it is very important for me to have an open and supportive relationship with the home. I find the care manager and staff very open to feedback and put into action my recommendations to improve the quality of care. I find the care to be kind and very sensitive to the needs of the residents. Of course, they can always improve in dementia knowledge in the interest of residents but overall, I would recommend this home!!

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Review from Gillian L (Wife of Resident) published on 9 December 2016 Submitted via Postal Card
Overall Experience
My husband has LBD and Parkinsons and went into Wilsmere House at the end of July and sadly passed away on the 15th of October.
He had the best care possible and the staff were always kind and helpful, not only to him but to us, his family. In fact, they all became like our own family.

The only negative thing is that the staff were extremely overworked and there were not enough to them to do this wonderful and needed job. I would certainly recommend this care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (2)

News
  • 04 Mar 2025

    Today I visited the local Towns womens Guild who were holding their Annual General Meeting . Our Head chef had baked delicious cupcakes for the ladies, so as I popped...

  • 28 Feb 2025

    Our Resident is enjoying some quality time with his mother who has come from Turkey to spend some time with him . His mother was overwhelmed seeing her son after...

  • 09 Feb 2025

    ?? Rewarding Excellence ?? We surprised our Care Assistant Nina with some chocolates today to thank her for the fantastic wellbeing records she produces, alongside the dedication she shows everyday...

Upcoming Events

Awards / Recognitions (60)

Accreditations

There are no accreditations posted yet for Barchester Wilsmere House Care Home.

Meet the Team (11)

Liliana Cocue
Liliana CocueJob Title:General ManagerJoined: 2004

Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial positions for the last 10 years. As a General Manager at Wilsmere House, I am responsible for managing the quality of the care, staff and environment. I am passionate about providing the best possible nursing care for our residents. Wilsmere House is such a wonderful place to manage, so full of character and charm. I welcome you to come and visit us to see how our dedicated team of staff make a difference to the lives of our residents.

Mark Bird
Mark BirdJob Title:Regional DirectorJoined: 2025

Mark recently joined the South East Region as Regional Director.

Melisa Findlay
Melisa FindlayJob Title:Home AdministratorJoined: 2021

I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General Manager, supporting with our admissions to the home, recruitment and Payroll. I am also the home's Wellbeing Champion. I really enjoy my role as no 2 days are the same.

Alisha Thokar
Alisha ThokarJob Title:Admin AssistantJoined: 2022

I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also worked at the weekends as the Admin Assistant since 2023 and recently became a full time member of the Admin team. You will find me at reception greeting visitors to the home. I also support the Home Administrator with invoicing and recruitment.

Aylin Yemendzhieva – Singh
Aylin Yemendzhieva – SinghJob Title:Clinical LeadJoined: 2014
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester Health Care in 2014. Over the years, I have held various roles, including in management, which have enriched my leadership skills and deepen my understanding of person centred care.

As a Clinical Lead at Wilsmere House I am committed to ensuring excellence in clinical practice and supporting our team in creating a safe, compassionate and nurturing environment for our residents.

Carina Pereira
Carina PereiraJob Title:Head of UnitJoined: 2013

Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion. Delivering the highest standards of care is Carina's priority and last year, Carina was a finalist at the National Care Awards for Nurse of the Year.

Uzma Gill
Uzma GillJob Title:Head of UnitJoined: 2009

I have been at Wilsmere House since 2009 and am the Head of Unit on our High Dependency community. We care for young people with complex needs.

Sam Songire
Sam SongireJob Title:Activity Co-ordinatorJoined: 2026

I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and person-centred programme delivery.

Throughout my career, I have gained extensive experience in cultural leadership, community engagement, event management, safeguarding, programme delivery, workshop facilitation, and creative direction. My passion lies in bringing people together through dance, music, and the performing arts while creating opportunities that encourage confidence, well-being, creativity, and cultural connection.

Jibin Joseph Kalloor
Jibin Joseph KalloorJob Title:Head ChefJoined: 2023

Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the opportunity to work with great Chefs around the world and acquired many skills and knowledge. Some of the establishments I worked at are 5-star Hotels, Fine Dining Restaurants and Luxury Senior Living Homes. I’m a very inspirational, detail-oriented, Disciplined and Creative Chef. I always try to create a positive environment in and around my Kitchen. I pride myself on preparing high-quality food and what makes me very happy is to see our residents enjoy the dishes that my team and I create.

Our hospitality team are committed to providing seasonal home-cooked menus offering choice, nutrition and quality- including exciting menus to specific individual dietary needs and all appetites. We celebrate every one of our resident’s Birthday and my Kitchen team prepare homemade decorated cakes for their Birthday. The beautiful warm smile that our residents give when we present the Birthday cake is our greatest inspiration.

The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Wilsmere House their home.

Matthew Joseph
Matthew JosephJob Title:Head Of MaintenanceJoined: 2023

Matthew joined Wilsmere House in 2023 as our Head of Maintenance. Matthew comes with years of experience working in care homes and has been working very hard with upgrading our facilities.

Raluca Rosculet
Raluca RosculetJob Title:PhysiotherapistJoined: 2015
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and MSc in Physiotherapy, and a background in both hospital and care settings, I’ve found my true calling here—where care is personal, continuous, and deeply meaningful.
I’ve worked with a wide range of neurological conditions, including stroke, Parkinson’s, multiple sclerosis, brain injury, etc. Personally, brain fascinates me—it challenges and inspires me every day! My passion for helping people regain independence is grounded not just in clinical expertise, but in compassion, teamwork, and connection.
I’m grateful to Barchester for supporting my growth, including through their Team Leadership Programme, which strengthened my ability to lead with empathy and purpose. Their values truly align with my own—placing people first, working together, and striving for excellence.

I live by the principle: ‘Love and do what you want.’ As a paradox, true love for what you do means acting with integrity, always doing what’s best without any expectations—not just for yourself, but for the people around you. In a team-driven environment like ours, that’s what makes the difference!

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