Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .
The...
Wilsmere House Care Home has 86 beds which has four individual communities within the home that provides person-centred nursing, dementia care to older people and provide specialised care for adults with life-long physical conditions. Wilsmere House Care Home is conveniently located close to train and underground stations, the nursing care home is within easy reach of public transport and facilities. Wilsmere House Care Home do provide Respite Care .
The home offers a number of facilities, including a large gym, in-house physiotherapy, a hairdressing salon and a low-level kitchen ,Conservatory with patio area and a caffe providing refreshments throughout the day . Wilsmere House Care Home also has beautiful gardens with patios and tastefully decorated en-suite bedrooms. The home has free wifi throughout the home .
Residents are offered flexibility around mealtimes and special dietary requirements are catered for. The home offers an extensive activities programme where residents can pursue hobbies and interests. The home has two minibuses and residents go out every week either to the local shopping centre , garden centres , Parks and attending weekly community meetings .
The staff team provides a high quality of care thanks to continuous training to ensure they are up-to-date on best practice.
Contact Barchester Wilsmere House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Wilsmere House Care Home for full pricing details and T&Cs.
Barchester Wilsmere House Care Home has a Review Score of 9.8 (9.781) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Wilsmere House Care Home has 125 reviews.
Sadly, our family friend passed away just over a week after moving to Wilsmere. However, during his brief stay there, the staff could not have been more caring and attentive towards him, making sure he was comfortable and content. Their support to us as visitors was also outstanding - compassionate...
Sadly, our family friend passed away just over a week after moving to Wilsmere. However, during his brief stay there, the staff could not have been more caring and attentive towards him, making sure he was comfortable and content. Their support to us as visitors was also outstanding - compassionate and supportive. We would not hesitate to recommend Wilsmere.
My uncle has been a resident here for the past four years, nursing staff and carers have been excellent I could not have asked for more. Thank you to you all for your kindness over the past four years.
My uncle has been a resident here for the past four years, nursing staff and carers have been excellent I could not have asked for more. Thank you to you all for your kindness over the past four years.
If you're looking for a care home, either for respite care or a permanent resident, you won't find better care. All the staff go to great lengths to ensure both resident and family are happy at all times.
If you're looking for a care home, either for respite care or a permanent resident, you won't find better care. All the staff go to great lengths to ensure both resident and family are happy at all times.
Pleasant surroundings, friendly, helpful staff. Facilities to cater for everyone and a great effort made in any case to meet all my sister's needs.
Pleasant surroundings, friendly, helpful staff. Facilities to cater for everyone and a great effort made in any case to meet all my sister's needs.
All the staff are all extremely friendly and very helpful. Nothing is too much trouble.
All the staff are all extremely friendly and very helpful. Nothing is too much trouble.
Daily care is average, but there is a staffing shortage, and very often the standards of living for residents is poor. For example 1) the resident will be sitting in their stool for 2 hours (which can lead to skin problems) and 2) residents are gathered in a corridor together with nothing to do,...
Daily care is average, but there is a staffing shortage, and very often the standards of living for residents is poor. For example 1) the resident will be sitting in their stool for 2 hours (which can lead to skin problems) and 2) residents are gathered in a corridor together with nothing to do, because there needs to be a staff attendant on them in other spaces, like the TV room or in the garden. I would only recommend here if there is a lot of family support.
Thank you to...
Thank you to everyone who looked after her.
Beautiful, clean, attractive home. Excellent nurses and carers.
I feel my mum is safe and well looked after.
Beautiful, clean, attractive home. Excellent nurses and carers.
I feel my mum is safe and well looked after.
In what is a difficult situation, the staff have been extremely kind, thoughtful and caring. Thank you.
In what is a difficult situation, the staff have been extremely kind, thoughtful and caring. Thank you.
Overall, satisfactory/good.
Overall, satisfactory/good.
On the whole, we as a family are very pleased with the care that our father receives. The staff work very hard to ensure his wellbeing and we feel confident that our father is well looked after. The staff have also proved to act quickly if there are any concerns e.g when dad was recently admitted...
On the whole, we as a family are very pleased with the care that our father receives. The staff work very hard to ensure his wellbeing and we feel confident that our father is well looked after. The staff have also proved to act quickly if there are any concerns e.g when dad was recently admitted to hospital for suspected sepsis.
My husband has been here just over a year. We as a family are very happy with the care and support we all receive.
My husband has been here just over a year. We as a family are very happy with the care and support we all receive.
I find the home excellent in every way. My friend is very happy and content here.
I find the home excellent in every way. My friend is very happy and content here.
We are happy with the service and everyone who works there.
We are happy with the service and everyone who works there.
I, as a parent, need to know that my daughter is safe, happy and comfortable when I am not around and I have found this to be the case over the years.
I, as a parent, need to know that my daughter is safe, happy and comfortable when I am not around and I have found this to be the case over the years.
My mum has been in the home since 2013. I find the staff friendly, nice facilities and professional care. I would recommend the care home.
My mum has been in the home since 2013. I find the staff friendly, nice facilities and professional care. I would recommend the care home.
They have achieved things which we didn't think were possible.
They have achieved things which we didn't think were possible.
My brother has been a service user at the Willsmere Care Home for nearly 3 years. I have no major concerns in regard to how the care home is run. However, I was concerned at the lack of communication from staff when the fire alarm went off a few weeks ago. There were no clear procedures in place in...
My brother has been a service user at the Willsmere Care Home for nearly 3 years. I have no major concerns in regard to how the care home is run. However, I was concerned at the lack of communication from staff when the fire alarm went off a few weeks ago. There were no clear procedures in place in regards to where visitors should go or evacuation of service users. I believe there should be routine procedures placed in each room.
The facilities are nice and the rooms comfortable.
The facilities are nice and the rooms comfortable.
My Grandmother was a resident at Wilsmere for over three years. Generally, her care was good. She had some excellent care given by some although not all, as with many care homes, staff come and go and some people are not interested in the people. It is very important, especially with dementia that...
The management staff varied. Some more committed than others. Overall a good experience, with good nursing care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Today I visited the local Towns womens Guild who were holding their Annual General Meeting . Our Head chef had baked delicious cupcakes for the ladies, so as I popped...
Our Resident is enjoying some quality time with his mother who has come from Turkey to spend some time with him . His mother was overwhelmed seeing her son after...
?? Rewarding Excellence ?? We surprised our Care Assistant Nina with some chocolates today to thank her for the fantastic wellbeing records she produces, alongside the dedication she shows everyday...
There are no accreditations posted yet for Barchester Wilsmere House Care Home.
Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial...
Welcome to Wilsmere House my name is Liliana and I am the General Manager. I have been with the company since 2004 and I had different Managerial positions for the last 10 years. As a General Manager at Wilsmere House, I am responsible for managing the quality of the care, staff and environment. I am passionate about providing the best possible nursing care for our residents. Wilsmere House is such a wonderful place to manage, so full of character and charm. I welcome you to come and visit us to see how our dedicated team of staff make a difference to the lives of our residents.
Mark recently joined the South East Region as Regional Director.
I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General...
I started at Wilsmere House in 2021 as the Admin Assistant and became the Home Administrator in January 2025. I work closely with the General Manager, supporting with our admissions to the home, recruitment and Payroll. I am also the home's Wellbeing Champion. I really enjoy my role as no 2 days are the same.
I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also...
I joined Wilsmere House as a Care Assistant in February 2022, caring for residents on our Memory Lane community which was really rewarding. I also worked at the weekends as the Admin Assistant since 2023 and recently became a full time member of the Admin team. You will find me at reception greeting visitors to the home. I also support the Home Administrator with invoicing and recruitment.
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester...
With strong foundations in both hospital and social care settings, I have been dedicated to delivering high quality care since joining Barchester Health Care in 2014. Over the years, I have held various roles, including in management, which have enriched my leadership skills and deepen my understanding of person centred care.As a Clinical Lead at Wilsmere House I am committed to ensuring excellence in clinical practice and supporting our team in creating a safe, compassionate and nurturing environment for our residents.
Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion....
Carina has been working at Wilsmere House Care Home since 2013. She is Head of the unit in our Memory Lane community and also our Dementia Champion. Delivering the highest standards of care is Carina's priority and last year, Carina was a finalist at the National Care Awards for Nurse of the Year.
I have been at Wilsmere House since 2009 and am the Head of Unit on our High Dependency community. We care for young people with complex needs.
I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and...
I recently joined Wilsmere House as Activity Coordinator, supporting residents' wellbeing through meaningful activities, inclusive engagement, and person-centred programme delivery.
Throughout my career, I have gained extensive experience in cultural leadership, community engagement, event management, safeguarding, programme delivery, workshop facilitation, and creative direction. My passion lies in bringing people together through dance, music, and the performing arts while creating opportunities that encourage confidence, well-being, creativity, and cultural connection.
Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the...
Hello, my name is Jibin and I am the Head Chef here at Wilsmere House. It’s been more than 15 years since I embraced the art of flavour. I had the opportunity to work with great Chefs around the world and acquired many skills and knowledge. Some of the establishments I worked at are 5-star Hotels, Fine Dining Restaurants and Luxury Senior Living Homes. I’m a very inspirational, detail-oriented, Disciplined and Creative Chef. I always try to create a positive environment in and around my Kitchen. I pride myself on preparing high-quality food and what makes me very happy is to see our residents enjoy the dishes that my team and I create.
Our hospitality team are committed to providing seasonal home-cooked menus offering choice, nutrition and quality- including exciting menus to specific individual dietary needs and all appetites. We celebrate every one of our resident’s Birthday and my Kitchen team prepare homemade decorated cakes for their Birthday. The beautiful warm smile that our residents give when we present the Birthday cake is our greatest inspiration.
The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Wilsmere House their home.
Matthew joined Wilsmere House in 2023 as our Head of Maintenance. Matthew comes with years of experience working in care homes and has been working very hard with upgrading our facilities.
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and...
My name is Raluca and I’m a Senior Physiotherapist with over 15 years of experience, 10 of which I’ve proudly dedicated to Barchester. With a BSc and MSc in Physiotherapy, and a background in both hospital and care settings, I’ve found my true calling here—where care is personal, continuous, and deeply meaningful.I live by the principle: ‘Love and do what you want.’ As a paradox, true love for what you do means acting with integrity, always doing what’s best without any expectations—not just for yourself, but for the people around you. In a team-driven environment like ours, that’s what makes the difference!
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