Proudly part of the Barchester Healthcare group, boasting 30 years of care experience, Westgate House is a purpose-built care home located in the Forest Gate area of East London. They provide first-class 24-hour nursing care and expert residential and nursing care for people with dementia, as well as care for those with physical disabilities.
A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored...
Proudly part of the Barchester Healthcare group, boasting 30 years of care experience, Westgate House is a purpose-built care home located in the Forest Gate area of East London. They provide first-class 24-hour nursing care and expert residential and nursing care for people with dementia, as well as care for those with physical disabilities.
A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in their cooking, hospitality and in organising activities for residents. Facilities such as hairdressing, chiropody, dentist, opticians and physiotherapy are available.
Staff are committed to delivering person centred care for every resident to enable everyone to enjoy a fulfilling and stimulating environment in which they can thrive. Residents are encouraged to be independent wherever possible and support is available where needed.
Why not arrange a visit and see for yourself.
Contact Barchester Westgate House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Westgate House Care Home for full pricing details and T&Cs.
Barchester Westgate House Care Home has a Review Score of 9.0 (9.034) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester Westgate House Care Home has 101 reviews.
He is kept clean and...
I am happy with the home as I know my dad is safe.
Thank you for your review Samuel, your feedback means a great deal to us. Our team works hard to make every resident feel comfortable, valued and supported.
Mum was treated well by all the carers with dignity and respect. Her time was enjoyable she enjoyed the activities when she participated enjoyed the musical sessions joined in
Mum was treated well by all the carers with dignity and respect. Her time was enjoyable she enjoyed the activities when she participated enjoyed the musical sessions joined in
Thank you for your review, your feedback means a great deal to us. Our team works hard to make every resident feel comfortable, valued and supported.
Although, sadly, she became unwell during her time with you, we will always be grateful that her...
At an incredibly difficult and emotional time for our family, we felt welcomed, supported and cared about. We are truly grateful for the kindness, dignity and care
Dear Mary, thank you for your lovely review. We are delighted to hear your kind words about the care we provide. Your feedback means a great deal to us. Our door is always open for you to come and visit.
I want to thank all the staff at Westgate House for making me feel so welcoming during my first week here. Everyone is so friendly - their kindness and smiles help me to feel 'at home'. Thank you to Rifina for keeping my clothes fresh & clean - I like to be well presented. All the lovely nurses and...
I want to thank all the staff at Westgate House for making me feel so welcoming during my first week here. Everyone is so friendly - their kindness and smiles help me to feel 'at home'. Thank you to Rifina for keeping my clothes fresh & clean - I like to be well presented. All the lovely nurses and carers (sorry I haven't learnt all your names) - Precious, Nona, Hamba & Harriett - I appreciate you all.
Thank Florence for your feedback. We are delighted that you have been happy with your stay at Westgate House.
My brother was in Westgate House for the last 3 months of his life. He was treated very well & his last months with cancer were as good as they could be given the circumstances. He was treated with care, respect & friendship & I am very grateful that he was so well looked after.
My brother was in Westgate House for the last 3 months of his life. He was treated very well & his last months with cancer were as good as they could be given the circumstances. He was treated with care, respect & friendship & I am very grateful that he was so well looked after.
Thank you for your kind comments Andy. I am so glad we were able to support you and your brother.
I was very concerned, when we were admitting our mother in Westgate House Care Home. Because we heard a lot of stories regarding mistreatment to resident in care homes. But my experience with WG Care Home completly changed my vision. I can not immagive we will have such a Excellent service over...
"Keep up the good work"
Thank you for your kind words, we are so pleased that mum is settling in well to her new home and that the experience has been better than you expected. Sharon and the team
The nursing care has been excellent - the senior nurses were introduced to me and they have always been helpful and knowedgable. Regular doctor visits too have improved mum's care....
The manager and deputy manager are very approachable and have always answered any questions I have.
I was so p[leased with the care my Mother got, She was kept clean and comfortable. She also was very happy with all the staff. I would be happy to leave her there the next time i need respite My Mother came home very happy and said if I was ever to go away that's .where she would like to...
The Staff were very friendly and it made me feel good to know I could relax because she was in safe hands.
Thank you for your kind comments and we would happily have your mum back any time!
I came to the home straight from having a mastectomy. From arrival to leaving the service, across the whole home has been outstanding. All staff work tirelessly for their patients always with kindness, compassion, patience and love. Nothing was too much, they were so attentive to my needs. I would...
I came to the home straight from having a mastectomy. From arrival to leaving the service, across the whole home has been outstanding. All staff work tirelessly for their patients always with kindness, compassion, patience and love. Nothing was too much, they were so attentive to my needs. I would recommend this care home as a place where you are included, given the highest quality of care and all staff have an excellent work ethic, professional yet personal.
Thank you Jackie for your review. It was a pleasure to have you stay at Westgate House care home. We are glad that everything worked out for you. We will continue to make improvements in the home and look forward to working with you in the return. We will escalate your feedback to the team.
Friendly and caring staff looked after her very well, had no complaints. We could visit when we wanted to so saw the workings of the home at different times, no concerns if Mum...
Thank you all at Westgate House.
My mum had her first respite stay. Was quite anxious. The staff were reassuring. Good welcoming atmosphere. Well cared for. Was a nice break. Treated with dignity. Returned home well. Will look to rebook.
My mum had her first respite stay. Was quite anxious. The staff were reassuring. Good welcoming atmosphere. Well cared for. Was a nice break. Treated with dignity. Returned home well. Will look to rebook.
Thank you for your comment. It was a pleasure looking after your mother. We are looking forward to her return soon.
As a post-op patient recently discharged from hospital and requiring respite care, this was probably not the optimal facility to cater for my specific needs. But this should not detract from the amazing, incredible hard work and dedication shown by the staff members towards the care of the even...
As a post-op patient recently discharged from hospital and requiring respite care, this was probably not the optimal facility to cater for my specific needs. But this should not detract from the amazing, incredible hard work and dedication shown by the staff members towards the care of the even more vulnerable residents of the home. The staff here should be constantly recognised for their selflessness and efforts towards making life as comfortable as possible for the main residents.
Thanks for taking the time to leave your review and for your kind words in regard to our team. Though your review is positive, we can see the star rating is a little lower than we'd like to see and we would really like to explore this further, if you do have any further feedback to share, please do...
Thanks for taking the time to leave your review and for your kind words in regard to our team. Though your review is positive, we can see the star rating is a little lower than we'd like to see and we would really like to explore this further, if you do have any further feedback to share, please do let us know by emailing. We do hope you are on the mend from your recent operation and we wish you a speedy recovery. Kind regards, Barchester's Customer Feedback Team.
Security and safety are great.
Security and safety are great.
My father says "The staff are nice and hardworking!"
My father says "The staff are nice and hardworking!"
I came into Barchester Westgate House Care Home for a post-operation respite for two weeks. The staff in all departments have been kind, helpful, cheerful, friendly and accommodated my needs as soon as I arrived a week later than planned. The staff have helped me regain my independence as my...
I came into Barchester Westgate House Care Home for a post-operation respite for two weeks. The staff in all departments have been kind, helpful, cheerful, friendly and accommodated my needs as soon as I arrived a week later than planned. The staff have helped me regain my independence as my mobility from my hip replacement has improved. I also have a lot of skin allergies, the staff have helped me to control and rehydrate from the rash I had on my back. I made the right choice to take two weeks' respite at Westgate House and have nothing but praise for the care they take of everyone. Thank you.
During my recent visit to Westgate House to conduct a review on one of the residents, I was thoroughly impressed by the overall atmosphere and operations of the facility. From the moment I stepped through the doors, it was evident that Westgate House prioritizes a welcoming and inclusive...
During my recent visit to Westgate House to conduct a review on one of the residents, I was thoroughly impressed by the overall atmosphere and operations of the facility. From the moment I stepped through the doors, it was evident that Westgate House prioritizes a welcoming and inclusive environment for both residents and visitors alike. One aspect that stood out to me was the exceptional organization and professionalism demonstrated by the staff. They were not only efficient in their duties but also exuded warmth and genuine care towards the residents. Their dedication to their roles was palpable, and it was clear that they were committed to providing the best possible support and assistance to those under their care.
Thank you for your feedback. At Westgate House, we strive to create a homely atmosphere for our residents and visitors. We appreciate your comments.
Thank you for taking good care of my mum.
Thank you for taking good care of my mum.
Thank you for your kind words about our home, we greatly appreciate your feedback.
I feel he is safe and content.
I feel he is safe and content.
Thank you for your kind words about the staff and the home. We greatly appreciate your feedback.
Well looked after. Food is nice. Staff are friendly. Always clean and smells fresh. Staff are empathetic and kind. Rooms could be more secure as reading glasses and toiletries missing.
Well looked after. Food is nice. Staff are friendly. Always clean and smells fresh. Staff are empathetic and kind. Rooms could be more secure as reading glasses and toiletries missing.
Thank you for your feedback. We will take steps to enhance room security for our residents. When bringing toiletries, kindly notify the staff so they can store them securely in the lockable cabinet in the room.
Visiting my father is always lovely, the carers are always polite and courteous, always helpful and lovely. They seem to go out of their way to help and look after my father and have a marvellous way about them. My father seems happy and is looked after and medical assistance is always a priority....
Visiting my father is always lovely, the carers are always polite and courteous, always helpful and lovely. They seem to go out of their way to help and look after my father and have a marvellous way about them. My father seems happy and is looked after and medical assistance is always a priority. The added bonus is that the home never smells of urine - I can't praise them enough.
Thank you for your positive review. We value your comments about our staff and the care home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Fun and Activities at Westgate House Residents at Westgate House enjoy a variety of fun and engaging activities, including gentle exercises, outdoor games, quizzes and relaxing cinema evenings. These activities...
Westgate was filled with music , laughter and smiles as residents and staff enjoyed a wonderful performance and cake competition in support of Macmillan Cancer Support! A lovely day togetherness...
Our residents enjoyed a wonderful cheese and wine evening at Westgate House Care Home With a delicious selection of cheeses , fresh fruits and a lovely glass of wine ,...
There are no upcoming events for Barchester Westgate House Care Home.
There are no accreditations posted yet for Barchester Westgate House Care Home.
Hello, my name is Lavinia, and I am the General Manager at Westgate House.
I am passionate about supporting older people and ensuring that every...
Hello, my name is Lavinia, and I am the General Manager at Westgate House.
I am passionate about supporting older people and ensuring that every resident receives the highest possible standard of care. It is a real pleasure to work alongside such a fantastic team in a beautiful home where we are dedicated to creating a warm, welcoming environment and providing opportunities for our residents to enjoy fulfilling, happy, and meaningful lives.
Hello, my name is Samsam, and I am the Deputy Manager at Westgate House.
I am passionate about supporting older people and ensuring that every...
Hello, my name is Samsam, and I am the Deputy Manager at Westgate House.
I am passionate about supporting older people and ensuring that every resident receives the highest possible standard of care. It is a real pleasure to work alongside such a fantastic team in a beautiful home where we are dedicated to creating a warm, welcoming environment and providing opportunities for our residents to enjoy fulfilling, happy, and meaningful lives.
I have been working at Westgate House since January 2022.
I started working as an administrator assistant and was offered a promotion. I have a great team who support me with two assistants.
Hello, my name is Daniela, and I am the administrative assistant at Westgate House.
I am passionate about creating a warm, welcoming, and friendly...
Hello, my name is Daniela, and I am the administrative assistant at Westgate House.
I am passionate about creating a warm, welcoming, and friendly environment for our residents, their families, visitors, and staff. I enjoy supporting the smooth day-to-day running of the home, ensuring that everyone feels valued, supported, and welcomed from the moment they walk through our doors. I take pride in being organised, approachable, and always ready to help with a smile. It is a pleasure to be part of such a fantastic team in a beautiful home where our residents are at the heart of everything we do. My aim is to make a positive difference every day by providing excellent administrative support, creating a welcoming first impression, and helping to make Westgate House a happy and caring place for everyone.
Rifna started as a housekeeping assistant and was then promoted to Head of housekeeping.
Due to my work ethic and my drive to always work hard, it...
Rifna started as a housekeeping assistant and was then promoted to Head of housekeeping.
Due to my work ethic and my drive to always work hard, it was only after a few months of working with Westgate House that I was promoted to Head of Housekeeping.
This mindset of treating my workplace like a home enables me to work hard and ensure my surroundings are always presentable, clean and tidy, just as anyone would do in their own home.
Hello, my name is Sandra. I am the Head Chef here at Westgate House.
I have been working at Westgate House since August 2021, and I love this team...
Hello, my name is Sandra. I am the Head Chef here at Westgate House.
I have been working at Westgate House since August 2021, and I love this team and the residents. With over twenty-five years of chef experience, I know how to make the residents happy at every mealtime. Whilst I enjoy introducing residents to some of my Caribbean food, it is also important that I provide a wide range of traditional English dishes too - it wouldn't be Friday without Fish 'N' Chips!
My name is Gemma, and I’m delighted to be part of the team as the Activity Lead.
I am passionate about creating meaningful, enjoyable, and engaging...
My name is Gemma, and I’m delighted to be part of the team as the Activity Lead.
I am passionate about creating meaningful, enjoyable, and engaging experiences that bring happiness, laughter, and a sense of purpose to everyday life. I believe that every person is unique, with their own interests, stories, and experiences, and I love finding ways to celebrate these through a variety of activities.
From arts and crafts, music, and reminiscence sessions to games, gentle exercise, and special events, I aim to make sure there is something for everyone to enjoy. I love seeing residents smile, build friendships, discover new interests, and create wonderful memories together.
For me, activities are about much more than keeping busy. They are about connection, choice, wellbeing, and making every day special.
I look forward to getting to know everyone, sharing lots of memorable moments, and bringing fun, warmth, and positivity to our home!
Hello, my name is Bibi, and I am the Activities Coordinator at Westgate House. I am passionate about creating meaningful experiences for our...
Hello, my name is Bibi, and I am the Activities Coordinator at Westgate House. I am passionate about creating meaningful experiences for our residents and ensuring that everyone has the opportunity to enjoy a fulfilling, happy, and active life. I love organising a variety of activities and events that bring joy, encourage social connections, and create wonderful memories. It is a pleasure to work with such a fantastic team in a beautiful home where our residents are at the heart of everything we do.
I aim to make every day special, filled with laughter, companionship, and opportunities for our residents to enjoy the things they love
The care home lists weekly fees per person from £1,271 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 80 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
7.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Westgate House Care Home to verify any information. View our terms and conditions. Barchester Westgate House Care Home has an Enhanced Service -what an Enhanced Service includes.