Proudly part of the Barchester Healthcare group, boasting 30 years of care experience, Westgate House is a purpose-built care home located in the Forest Gate area of East London. They provide first-class 24-hour nursing care and expert residential and nursing care for people with dementia, as well as care for those with physical disabilities.
A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored...
Proudly part of the Barchester Healthcare group, boasting 30 years of care experience, Westgate House is a purpose-built care home located in the Forest Gate area of East London. They provide first-class 24-hour nursing care and expert residential and nursing care for people with dementia, as well as care for those with physical disabilities.
A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in their cooking, hospitality and in organising activities for residents. Facilities such as hairdressing, chiropody, dentist, opticians and physiotherapy are available.
Staff are committed to delivering person centred care for every resident to enable everyone to enjoy a fulfilling and stimulating environment in which they can thrive. Residents are encouraged to be independent wherever possible and support is available where needed.
Why not arrange a visit and see for yourself.
Contact Barchester Westgate House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Westgate House Care Home for full pricing details and T&Cs.
Barchester Westgate House Care Home has a Review Score of 8.9 (8.870) out of 10, based on 10 reviews in the last 2 years.
Over all time Barchester Westgate House Care Home has 99 reviews.
Lovely care home! Mum has been welcomed like one of the family. She is always relaxed and happy when I see her or talk to her on the phone. Staff are all very kind and helpful. The home is always clean and smells nice, more like a hotel! Very happy with everything so far!
Lovely care home! Mum has been welcomed like one of the family. She is always relaxed and happy when I see her or talk to her on the phone. Staff are all very kind and helpful. The home is always clean and smells nice, more like a hotel! Very happy with everything so far!
Friendly and pleasant staff.
Friendly and pleasant staff.
The service received today was outstanding. We were greeted by staff who showed us professionalism throughout. I am happy and appreciative of the service.
The service received today was outstanding. We were greeted by staff who showed us professionalism throughout. I am happy and appreciative of the service.
Currently under Covid-19 lockdown so difficult to assess all the services, however, it has been a mixture of fantastic service in terms of video calls and better communication of staff and family. However, there has also been vital things that have gone wrong too i.e leaving him in bed and an...
Currently under Covid-19 lockdown so difficult to assess all the services, however, it has been a mixture of fantastic service in terms of video calls and better communication of staff and family. However, there has also been vital things that have gone wrong too i.e leaving him in bed and an unexplained fall.
Staff are friendly and helpful. Updated on a daily basis on her general health, activities and mood. When we are able to visit she looks well looked after and content.
Staff are friendly and helpful. Updated on a daily basis on her general health, activities and mood. When we are able to visit she looks well looked after and content.
Three carers, in particular, are excellent and a credit to the care home.
Three carers, in particular, are excellent and a credit to the care home.
Greeted by one member of staff who acted professionally all the time. Happy with the service received. My sister was in good shape, and seems to be happy.
Greeted by one member of staff who acted professionally all the time. Happy with the service received. My sister was in good shape, and seems to be happy.
My mother was a resident of this care home for 7 years and I am very pleased with the level of care offered to her. The room is very clean and tidy, furthermore, the staff are very polite and friendly which makes it a great experience to visit.
My mother was a resident of this care home for 7 years and I am very pleased with the level of care offered to her. The room is very clean and tidy, furthermore, the staff are very polite and friendly which makes it a great experience to visit.
Lovely and friendly staff. Nice and clean building and rooms. Good atmosphere.
Lovely and friendly staff. Nice and clean building and rooms. Good atmosphere.
Absolutely the best care possible if I could give more than 10/10 I would make it 20/10. All the staff are really the best you could ask for and my daughter loves everyone here. It makes me a proud dad and very happy. The staff are the best of the best.
Absolutely the best care possible if I could give more than 10/10 I would make it 20/10. All the staff are really the best you could ask for and my daughter loves everyone here. It makes me a proud dad and very happy. The staff are the best of the best.
Covid has been a challenge, the care home has done well to manage. Communication has been slow at times but is improving. Need more support towards aids e.g. Glasses.
Covid has been a challenge, the care home has done well to manage. Communication has been slow at times but is improving. Need more support towards aids e.g. Glasses.
My mother is a stroke patient with complex medical needs. The staff in the nursing home look after her so well and I feel at ease knowing she is ok. The staff are friendly, helpful and professional.
My mother is a stroke patient with complex medical needs. The staff in the nursing home look after her so well and I feel at ease knowing she is ok. The staff are friendly, helpful and professional.
The whole team have kept in touch all the time with me so I am able to advise about the little things - I have seen my mother by video and calls every day. Mum has dementia and can't talk for herself so it is very important for staff to know what she likes. The staff are all friendly, informative...
The whole team have kept in touch all the time with me so I am able to advise about the little things - I have seen my mother by video and calls every day. Mum has dementia and can't talk for herself so it is very important for staff to know what she likes. The staff are all friendly, informative and knowledgeable about family and my mother. I live in gratitude for the care given in lockdown and so happy I can visit in person now. Thank you.
Very clean, good atmosphere and very pleasant staff, cheerful and accommodating.
Very clean, good atmosphere and very pleasant staff, cheerful and accommodating.
Visits to the care nursing home are friendly. The staff are helpful and accommodating. Regarding the care of my dad, my brother and I are happy. He had arrived at the home in a poor state. He is more talkative physically he is much stronger and eats well. He appears clean and his general health is...
Visits to the care nursing home are friendly. The staff are helpful and accommodating. Regarding the care of my dad, my brother and I are happy. He had arrived at the home in a poor state. He is more talkative physically he is much stronger and eats well. He appears clean and his general health is well. We are pleased overall.
My mother is usually happy when I visit her. It is good to see that she looks in good health and with exception to her medical conditions. She is in good care.
My mother is usually happy when I visit her. It is good to see that she looks in good health and with exception to her medical conditions. She is in good care.
Great staff. Supportive workers have looked after my family member very well.
Great staff. Supportive workers have looked after my family member very well.
The care home has a nice, clean and warm atmosphere.
The care home has a nice, clean and warm atmosphere.
The facilities are good.
The facilities are good.
The professionalism and care that I witnessed during a visit to the care home was overwhelming. Every concern I had regarding my relative was thoroughly dealt with. Also, the residents were treated with dignity and respect and were given various choices on what they wanted to do even down to the...
The professionalism and care that I witnessed during a visit to the care home was overwhelming. Every concern I had regarding my relative was thoroughly dealt with. Also, the residents were treated with dignity and respect and were given various choices on what they wanted to do even down to the food they wanted to eat.
Thank you for your observation and your candid review. We truly appreciate it.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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A wonderful morning for our residents at St Anthony's Church service, along with holy communion. What a great way to start the New Year.
Residents had a great afternoon playing a quiz involving musical hats.
A fantastic afternoon sampling different puddings, inspired by residents past recipes. Our local councillor was also in attendance & helped judge the best pudding.
There are no upcoming events for Barchester Westgate House Care Home.
There are no accreditations posted yet for Barchester Westgate House Care Home.
My name is Sharon and I am the General Manager at Westgate House care home. I am a Registered Nurse with my background area working as a Community...
My name is Sharon and I am the General Manager at Westgate House care home. I am a Registered Nurse with my background area working as a Community Nurse before moving into care homes. My passion is working with older people who are living with Dementia and Palliative Care.
My vision for Westgate House is to grow and develop a strong team, supporting our residents with not only their physical health but also their wellbeing and social engagement.
I am driven, passionate and experienced with caring for people with many different health conditions, supporting people living with dementia and encouraging the inclusion of all with being a part of this amazing home.
Hello, my name is Lavinia and I am the Deputy Manager here at Westgate House. I am passionate about working with the elderly and I am focused on...
Hello, my name is Lavinia and I am the Deputy Manager here at Westgate House. I am passionate about working with the elderly and I am focused on providing the best possible care for them. It is wonderful to work with such a fantastic team and in a beautiful home that offers our residents fulfilling lives.
I have been working at Westgate House since January 2022.
I started working as an administrator assistant and was offered a promotion. I have a great team who support me with two assistants.
Rifna started as a housekeeping assistant and was then promoted to Head of housekeeping.
Due to my work ethic and my drive to always work hard, it...
Rifna started as a housekeeping assistant and was then promoted to Head of housekeeping.
Due to my work ethic and my drive to always work hard, it was only after a few months of working with Westgate House that I was promoted to Head of Housekeeping.
This mindset of treating my workplace like a home enables me to work hard and ensure my surroundings are always presentable, clean and tidy, just as anyone would do in their own home.
I have been working at Westgate House since August 2021 and I love this team...
Hello, my name is Sandra. I am the Head Chef here at Westgate House.I have been working at Westgate House since August 2021 and I love this team and the residents. With over twenty-five years of chef experience, I know how to make the residents happy at every meal time. Whilst I enjoy introducing residents to some of my Caribbean food, it is also important that I provide a wide range of traditional English dishes too - it wouldn't be Friday without Fish 'N' Chips!
Bibi is new to Westgate House and is looking forward to getting to know our residents. Bibi has experience in offering activities.
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