Annandale Lodge Care Home

8 Linden Road, Bedford MK40 2DA

Annandale Lodge provides high standards of nursing and residential care for older people, those who are frail and those who are living with complex needs.

The home is located in a quiet area near Bedford town centre and is within easy reach of public transport. The excellent facilities are complemented by a secluded garden providing residents with the atmosphere and tranquillity of a country home.

Annandale provide a secure, relaxed and homely environment embracing the fundamental principles of good practice. The home’s professional and experienced team provide the highest standards of care.

An activity co-ordinator organises a daily programme of events, as well as one-to-one reminiscence therapy and outside entertainers who visit the home on a regular basis.

Group: Lansglade Homes Ltd

Person in charge: Georgina Lewis (Manager)

Local Authority / Social Services: Bedford Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 26

Rooms with ensuite WC: 21

Weekly Charges Guide: Nursing Care Single £700 – £850 (These prices are only a guideline, please contact Annandale Lodge Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Annandale Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Annandale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Annandale Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.845 for Annandale Lodge Care Home is calculated as follows: ( (123 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Annandale Lodge Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 10 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Annandale Lodge Care Home has a Review Score of 9.8 (9.845) from 12 Reviews


Average Ratings

  • Excellent
    10
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Annandale Lodge Care Home?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Annandale Lodge Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Cousin of Resident/Service User
    1
  • more

The staff at Annandale nursing home go above and beyond the call of duty.
The care and consideration my aunt received was exemplary.
The home was always clean and tidy and so was my aunt's personal care.
I appreciate all the help they gave me and would like to thank them all very much.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother was in the care home from 8th December until she passed away on the 4th January 2018, only here a short period of time. From the moment she arrived until she passed away, she was treated with respect, kindness, dignity by everyone who worked within the home. Nothing was too much, from being looked after at home by carers to coming to this care home. The time she was there we saw a change in her. She was happy, relaxed and in her own words, "this is home now".

I cannot thank the staff enough for making my mums last days of her life comfortable and as happy as she can be.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum was at Annadale Lodge Care Home for 8 years.
I was very happy with how she was looked after by all of the staff very caring and dignified.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

From the moment I first visited Annandale Lodge when myself and my brother were looking for a home for my Dad, I was impressed with its homely feel and the friendly atmosphere. The staff and manager made us welcome from the start and this continued for the two years my Dad was a resident.
The manager and staff were always approachable and listened to any of our concerns. My Dad also felt listened to and he was able to form relationships with both staff and residents. My Dad was well cared for, he was always well turned out and smart, things which were important to him.
His room and the communal rooms were always clean and tidy. They are always thinking of new ways to keep the residents stimulated and entertained, but there is no pressure to take part. There is a lovely garden which my father enjoyed sitting in during the summer.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

My relative - a frail elderly lady who was terminally ill - spent two or three months in Annandale Lodge. The manager and staff were very caring and always ready to help. They were also supportive of visiting relatives and kept us constantly updated on the progress of resident, who could not have been in better hands.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Having reviewed many care homes around Bedford, we felt Annandale Lodge would provide the best care for my wife's mother during a very difficult time.
From day 1 we have found the home to be spotlessly clean and pleasantly decorated, the staff to be friendly, efficient, courteous and respectful, and we have been given the impression that the home, as well as it's owners, is very well managed.
My wife and I don't live in England, so we are very reliant on the services of the home. In our experience, we can say that the care, compassion and expertise demonstrated has been exemplary.
Annandale Lodge is also very welcoming to guests, tea and coffee is always offered - sometimes lunch too! The food appears to be very good and varied, with variations always available.
To everyone involved at Annandale Lodge - a huge thank you and God bless you all.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have visited my sister several times in the past year and have never ceased to wonder what a lovely home Annandale Lodge is. At all times, the staff are really caring and cheerful. The place is spotlessly clean and is an absolute credit to all there.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

I found the staff professional and caring. My father-in-law had good mental capacity but was physically challenged. The staff made him feel happy and wanted. I could not ask for more.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

My mother spent a short period of time at Annandale Lodge and passed away there very peacefully. Any negative preconceptions about nursing homes proved completely unfounded. All of the staff at Annandale were warm, patient and skilled, and ensured that her needs were anticipated. Although her time there was short, staff managed to build relationships with mum and us, her relatives. As her family, our wishes were listened to and responded to, and we were in no doubt she was in the best place at the end of her life. The manager ensures that high standards are kept to and quickly developed a rapport with mum, myself and my sister - would definitely recommend.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

My husband came to Annandale Lodge Care Home on May 15th 2017 and is a very poorly man. The manager, nurses, carers and staff are doing a wonderful job looking after him.
They are kind, caring and I'm so pleased he is in this home. I have no worried at all. I can go anytime to see him. It's just like a home from home.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

An excellent residential nursing home that exhibits the highest standards of care to the residents. The management are extremely good, showing high levels of care and leadership. The staff are all very caring people and show great compassion to all.
The home is always clean and well kept with a lovely garden that residents and visitors can use in the spring/summer months.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

My dad has only recently arrived at Annadale Lodge Care Home under difficult circumstances. All staff members at every level have been extremely welcoming and sensitive in their support of dad and of us as family members. Dad already reports that he is happy and wonderfully cared for. He is also enjoying the meals which he describes as super.
Thank you to the manager and all her staff for easing us all along this unfamiliar path and period of transition.

How likely would you be to recommend Annandale Lodge Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Job Vacancies

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Care Home Idol 2016

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