Annandale Lodge Care Home

I have found this care home excellent, the atmosphere is very homely when you walk in, all staff are very welcoming when you go into lounge, have found all staff and manager brilliant with my mum and all other residents, I can't praise them enough for there dedication in making sure everyone has what they need, they do a fantastic job. I would highly recommend this care home

They all go above and beyond, I am kept informed and up to date on my mums condition. I take comfort my Mum is being cared for and well looked after.

Annandale Lodge really has the caring, welcoming and home from home atmosphere that we wanted and feel very grateful for.

Our mother was at Annandale Lodge for just over two years until she sadly passed away last month. We'd like to say a huge thank you to the Manager Georgina and all the other wonderful staff for their love, kindness and support throughout her time there. We would like to give a special mention to Mary, Sam, Jay, Millie and Mo.

In spite of having advanced dementia, our mum settled into the home very quickly and was happy and comfortable throughout her time there which brought us great comfort, for which we will be forever grateful.

We would not hesitate to recommend Annandale Lodge to others.

From the instant mum moved in, we were all treated in a personal & friendly manner by all staff from Management, Carers & Nurses, Catering, housekeeping and activities staff alike. They discovered her personality, background and interests, to bring up in daily conversations. She felt very safe in their care and had a very comfortable room, with staff on hand night and day, who responded immediately in a friendly and responsive manner. This included church visitors which she greatly appreciated. There were regular activities and meals coordinated with festive days and it became a home from home for us and mum in clean, welcoming and positive surroundings. As her preferences changed, the kitchen staff adapted to ensure she remained fed and well. We were instantly informed of any changes especially to medications. She passed away peacefully and we are comforted by the fact that her last months were happy, safe and loving. Would definitely recommend Annandale.

They all gave 110% to make Ursula's life bearable.

Well what an amazing home.my dad went to annadale lodge for the last few weeks of his life and the minute we walked through the door we felt immediately at ease we were welcomed with a smile by georgina the manager and millie the events manager. This was a very difficult situation for our family but was made alot easier by this wonderful team . Mary the nurse and all the team took great care of dad often getting a smile out of him and a wave, and nothing was to much trouble. Dad didn't want to go into a home but mum was struggling caring for him,but he liked it here and was made very comfortable. Having worked in care myself in a very good carehome I new this home was brilliant. They looked after us also and on dad's last day we spent all day at the home and we plied with hot drinks and offered and evening meal. I will bexable to cherish dad's last day thanks to their support. 100% care in my eyes tops marks xx

I cannot emphasise how well my dad was take care of during his few months at Annandale Lodge. We first contacted them after dads condition deteriorated and was taken to hospital. I contacted the manager and within days, she had seen dad in hospital, reviewed his condition and arranged transfer to the nursing home. We chose Annandale because the facility is very homely and friendly. All the staff are extremely friendly and polite, and there was always somebody that could give an update on dads condition. They always treated dad with care and compassion, and soon worked out what did and didn't work for him. If you want your loved one to be taken care of, I would without any hesitation recommend Annandale Lodge.

We will always be deeply grateful for the love and dignity shown to my dad

Everyone at Annadale took an interest and made time to ensure we had everything we needed, from management to catering staff. I am most grateful to the whole team.

I cannot fault Annandale Lodge all staff are dedicated, friendly and helpful not just to the residents but to the visitors as well I am so happy that my husband is there.

My message to management and staff - Thank you all for your individual and collective care for my mom. She really does adore your care and attention. Thanks with huge appreciation to one and all, always with love and appreciation.

My mum was resident at Annandale Lodge from August last year until March this year and right from the start the care was excellent. Every single member of the team went above and beyond and the biggest impression left on me was how they made sure my dad was also looked after whilst he was there visiting mum. Can't fault the care we received.

is out of this world and everyone pulls together as a team.. And for me they also have helped me to see i've down the right thing

I would like to say a very big thank you from the bottom of my heart.

All the staff were excellent, I just wish my Mom had been longer there.

My dad who has dementia has been at Annandale for 6 years and has always been treated with compassion and kindness. The carers are genuinely thoughtful of his needs. They have supported him through this awful disease and have been there when I have not been able to face it. I will be forever grateful for this.

The team have been looking after Dad for 8 months now, and have been kind, caring and thoughtful throughout. Compassionate when his dementia-driven behaviour was so tricky, but now with extra tenderness and care as he has become more frail. When he was more alert, he definitely enjoyed the banter and chat with all the staff - the kitchen team when deciding on meals, stop by for a natter, the care staff too. The manager leads by example and exudes care and compassion, and I have the utmost confidence in her and her team to continue to look after Dad.

Recently on Mum's Birthday the staff gathered to help her celebrate which showed Mum is not just treated as another resident they really do care for her as an individual.

I visit my good friend who is a resident in this home. I am always greeted by very friendly staff. My friend genuinely loves living here. The care he receives is always of high quality. Every member of staff, I have been fortunate enough to meet, is so kind and genuine. When he comes to choosing food options, the chef is always very flexible with his choices. Management is extremely friendly and takes time out to chat with him. A great place.