New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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Top 20 carehome certificate
10 116 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Viviana Budai (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

New Meppershall Care Home Reviews (116)

10

New Meppershall Care Home has a Review Score of 10 (9.993) out of 10, based on 37 reviews in the last 2 years.
Over all time New Meppershall Care Home has 116 reviews.

Overall Experience
  • 112
  • 4
  • 0
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Date Published
  • 116
  • 5
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  • 37
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Reviewer Connection to New Meppershall Care Home
  • 49
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  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 116, showing 41-60
Review from Clive C (Son of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been extremely well cared for at New Meppershall Nursing Home. She moved there from hospital approximately six months ago. Initially, she was losing weight, but this was monitored and controlled by the nursing staff who made sure her diet was improved and she is now as healthy as we can
expect for a 96-year-old.
All the basic day-to-day requirements of care are carried out to a high standard.
My mother is now reasonably happy in her situation as are all the residents that I see when visiting. There are good attempts to keep them entertained within their own limitations.
Overall, I am very happy with the care she receives. There have been no issues which have caused me concern.
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Review from Anne P (Daughter of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father moved into the New Meppershall Care Home in December 2014. Sadly, my father passed away there in 2015 aged ninety-eight, but my mother is still there. I have been very happy with the nursing and care that they have both received, so much so that I moved my aunt into the care home
in January 2020. My aunt is now one hundred years old and my mother will be ninety-seven next month. They have been well looked after and have both been very happy there.
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Review from Lynn S (Niece of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was admitted from hospital and from day 1 the staff have been wonderful. From being unhappy and anxious she is now much more relaxed and feels safe. She tells me all the staff are very kind and this has been our experience as visitors too.
A personalized care plan was written very quickly
and the staff use this to provide a very professional and personal service.
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Review from J T (Partner of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very much family oriented, the nurses and care staff are always friendly and obliging.
Help is always on hand if I have any worries or concerns I am able to speak to the manager
or a member of the office staff, and I know they will always do everything they can to assist in any way they
can, which is very reassuring.
I would like to thank New Meppershall for being a very special nursing home.
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Review from M H (Daughter of Resident) published on 9 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the home for 2 months, following a major stroke, whilst also suffering with Alzheimer's. The family have been delighted with the care mum has received - so much better than when she was in hospital. The staff are always friendly and happy to answer questions about her care, and she is
always clean, happy and cared for when we visit. Her complex needs are always met with a smile and we have total confidence in the care and attention she is receiving. She has a lovely room looking over the garden, and I cannot thank the staff enough for everything they are doing. It is clear how much they value their work - the rooms are thoroughly cleaned every day and mum is always treated with the utmost dignity and respect, whether they are feeding, cleaning, changing her or just popping in to say hello.
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Review from G I (Son of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home and the staff care so much about all their residents.
Wonderful activities for the residents.
All the staff go above and beyond, the lady is wonderful in the office and I find her so approachable at all times. They have really helped in a very difficult situation. Thank you.
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Review from A W (Wife of Resident) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found every member of staff to be friendly, professional and committed to all the residents - they are all fully deserving of the title of Carer. Nothing is too much trouble for them, and I am extremely pleased with the way they care for my husband’s every need - and how they look after me too.
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Review from K R (Son of Resident) published on 6 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be polite and helpful when I visit or call. Any concerns that I have are dealt with efficiently and I am informed of my mother's well-being on a regular basis.
More recently I have been dealing with the lady in Daffodil and she has always been very helpful with any
concerns that I have had.
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Review from Steve B (Son of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at New Meppershall Care Home full-time since just before lockdown. For much of that time, Covid has restricted our visiting. However, my brothers and I have never been concerned for her safety and well-being. The manager and her staff have been brilliant and have always done everything
they can to make Mum's life fun and interesting. In particular, their social media page helps keep us connected with her day to day activities, from Easter bonnet creation to visits from shetland ponies and Buddy the dog and even trips to the seaside and Christmas shopping.
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Review from Lisa M (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for twelve months now and the staff have been incredibly caring and professional. Due to mum's illness she can be difficult at times but everyone goes out of their way to make her feel safe and secure. The rooms are lovely and the standards of cleanliness are very high.
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Review from Nathan F (Grandson of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother recently became a resident at this beautiful care home where the staff are just godsends. You can just see the care they give is beyond what you would ask for and means more to them than just a job. Thank you sincerely for everything!
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Review from Carol W (Daughter of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meppershall Care Home is truly a fabulous place. My mother is absolutely happy there, the happiest I have seen her in a while; she feels safe, which is paramount for her needs, the staff are superb, delivering the patience and kindness that she needs, and the hygiene is spotless! I love the updates
on Facebook showing different activities and events, and recently they have shetland ponies, which my mother really loved.
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Review from Christina K (Daughter of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was taken to New Meppershall in December and my first impressions were already quite good. Lovely atmosphere, happy and devoted staff, plus a warm and welcoming feel from the home itself.
My father and I attended their Christmas party and thoroughly enjoyed ourselves. I could tell the staff
cared very deeply about creating a positive atmosphere for the residents and I felt that my father enjoyed being there. They were also keen on taking him on outings and running through a number of activities with him to keep him engaged. Unfortunately, at that point, my father had to be relocated to be closer to my mother in Luton but given the choice, we would have loved for him to have stayed. He was in and out of care homes frequently over the past two years and I can honestly say this was the best one so far. Thank you to all the staff who made him feel welcome and please keep doing what you're doing, because you're doing it well!
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Review from S D (Daughter-in-law of Resident) published on 15 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident in New Meppershall Care Home for over a year now and my husband and I cannot praise the staff enough. The care and attention given to my father-in-law is second to none and we would not hesitate to recommend this home to friends and other family members.
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Review from Robert B (Son of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently at New Meppershall Care Home and I must say the way she was cared for was nothing short of brilliant, from the moment she arrived she was very well looked after. Nothing was too much trouble for all the staff. The facilities are all first class, she often said how good the food
was. The room she had was lovely. I can't thank the staff enough for what they did for her and the way they treated her was brilliant.
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Review from Feleena P (Daughter of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is staying here for an assessment, she is being taken very good care of. The staff are amazing and very friendly. Her room is of a very high standard and the whole place is very clean. I would highly recommend this care home.
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Review from Clive P (Son of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother arrived at Meppershall Care home on 22nd December 2022 after a prolonged hospital stay. We visited her a couple of days after her arrival and she looked a lot better than she had in hospital, and we could actually hold an intelligent conversation with her. Her room is very nice and
she can see the garden through her window. All the staff that we have met/dealt with are extremely professional/courteous and nothing is too much trouble for them.
Each room has a picture outside the door with the patient's picture and name.
Another nice touch was the day after my mother arrived, another resident presented her with a box of biscuits to welcome her, also the staff gave her and the other residents some toiletries and a bracelet. I can't praise the home and the staff enough. Well done and Thank you!
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Review from Emma B (Daughter of Resident) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at New Meppershall for a few months now and I have been thoroughly impressed with all the staff. Dad was in a poor state when he arrived and through the right medical treatment, kindness, understanding and outstanding care he has improved tremendously. When it was his birthday they made
a wonderful fuss of him and even made a birthday cake. Photos were taken and the whole family were made very welcome, even my dog. All of Dad's mental and medical needs have been provided for and he is very settled. Thank you.
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Review from Louise T (Granddaughter of Resident) published on 21 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is at Meppershall, sadly with dementia. The staff are very polite, caring and helpful. Visiting is easy, you can visit whenever is good with you. Definitely feel my grandad is very well cared for. We would highly recommend this care home to anyone.
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Review from Hazel A (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend New Meppershall Care Home to anyone who is looking for care for their loved ones. My mother was a resident for 4 weeks of rehabilitation from hospital. All the staff were extremely helpful, caring and friendly. They treated my mother at all times with dignity and compassion.
We were contacted whenever necessary and kept informed about any issues that cropped up. Mum was sad to leave all the lovely carers behind, but we had to move her to be closer to family.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for New Meppershall Care Home is calculated as follows: ( (419 Excellents x 5) + (3 Goods x 4) ) ÷ 422 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Meppershall Care Home to verify any information. View our terms and conditions. New Meppershall Care Home has an Enhanced Service - more info.