New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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Top 20 carehome certificate
10 116 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Viviana Budai (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

New Meppershall Care Home Reviews (116)

10

New Meppershall Care Home has a Review Score of 10 (9.993) out of 10, based on 37 reviews in the last 2 years.
Over all time New Meppershall Care Home has 116 reviews.

Overall Experience
  • 112
  • 4
  • 0
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Date Published
  • 116
  • 5
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  • 37
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Reviewer Connection to New Meppershall Care Home
  • 49
  • 27
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
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  • 1
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Total of 116, showing 21-40
Review from S B (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent his last days with New Meppershall Care Home and his care was outstanding. I would highly recommend this home with excellent facilities and amazing staff. Lovely clean rooms with countryside views.
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Review from Phillip S (Son of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clean home and has very caring staff. Nothing is too much trouble and all tasks are carried out with a smile. The food is very good and well prepared and always a choice. Hairdressing and Chiropody are all on-site.
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Review from Dawn M (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90-year-old mother spent seven weeks at New Meppershall from April until June this year, following a lengthy stay in hospital. We could not have wished for a better place for her recovery. Spotlessly clean, lovely meals (she especially enjoyed Sunday lunches) and a well-equipped and spacious room.
But more importantly was the care she received from the fantastic team of carers who looked after her during her stay. Nothing was too much trouble; Mum was always treated with respect and cheerful friendliness. The management team were always welcoming and kept us informed through excellent channels of communication and the nursing team were second to none, professional and expert, keeping us informed of care plans and doing their absolute best for Mum. We really appreciated the fact that as a family we could visit at any time and were able to bring in personal items, like photos from home, to make her room more personal. We are very grateful for the care that Mum received.
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Review from Raymond John B (Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to New Meppershall care home on the 10th May for two weeks after a knee joint replacement and I have found the overall experience here to be excellent. The staff are very friendly and nothing is too much bother for them. The rooms are cleaned daily the meals are excellent, In fact, the care here
is so good that I have decided to stay an additional week.
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Review from Joseph Y (Son of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted there direct from the hospital to recover after a bad fall which broke her femur. She was well cared for around the clock by the staff and enjoyed her stay. The care home is well looked after and set within a lovely village. There was also no restriction on visiting hours which
really helped. She would have liked to stay longer but the very high stay cost was prohibitive.
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Review from Sheila C (Partner of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was sent to Meppershall after a short stay in hospital. I was apprehensive about how he would react but needn't have worried. The staff were amazing, from the first day he was admitted, to the day he passed. Nothing was too much trouble, his room was comfortable and clean, as was everywhere
else in the home. Everyone showed him and all of us kindness and were extremely caring, and even after he passed, they contacted me to check on me. I am very grateful to everyone at Meppershall, and cannot recommend them highly enough. Thank you all.
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Review from Greg H (Nephew of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had nothing but a first-class experience with the New Meppershall Care Home. Our elderly Aunt was in desperate need of care and a place of safety for the last two years of her long life. The staff were so personable and patient throughout and ensured she was very much treated with respect and
dignity as an individual. This was so important to us and provided us with huge comfort that she was being properly looked after and loved. When our Aunt eventually passed, the staff was fantastic and ensured our handover to the funeral directors was seamless and professional, they couldn't have been more understanding and caring throughout. We as a family have had a hugely positive experience with New Meppershall Care Home and would not hesitate to recommend them to others who need care and love.
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Review from Suzy W (Stepdaughter of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say what an amazing care home with very friendly staff who were always pleasant while we were there. Nothing was too much trouble for them. There are always cleaners there whatever time of day.
My stepfather was very well looked after for 8 weeks until he sadly passed away peacefully
at the home. My mum and family were very happy and my stepfather was too while he was there. We would definitely recommend the home.
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Review from Steve K (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to New Meppershall Care Home at the end of August 2023 and stayed until mid-January. As a family we were initially angry and annoyed that she'd been placed here....how wrong we were! Meppershall couldn't have helped Mum more and we as a family were upset that she couldn't stay for longer. The
whole team were outstanding and lovely but special thanks to three members of staff in particular and the manager. Mum's now moved closer to her own home in another location and seems to have settled in quickly but our family couldn't recommend Meppershall enough for the care they gave mum. We'll definitely keep in touch!
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Review from Gillian G (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to endorse the ‘home’ for their exemplary care of my mother. She was very well looked after during her stay there. The home itself was spotless and smelt fresh. She was always telling me how lovely the carers were. They were kind, gentle and patient, and took great care when washing/dressing/moving
her.
They made sure that she was kept clean and comfortable, and the laundry service was second to none! We were very impressed with the way the medical staff at Meppershall took care of Mum.
Very important to my mum was the food! The menu was varied and looked appetising. It was well prepared and presented, and ‘hot’ food always hot.
There were plenty of activities for the residents. While she was there, she was visited by two small ‘trick/treaters’ giving out sweets, she watched some fireworks, there were weekly visits from a therapy dog, a pantomime, carol singing with children from a local school, and an entertainer who sang Christmas songs.
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Review from H D (Daughter-in-law of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very efficiently run home, with caring and approachable staff who really care for their residents and their families.
Everywhere is very clean but not clinical. There is always staff around to help and assist with any queries/requests.
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Review from Beryl P (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my mother moved to New Meppershall Care Home I have found everybody very helpful and caring. I am very glad I picked Meppershall to look after her.
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Review from G F (Wife of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at New Meppershall Care Home over several weeks for assessment, before moving to a permanent nursing home.
Without exception, all the staff were polite, friendly, always available to help and showed empathy, which was very comforting during the stay.
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Review from L L (Daughter-in-law of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was cared for well and comfortably while his broken collar bone healed. The staff were polite and friendly and kept us well informed of his progress. The home was clean and well-presented.
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Review from Carl B (Son of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although Mum’s stay here was short, the care and attention she received was fantastic.
It was her birthday when she arrived, I only mentioned it as an aside, but a cake was arranged at very short notice.
It was a confusing time for Mum after her stay in hospital and all the staff did their utmost
to make her feel welcome and we know she was very well cared for. As a family, we’re all very grateful - thank you.
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Review from J B (Daughter of Resident) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t thank everybody enough for their kindness and help during a very difficult time. They are always professional in their approach, but more importantly, they are always thoughtful to my mother and all the family.
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Review from L T (Daughter of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was really well cared for and happy, she particularly enjoyed the social interaction and was never left alone. We always felt very welcome too. The staff and carers are so kind and friendly. She spent time at New Meppershall for a few weeks of convalescence after hospital.
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Review from Juliet T (Granddaughter of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran spent a few weeks here whilst waiting for a permanent residence elsewhere and the care she had was very very good. The building was well secured and you had to be buzzed in to gain access. The room she had was quite spacious and had all the facilities she needed. The carers were very friendly
and more than willing to assist her when needed. The building was clean and tidy and staff were always available to speak to.
She had 3 meals a day and was always offered desserts in the evening. Tea and coffee were always available and orange juice was supplied with dinners.
You can make the room your relatives/friends home by bringing in their belongings. A TV is in the room with a wardrobe, drawers, bed, bedside drawers and sink. Anything extra you can think of you can take in yourself.
You can trust that your relative/friend will be safe here.
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Review from M H (Daughter of Resident) published on 22 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted from hospital to New Meppershall with both nursing and dementia care needs. From the moment she arrived the team couldn’t have done any more than they did to ensure she was as comfortable and cared for as possible and this is mirrored with the way visiting family are welcomed
and kept up to date. Their professionalism, caring and attention to detail whilst retaining a feeling of family and community is second to none. It was an anxious time for us as a family when mum was admitted to a home. But our concerns immediately disappeared when we met everyone and saw how warmly mum was welcomed and settling in. It is impossible to thank or praise the team at New Meppershall enough.
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Review from Debby P (Daughter of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely modern, home in all aspects. Staff always on hand for both residents and visitors when required. Lots of activities for all residents both internal and external. Extra services provided eg hairdressers, manicurists, chiropodists, even care home cats. Residents taken on day trips to the seaside
whilst my mum was there, she loved the day trip.
Good food and drinks throughout the day.
Visitors/entertainers regularly visit the home.
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for New Meppershall Care Home is calculated as follows: ( (419 Excellents x 5) + (3 Goods x 4) ) ÷ 422 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Meppershall Care Home to verify any information. View our terms and conditions. New Meppershall Care Home has an Enhanced Service - more info.