New Meppershall Care Home

My Mum is staying here for an assessment, she is being taken very good care of. The staff are amazing and very friendly. Her room is of a very high standard and the whole place is very clean. I would highly recommend this care home.

Another nice touch was the day after my mother arrived, another resident presented her with a box of biscuits to welcome her, also the staff gave her and the other residents some toiletries and a bracelet. I can't praise the home and the staff enough. Well done and Thank you!

Dad has been at New Meppershall for a few months now and I have been thoroughly impressed with all the staff. Dad was in a poor state when he arrived and through the right medical treatment, kindness, understanding and outstanding care he has improved tremendously. When it was his birthday they made a wonderful fuss of him and even made a birthday cake. Photos were taken and the whole family were made very welcome, even my dog. All of Dad's mental and medical needs have been provided for and he is very settled. Thank you.

My grandad is at Meppershall, sadly with dementia. The staff are very polite, caring and helpful. Visiting is easy, you can visit whenever is good with you. Definitely feel my grandad is very well cared for. We would highly recommend this care home to anyone.

I would highly recommend New Meppershall Care Home to anyone who is looking for care for their loved ones. My mother was a resident for 4 weeks of rehabilitation from hospital. All the staff were extremely helpful, caring and friendly. They treated my mother at all times with dignity and compassion. We were contacted whenever necessary and kept informed about any issues that cropped up. Mum was sad to leave all the lovely carers behind, but we had to move her to be closer to family.

I would recommend New Meppershall Care Home to anyone whos looking for care for their loved ones. All the staff from management to cleaners is helpful, caring and friendly. The security of residents is very good. Fire drills and alarms work with all fire doors working correctly. Having experienced one personally while visiting my mother.

I have both my aunt and uncle at New Meppershall, both having Dementia to varying degrees, my aunt also has mobility issues and is currently not able to walk. At all times I have found the staff polite, caring and approachable. Both my aunt and uncle always say how lovely the carers/staff are that they are happy being there and are well looked after.

My aunt has been living in Daffodil House at New Meppershall since December 2019. She is well looked after and the staff go above and beyond to meet her needs, which are becoming more complex. I think one of the biggest benefits of the home is that you will normally see the same staff members, which gives it more of a family environment and also means that the staff are aware of how my aunt should be cared for. As a family member, I am kept fully updated on any changes or concerns which has been really important through Covid lockdowns. This is a brilliant care home and prior to Covid they had a variety of activities to engage the residents and I can see that they are trying to get back to this without putting the residents at risk. After a poor experience of care homes with another family member, Daffodil House has shown what a wonderful home can be had when independent living is no longer viable.

My mother came to New Meppershall for an assessment following a stay in hospital in July. It was clear to us that she really couldn't care for herself any longer at home and needed 24 hour care. She had the opportunity of a permanent place at New Meppershall and we Jumped at the chance as we were impressed with the care and support from the staff. We haven't looked back. Every single member of staff (whatever their role) is very friendly, welcoming and patient with the residents. We are contacted whenever necessary and feel we are kept informed about issues that crop up. My mother seems very content here.

Mum moved into New Meppershall (Daffodil Unit) in February 2022 due to her dementia getting worse. She settled in quickly and the staff are always friendly and helpful. Any questions/queries are always dealt with promptly and we are given regular updates on mum. It's lovely to see photos of Mum joining in with the activities and we are able to relax knowing that she is being well cared for. I would definitely recommend this Care Home.

My son and I paid an unexpected visit to my brother which was a very pleasant experience. The staff are all so very caring and you can see they are dedicated in the work they are doing. I feel that since my brother has been in the care home he has improved so much it is now a pleasure to visit. I thank each and every one for their endless patience and care.

My husband has only been in this care home for a week, having spent the previous five months between hospitals and a care home, during that 5 months he lost about two stone in weight and was confined to bed or a wheelchair due to the possibility of falls. Just prior to his admission to New Meppershall, the source of his problems was finally diagnosed in hospital and treated, but he was left extremely weak and listless. He has made significant strides in his recovery here, becoming mentally alert and aware of his surroundings, and even stated that 'the staff here are ever so nice....'. That is such a comfort when you cannot be there frequently, and he appears also to have begun the long road towards regaining some mobility, which was fine five months ago before all his admissions and changes of environment. I have yet to see an unhappy looking staff member - all greet you with a smile and nothing is too much trouble. Cannot thank the staff enough for making the home so welcoming.

They made visiting easy with nice lounge areas for friends and family with tea and coffee facilities. Lovely for me as I live 300 miles away. I cannot recommend it highly enough.

My mother was admitted to Meppershall from hospital having had a fall at home, fracturing her hip. Mum has several health issues: almost blind, dementia, arthritis and her recent fracture. The staff have been lovely from the start - kept us informed of what was happening, very aware of Mum's care needs and have met these very well. Mum has been very happy, peaceful and settled at Meppershall - it's only because of a placement which is next door to my father's home that she is moving on. Thank you to everyone at New Meppershall.

I have been so pleased with the care my mother-in-law has been receiving. Everyone has been so helpful and makes you feel part of a family. It been lovely seeing my mother-in-law joining in with the activities and being invited for a day trip to the seaside. Thank you all for making a very difficult time much easier for us.

My mother's condition means she needs to feel safe and secure in a homely environment which she totally does at New Meppershall Care Home. She is settled and surrounded by very caring staff 24/7 who go over and above to make her days good. As a family we can relax knowing she is safe and so well cared for.

The management are very quick to respond to emails and enquiries. The staff are always friendly and helpful. My dad is well cared for by the staff. He's happy at the care home. He loves being in the garden which is well maintained.

My father has Alzheimer's Disease and Vascular Dementia, and has been a resident at the New Meppershall Care Home (Daffodil Unit) for almost two years. During this time, he has been looked after with loving care and has been treated with dignity. He has a one-to-one carer with him during the day and, as this tends to be the same person, it means that if there is any change in my father's mental or physical state, this is noticed immediately. The staff at the home are very helpful, caring and friendly. Any issues are communicated to our family very promptly, which is greatly appreciated. They have accommodated visits throughout the lockdown, which has helped my father's mental health. This has also helped my mother's mental health, as she has been allowed to visit my father on regular occasions. The communal areas of the home and my father's room are always clean. The staff go the extra mile to ensure that everyone is looked after really well and all special occasions are celebrated.

I would fully recommend this home nice and clean and friendly.

I am very pleased to see New Meppershall now has a good rating for its care. Totally deserved in my opinion.