New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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10 120 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
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Care Provided by New Meppershall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

Our fees are based on a thorough assessment of each resident’s individual needs, ensuring that the level of care and support provided is tailored appropriately.

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Viviana Budai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visiting hours are flexible to suit the needs of residents and their families. You’re welcome to visit at any time, with no set time limit. The team kindly ask that visitors are mindful of residents’ comfort during the later hours of the evening.

Parking

  • Ample complimentary parking is provided for the comfort and convenience of guests.

New Meppershall Care Home Reviews (120)

10

New Meppershall Care Home has a Review Score of 10 (9.982) out of 10, based on 39 reviews in the last 2 years.
Over all time New Meppershall Care Home has 120 reviews.

Overall Experience
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Date Published
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Reviewer Connection to New Meppershall Care Home
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Total of 120, showing 81-100
Review from Simon C (Son of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service is and has always been excellent. Both parents were cared for together in the home within the dementia unit. The whole process was new to me from application to handling their passing. The team helped me at every step and supported them as a couple where ever possible, providing as close
to normal daily life as possible.
During events that required additional medical intervention, they would take the necessary steps without hesitation, most of the time, the reply to my question of, "Ok what do you need me to do?", the reply was, "We are just calling to let you know, you don't need to do anything".
Even during the challenge of COVID, they quickly put systems in place to maintain contact and as rules became more flexible, the team provided and adapted facilities to accommodate more interaction.
Team members took the time to find out personal and historical family information to help them celebrate their past memories.
Thank you for everything you did for them both.
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Review from Amanda K (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was transferred to New Meppershall in April for end of life care. I can honestly say this care home is amazing. They are extremely thorough, extremely clean, the rooms are great, great facilities, the staff are on it, from the nursing to the carers.


Meppershall has shown they are far more

superior in every way. The care plan is way above the previous standard. The nurse is exemplary in the care of my father's wounds and I am given regular updates with regards to my dad's health and treatment. The home treats my dad as if he is one of their family and they spoil him with regular visits to check on him even if it is not in the care plan or for a cup of tea, they just look out for everyone. Dad has regular cups of tea and desserts in-between meal times. I have also seen carers go to a resident letting them know their favourite programs is on.


Their review percentage needs to be changed, it is far too low. I can not fault Meppershall in any way.

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Review from Steve S (Son of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care given by all the team at New Meppershall, everyone is so friendly and helpful. Dad was there for assessment and has moved to a nearer home but had it been nearer to me I would have no hesitation in having Meppershall look after dad as they treat everyone as a family member. The care
given is so personal you couldn't wish for a safer and more positive place for your parent to go to, if they cannot be with you. Thanks for all the care and attention the team has given dad.
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Review from Lisa S (Daughter of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent all-round care. The previous care home injured my father after three weeks of end of life care. He was always cold and bent up at the end of a foot of the bed on creased and rumpled sheets. New Meppershall genuinely care about their residents, dad is always comfy, secure and laying correctly.
He is very well cared for, would highly recommend.
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Review from T W (Granddaughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at this care home are really lovely. They kept nan topped up on pain relief so she wasn't in pain and kept us topped up with drinks and food even when we were there towards the end of the night. They decorated the home for nan's 100th birthday and got her a cake as well, which they came in
with candles singing happy birthday to her. Also sang happy birthday for my mum's 70th birthday which was lovely. The meals are lovely there. Thanks so much to all the staff.
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Review from Gary W (Son of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was taken to the home at the end of January for an end of life stay and she was there for almost 4 weeks. The care she received was unbelievable. I was able to visit every day and was always made very welcome. I got to know the staff very well and I have so much admiration for all of them
because they did their absolute best to make my mothers stay as comfortable as possible.
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Review from Shirley W (Friend of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited a very good friend of mine on 2 occasions now. I have found all the staff extremely friendly and caring, going that extra mile, nothing is too much trouble. The home itself is of a very high standard, and spotlessly clean. The rooms are lovely and homely. I wouldn’t hesitate to recommend
this home.
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Review from Sam G (Daughter of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care was received for mum with really caring and helpful staff. Can not recommend them highly enough. The care and compassion we received when mum passed away was second to none and we felt supported and cared for during mum's stay there.
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Review from Elizabeth R (Daughter of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a difficult start for my father, who was very poorly when he arrived, we cannot thank the staff enough for the care and support they gave both him and the family during his stay at New Meppershall. Their empathy, understanding and professionalism made his last few months so much more bearable
as he battled his cancer.
Thank you all for everything you did.
We will be forever grateful.
Reply from Abhinav Saraogi, Director at New Meppershall Care Home
Thank you very much for your kind words, Elizabeth.
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Review from Eleanor P (Daughter-in-law of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home was only responsible for my mother-in-law for a month as she deteriorated quickly and needed palliative care. They did really well on keeping me informed and were ahead of the game with ordering meds for the syringe driver for example. They knew what they were doing at vast contrast to
the other home my M-I-L had been in. This meant I could relax and know that they were on it! When someone is dying some dignity is a must and they offered this as what was obviously their standard care and I would know as I am a nurse! I am so pleased she ended up here and my only regret is that I could not move her sooner because of covid! A very big thank you to all the staff you are all much appreciated by our family.
Reply from Sharad Saraogi, Director at New Meppershall Care Home
Thank you for your kind words, Eleanor. Whilst it is their duty, appreciation of their efforts means so much to them.
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Review from Angela (Daughter of Resident) published on 19 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was cared for at New Meppershall for five and a half years and we were very happy with the consistently good care he received. The staff are amazing - hard working and very caring. In Dad's last days it felt like they were our extended family, caring for us as well as Dad. We can’t thank them enough
for all they did for us all.
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Review from Nick C (Son of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a great comfort to us to see what care and affection my mother received from the carers, nurses and office staff at New Meppershall. They also had time to listen to us as well when we needed to offload some of the stress that had built up prior to getting mum into the home. I cannot thank everyone
enough for their care and professionalism.
I know mum enjoyed the many and varied activities laid on. It was great to be able to see the pictures on the private social media page of her smiling and enjoying herself.
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Review from Nick (Son of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was transferred here after her previous care home went out of business. Well, they say blessings come in many packages. From day one my mother and all members of the family were treated with nothing but kindness, care and consideration for all our needs.
The rooms are well decorated and
well equipped for each persons needs and requirements.
My father visited my mother daily and was equally cared for, with refreshments and a cooked lunch if he required one. New Meppershall, is a well run, very clean and active place to be a resident in, if I ever needed nursing care, here would be my first choice.
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Review from R B (Husband of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care both day and night. The staff are excellent and very caring. The home is well kept and clean and tidy. My wife is very settled in New Meppershall and she is stimulated by the individual care and activities. Whilst recognising the difficulties, greater oversight of personal
clothing would be appreciated.
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Review from Frederick K (Nephew of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the facilities well kept: both rooms and common areas were clean and organized. The staff were friendly and attentive to the needs of the residents. From the interactions I observed, it was evident that the staff knew the subtle needs of each individual. The staff also interacted among themselves
in a professional and co-operative manner. The overall atmosphere was welcoming.
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Review from Ian M (Resident) assisted by family/friend published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly staff. Good food. Medication dispensed on time. Staff always checking my wellbeing. Room was good. Activities were good. Interacted well with other residents. Only negative was morning staff were under pressure daily.
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Review from Herb P (Nephew of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Meppershall demonstrates acts of love each day in caring for and keeping the residents happy and engaged. This is especially poignant since my uncle who lives there, has no living relatives in the UK and we are so far away. Yet, through social media, we are able to see and participate in
the daily activities between residents and staff. Our uncle recently celebrated his 92nd birthday and we were part of the celebrations via a video phone call; as if we were right there face to face. Meppershell far exceeded our expectations. Keep up the good work!
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Review from A B (Power of Attorney of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care received day and night. Staff are brilliant, home is very clean and tidy. Food is very good. Activities are varied and good fun. Resident is very happy every day and enjoys everything. Given her services we couldn't give at home. When visiting feel very welcome and asked to
join in activities. She loves the cats which live in the home too.
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Review from L S (Wife of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time we have used this care home, and certainly wished we had found it before. My husband really enjoyed his stay and is happy to go back for his respite. Staff excellent, food excellent, very clean and nothing is too much trouble. Would thoroughly recommend.
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Review from Stephen (Husband of Resident) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was transferred to this care home from hospital in a very poorly and confused condition. The staff were very understanding and respectful. Due to the long battle she had endured she, unfortunately, was only at this care home from Friday to the following Wednesday when she passed away. In the
time she was there all members of staff were considerate, respectful, helpful and compassionate, not only toward my wife but to myself and other family members when visiting. Even at my wife's funeral, a member of staff attended to pay her respects.
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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for New Meppershall Care Home is calculated as follows: ( (439 Excellents x 5) + (8 Goods x 4) ) ÷ 447 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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