New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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10 116 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Viviana Budai (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

New Meppershall Care Home Reviews (116)

10

New Meppershall Care Home has a Review Score of 10 (9.993) out of 10, based on 37 reviews in the last 2 years.
Over all time New Meppershall Care Home has 116 reviews.

Overall Experience
  • 112
  • 4
  • 0
  • 0
  • 0
Date Published
  • 116
  • 5
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  • 37
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Reviewer Connection to New Meppershall Care Home
  • 49
  • 27
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 116, showing 101-116
Review from Linda F (Daughter of Resident) published on 27 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came here for respite, so we could have a holiday. She liked it so much she did not want to come home. She is looked after so well by the most caring staff that attend to her needs with a smile on their faces. I couldn't thank them enough for their dedication. Mum is very happy there and wouldn't
want to be anywhere else.
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Review from Linda F (Daughter of Resident) published on 27 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came here for respite, so we could have a holiday. She liked it so much she did not want to come home. She is looked after so well by the most caring staff that attend to her needs with a smile on their faces. I couldn't thank them enough for their dedication. Mum is very happy there and wouldn't
want to be anywhere else.
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Review from Valerie B (Wife of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Meppershall care home on the 25th January 2019. Sadly he passed away on the 8th February 2019. The care and love and support he received were beyond excellent. From the moment he was helped into bed he relaxed and was happy.
Myself and our family were looked after excellently
and always made to feel welcome.
I would highly recommend this home to anyone as superb.
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Review from Craig S (Son of Resident) published on 21 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my father suffered another stoke he went here after he was transferred from hospital. On every visit the place and staff were amazing, always clean and tidy and staff very cheerful and helpful.


I truly believe if it wasn't for the staff there my father wouldn't be with us today, he is almost

back to 100% of his old self.
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Review from Lyn M (Sister-in-law of Resident) published on 1 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise too highly the care and consideration shown to my brother-in-law during his stay at New Meppershall. The staff are friendly and dedicated and cannot do enough to ensure his comfort.
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Review from Sarah E (Daughter of Resident) published on 15 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very modern and spacious care home. Both of my parents are well looked after. Mum is totally dependent on care for everything including eating and drinking. She is treated with the utmost respect and staff are always willing to spend time with her and make her smile. Dad is well looked after but still
tries to be a little too independent. He is at risk of falling and staff are very aware of this and keep a close eye on him. I feel totally confident with the care they both receive. As I live quite a distance away it is comforting to know they are both being looked after so well. I find all staff, carers, nurses, cleaners and office staff very approachable and willing to help. Nothing is too much trouble.
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Review from Valerie C (Daughter of Resident) published on 8 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursing and overall care my mother is receiving at New Meppershall is exemplary. The staff are totally professional, friendly, warm and truly caring.


My mum now feels not only very comfortable but completely safe with the right level of nursing she requires for her condition. Her room and the

facilities are superb and visitors are made to feel very welcome too. We could not have found a better safe haven for her.
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Review from Kim S (Daughter of Resident) published on 17 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing a number of care homes we were relieved to find Meppershall, it was clean and bright, the decor and furniture is refreshingly modern. The staff are friendly and are very interactive with their residents family and friends. They should also pride themselves on their activities, so much
thought goes into the resident's needs and likes. Dad was terrified on his first day (heartbreaking) but the next day I found him sitting in the lounge relaxed and smiling - I was amazed - and from that day forward he never mentioned leaving or going home which proved he felt safe. They took great care of his personal hygiene and well-being, they would contact me immediately with any concerns. If I had any issues or wanted any changes with Dads care it would be actioned without delay. They were so supportive to the family when Dad moved from Dementia to Nursing. I will be forever grateful for the care, attention, love and kindness the staff gave my Dad and also for the support they gave us. Thank You.
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Review from Carol P (Daughter of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is so happy and content and the care she receives is fantastic. The care staff are so friendly and welcoming and always there if Mum needs anything. The activities the care home provides are so varied and there is always something for everyone. My mum is so comfortable and never wants for anything.
I couldn't wish for anything more for my mum, they look after her so well.
The home always involves family in activities, they also keep me well informed about Mums care and health. If you're looking for a care home, Meppershall has got to be first choice it is clean fresh and welcoming and all the staff make time for a chat with you.
It really is home from home.
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Review from Ray B (Husband of Resident) published on 8 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great home with wonderful, caring staff. Clean, good food and would recommend to anyone should the need arise.
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Review from Michael P (Son of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meppershall Nursing Home was home for my Father for 18 months before he died at the age of 97. His time there was a happy and contented one with outstanding care from everyone that he came in contact with. Without the care and support from staff, his family would have struggled immensely as putting
our Dad in a home was not an easy decision and one we tried to avoid. The staff were very friendly and work very hard. Looking after someone with dementia is not an easy job and all the staff were patient and understanding of the needs our Dad had. We will always be truly grateful.
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Review from Catherine (Daughter of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely surroundings and very homely atmosphere. Extremely clean and well maintained. The ensuite room was modern and clean and nicely decorated.
Friendly and caring staff, always tried to accommodate requests and spent a lot of time helping to resolve issues related to medication and follow up after
my father's hospital transfer.
Food was good too, I would certainly stay here myself!
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Review from Roz P (Daughter of Resident) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is well kept with a very friendly atmosphere. Staff have time for everyone, relatives as well as residents. Mum is always up and dressed whenever I visit. She is well looked after and is comfortable in her surroundings. I am kept very well informed of any problems and what needs to be done. I
do not have any worries as Mum is in very good hands.
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Review from Francis A (Son of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent 8 nights respite care at Meppershall, at short notice. Pre-stay assessment at home and all comms were excellent, even more impressive given such short notice! Upon arrival of the home, we were greeted by the manager of the dementia unit and immediately put at ease. Escorted upstairs
via lift and my mother and myself offered refreshments and tour of room. Met other staff and residents.
On each visit the staff to resident ratio was high and staff were always engaged with residents in activities. All areas were spotlessly clean and snacks always placed around.
Security levels very high. Staff all extremely friendly. Meppershall Home is more for longer term residents and my experience of my mother's short stay would lend me to recommend to anybody.
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Review from Bruce M (Son of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the staff and home. My mother was very poorly in care, but I found staff very professional, caring and vigilant. When my Mum was in pain, the staff were quick to arrange a doctor and in one case hospital check. She had nice, roomy accommodation and 'loved the sunny' lounge and balcony
as well as the mess room. She wasn't eating much but food seemed good, staff were gently coaxing her to drink little and often.
When she passed, carers and management were excellent, they couldn't do enough and though they were always professional some were genuinely upset at Mum's passing. My experience - comfortable, secure, well-run facility, with some excellent, professional, genuinely caring staff.
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Review from J S (Daughter of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident at the New Mappershall care home in March 2015. After visiting homes to decide where she should go I was overjoyed to find this home which is modern, clean and so well equipped to care for its residents. Since moving in I have had complete piece of mind (given that I live
a long way away and I am the only relative) that my mother receives the best possible care. The staff are friendly, well qualified and can't do enough to help the patients. In addition they extend the same care and professionalism to us as relatives. Cant recommend this home highly enough. A genuine gem!
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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for New Meppershall Care Home is calculated as follows: ( (419 Excellents x 5) + (3 Goods x 4) ) ÷ 422 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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