New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
Review Us
Top 20 carehome certificate
10 116 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
Show New Meppershall Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Viviana Budai (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

New Meppershall Care Home Reviews (116)

10

New Meppershall Care Home has a Review Score of 10 (9.993) out of 10, based on 37 reviews in the last 2 years.
Over all time New Meppershall Care Home has 116 reviews.

Overall Experience
  • 112
  • 4
  • 0
  • 0
  • 0
Date Published
  • 116
  • 5
  • 16
  • 37
  • 79
Reviewer Connection to New Meppershall Care Home
  • 49
  • 27
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 116, showing 61-80
Review from Anthony S (Son of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend New Meppershall Care Home to anyone whos looking for care for their loved ones. All the staff from management to cleaners is helpful, caring and friendly. The security of residents is very good. Fire drills and alarms work with all fire doors working correctly. Having experienced one
personally while visiting my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan F (Niece of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have both my aunt and uncle at New Meppershall, both having Dementia to varying degrees, my aunt also has mobility issues and is currently not able to walk. At all times I have found the staff polite, caring and approachable. Both my aunt and uncle always say how lovely the carers/staff are that they
are happy being there and are well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kirsty C (Niece of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been living in Daffodil House at New Meppershall since December 2019. She is well looked after and the staff go above and beyond to meet her needs, which are becoming more complex. I think one of the biggest benefits of the home is that you will normally see the same staff members, which
gives it more of a family environment and also means that the staff are aware of how my aunt should be cared for. As a family member, I am kept fully updated on any changes or concerns which has been really important through Covid lockdowns. This is a brilliant care home and prior to Covid they had a variety of activities to engage the residents and I can see that they are trying to get back to this without putting the residents at risk. After a poor experience of care homes with another family member, Daffodil House has shown what a wonderful home can be had when independent living is no longer viable.
Reply from Viviana Budai, Manager at New Meppershall Care Home

Thank you for your kind words. It is a privilege to care for your aunt.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Hayley Y (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to New Meppershall for an assessment following a stay in hospital in July. It was clear to us that she really couldn't care for herself any longer at home and needed 24 hour care. She had the opportunity of a permanent place at New Meppershall and we Jumped at the chance as we were impressed
with the care and support from the staff. We haven't looked back. Every single member of staff (whatever their role) is very friendly, welcoming and patient with the residents. We are contacted whenever necessary and feel we are kept informed about issues that crop up. My mother seems very content here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon H (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into New Meppershall (Daffodil Unit) in February 2022 due to her dementia getting worse. She settled in quickly and the staff are always friendly and helpful. Any questions/queries are always dealt with promptly and we are given regular updates on mum. It's lovely to see photos of Mum joining
in with the activities and we are able to relax knowing that she is being well cared for. I would definitely recommend this Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Sister of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son and I paid an unexpected visit to my brother which was a very pleasant experience. The staff are all so very caring and you can see they are dedicated in the work they are doing. I feel that since my brother has been in the care home he has improved so much it is now a pleasure to visit. I thank
each and every one for their endless patience and care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mavis K (Wife of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in this care home for a week, having spent the previous five months between hospitals and a care home, during that 5 months he lost about two stone in weight and was confined to bed or a wheelchair due to the possibility of falls. Just prior to his admission to New Meppershall,
the source of his problems was finally diagnosed in hospital and treated, but he was left extremely weak and listless. He has made significant strides in his recovery here, becoming mentally alert and aware of his surroundings, and even stated that 'the staff here are ever so nice....'. That is such a comfort when you cannot be there frequently, and he appears also to have begun the long road towards regaining some mobility, which was fine five months ago before all his admissions and changes of environment. I have yet to see an unhappy looking staff member - all greet you with a smile and nothing is too much trouble. Cannot thank the staff enough for making the home so welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn D (Niece of Resident) published on 19 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
New Meppershall Care Home was friendly efficient and very caring to my Aunt.
Nothing was too much trouble for them.
They were professional in their care as well as friendly and compassionate.
They made visiting easy with nice lounge areas for friends and family with tea and coffee facilities. Lovely
for me as I live 300 miles away. I cannot recommend it highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alexandra S (Daughter of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Meppershall from hospital having had a fall at home, fracturing her hip. Mum has several health issues: almost blind, dementia, arthritis and her recent fracture. The staff have been lovely from the start - kept us informed of what was happening, very aware of Mum's care needs
and have met these very well. Mum has been very happy, peaceful and settled at Meppershall - it's only because of a placement which is next door to my father's home that she is moving on. Thank you to everyone at New Meppershall.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin K (Son of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management are very quick to respond to emails and enquiries. The staff are always friendly and helpful. My dad is well cared for by the staff. He's happy at the care home. He loves being in the garden which is well maintained.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R G (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's condition means she needs to feel safe and secure in a homely environment which she totally does at New Meppershall Care Home. She is settled and surrounded by very caring staff 24/7 who go over and above to make her days good. As a family we can relax knowing she is safe and so well cared
for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kellie P (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so pleased with the care my mother-in-law has been receiving. Everyone has been so helpful and makes you feel part of a family. It been lovely seeing my mother-in-law joining in with the activities and being invited for a day trip to the seaside. Thank you all for making a very difficult
time much easier for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison C (Daughter of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has Alzheimer's Disease and Vascular Dementia, and has been a resident at the New Meppershall Care Home (Daffodil Unit) for almost two years. During this time, he has been looked after with loving care and has been treated with dignity. He has a one-to-one carer with him during the day and,
as this tends to be the same person, it means that if there is any change in my father's mental or physical state, this is noticed immediately. The staff at the home are very helpful, caring and friendly. Any issues are communicated to our family very promptly, which is greatly appreciated. They have accommodated visits throughout the lockdown, which has helped my father's mental health. This has also helped my mother's mental health, as she has been allowed to visit my father on regular occasions. The communal areas of the home and my father's room are always clean. The staff go the extra mile to ensure that everyone is looked after really well and all special occasions are celebrated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liza D (Father of Resident) published on 6 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went in last year on respite for 6 weeks. The staff all made him feel part of the home.
After the 6 weeks was up he stayed on in the home. He loves all the staff they are very caring and listen to each person's needs.
I would fully recommend this home nice and clean and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul G (Son of Resident) published on 3 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so pleased with the care my mother has received in the last 20 months at New Meppershall. The staff are absolutely wonderful and any issues are communicated promptly and with compassion.
Mum has dementia and has settled really well into Daffodil House - the dementia unit. Her room is
absolutely immaculate and every time I visit she loves to explain how comfortable and spacious her room is. Mum was very house-proud before dementia became severe, and she is always full of praise for how clean her room is. The En Suite shower room is spacious and always immaculate.
Mum always praises the standard of the food and is well cared for.
I am very pleased to see New Meppershall now has a good rating for its care. Totally deserved in my opinion.
Reply from Sharad Saraogi, Director at New Meppershall Care Home

Thank you for your kind words, Paul. It means so much to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia G (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took Mum for respite in March 2022. She was made very welcome and they have nursed her back to health. All the staff have been welcoming when we visit, despite Covid restrictions. Any questions we have raised have always been responded to quickly and updates on Mum with regard to her health and
well being has been so helpful to us. The staff have shown great care and consideration. Mum will soon become a permanent resident and we are confident in the care she will receive, knowing they will give her guidance, and encouragement and she will be safe. Thank you to everyone involved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon C (Son of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service is and has always been excellent. Both parents were cared for together in the home within the dementia unit. The whole process was new to me from application to handling their passing. The team helped me at every step and supported them as a couple where ever possible, providing as close
to normal daily life as possible.
During events that required additional medical intervention, they would take the necessary steps without hesitation, most of the time, the reply to my question of, "Ok what do you need me to do?", the reply was, "We are just calling to let you know, you don't need to do anything".
Even during the challenge of COVID, they quickly put systems in place to maintain contact and as rules became more flexible, the team provided and adapted facilities to accommodate more interaction.
Team members took the time to find out personal and historical family information to help them celebrate their past memories.
Thank you for everything you did for them both.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda K (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was transferred to New Meppershall in April for end of life care. I can honestly say this care home is amazing. They are extremely thorough, extremely clean, the rooms are great, great facilities, the staff are on it, from the nursing to the carers.


Meppershall has shown they are far more

superior in every way. The care plan is way above the previous standard. The nurse is exemplary in the care of my father's wounds and I am given regular updates with regards to my dad's health and treatment. The home treats my dad as if he is one of their family and they spoil him with regular visits to check on him even if it is not in the care plan or for a cup of tea, they just look out for everyone. Dad has regular cups of tea and desserts in-between meal times. I have also seen carers go to a resident letting them know their favourite programs is on.


Their review percentage needs to be changed, it is far too low. I can not fault Meppershall in any way.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve S (Son of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care given by all the team at New Meppershall, everyone is so friendly and helpful. Dad was there for assessment and has moved to a nearer home but had it been nearer to me I would have no hesitation in having Meppershall look after dad as they treat everyone as a family member. The care
given is so personal you couldn't wish for a safer and more positive place for your parent to go to, if they cannot be with you. Thanks for all the care and attention the team has given dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa S (Daughter of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent all-round care. The previous care home injured my father after three weeks of end of life care. He was always cold and bent up at the end of a foot of the bed on creased and rumpled sheets. New Meppershall genuinely care about their residents, dad is always comfy, secure and laying correctly.
He is very well cared for, would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.993 for New Meppershall Care Home is calculated as follows: ( (419 Excellents x 5) + (3 Goods x 4) ) ÷ 422 Ratings = 4.993
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Meppershall Care Home to verify any information. View our terms and conditions. New Meppershall Care Home has an Enhanced Service - more info.