New Meppershall Care Home

79 Shefford Road, Meppershall, Shefford SG17 5LL
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10 120 Reviews
  • New Meppershall Care Home, Shefford
At New Meppershall, they combine modern facilities and practices with traditional family values to provide your family with the best care, love and support possible.

New Meppershall care home came under new management in June 2015, and they have been absolutely delighted with the response to their re-launch of the home and the launch of their cutting-edge, purpose-built dementia wing.

Each resident has the luxury of living in a newly refurbished building with delightful landscaped gardens nestled in the beautiful countryside. New Meppershall is a wonderful, tranquil building set in a truly unique environment.

It has been carefully refurbished to the highest standards and residents can look forward to the very best care, in the most peaceful of surroundings.
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Care Provided by New Meppershall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1450 – £1600
  • Self-Funded Nursing Care: £1450 – £1600
  • Self-Funded Nursing Dementia Care: £1450 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1600

Our fees are based on a thorough assessment of each resident’s individual needs, ensuring that the level of care and support provided is tailored appropriately.

These prices are only a guideline, please contact New Meppershall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Viviana Budai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visiting hours are flexible to suit the needs of residents and their families. You’re welcome to visit at any time, with no set time limit. The team kindly ask that visitors are mindful of residents’ comfort during the later hours of the evening.

Parking

  • Ample complimentary parking is provided for the comfort and convenience of guests.

New Meppershall Care Home Reviews (120)

10

New Meppershall Care Home has a Review Score of 10 (9.982) out of 10, based on 39 reviews in the last 2 years.
Over all time New Meppershall Care Home has 120 reviews.

Overall Experience
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Reviewer Connection to New Meppershall Care Home
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Total of 120, showing 61-80
Review from Clive P (Son of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother arrived at Meppershall Care home on 22nd December 2022 after a prolonged hospital stay. We visited her a couple of days after her arrival and she looked a lot better than she had in hospital, and we could actually hold an intelligent conversation with her. Her room is very nice and
she can see the garden through her window. All the staff that we have met/dealt with are extremely professional/courteous and nothing is too much trouble for them.
Each room has a picture outside the door with the patient's picture and name.
Another nice touch was the day after my mother arrived, another resident presented her with a box of biscuits to welcome her, also the staff gave her and the other residents some toiletries and a bracelet. I can't praise the home and the staff enough. Well done and Thank you!
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Review from Emma B (Daughter of Resident) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at New Meppershall for a few months now and I have been thoroughly impressed with all the staff. Dad was in a poor state when he arrived and through the right medical treatment, kindness, understanding and outstanding care he has improved tremendously. When it was his birthday they made
a wonderful fuss of him and even made a birthday cake. Photos were taken and the whole family were made very welcome, even my dog. All of Dad's mental and medical needs have been provided for and he is very settled. Thank you.
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Review from Louise T (Granddaughter of Resident) published on 21 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is at Meppershall, sadly with dementia. The staff are very polite, caring and helpful. Visiting is easy, you can visit whenever is good with you. Definitely feel my grandad is very well cared for. We would highly recommend this care home to anyone.
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Review from Hazel A (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend New Meppershall Care Home to anyone who is looking for care for their loved ones. My mother was a resident for 4 weeks of rehabilitation from hospital. All the staff were extremely helpful, caring and friendly. They treated my mother at all times with dignity and compassion.
We were contacted whenever necessary and kept informed about any issues that cropped up. Mum was sad to leave all the lovely carers behind, but we had to move her to be closer to family.
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Review from Anthony S (Son of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend New Meppershall Care Home to anyone whos looking for care for their loved ones. All the staff from management to cleaners is helpful, caring and friendly. The security of residents is very good. Fire drills and alarms work with all fire doors working correctly. Having experienced one
personally while visiting my mother.
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Review from Susan F (Niece of Resident) published on 30 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have both my aunt and uncle at New Meppershall, both having Dementia to varying degrees, my aunt also has mobility issues and is currently not able to walk. At all times I have found the staff polite, caring and approachable. Both my aunt and uncle always say how lovely the carers/staff are that they
are happy being there and are well looked after.
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Review from Kirsty C (Niece of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been living in Daffodil House at New Meppershall since December 2019. She is well looked after and the staff go above and beyond to meet her needs, which are becoming more complex. I think one of the biggest benefits of the home is that you will normally see the same staff members, which
gives it more of a family environment and also means that the staff are aware of how my aunt should be cared for. As a family member, I am kept fully updated on any changes or concerns which has been really important through Covid lockdowns. This is a brilliant care home and prior to Covid they had a variety of activities to engage the residents and I can see that they are trying to get back to this without putting the residents at risk. After a poor experience of care homes with another family member, Daffodil House has shown what a wonderful home can be had when independent living is no longer viable.
Reply from Viviana Budai, Manager at New Meppershall Care Home
Thank you for your kind words. It is a privilege to care for your aunt.
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Review from Hayley Y (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to New Meppershall for an assessment following a stay in hospital in July. It was clear to us that she really couldn't care for herself any longer at home and needed 24 hour care. She had the opportunity of a permanent place at New Meppershall and we Jumped at the chance as we were impressed
with the care and support from the staff. We haven't looked back. Every single member of staff (whatever their role) is very friendly, welcoming and patient with the residents. We are contacted whenever necessary and feel we are kept informed about issues that crop up. My mother seems very content here.
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Review from Sharon H (Daughter of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into New Meppershall (Daffodil Unit) in February 2022 due to her dementia getting worse. She settled in quickly and the staff are always friendly and helpful. Any questions/queries are always dealt with promptly and we are given regular updates on mum. It's lovely to see photos of Mum joining
in with the activities and we are able to relax knowing that she is being well cared for. I would definitely recommend this Care Home.
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Review from Christine B (Sister of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son and I paid an unexpected visit to my brother which was a very pleasant experience. The staff are all so very caring and you can see they are dedicated in the work they are doing. I feel that since my brother has been in the care home he has improved so much it is now a pleasure to visit. I thank
each and every one for their endless patience and care.
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Review from Mavis K (Wife of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in this care home for a week, having spent the previous five months between hospitals and a care home, during that 5 months he lost about two stone in weight and was confined to bed or a wheelchair due to the possibility of falls. Just prior to his admission to New Meppershall,
the source of his problems was finally diagnosed in hospital and treated, but he was left extremely weak and listless. He has made significant strides in his recovery here, becoming mentally alert and aware of his surroundings, and even stated that 'the staff here are ever so nice....'. That is such a comfort when you cannot be there frequently, and he appears also to have begun the long road towards regaining some mobility, which was fine five months ago before all his admissions and changes of environment. I have yet to see an unhappy looking staff member - all greet you with a smile and nothing is too much trouble. Cannot thank the staff enough for making the home so welcoming.
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Review from Carolyn D (Niece of Resident) published on 19 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
New Meppershall Care Home was friendly efficient and very caring to my Aunt.
Nothing was too much trouble for them.
They were professional in their care as well as friendly and compassionate.
They made visiting easy with nice lounge areas for friends and family with tea and coffee facilities. Lovely
for me as I live 300 miles away. I cannot recommend it highly enough.
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Review from Alexandra S (Daughter of Resident) published on 6 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Meppershall from hospital having had a fall at home, fracturing her hip. Mum has several health issues: almost blind, dementia, arthritis and her recent fracture. The staff have been lovely from the start - kept us informed of what was happening, very aware of Mum's care needs
and have met these very well. Mum has been very happy, peaceful and settled at Meppershall - it's only because of a placement which is next door to my father's home that she is moving on. Thank you to everyone at New Meppershall.
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Review from Martin K (Son of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management are very quick to respond to emails and enquiries. The staff are always friendly and helpful. My dad is well cared for by the staff. He's happy at the care home. He loves being in the garden which is well maintained.
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Review from R G (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's condition means she needs to feel safe and secure in a homely environment which she totally does at New Meppershall Care Home. She is settled and surrounded by very caring staff 24/7 who go over and above to make her days good. As a family we can relax knowing she is safe and so well cared
for.
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Review from Kellie P (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so pleased with the care my mother-in-law has been receiving. Everyone has been so helpful and makes you feel part of a family. It been lovely seeing my mother-in-law joining in with the activities and being invited for a day trip to the seaside. Thank you all for making a very difficult
time much easier for us.
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Review from Alison C (Daughter of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has Alzheimer's Disease and Vascular Dementia, and has been a resident at the New Meppershall Care Home (Daffodil Unit) for almost two years. During this time, he has been looked after with loving care and has been treated with dignity. He has a one-to-one carer with him during the day and,
as this tends to be the same person, it means that if there is any change in my father's mental or physical state, this is noticed immediately. The staff at the home are very helpful, caring and friendly. Any issues are communicated to our family very promptly, which is greatly appreciated. They have accommodated visits throughout the lockdown, which has helped my father's mental health. This has also helped my mother's mental health, as she has been allowed to visit my father on regular occasions. The communal areas of the home and my father's room are always clean. The staff go the extra mile to ensure that everyone is looked after really well and all special occasions are celebrated.
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Review from Liza D (Father of Resident) published on 6 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went in last year on respite for 6 weeks. The staff all made him feel part of the home.
After the 6 weeks was up he stayed on in the home. He loves all the staff they are very caring and listen to each person's needs.
I would fully recommend this home nice and clean and friendly.
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Review from Paul G (Son of Resident) published on 3 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so pleased with the care my mother has received in the last 20 months at New Meppershall. The staff are absolutely wonderful and any issues are communicated promptly and with compassion.
Mum has dementia and has settled really well into Daffodil House - the dementia unit. Her room is
absolutely immaculate and every time I visit she loves to explain how comfortable and spacious her room is. Mum was very house-proud before dementia became severe, and she is always full of praise for how clean her room is. The En Suite shower room is spacious and always immaculate.
Mum always praises the standard of the food and is well cared for.
I am very pleased to see New Meppershall now has a good rating for its care. Totally deserved in my opinion.
Reply from Sharad Saraogi, Director at New Meppershall Care Home
Thank you for your kind words, Paul. It means so much to the team.
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Review from Julia G (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took Mum for respite in March 2022. She was made very welcome and they have nursed her back to health. All the staff have been welcoming when we visit, despite Covid restrictions. Any questions we have raised have always been responded to quickly and updates on Mum with regard to her health and
well being has been so helpful to us. The staff have shown great care and consideration. Mum will soon become a permanent resident and we are confident in the care she will receive, knowing they will give her guidance, and encouragement and she will be safe. Thank you to everyone involved.
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Current Review Score: 10.0 (9.982)

Overview of Review Score

The Review Score of 10 (9.982) out of 10 for New Meppershall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.982 for New Meppershall Care Home is calculated as follows: ( (439 Excellents x 5) + (8 Goods x 4) ) ÷ 447 Ratings = 4.982
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Meppershall Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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