Village Green Care Home

My Dad, who has Parkinson’s was admitted into the care home to assess his needs whilst waiting for continuous care. From day one our experience has been excellent. The staff have all been so kind and professional, the standards of cleanliness and hygiene also excellent. The food has been excellent too. We as a family are happy to recommend Village Green care home to anyone who has a vulnerable elderly relative. Well done to the manager and all the staff members.

Mum came to Village Green Care Home in January 2023 and she has settled in well. She looks so much better after being well cared for. She takes part in the activities that are organised most days. She enjoys the food on offer. Her room is clean and tidy. Staff always friendly and helpful. I have full confidence in the staff that Mum is happy and safe and they are always ready to answer any questions.

This care home is excellent. Very high standard of care. Good quality furnishings. Excellent standard of cleanliness. Brilliant and caring staff.

The staff are so very lovely and always smiling and happy. They look after my sister-in-law extremely well and she wants for nothing. Her room is very comfortable, warm and safe and she is always invited to attend any events that take place.

Very happy with the care my mum receives, the staff are very friendly and very helpful and also very patient. It's a shame my mum may not be able to stay at the Village Green Care Home, due to financial reasons, as I know she would have been well looked after.

They ensure her personal hygiene is maintained and that her dietary needs are met. The care home always makes me aware of any problems or concerns relating to my aunt so we can talk them through and agree on what needs to be done.

After Mum passed away, they continued in their caring dialogue with the family. The manager came to the funeral. He is a good man.

I found my time here very pleasant, and the staff very helpful, caring and understanding. I found the nurses particularly helpful and explained all my medications in a very understanding way. The carers went over the top of their care to make sure my stay here was a pleasant one. I also found the managerial staff very precise and always very respectful in any questions that I had. Overall, my stay was a home-from-home experience and would recommend staying here to anyone.

My dad was admitted for a 2 week respite break but loves it so much that he wants to stay here permanently. The care he receives from the management team and every single carer and member of staff has been first class, nothing is too much trouble for them. Dad says he is looked after so well and as a family we have peace of mind knowing he has 24-hour care in place. Thank you Village Green for making a 92-year-old with nursing needs feel happy and secure.

The whole team were fantastic.

I am very happy with the care and attention my auntie receives from all staff. All levels of staff have time for my auntie, me and her visitors. They are very good at providing activities for the residents, my auntie loves having her hair done and her nails painted. Overall a very nice care home.

All the staff are all very busy caring for residents. They always find time to talk and make them feel wanted. Their communication, politeness and patience go without saying. All the carers are hardworking and under pressure to deliver care. If I was their manager, I would be praising and give them an award/bonus every month, without having visitors sponsoring carers of the month. I am very happy with the care my husband is receiving from the carers. A big thank you to the carers.

My dad has been in the Village Green for a number of years now. Recently, it was taken over by new management who are doing a wonderful job. It is far easier entering the home now building works have been completed on the new reception area, the decor is tastefully in keeping for the residents and the staff are always helpful and keep us up-to-date. My dad is looked after well, he is always clean and looks comfortable. His room is clean and tidy with his music playing, which he loves.

Mum has been at Village Green Care Home for several years. She has always been content on visiting. Since a new firm took over last year, I've seen many improvements, including the decor. The staff, although good before, are more motivated to providing care. Nothing is too much bother for them. Although still under covid restrictions, I feel Mum's care and management has stepped up many notches. I would recommend Village Green Care Home to my friends.

My mother has been at the care home for only nine months. There has been a great improvement in the last few months. I am very impressed with the care she is receiving.