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St Mary's Care Home

19 Dunstable Road, Luton, Bedfordshire LU1 1BE
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cannot speak more highly of the care and kindness that she receives on a daily basis.Brenda R(Daughter of Resident/Service User)
St Mary's Care Home, Luton
Staff are friendly, helpful and polite. Lovely, clean rooms. Our relative is very happy here.H A(Daughter-in-law of Resident/Service User)
St Mary's Care Home, Luton
The staff at St Mary's are amazing.Linda A(Daughter of Resident/Service User)
St Mary's Care Home, Luton

St Mary’s provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. They also offer nursing care for people living with Parkinson's, Huntington's disease and dementia (dependent on need).

Residents have a choice of places to find company or quiet time – from the vintage café, comfortable lounges, to the lovingly tended gardens. With high ceilings, big rooms and sash windows, residents can...  

Care Provided by St Mary's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,065From £1,170
Nursing CareFrom £1,300From £1,430
Nursing Dementia CareFrom £1,300From £1,430

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact St Mary's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandra Do Carmo Miranda (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (60)

Visiting

  • The home is just three miles from Junctions 10 and 11 of the M1, or Luton train station is under a mile away. You’ll find the home close to the Telford Roundabout, right by the Royal Mail delivery office

Parking

  • On-site parking available.

St Mary's Care Home Reviews (203)

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9.8

St Mary's Care Home has a Review Score of 9.8 (9.808) out of 10, based on 50 reviews in the last 2 years. Over all time St Mary's Care Home has 203 reviews.

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Showing 203 reviews matching selected criteria
Review from Debbie G (Daughter of Resident) published on 13 September 2017 Submitted via Website
Overall Experience

My father was at St Mary's Care Home for 3 months for end of life care, having previously lived at another care home for about 4 years. St Mary's management and staff are professional, caring, genuine, experienced, compassionate and very open. My Dad received high-quality care, we were made to feel welcome and the communication was very good. I felt confident that my Dad was being looked after when I wasn't there. I'm pleased my Dad's final 3 months were spent in such a warm and kind environment, it means a lot to me and the rest of the family.

Reply from Jayne Duck, Customer services administrator at St Mary's Care Home

So sorry to hear of your loss. Please accept our condolences. Thank you for your review and kind words about our staff. It is lovely to hear that in the last months of your dad's life you and your family had peace of mind knowing that he was well care for.

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Review from Marian P (Daughter of Resident) published on 1 August 2017 Submitted via Postal Card
Overall Experience

Our mother was resident at St Mary's Care Home from 10th April to 6th June 2017. We have only praise for all the staff who work as a team to ensure 'the home from home' meets all the residents' needs. The food is of excellent quality and the home is kept spotlessly clean. Interaction with the residents ensures their mental stimulation (where possible) is fully engaged. Our mum loved playing bingo and dominos - games she would never have entertained at home.

Reply from Natalie Krisman, Customer Care Team at St Mary's Care Home

Thank you for your review about our homes. We are pleased to hear about your mother's positive experience with us and we will pass your comments on to the home's manager - Bupa Customer Care Team.

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Review from Katherine B (Daughter of Resident) published on 11 May 2017 Submitted via Postal Card
Overall Experience
My dad was transferred to St Mary's Care Home from the hospital to receive palliative end of life care.
Dad's stay was short but the care he was given was exemplary. It was a very difficult time for our family but every member of staff that we encountered was considerate, respectful and caring.

They didn't just care for our dad, but also for us as a family, which made a very sad time more bearable and for that, I am truly grateful.

Reply from Jayne Duck, Customer Services Administrator at St Mary's Care Home

So Sorry to hear of your loss please accept our condolences. Thank you for your review. Although this was a sad time for you, I'm glad that this was made more bearable for you because of how your dad and your family were treated by the staff at the home. The Bupa Customer Care Team.

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Review from Helen C (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience
Excellent all round. Can not praise the dedicated and genuinely caring staff enough. They carried out their (sometimes difficult) duties with care, efficiency and good humour. Nothing it seems was too much trouble. The overall standard was faultless, especially a lovely lady who organised social events, games etc... and charming details.

Well done St Mary's

Reply from Jamie, National Development Manager at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from K G (Wife of Resident) published on 19 March 2017 Submitted via Postal Card
Overall Experience

It was a very warm welcome to my husband when he had been transferred from the hospital to have palliative care at St Mary's Care Home in Luton. It was a short stay as he died 12 days later. It was a very warm, caring and friendly atmosphere and lots of love that all the staff had given to him, these kindnesses will surely be remembered. On behalf of my husband, I was impressed and would like to thank you at such a precious time.

Reply from Emily Wilson, Customer Service Administrator at St Mary's Care Home

Thank you so much for your review, we appreciate your feedback. I am so pleased that your husband received lots of care, love and support during his stay. Condolences to you and your family during this time. I will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Catherine A (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience

Excellent, caring staff. Very homely environment. Relatives and friends were welcome at any time. My mother was very comfortable and well cared for in her final days.

Reply from Emily Wilson, Customer Service Administrator at St Mary's Care Home

Thank you for sharing such a kind review with us, we really appreciate it. I am so pleased to hear that your Mother received the high-quality care she required at this home. It is our duty to make our residents feel at home, so knowing the environment reflected that is very nice to hear. I will...  

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Review from Michael T (Son-in-law of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience
1) Not very happy with the service provided by the doctor's surgery allocated.
2) Understaffed as they seemed under pressure.
3) Constant problems with lost laundry, not always resolved.
4) Whilst the staff and care provided was excellent, the décor was tired and outdated.
5) Bedtime very early in evenings (16:30?).

6) Visitors and family always made welcome and offered support when necessary.

Reply from Emily Wilson, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Alan T (Brother of Resident) published on 19 December 2016 Submitted via Website
Overall Experience

My Brother has been a resident at St Mary's for the past 18 months, following his discharge from the hospital. The staff are always friendly, welcoming and professional at all times. I would have no hesitation in recommending this friendly care home.

Reply from Emily Wilson, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Rachael R (Daughter of Resident) published on 2 December 2016 Submitted via Postal Card
Overall Experience

St Mary's Care Home is like a family. Although we were only there for 5 days, they made our Dad and family extremely welcome. Cups of tea and food were offered at an extremely difficult end-of-life care. All staff were supportive and always had time to answer questions and offer support. My Dad was very ill and they helped make it a peaceful, pain-free and special time in his last few days. I couldn't have imagined a more appropriate/serene way to go!

Reply from Jayne Duck, Customer services administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are so sorry to hear about the loss of you Dad. We will share your kind words with the home’s manager. The Bupa Customer Care Team.

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Review from A F (Daughter of Resident) published on 28 November 2016 Submitted via Postal Card
Overall Experience

My mum received palliative care at St Mary's Care Home from April to September 2016. All the staff were so caring, nothing was too much trouble. Spotlessly clean, food superb, a room with French doors which opened onto a beautiful courtyard. Perfect. We have encountered many care homes in Luton and St Mary's Care Home is definitely the best!

Reply from Rose Pickering, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from R B (Son of Resident) published on 9 November 2016 Submitted via Postal Card
Overall Experience

My mother entered St Mary's Care Home in late June 16 with c.h.c funding from the hospital. She was totally dependent on the carers and staff. My family were most impressed with the care my mother was given and the warm and friendly atmosphere of the home which was extended to my family as well. We found the accommodation and surrounding most pleasant.

Reply from Rose Pickering, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from D R (Nephew of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

My Uncle went to St Mary's for palliative care. He was treated with absolute respect and dignity. Everyone we met was friendly and caring and the home itself was bright, fresh and airy. The overall feeling was one of caring and brightness. Wonderful place and wonderful staff - thank you to all.

Reply from Rachel Elliott, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Michael A (Brother of Resident) published on 24 October 2016 Submitted via Postal Card
Overall Experience

My brother was a resident at St Mary's Care Home for almost six months. He enjoyed the caring and friendly nature of the medical and other staff. When he was able he went along to the musical events (2pm-3pm) and joined in the singing and sometimes also dancing. The facilities enabled him to sometimes sit in the garden and enjoy the sunshine. When my brother was stronger he was able and encouraged to go out to lunch of external clubs with his family and friends. We thank you.

Reply from Rose Pickering, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from A W (Son of Resident) published on 4 October 2016 Submitted via Postal Card
Overall Experience

My father was at St Mary's Care Home for three weeks having been fast-tracked from the hospital. The care he received while there was to a very high standard and the staff were very good to him in his last hours. I have already recommended to other people St Mary's Care Home.

Reply from Jayne Duck, Customer Services Administrator at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Richard M (Son of Resident) published on 25 August 2016 Submitted via Postal Card
Overall Experience
Without exception, every member of the staff at St Mary's Care Home was fabulous all very helpful and caring and utterly compassionate.

There were, are many staff and management that went above and beyond their daily commitments to ensure my mum and I were comfortable, informed and treated with respect for this I am humbled and grateful.

Reply from Emily Wilson, Customer Service Administrator at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from A B (Brother of Resident) published on 26 July 2016 Submitted via Postal Card
Overall Experience

Staff always very friendly and helpful. Dedicated to residents. Excellent team.

Reply from Rose Pickering, Customer Service Administrator at St Mary's Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Susan J (Daughter of Resident) published on 20 July 2016 Submitted via Postal Card
Overall Experience

Over the past nine years of my mothers stay at St Mary's, overall the care has been good, but we had to raise some issues about her care on occasions. Mum passed away earlier this month and it has to be said, the care she and the family received was wonderful. In the last week of her life nothing was too much trouble and mum was made comfortable and we're sure she felt loved by all who cared for her.

Reply from Rachel Elliott, Customer Service Administrator at St Mary's Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. Also please accept our condolences . The Bupa Customer Care Team.

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Review from Enid (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

The establishment is clean and well maintained. The staff are friendly and accommodating. Nothing is too much trouble. Staffing ratio is good. All staff are well informed. As a family we all felt accepted into their "family", my mother has been treated with respect and dignity at all times. The meals are appetizing and look great. I have not come across a single staff member that doesn't have the time of day for us all, and will always chat to us and tell us what they have done with mum during the day.

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Review from C B (Daughter of Resident) published on 20 January 2016 Submitted via Postal Card
Overall Experience

Was asked to arrange 95th Birthday party for my Mum and to make it special as Mum thinks every birthday is her last. Layout in the upstairs dining room was great with a magnificent spread of mouth watering varieties of food, plated and garnished to professional standards. The kitchen staff, activities staff and helpers excelled themselves in every way and were their usual pleasant selves and very helpful.

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Review from G D (Resident / Service User) published on 19 January 2016 Submitted via Postal Card
Overall Experience

I cannot express that the service at St Mary's Care Home is so superb I don't think I could ask for more. The carers are great and will do anything to please, food is nourishing and variety great, I cannot praise it enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 August 2026

St Mary's is a well-established home, we welcoming residents with a range of residential and nursing care needs. That includes those living with Huntington’s, Parkinson’s or a learning disability.

News (0) & Events (0)

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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There are no accreditations posted yet for St Mary's Care Home.

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