Beacher Hall Care Home

Since Mum moved into Beacher Hall for end-of-life care, the care she has received has been absolutely outstanding. The nurses and management take great care of her, meaning family members are reassured when we are not there ourselves. Beacher Hall has a lovely activities rota, and the staff keep it spotless at all times. I am beyond grateful for the first-class care that Mum is receiving. It has been a huge help during what has been an extremely difficult and emotional time. I would have no hesitation in recommending Beacher Hall.

It is a great shame that my wife needs the care that she does but, given that, we couldn't ask for a better place for her to be.

Excellent care and activities are provided for residents in a very caring atmosphere. All staff and volunteers are very caring and supportive at the Home - thoroughly recommended as a choice of care home.

Most of the time I'm busy with activities, socialising. Plenty of people to talk to, lots of personalities.

I cannot speak more highly of the care that has been given to my husband. All managers and staff behave in such a beautiful way in dealing with my husband. His dementia has progressively worsened, my poor husband suffers with vascular dementia and non hodgkin's lymphoma cancer. The bouts of chemo have helped the growth shrink slightly in his bowel. My husband has endured so much these last few months and I am saddened he is now in a care facility. However, I feel that at Beacher Hall Care Home my husband is extremely well cared for, safe from all harm and as I say the level of care is without doubt truly wonderful.

I've been living here for nearly ten years. The staff are always happy, friendly and approachable. All my needs are catered for. Nurses work really nard. Physio is brilliant. When I come out of a physio session, I feel euphoric! I like activities and outings a lot. I enjoy the food here too. I like a lot of the different cultural dishes the kitchen provides.

What a fabulous home for people to live and recuperate. Staff that work as a team with a friendly welcome great food and nothing seems to much trouble. Even during a refurb there is still the same amount of care and activities on offer and residents needs are put first. I am sure it will all look great when the refurbishment is finished.

Again we will not be going back but would recommend the staff and physio. May be ideal for short-term respite or for residents needing more 24/7 care.

A good care home, friendly staff and a low turnover of staff. Currently refurbishing all the rooms- shows a long-term commitment by Bupa to this sector.

From the moment you walk in the door, you are greeted by the lovely ladies, the home is relaxed and is currently having a huge makeover covering the whole building, the residents even get to choose their own room colour scheme.

Since I first came here, every one of the carers has been caring, compassionate and always ready to listen to any troubles that I might have here. Can't fault them in any way. The activities team work so hard in thinking up new things that we can do, they accomplish that very well. Always listen to you and are so patient and kind to everyone.

A very good care home. Safe, clean and activities for patients. 80% of staff are good, 5% are not particularly good or motivated and 15% are excellent, helpful, confident, pleasant and efficient. In all, a very good care home, is expensive but I guess all such homes are expensive in today's world. Food is reasonable and varied, sometimes not good and sometimes very good. Good physiotherapy department with very capable staff. Variety of recreational activities.

The staff in the home are very helpful in helping me with my mobility and day-to-day care. The food is very good and lots to choose from. I am happy being here and I would recommend this care home.

Clothes have been left on overnight on more than one occasion. Rooms in poor condition. The physio department is excellent. Nursing staff, caring at times, short staffed. Standards have deteriorated in the past few years. More one-to-one time spent with my sister.

I've stayed at Beachjer Hall for eight years and I love it here. The staff are kind, respectful and very hardworking. Always answer to my needs. The nurses and carers are extremely helpful and I feel very safe around the home. The manageress and office staff have everything under control and look after everyone well. Physiotherapy and activities keep me busy and there is always something interesting to do every day! The food is home-made and tasty. You can order what ever you like to eat! The maintenance team are very helpful if things go wrong. I would definitely recommend Beacher Hall to anyone who is in need of a care home (rehabilitation centre).

The staff are all very caring and understand both the residents' and relatives' needs. The resident always comes first.

The secret of this place - priceless team spirit, including employees in all departments. involved when my life partner 67 years and 5 months moved in. I joined him after seven years on my own, since his death in May 2017. Deaf, daft and indifferent, hearing aid replacements are in the pipeline. In my childhood had to do should - second childhood don't do should anymore. At ninety, activities of absolutely no interest, then I never was a joiner in, no competitive spirit.

My brother arrived recently at Beacher Hall after a 15 week period of hospitalisation that had upset him and uprooted him from his previous stable care-in-community life. The staff at Beacher Hall have treated him with great kindness and compassion, making him feel at home very quickly; his regained comfort and contentment are evident to us. His complex medical and dietary needs are understood and well-managed by the team, who have been very open and ensure that we, his family, are kept aware of his condition. It is a home that appears to combine great professionalism with a deep caring commitment in all its staff. We are delighted that he has become a resident there.

I can wholeheartedly say Beacher Hall has a home from home atmosphere! The reception staff, carers, nurses, therapists, management and everybody else within Beacher Hall take pride in their roles of care. They go above and beyond. There's always activities to keep residents entertained and the food is home-cooked wholesome meals! I would highly recommend this home to anyone who needs a safe, friendly, caring environment for their loved ones. Thank you Beacher Hall for all your hard work.

The staff at Beacher Hall worked hard to make my father comfortable in the last weeks and months of his life. It wasn't always easy but they listened to our comments and feedback and ultimately he agreed he was happy at Beecher Hall. They were also helpful to my mother who visited daily.