The Devonshire

I have lived here for 3 years and I feel content and cared for. The home has a human feeling which seems to suit my temperament. Outstandingly friendly and attentive staff, as human as I am. My wife was well cared for in her last illness.

My mum is relaxed and happy since moving into this care home. Most of the staff I have come across seem to know her by name, which is a positive sign of the care provided. I have also arranged some video calls, which were well organised. The care home is very clean and well maintained. My mum looks well.

I have always found River View to be a very caring centre. Staff and carers have always been very good with my brother and show sincerity and concern. He has been at River View for almost 4 years and there has been no cause for concern on any occasion. I would have no hesitation in recommending River View to friends and family.

Very good. Mum is settled and enjoys herself with the different carers, residents and activities. All staff lovely, caring and professional. Very clean and tidy.

My father has been a resident at River View since September 2020. He is being well looked after. He always looks clean and well dressed and is happy. He gets involved with the cooking (he has recently made some Valentine's biscuits), and he enjoys drawing and colouring-in pictures. All the staff, I think, are highly professional, gentle and kind, and they are always cheerful.

I last saw mother in August 2020 for her 100th birthday. She is having a sleeping day today so there is not much reaction from her. I have been able to ask her if everything was ok and is she happy or worried about anything. She is able to shake or nod her head to my questions. I am perfectly happy with the attention and care she is getting.

Over the years that I have been visiting my wife, I have seen good improvement. The best have been under the current management, which has exceeded all previous management.

We have a positive review of this care home. Mum was well looked after and happy with her care/food/room and cleanliness.

River View is a very caring home that actually cares for its residents. Any worries or problems, they will always sort it out.

It was absolutely marvellous. I hadn't seen my relative for one year, it was a really good visit. Made to feel welcome.

It has taken along time for the original wing my father was on to be updated and re-opened again, he was moved back but only for a short period, before Covid-19 meant he had been moved again.

Thank you.

Thank you to all.

My grandmother had a wonderful time at River View Care home. The staff met her care needs. The manager and staff were extremely friendly towards her. They took her to do activities which she really enjoyed. Overall a very wonderful experience and definitely hope for her to return here.

Very caring and attentive. Looked after my mother well for over two years. She died 11th September 2019. Would recommend them and their service as I have done already to dementia/Alzheimer's people's children. I am trained by NHS in dementia care and would advise that a system of checking dementia residents particularly in bed, that they have the correct bedding as they do not feel or advise you of being cold. The bedding was often, I was told, taken away for laundering or by mobile residents. A checklist should be put in place.

My mother was cared for in a professional manner with exceptional staff, nothing was too much trouble. Always communicated if problems arose.

In providing end of life care for our mother we found all of the staff to be unfailingly kind, caring, cheerful, hardworking and dependable.

When mother moved to River View the family and I felt her stay would be short but thanks to the dedication of all the staff we still have her with us and she has celebrated another birthday.

I have used River View for respite care for my wife on several occasions. My wife is blind and has advanced dementia. During the periods of respite, my son and friends have paid unannounced visits. They speak highly of the carers and staff. When I have made enquiries for respite it is encouraging to know that staff remember. Whilst I am reluctant to place my wife in care when it is necessary I will have no worries or hesitation in contacting River View.

The staff are very friendly and helpful, they always feed me with information when required. Their care for my father is very good in some not very nice situations. I trust to leave my father in their care very much.