The Devonshire

Rodway Road, off Oxford Road, Tilehurst, Reading RG30 6TP
Review Us
9.5 125 Reviews
  • The Devonshire, Reading
The Devonshire provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions.

Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car.

The Devonshire is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents.

All 137 rooms are en-suite and are decorated with modern fixtures and fittings.

The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts.

The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 137 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1862
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £2153

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact The Devonshire to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lizzy Gondo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (137)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • Follow Covid guidelines - please check with the home as guidelines may change each month.

Parking

  • Limited onsite parking available.

9.5

The Devonshire has a Review Score of 9.5 (9.463) out of 10, based on 62 reviews in the last 2 years.
Over all time The Devonshire has 125 reviews.

Overall Experience
  • 81
  • 35
  • 2
  • 4
  • 3
Date Published
  • 125
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  • 62
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Reviewer Connection to The Devonshire
  • 29
  • 21
  • 14
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  • 9
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  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 125, showing 121-125
Review from L H (Daughter of Resident) published on 1 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hello, just wanted to say a 'big thank you' to the team on Oakes Ward for providing a loving, caring and safe environment for our Mother. Mum is 92 and sadly after falling out of bed during a hospital stay and having to endure major surgery, she was unable to return home and has been at River View for
over 18 months. This Christmas our father joined her for respite care receiving a warm welcome and made to feel at home immediately.


The team of ten are amazing. Plus a brilliant activity leader. WELL DONE EVERYONE and THANK YOU.

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Review from Mark H (Son of Resident) published on 25 May 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My step-mother has been resident at Riverview for just over a year. The care the Nursing and Care assistants give is excellent, they are friendly, treat her with dignity and we are very grateful for their superb approach. They are always approachable and I've not been able to find any fault whatsoever
in their care of my relative. I will add that care from the local hospital was not as good as Riverview in our experience.
The staff do a better job with fewer resources, and it is noticeable there are fewer members of staff at the weekend.
The home itself is clean and safe. It is looking a little tired and could do with some refurbishment in some areas.
We are very happy to know our relative is safe and well looked after.
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Review from Lindsey B (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is currently being looked after at River View. She's very poorly and confused with advanced Alzheimers and other issues but the staff are lovely with her. She needs help with all areas of her life but they do it without complaint and with humour. We had tried another home for mum before moving her
into River View but were very disappointed.


The family are able to visit at any time and can go off to the kitchen and make ourselves a tea or coffee. These two (what could be classed as) minor things make life for our family.


Our thanks to everyone who makes mum's life easier and more meaningful.

Reply from Janet Varndell, home manager at The Devonshire

Thank you for taking the time to leave us your comments and feedback and we are very pleased to hear that you and your family are having a positive experience here at the home. We try and create an environment that supports residents and families to feel like this in their home, and we are happy that you find the visiting times and tea and coffee facilities make your life easier during your mother’s stay.

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Review from Maria M (Daughter-in-law of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I cannot fault the day staff but the night/agency staff are appalling. They lack compassion and it is always different staff which confuses dementia patients. The food is quite frankly disgusting and the same thing is served every day. The home is under-staffed and the day staff work so hard, but are
always short. Why don't you pay more to permanent staff then you wouldn't need to pay agency/bank staff. It just doesn't make sense. Your website refers to fresh home cooked meals by a chef. No chef on site!!!
Reply from Sian Johnson, Call Coordinator at The Devonshire

Many thanks for leaving a comment relating to care in our home, we value the feedback that you have given. A number of changes have taken place within the home recently, including the recruitment of new, permanent staff. We are continually looking at ways to improve our home and would be happy to have a discussion with you in person to gather some more of your valuable feedback.

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Review from Tracy W (Daughter of Resident) published on 21 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in the latter stages of Progressive Supranuclear Palsy. This is a rare neurological disease with no cure and is so very cruel. The staff here were amazing. So very caring and attentive. They all took the symptoms of and to understand PSP. We always felt dad was comfortable and felt
safe. I cannot thank these lovely ladies enough for everything you did for dad - you all made him so comfortable and nothing was ever a trouble. My family and I cannot thank you enough. Dad was very very fond of you all and if he were able to tell you, he would most definitely have told you so. This nursing home is a special place, one that practices respect & well being. My memories will always be of the staff and how happy dad was - thank you to all the ladies on Oaks Ward - very special people.
Reply from Rebecca Green, Media Assistant at The Devonshire

Thank you for taking the time to write this review Tracy. Our compassionate team of staff at River View Centre recognise the individual needs of our residents and are consistent in providing a high-level of care to all within the home. It is lovely to hear that your Dad developed close friendships to the home's staff through their care and assistance and that he always felt at ease throughout his time living there.

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Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for The Devonshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.463 for The Devonshire is calculated as follows: ( (466 Excellents x 5) + (187 Goods x 4) + (45 Satisfactorys x 3) + (13 Poors x 2) + (19 Very Poors x 1) ) ÷ 730 Ratings = 4.463
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Devonshire is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (9)

Lizzy

Lizzy Gondo

Job Title: Home Manager

Lizzy is the Home Manager at The Devonshire and has a wealth of experience in the social care sector.


She can often be seen walking the floor, motivating the team and greeting residents with her wonderful smile.

Ancy

Ancy

Job Title: Deputy Manager Joined: 2014

Ancy has bought a length of knowledge and experience with her to The Devonshire as she joined in 2014.
Ancy first qualified as a nurse in India in 2005. She was top of her class and the second-best student to qualify. She was then able to continue her studies in Sweden on an exchange. She has studied oncology and palliative care and was also a cancer nurse. She originally wanted to be a doctor, however, she has been working in dementia care since 2010 and loves looking after people.
Ancy was promoted to Deputy Manager 2022 from Clinical Lead.
Ancy is a mum of 2 and enjoys family time.

James

James Gillespie

Job Title: Customer Relations Manager Joined: 2025

James has joined The Devonshire with a wealth of experience in sales and recruitment. He will be our first point of contact for relatives looking to place their loved ones in our home.
He describes himself as an approachable and friendly person with a passion for customer care.
James enjoys watching football and Formula 1 racing in his spare time, but will soon become a Dad for the first time so is prepared for the change!

Peter

Peter Tsakov

Job Title: Business Administrator

Peter is one of the Business Administrators at The Devonshire.

Anita

Anita Csontos

Job Title: Business Administrator

Anita is one of the Business Administrators at The Devonshire.

Barbara

Barbara

Job Title: Nurse (RGN) Joined: 2010

Barbara has been nursing for over 30 years. Having qualified and practised in Zimbabwe, she decided to move to England. We were lucky to welcome her to The Devonshire team in 2010, where she retrained and passed her exams to practice in the UK.
Nursing is Barbara's passion, but loves to exercise and is an active member of her church.
Barbara is looks forward to travelling again, as her family are all over the world.

Sunita

Sunita

Job Title: Nurse - RGN Joined: 2013

Sunita joined River View in 2013. She started her nursing career in Nepal 2007.
Sunita's children have always known their mother as a nurse and appreciate quality time with her due to her working hours.

Kukku

Kukku

Job Title: Nurse Assistant Joined: 2020

Kukku qualified as a nurse in 2013 in India. she left her country and joined River View in 2020. She has studied English proficiency since arriving in the UK. Kukku has continued with her studies taking a Continuing Practitioner Course and will continue her studies thereafter. Kukku is passionate about working with the ill and elderly and always new she wanted to be a nurse. She joined River View as she felt the position was a great opportunity and the company offered her extra support with continuing with her studies.

Veronica

Veronica

Job Title: Activities Coordinator Joined: 2004

Veronica joined River View in April 2004. She previously worked at the Battle Hospital which has since gone from Reading. Veronica has great knowledge of the local area and enjoys taking the residents for park walks and picnics, as well as many in-house activities and exercises. She understands who needs more support and has built great friendships with residents and families over the years. Her focus is on everyone’s well-being
She is a Reading lady through and through with all of her family, and many grandchildren, close to her.

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