The Devonshire

Rodway Road, off Oxford Road, Tilehurst, Reading RG30 6TP
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9.5 125 Reviews
  • The Devonshire, Reading
The Devonshire provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions.

Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car.

The Devonshire is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to the individual and differing needs of residents.

All 137 rooms are en-suite and are decorated with modern fixtures and fittings.

The activity team provide a daily programme of activities and events that appeal to the hobbies and interests of residents including baking and arts and carts.

The home hosts regular events inviting local community groups to the home and welcome entertainers for the enjoyment on all residents home on a regular basis. External trips out are also organised for residents, their families and friends.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 137 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1862
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £2153

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact The Devonshire to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lizzy Gondo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (137)
  • Single Rooms with Ensuite Wet Room (17)

Visiting

  • Follow Covid guidelines - please check with the home as guidelines may change each month.

Parking

  • Limited onsite parking available.

The Devonshire Reviews (125)

9.5

The Devonshire has a Review Score of 9.5 (9.463) out of 10, based on 62 reviews in the last 2 years.
Over all time The Devonshire has 125 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Devonshire
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Total of 125, showing 1-20
Review from D N (Sister-in-law of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the time our family member was in the Devonshire care home we found all the staff on all levels very caring both to our relative and the family members that went to visit .
Staff took the time to talk and discuss any issues that we may have had .
Reply from James Gillespie, Customer Relations Manager at The Devonshire

Thank you for taking the time to leave a review, we are pleased to hear you were happy with the whole team at The Devonshire and will pass on to the whole team.

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Review from Stuart G (Nephew of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first visit yesterday and we were delighted with our experience. The welcome and hospitality was first class and we enjoyed meeting all the staff, in particular 2 members of staff who look after our aunt. Thank you and keep up the good work.
Reply from James Gillespie, Customer Relations Manager at The Devonshire

Hi Stuart.Thank you for taking the time to leave us a 5-star review, we're delighted to hear that you're pleased as it really is a pleasure caring for your aunt.I will ensure that your kind words are passed on to the rest of the team

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Review from F J (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shortage of staff attending to call button for bathroom visits.
Other residents wandering into mum's room which really agitates her and starts her psychotic behaviour and hallucinations.
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Review from Wendy D (Friend of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wrote a review as I got a parking ticket as you must put your number plate in the machine. However I have just spoken to the lovely manager who explained why they had to do this and if anyone gets a ticket please see her. This a lovely care home and the staff are wonderful.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you so much for taking the time to leave this review, I am glad we resolved the situation.

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Review from Adrian K (Son of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy at The Devonshire. Delighted with all the staff, they all look after him impeccably. Can't say more than that!
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for taking the time to leave a review we are delighted your father is so happy and we will share this with the team they will be so pleased.

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Review from S S (Friend of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come and see my friend. She is well looked after and says she is happy here. She loves the garden and staff.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

It is great to hear your friend is happy and loves the garden and the team. I will pass on your kind comments, thank you for your lovely review.

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Review from David L (Husband of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and activities are really good and my wife is looked after well. She is Happy and I am happy.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for leaving The Devonshire a 5 star review, I am pleased to hear you and your wife are happy with the home and will pass on your comments to the team.

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Review from J E (Husband of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with everything.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for taking the time to leave a 5 star review, we are pleased to hear you are happy with the home.

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Review from Helen B (Wife of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so thankful to all the Devonshire team they are really great and do amazing job I am very happy.
Reply from Laura Nightingale, Commercial Business Partner at The Devonshire

Thank you so much for your kind review, we will pass this on to the whole team who will be happy with your feedback.

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Review from M B (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are wonderful and friendly, staff are helpful and very good.
My mother-in-law looks good/healthy.
Staff always provide a cup of tea/cakes.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for taking the time to leave a review, we are pleased your mother-in-law is happy at the home. I will pass on your comments to the team they will be pleased.

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Review from J D (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care that my father has received. Staff very helpful and friendly, and the same with the medical staff. In general, a very pleasant place for my father to be. Which leaves me with a peaceful mind.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank your review, we are pleased you are happy with the care for your father and that you have peace of mind with him being at the home.

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Review from Kathleen T (Wife of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very good.
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Review from Penny C (Wife of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is a different person since being here. he is up every day. Washed thoroughly daily, dressed and eating. What a difference a week has made. It's meant I can visit and spend time without worrying 24/7 about his illness, falling, self-neglect and safety. The staff are all friendly and genuinely
interested in the patients. All are very patient and kind, and respectful to everyone on the ward. The food is excellent. The entertainment staff are excellent. Thank you all so much.
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Review from F C (Wife of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Devonshire looked after my husband so well i honestly can't thank them enough, they kept me informed of what was happening with him when it was necessary. Even tho my husband wasn't there very long I can't fault it
Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you for taking the time to write this lovely review of our home. We always strive to deliver the best possible life for those in our care and to take time with the families when they need it. You will always be welcome at The Devonshire, so do keep in contact.

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Review from Jackie S (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a bright and airy feel. Staff on the unit are caring, friendly and compassionate about their work. Food is good, there is always a variety of meals. Carers, nurses, cleaners, kitchen staff and front of house are friendly. I would and have recommended this care home. Family member is very
well looked after. Lots of activities and the activity lady is wonderful. Thank you.
Reply from Anne Pink, Commercial Business Partner at The Devonshire

Thank you for taking the time to write this lovely review of our home. We always strive to deliver the best possible life for those in our care, and having activities that appeal to everyone or just a few is key. The team will be delighted to hear your kind words.

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Review from I B (Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good, they look after me very well. My room is very clean, food is very tasty.
Staff go out of their way to help, and very happy.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for taking the time to leave us such a lovely review, we will pass this on to our wider team.

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Review from P O (Friend of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care. Staff are respectful and professional.
Reply from Elizabeth Gondo, Home Manager at The Devonshire

Thank you for taking the time to leave us such a lovely review, we will pass this on to our wider team.

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Review from L R (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very understanding to inmates' needs and really tries to accomodate, all problems are attended to.
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Review from D P (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. The staff are very good and I feel very safe here.
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Review from J B (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the staff. They are very pleasant. They take good care of me. Food is up to standard. The environment is good.
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Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for The Devonshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.463 for The Devonshire is calculated as follows: ( (466 Excellents x 5) + (187 Goods x 4) + (45 Satisfactorys x 3) + (13 Poors x 2) + (19 Very Poors x 1) ) ÷ 730 Ratings = 4.463
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Devonshire is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (9)

Lizzy

Lizzy Gondo

Job Title: Home Manager

Lizzy is the Home Manager at The Devonshire and has a wealth of experience in the social care sector.


She can often be seen walking the floor, motivating the team and greeting residents with her wonderful smile.

Ancy

Ancy

Job Title: Deputy Manager Joined: 2014

Ancy has bought a length of knowledge and experience with her to The Devonshire as she joined in 2014.
Ancy first qualified as a nurse in India in 2005. She was top of her class and the second-best student to qualify. She was then able to continue her studies in Sweden on an exchange. She has studied oncology and palliative care and was also a cancer nurse. She originally wanted to be a doctor, however, she has been working in dementia care since 2010 and loves looking after people.
Ancy was promoted to Deputy Manager 2022 from Clinical Lead.
Ancy is a mum of 2 and enjoys family time.

James

James Gillespie

Job Title: Customer Relations Manager Joined: 2025

James has joined The Devonshire with a wealth of experience in sales and recruitment. He will be our first point of contact for relatives looking to place their loved ones in our home.
He describes himself as an approachable and friendly person with a passion for customer care.
James enjoys watching football and Formula 1 racing in his spare time, but will soon become a Dad for the first time so is prepared for the change!

Peter

Peter Tsakov

Job Title: Business Administrator

Peter is one of the Business Administrators at The Devonshire.

Anita

Anita Csontos

Job Title: Business Administrator

Anita is one of the Business Administrators at The Devonshire.

Barbara

Barbara

Job Title: Nurse (RGN) Joined: 2010

Barbara has been nursing for over 30 years. Having qualified and practised in Zimbabwe, she decided to move to England. We were lucky to welcome her to The Devonshire team in 2010, where she retrained and passed her exams to practice in the UK.
Nursing is Barbara's passion, but loves to exercise and is an active member of her church.
Barbara is looks forward to travelling again, as her family are all over the world.

Sunita

Sunita

Job Title: Nurse - RGN Joined: 2013

Sunita joined River View in 2013. She started her nursing career in Nepal 2007.
Sunita's children have always known their mother as a nurse and appreciate quality time with her due to her working hours.

Kukku

Kukku

Job Title: Nurse Assistant Joined: 2020

Kukku qualified as a nurse in 2013 in India. she left her country and joined River View in 2020. She has studied English proficiency since arriving in the UK. Kukku has continued with her studies taking a Continuing Practitioner Course and will continue her studies thereafter. Kukku is passionate about working with the ill and elderly and always new she wanted to be a nurse. She joined River View as she felt the position was a great opportunity and the company offered her extra support with continuing with her studies.

Veronica

Veronica

Job Title: Activities Coordinator Joined: 2004

Veronica joined River View in April 2004. She previously worked at the Battle Hospital which has since gone from Reading. Veronica has great knowledge of the local area and enjoys taking the residents for park walks and picnics, as well as many in-house activities and exercises. She understands who needs more support and has built great friendships with residents and families over the years. Her focus is on everyone’s well-being
She is a Reading lady through and through with all of her family, and many grandchildren, close to her.

Frequently Asked Questions about The Devonshire

What types of Care is The Devonshire registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Devonshire have?

There are 137 Single Rooms.

What are the Facilities & Services at The Devonshire?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Devonshire to the centre of Reading?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Devonshire to verify any information. View our terms and conditions. The Devonshire has an Enhanced Service - more info.