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The Devonshire

Rodway Road, off Oxford Road, Tilehurst, Reading, Berkshire RG30 6TP
Maria Mallaband Care Group Ltd Logo
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Very pleased with everything thank you.R L(Son of Resident/Service User)
The Devonshire, Reading
The friendly staff goes the extra mile to provide a very high professional careT P(Wife of Resident/Service User)
The Devonshire, Reading
The staff are excellent in all they do.J D(Daughter of Resident/Service User)
The Devonshire, Reading

The Devonshire provides 24-hour nursing care, in addition to supporting those living with dementia and other long-term conditions.

Conveniently located to nearby Tilehurst village, the home benefits from excellent local transport links and is easily accessible by train, bus and car.

The Devonshire is divided into smaller accommodation units, offering an intimate friendly atmosphere where residents and carers get to know each other well and staff can tailor care to...  

Care Provided by The Devonshire

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 137 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,560N/A
Residential Dementia CareFrom £1,660N/A
Nursing CareFrom £1,814N/A
Nursing Dementia CareFrom £1,914N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact The Devonshire to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lizzy Gondo(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (137)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Follow Covid guidelines - please check with the home as guidelines may change each month.

Parking

  • Limited onsite parking available.

The Devonshire Reviews (130)

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9.6

The Devonshire has a Review Score of 9.6 (9.550) out of 10, based on 46 reviews in the last 2 years. Over all time The Devonshire has 130 reviews.

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Showing 130 reviews matching selected criteria
Review from Eileen R (Sister-in-law of Resident) published on 9 December 2024 Submitted via Postal Card
Overall Experience

We have found the staff are very caring and looking after my sister-in-law well. She seems happy.

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Review from M P (Wife of Resident) published on 9 December 2024 Submitted via Postal Card
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My husband has been an unwell resident since October 2021. During his stay, I have never felt recourse to complain about his treatment.

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Review from Jacqui D (Sister of Resident) published on 9 December 2024 Submitted via Postal Card
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Very caring attentive staff. My sister is happy here.

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Review from S L (Husband of Resident) published on 26 September 2024 Submitted via Postal Card
Overall Experience

My wife has been a resident in River View Care Centre for two years now. The care that she has received from all the staff has been wonderful and often exceeds my expectations. I am aware that I have been a difficult family visitor on occasions but the staff have always treated me in a kind and professional manner.

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Review from J B (Friend of Resident) published on 7 August 2024 Submitted via Postal Card
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My friend sadly passed away recently and the staff were excellent with him, treating him with the utmost dignity. I would recommend it.

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Review from H B (Son of Resident) published on 2 August 2024 Submitted via Postal Card
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All staff were professional, kind and tried their best with our father who had advanced dementia with challenging behaviour. We appreciate their efforts to care for him during the last two months. Thank you.

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Review from B M (Granddaughter of Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience

My grandadgy was well looked after in the care home. The staff supported him very well. He died a peaceful death in the presence of my mother, there was nothing the staff would not do for him within their capabilities. Staff were taking their time when supporting while eating and drinking. The staff were very patient, understanding and supportive. Thank you for a good job.

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Review from Derek Barry B (Son of Resident) published on 11 July 2024 Submitted via Website
Overall Experience
Our mother has been living at Riverview Tilehurst for more than six months. We are self-funding which is why we looked at private care homes, much more expensive. What is the most important question you need to ask all homes, what happens when self-funding dries up? Most told us they would not accept state payments.
With Riverview and two other care homes associated with Reading Borough council which did not suit us, all will accept the state funding when my mother's money runs out which is so important.
We are so fortunate to have chosen Riverview. Friendly carers, nurses, and management. Mum is now happy there and considers it her home. At lunch times we were offered if we wanted to stay and eat with her, and always made us welcome. Please do not listen to those who say a friend of a friend said such and such.

Thank you to all the carers, staff, and management who are looking after our mum, we are so fortunate to place her at Riverview Tilehurst, Reading.

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Review from L M (Nephew of Resident) published on 1 July 2024 Submitted via Postal Card
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Very friendly, helpful and caring staff. My uncle is very happy here at River View.

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Review from A M (Wife of Resident) published on 29 May 2024 Submitted via Postal Card
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My husband has passed away in the care home unit Hummingbird. He was well looked after from the day of admission to his last day. I would like to thank the staff for their caring and support.

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Review from S G (Resident / Service User) published on 1 May 2024 Submitted via Postal Card
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I like the staff because they are friendly and most of them listen. They respect my choices and treat me with dignity. The food is okay however I like spicy foods and West African types of meals. Staff come to my room and chat with me whilst delivering care and we have laughs. I feel like I'm in my own home.

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Review from M J (Grandson of Resident) published on 1 May 2024 Submitted via Postal Card
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During the last few weeks of my grandmother's life, the staff provided her with the greatest of kindness and compassion. They not only provided medical care but also made sure that she was made comfortable. The staff catered for me and my family 'hand and foot' always keeping us well fed and regularly providing us with fresh drinks. I would like to thank all of the staff and in particular the nurses in charge and the care home deputy manager for their unwavering support, kindness, care, compassion and devotion to making me and my family feel happy and supported.

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Review from Paul J (Son of Resident) published on 1 May 2024 Submitted via Postal Card
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The staff at River View worked with the family to create the best possible end-of-life care for my mother. One staff member in particular went out of her way to support, accommodate and include the family in the process of caring for Mum. The whole journey from when Mum arrived at River View until she died a week later was a real process of cooperation and communication between family and staff and their support for the family and their care for Mum was exceptional. Thank you.

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Review from Pennie S (Wife of Resident) published on 26 April 2024 Submitted via Postal Card
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I am very happy with the care that my husband receives. The staff are very friendly and approachable. The unit is clean and the rooms are clean.

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Review from M B (Resident / Service User) published on 26 April 2024 Submitted via Postal Card
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I feel very happy being in this care home. I love the way everyone treats me, especially my freedom is very well respected. I love the care, the food and the friendship from everybody, although here is not my home I am happy at least. I have people I can laugh and talk with. I am very comfortable here because I enjoy the good morning greeting every day.

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Review from D H (Friend of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience
Hidden tablets in food, resident hurt by wheelchair, resident covered in bruises. The resident being forced to walk instead of at own pace, and unidentified infection on the resident's eyes, legs feet and neck. Even had to tell staff to change resident's pad due to being soiled.

Staff were asking me to help move a resident from wheelchair to a lounge chair. I came to visit a family friend who'd I seen in hospital 2 weeks prior who was walking, talking and able to say what was wrong but now, she can't walk, stand or talk and being fed medication hidden in her food. Unacceptable, staff rude, heavy-handed and disrespectful. Worst place ever.

Reply from Carys Miller, Digital Marketing Apprentice at The Devonshire

Thank you for taking the time to share your experience at River View. We appreciate your feedback, and we are truly sorry to hear about the distress caused by these issues. The well-being of our residents is our utmost priority and isolated incidents such as this one are taken very seriously. To...  

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Review from June B (Sister of Resident) published on 5 April 2024 Submitted via Postal Card
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Great staff member looking after my sister, who is very difficult and at times downright nasty. I can't get her to do anything, but they can and keep her calm and clean. She's obsessed with the food and they seem to know how to deal with it all.

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Review from Yvonne F (Daughter of Resident) published on 19 February 2024 Submitted via Website
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My mother is a resident here with dementia and has been for a number of years. (Not my choice). A year ago I went to visit my mother and her face was like she had been battered, she also marks on her arm and her legs. She fell they said, those injuries were not consistent with her falling and being found on the floor. God knows how long she was there for. I was not told she had been taken to hospital for a check-up and then discharged. Since then her health and weight has rapidly and I mean rapidly declined. The manager of the home assured me I would be notified of any further incidents. Imagine my shock, horror and then anger to find out my mother was taken to hospital last week and now been given end of life care and I had to find this out a week after the event from a sister from London who visited my mother. I have just reported this to the Care Quality Commission and The Local Government and Social Care Ombudsman.

Reply from Elizabeth Gondo, Home Manager at The Devonshire
Hello Yvonne,
We are sorry that you are not happy with the communication between the home and yourself.
We did discuss previously with you that as you are not next of kin, we will not contact you directly as we are only able to contact the nominated next of kin.

We will be reaching out to you and the next of kin to discuss this further.

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Review from M C (Husband of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

My wife has been a resident for the past four years. During this time I have been very pleased with the care she has received. I have found the staff to be very attentive to her needs, with individual staff building a great rapport with her.

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Review from M R (Son of Resident) published on 18 January 2024 Submitted via Postal Card
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I only have positive things to say, the staff are amazing, including cleaners, maintenance and management. Whether they are from that unit or not, they all take the time to say hello and make you feel welcome whether that is to me or my mum. It is an unbelievably difficult job. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2026
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 16 Mar 2026

    We had the most wonderful Valentine’s Day celebration, proving that you’re never too old for a bit of romance! The highlight of our day was hosting a private 3-course Valentine’s...

  • 16 Mar 2026

    There wasn't a dry eye in the house today as our lovely resident Micky took to the keys! As a former piano teacher, Micky has spent her life sharing the...

  • 27 Aug 2025

    What an amazing day we had at Open and Cultural Day 2025! The celebration was filled with joy, laughter, and togetherness — from live singing, henna and nail art, and...

Upcoming Events

There are no upcoming events for The Devonshire.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for The Devonshire.

Meet the Team (9)

Lizzy Gondo
Lizzy GondoJob Title:Home Manager

Lizzy is the Home Manager at The Devonshire and has a wealth of experience in the social care sector.

She can often be seen walking the floor, motivating the team and greeting residents with her wonderful smile.

Ancy
Ancy Job Title:Deputy ManagerJoined: 2014
Ancy has bought a length of knowledge and experience with her to The Devonshire as she joined in 2014.
Ancy first qualified as a nurse in India in 2005. She was top of her class and the second-best student to qualify. She was then able to continue her studies in Sweden on an exchange. She has studied oncology and palliative care and was also a cancer nurse. She originally wanted to be a doctor, however, she has been working in dementia care since 2010 and loves looking after people.
Ancy was promoted to Deputy Manager 2022 from Clinical Lead.

Ancy is a mum of 2 and enjoys family time.

James Gillespie
James GillespieJob Title:Customer Relations ManagerJoined: 2025
James has joined The Devonshire with a wealth of experience in sales and recruitment. He will be our first point of contact for relatives looking to place their loved ones in our home.
He describes himself as an approachable and friendly person with a passion for customer care.

James enjoys watching football and Formula 1 racing in his spare time, but will soon become a Dad for the first time so is prepared for the change!

Peter Tsakov
Peter TsakovJob Title:Business Administrator

Peter is one of the Business Administrators at The Devonshire.

Anita Csontos
Anita CsontosJob Title:Business Administrator

Anita is one of the Business Administrators at The Devonshire.

Barbara
Barbara Job Title:Nurse (RGN)Joined: 2010
Barbara has been nursing for over 30 years. Having qualified and practised in Zimbabwe, she decided to move to England. We were lucky to welcome her to The Devonshire team in 2010, where she retrained and passed her exams to practice in the UK.
Nursing is Barbara's passion, but loves to exercise and is an active member of her church.

Barbara is looks forward to travelling again, as her family are all over the world.

Sunita
Sunita Job Title:Nurse - RGNJoined: 2013
Sunita joined River View in 2013. She started her nursing career in Nepal 2007.

Sunita's children have always known their mother as a nurse and appreciate quality time with her due to her working hours.

Kukku
Kukku Job Title:Nurse AssistantJoined: 2020

Kukku qualified as a nurse in 2013 in India. she left her country and joined River View in 2020. She has studied English proficiency since arriving in the UK. Kukku has continued with her studies taking a Continuing Practitioner Course and will continue her studies thereafter. Kukku is passionate about working with the ill and elderly and always new she wanted to be a nurse. She joined River View as she felt the position was a great opportunity and the company offered her extra support with continuing with her studies.

Veronica
Veronica Job Title:Activities CoordinatorJoined: 2004
Veronica joined River View in April 2004. She previously worked at the Battle Hospital which has since gone from Reading. Veronica has great knowledge of the local area and enjoys taking the residents for park walks and picnics, as well as many in-house activities and exercises. She understands who needs more support and has built great friendships with residents and families over the years. Her focus is on everyone’s well-being

She is a Reading lady through and through with all of her family, and many grandchildren, close to her.

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