Excellent staff providing real quality care.Geoff B(Son of Resident/Service User)
Excellent staff providing real quality care. Very happy environment.Geoff B(Son of Resident/Service User)
We cannot speak highly enough of the very kind and caring staff who look after Mum so wellJ T(Daughter of Resident/Service User)
Excellent staff providing real quality care.Geoff B(Son of Resident/Service User)
Excellent staff providing real quality care. Very happy environment.Geoff B(Son of Resident/Service User)
We cannot speak highly enough of the very kind and caring staff who look after Mum so wellJ T(Daughter of Resident/Service User)
In the leafy village of Stockcross, Bayford House offers personalised care packages including residential, nursing, respite, palliative and Parkinson’s care.
Originally a private residence, Bayford House is set within six acres of beautifully landscaped gardens and has been extensively modernised to provide high-quality accommodation and care. The home retains many original period features, including high ceilings and welcoming communal spaces. A variety of comfortable lounges, spacious dining rooms and an...
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Bayford House Care Home for full pricing details and T&Cs.
Contact Bayford House Care Home to confirm what's included and get a personalised quote:
Bayford House Care Home has a Review Score of 9.3 (9.277) out of 10, based on 46 reviews in the last 2 years.
Over all time Bayford House Care Home has 97 reviews.
We have been delighted with the care and nursing care our family member has received at Bayford House.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Excellent facility, close to home and fulfils every need of my mother-in-law. She is happy, content & well looked after.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother-in-law in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
My mother has settled into Bayford House incredibly well. The staff are all very friendly and the Activity Team have given her a good time.
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your mother in our care and we are happy to hear your mother has settled into the home incredibly well also. We hope to continue providing your loved one with the best possible care.
Thank you.
We appreciate you taking the time to leave us your kind words. It is always wonderful to hear words like "Helpful" and "Friendly" being used to describe our staff and we are pleased to hear that you felt like a part of our Bayford House family. Thank you for choosing Bayford House for your stay.
Overall satisfied with the care given. Some issues at times with cleaning of room, occasionally not done to a good standard. Can sometimes be a long wait before answering the patient alarm.
Thank you for your review. We have a genuine regard for all of our residents. We will discuss your feedback with the home's manager to help them continually improve their service.
I came to Bayford House from the hospital to stay until my house is sold, and I can move to more suitable accommodation. I have 'Parkinson's' which affects my legs. The food here is very good, lots of variety, but I like to eat much more fresh fruit and salads. Some exercise equipment would be useful, pedals etc., and more yoga sessions which I miss. I do not like my bed, the wood rails hurt my legs when getting in and out, and the mattress is hard.
Thank you for taking the time to leave your review. We have a genuine regard for all of our residents. We've passed your comments on to the manager, who will look into the matters you have raised.
Satisfactory.
Thank you for your feedback. Thank you for choosing Bayford House for your stay.
Early days. The care staff and nurses are amazing, nothing but positives to say. The room is quite small, but comfortable. Bathroom is difficult to get around with zimmer. Storage places are out of reach. All in all good.
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Bayford House care home for your stay.
Thank you Bayford House.
Thank you for your kind words. We are glad to help you and your family through such a difficult time. We hope Bayford House care home did everything possible to make the transition as easy as possible. We thank you for choosing Bayford House for your stay.
A big thank you to all the staff - every one of them is always cheerful and ready for a chat with him - they make all the residents feel special.
Thank you for your lovely review. It is always nice to hear words like "kind and caring" being used to describe our care. We will certainly pass your comments on to the manager.
If you are wanting peace of mind that your loved one will receive personal care tailored to their needs and wishes then cross Newdale Court off your list of choices. Claims that personalised care and support is available 24 hours a day are very misleading. The care provided is very basic and often rushed. My relative regularly had to wait for very lengthy periods of time to receive help including to be taken to the toilet and was told by staff not to ask for help between 11pm and 4am. Many staff do not display their 'skill and experience', failing to take action on various health issues even when prompted to do so by family. Accessible information was not provided, special dietary requirements ignored, eating aids and assistance with cutting up food were repeatedly forgotten. Very few staff show that they take pride in their work and senior management were disinterested and in denial about failings of care in the home.
We're sorry that you weren't happy with the care we provided at Bayford House and hope that your relatives are settled and happy in a new home that's better suited to their needs.
Over the last year the level of care received has significantly declined. Residents are treated as tasks and not individuals by the carers, there is no person centred approach to care. Care is very basic and provided when convenient, rather than when needed. Carers are not proactive and fail to notice or act when signs of infection are clearly present, despite residents and family raising issues, with residents requiring hospital admission as a result. More staff are clearly needed. Carers also need more training and support from management. Management are in denial of the issues, uninterested, defensive and lack compassion when concerns/complaints are raised.
We're sorry that you weren't happy with the care we provided at Bayford House and hope that your relatives are settled and happy in a new home that's better suited to their needs.
Very nice place for Mum, very helpful staff, clean and tidy, nice food, management helpful and very approachable.
Thank you for your feedback. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.
This is my first time visiting, lovely and clean and everyone seems very helpful and friendly. I think my nan will be happy staying here.
Thank you for your kind words. It is always nice to hear words like "lovely" and "clean" being used to describe our care. Please let us know if there is anything we can do to make Nan's stay as comfortable as possible.
Family member has settled in very well. The room is nice, clean and well equipped. The staff are all lovely. The food is nice, but when she eats in her room the food is not hot enough. Overall very happy so far.
Hello and thank you for leaving such a lovely review for the staff at Bayford House! We are thrilled to hear that your family member has settled in so well within the home. We will pass on your feedback to the home.
Staff have been absolutely superb. Everybody is friendly, knowledgeable and goes out of their way to make Mum and Dad feel welcome!
Hello and thank you for leaving such a lovely review for the staff at Bayford House Care Home. It is wonderful to hear words such as "superb" being used to describe our staff. We hope Mum and Dad continue to enjoy their stay!
Staff really listen to me. Everybody is friendly. I feel warm as if I'm in a real family.
Hello and thank you for leaving such a lovely review for Bayford House Care Home. We are thrilled to hear you have settled so well and become a part of the Bayford family!
Staff go an extra mile to help us settle with limited English. Amazing kind and caring staff.
Hello and thank you for leaving such a lovely review for the staff at Bayford House. We hope you continue to enjoy your stay!
Excellent care of elderly, good processes of dealing with on-going health issues, a lot of patience and enthusiasm in keeping our mum and dad healthy, happy and stimulated.
Hello and thank you for leaving such a lovely review for the staff at Bayford House! We are thrilled that Mum and Dad are enjoying their stay and wish you all the best!
Good luck in your search for care.
I'm sorry to hear that you were dissatisfied with the home. Our residents' health and wellbeing is our absolute priority. I know you have been in discussions with the Home Manager already and I'm pleased to hear that your parents have found a home that they are happy with.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.
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I started as a care assistant in Dec 2014. Quickly progressed to a senior carer then senior carer with medication responsibilities. Then unit manager in 2017. Lastly, I applied for the home managers position.
I have always since the age of 19 worked in the care sector. I spent a lot of time working for social services in Essex and North Yorkshire and I have also worked as a sheltered housing officer.
I am married with 2 children. I live locally to the home.My husband and I enjoy fishing and holidays in Cuba. I enjoy working in care as i love to see the smiles that good care puts on the residents faces!
I am Deputy Manager at Bayford House. I have been with Bupa for fourteen years. I am a Registered Nurse from India. I moved to a Middle East hospital where I was a Specialist Nurse in Intensive Care Unit (Team Leader) prior to moving to the UK. I am married with three little daughters.
I am enthusiastic, compassionate nursing professional with over twenty-one years of experience as a Registered Nurse.
I always ensure that we provide excellent care and support for residents and their families during the time they spend here at Bayford House with us.
People often say that I should have retired by now but I class this as my second home and love all my residents.
When I lost my husband, everybody here was so supportive. My favourite time of year is Christmas when I put up all the decorations in the home, which the residents and families enjoy.
If I can go home at night and know I have made one of my residents smile that is a great feeling.
I am originally from Greater Manchester where I worked for Dairy Crest since leaving school until I joined Bupa in June 2008. Firstly as an administrator at The Donnington, where I worked for four years until I had the opportunity to move to Thatcham Court, which is a larger home, in June 2012, this presented additional scope for broadening my experience.
I embraced the challenge of working in a new care home environment, as Thatcham Court is a dementia home, and this presented new aspects to the job and also included a wider range of duties. After working in a dementia home for nine months I felt I would prefer to focus my skills in a non-dementia home, which is when I came to Bayford House in May 2013.
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