Bayford House Care Home

Lovely garden party for the Queen's platinum jubilee, lots of entertainment for the children. All the staff are friendly and welcoming! Residents are well looked after and happy. Well kept gardens and beautiful surrounding area.

The care my friend receives at Bayford House is exceptional. He likes the staff. The food is of good quality. He enjoys the activities.

The staff are always welcoming and pleasant. My brother's health has improved since being in the home. He says he feels safe there.

I would recommend Bayford House Care Home for short or long term care.

The care at the home is spectacular. Nothing is too much trouble. The staff are often prepared to go the extra mile to care for their residents. The staff genuinely care for the people that they look after and the home has a homely feel. My elderly friend always dreaded going into a care home, but when the time came when she needed to, the staff at Bayford made her feel so settled and cared for, that the transition was much easier than I had anticipated. Furthermore, they have done brilliantly throughout the pandemic, keeping the residents entertained and cared for and communicating regularly with those of us that have someone living at Bayford. I couldn’t wish for a better nursing home for my elderly friend.

My husband was admitted to Bayford House for end of life care. Throughout the time that he was there, the care that he received from all staff was exceptional. The professionalism, kindness and care he was given was extended to me and felt extremely confident leaving him in their care when I had to leave. He also really enjoyed the food especially his sausage sandwiches at breakfast.

If I need expert care again, Bayford House will be my first choice.

My mother had 2 weeks respite stay at Bayford House. We were concerned COVID-19 might affect this, however, she had an excellent stay and thoroughly enjoyed the experience. Should we need fun residential care in the future, Bayford House would be our first choice.

The care home is excellent. Activities are great, well planned and executed.

This home has provided exceptional care to my mother, this is before the pandemic hit and since the lockdown. They provide a caring varied environment and continued to do so during the very difficult circumstances of lockdown.

Pleased with my mother's care and safety. They have plenty of food with 4 meals a day and in-between meal times they have snacks. Night staff will make drinks and snacks if they want it. The nurse will let you know if your mother is not well in any way that is out of the normal and will get in contact with you if they need to call a GP and keep you updated on the situation until things are back to normal.

The staff at Bayford House have taken care of my mother during the most difficult time with the coronavirus pandemic. They have kept her safe and well. She is fed up with the restrictions (and doesn't like the food!) but they have done their best given the circumstances. In the beginning (March) communication was limited but form Mid April regular communication has taken place.

Mum has been a resident for a little over two years and is suffering from memory loss. She is always well cared for and treated with dignity, any anxiety she exhibited while living alone disappeared as soon as she moved here. All care is exemplary. A weight lifted off my mind knowing she is so well cared for.

Staff went out of their way to help my Mother in Law, particularly in her last weeks, treating her with great care, respect and even affection. I cannot think of a better place she could have spent the last 18 months.

Excellent staff providing real quality care. Very happy environment. Nice grounds for summer walks. Always a pleasure to visit.

Our 92-year-old Mum has been a resident of Newdale Court for a year. She went in initially for respite after caring for Dad at home until he needed the nursing care that Bayford House provides. They were both given the best possible care. Mum stayed on and being active she joins in with exercise mornings, scrabble, quizzes and craft sessions. She also walks around the newly laid path in the grounds. We cannot speak highly enough of the very kind and caring staff who look after Mum so well and treat us, the family, with equal kindness, understanding and thoughtfulness. We are always made welcome.

The staff I can only describe as excellent. I have never seen so many good staff in one nursing home. The house and grounds couldn't be better. The only negative thing is places to walk. The only place to take a wheelchair is on the main road in and out of the home with lorries and cars passing you all the time, due to the footpath being closed all summer. Has been reported but no action taken.

Every member of staff is really caring, they have made such a difference to my lovely Mum. They make her feel special not only by caring for her in the obvious and expected ways but by taking the time to chat with her or to notice that she likes company or to stay up late and they make it happen so she is relaxed and happy. The daily activities are varied and enjoyable. Medication is administered discreetly and personally. The food is fantastic and the Chefs and kitchen staff are excellent. They take time to explain what is on the menu and offer alternatives or variations and it is served in appropriate crockery, for example, Mum can't see so well so the staff have got contrasting crockery for her. I am made welcome at any time and feel very confident in the person-centred care Mum is getting. For the first time in a long time I have proper conversations with my Mum and I know, because she tells me, that she is happy, safe and very well fed!

Excellent. All the staff took trouble to be welcoming - including serving us with lunch.

It was clear that the relationship between staff and residents is extremely good.

I came away much more relaxed about the thought I might sometimes be in a care home - if so I hope it will be as good as Bayford House.

When outside medical care was needed it was seen to quickly for both parents.