Bayford House Care Home

Rookwood, Stockcross, Newbury RG20 8LB
Review Us
9.1 84 Reviews
  • Bayford House Care Home, Newbury
Nestled in the leafy village of Stockcross, Bayford House offers personalised care packages which include residential, respite, nursing, palliative and Parkinson’s care. The home also has independent living suites for those in need of extra support or recovering from surgery.

Originally a private residence, Bayford House is set within large landscaped gardens and has been extensively modernised and refurbished to provide a high standard of accommodation and care. High ceilings and period features can be enjoyed throughout the home and residents can feel relaxed and comfortable in the spacious communal rooms and lounge areas. Most bedrooms have en-suite facilities and all are tastefully furnished and decorated.

Residents can stay for two weeks, a month or longer– however long residents or loved ones needs support. They’ll get to relax and meet new friends, giving families complete peace of mind. The home has a dedicated respite room that can be booked up to three months in advance, staff are happy to accept last-minute requests too.

The independent living suites are spacious bedrooms with lounge areas, situated within Newdale Court, a part of the home that supports assisted living. There is an on-site salon, large lounge and cinema room, as well as a dining room complete with hostess service.

Individual dietary preferences form the basis of the in-house chef’s daily menu, with homemade meals and lighter alternatives available.

Arts and crafts and reminiscence sessions are examples of the many activities available for residents, as are gentle gardening and sing-a-longs. Regular church services and a visit from a mobile library are also available.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Bayford House Care Home'.

Care Provided by Bayford House Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 59 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1475
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1625
  • RESPITE Self-Funded Nursing Care: from £1815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Bayford House Care Home to find out the exact price for your requirements.

Contact Bayford House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Bayford House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Christine Hutchings (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1995

Room Information

  • Single Rooms (59)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. The home is based in the village of Stockcross, just four miles from the centre of Newbury. There you’ll find an array of independent shops, a racecourse and plenty of wheelchair-friendly pubs.

Parking

  • On-site parking is available.

9.1

Bayford House Care Home has a Review Score of 9.1 (9.080) out of 10, based on 36 reviews in the last 2 years.
Over all time Bayford House Care Home has 84 reviews.

Overall Experience
  • 49
  • 27
  • 5
  • 0
  • 3
Date Published
  • 84
  • 9
  • 27
  • 36
  • 48
Reviewer Connection to Bayford House Care Home
  • 26
  • 13
  • 9
  • 9
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 61-80
Review from P R (Son-in-law of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff went out of their way to help my Mother in Law, particularly in her last weeks, treating her with great care, respect and even affection. I cannot think of a better place she could have spent the last 18 months.
Reply from Greta Narbutaityte, Customer Adviser at Bayford House Care Home
Thank you for trusting us with your mother-in-law's care.
Please let us know if there is anything else we can do for you or your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Geoff B (Son of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff providing real quality care. Very happy environment. Nice grounds for summer walks. Always a pleasure to visit.
Reply from Greta Narbutaityte, Customer Adviser at Bayford House Care Home
Thank you for such lovely feedback, we really appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J T (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our 92-year-old Mum has been a resident of Newdale Court for a year. She went in initially for respite after caring for Dad at home until he needed the nursing care that Bayford House provides. They were both given the best possible care. Mum stayed on and being active she joins in with exercise mornings,
scrabble, quizzes and craft sessions. She also walks around the newly laid path in the grounds. We cannot speak highly enough of the very kind and caring staff who look after Mum so well and treat us, the family, with equal kindness, understanding and thoughtfulness. We are always made welcome.
Reply from Greta Narbutaityte, Customer Adviser at Bayford House Care Home
Thank you for your kind words. It is always a delight to hear from family members feeling like their loved one is cared for and looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John W (Son-in-law of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff I can only describe as excellent. I have never seen so many good staff in one nursing home. The house and grounds couldn't be better. The only negative thing is places to walk. The only place to take a wheelchair is on the main road in and out of the home with lorries and cars passing you
all the time, due to the footpath being closed all summer. Has been reported but no action taken.
Reply from Greta Narbutaityte, Customer Adviser at Bayford House Care Home
Thank you John for such a positive review. It is unfortunate that there is not a lot of options for walks around the care home but we will certainly pass on your comments to the care home manager. The…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chantal F (Daughter of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff is really caring, they have made such a difference to my lovely Mum. They make her feel special not only by caring for her in the obvious and expected ways but by taking the time to chat with her or to notice that she likes company or to stay up late and they make it happen so
she is relaxed and happy. The daily activities are varied and enjoyable. Medication is administered discreetly and personally. The food is fantastic and the Chefs and kitchen staff are excellent. They take time to explain what is on the menu and offer alternatives or variations and it is served in appropriate crockery, for example, Mum can't see so well so the staff have got contrasting crockery for her. I am made welcome at any time and feel very confident in the person-centred care Mum is getting. For the first time in a long time I have proper conversations with my Mum and I know, because she tells me, that she is happy, safe and very well fed!
Reply from Josephine Gaupholm, Customer Adviser at Bayford House Care Home
Thank you for your review of Bayford House Care Home. We are pleased to hear that your mum is having a good time at the home and appreciate your comments regarding the staff making her feel special…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony V (Friend of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. All the staff took trouble to be welcoming - including serving us with lunch.


It was clear that the relationship between staff and residents is extremely good.


I came away much more relaxed about the thought I might sometimes be in a care home - if so I hope it will be as good as Bayford

House.
Reply from Josephine Gaupholm, Customer Adviser at Bayford House Care Home
Thank you for your review of Bayford House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the staff being welcoming. We…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Daughter of Resident) published on 28 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming staff at a very stressful time for our family.
All questions were answered immediately.
Nothing was too much trouble.
When we needed to change accommodation for one parent, it was all done as quickly as possible.
When outside medical care was needed it was seen to quickly for both
parents.
Reply from Gabriella Mills, Customer Adviser at Bayford House Care Home
Thank you for your review of Bayford House care home. We are pleased to hear that you have had a positive experience in our care home and that the staff have helped you through a stressful time. We…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home staff very helpful, friendly and caring. Mum seems well cared for and happy as she can be in her current circumstances (bedridden). We're very happy with the accommodation and care provided.
Reply from Holly McGough, Customer Adviser at Bayford House Care Home
Thank you for your review. We are pleased to hear about your mother's positive experience at the home and is enjoying her stay as much as she can be. It is great to hear that her family are happy with…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Son of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First day arrival of my Father to Bayford. Warm welcome and friendly atmosphere. Professional staff, very positive attitude.
Reply from Gabriella Mills, Customer Advisor at Bayford House Care Home
Thank you for your review. Your comments are extremely important to us and our residents' health and wellbeing is our absolute priority. We are pleased to hear that you have had a positive experience…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth B (Son of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bayford House has a warm, welcoming feel to it as soon as you arrive. This is all due to the wonderful staff who are there. They all commit to that wonderful family feel, nothing is ever too much trouble. Unfortunately, Bayford is still awaiting a total refurbishment. Areas of the original house now
desperately need attention and are certainly not what you would expect from a private home. I have personally written to the house manager regarding an outside area.
Reply from Natalie Krisman, Customer Service Advisor at Bayford House Care Home
I'm pleased to hear that you are happy with the staff and the level of care at Bayford House. Thank you for your feedback, it is really appreciated in order for us to continually improve our standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita R (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been very poorly and weak, but the nurses and carers are helping so much with keeping her comfortable, encouraging eating and drinking to raise her mood. We are able to talk openly to them and assist as much as we can with what is best for her. They come in and move her to the bed when tired
and help with everything - we feel 100% happy with her care and never have to worry as it's 24/7.
Reply from Natalie Krisman, Customer Service Adviser at Bayford House Care Home
Thank you for your review and I am really glad to hear that you are happy with your mum's care in our home and have had such a positive experience with our care staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Daughter-in-law of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely satisfied with the level of care given, including a variety of stimulating activities and socialising with other residents. Great attention is given to the individual needs of residents and also to keeping relatives involved and informed. Excellent.
Reply from Natalie Krisman, Customer Service Adviser at Bayford House Care Home
Thank you for your review and I am glad that you are satisfied with the level of care and activities in our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Respite Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arriving for respite in Bayford House was made very pleasant from all departments. I was feeling quite nervous but this was not necessary as the staff made me feel settled and happy within minutes. The happy feeling continues all my needs are catered for.
Reply from Natalie Krisman, Customer Services Administrator at Bayford House Care Home
Thank you for your review about Bayford House and I'm pleased to hear that you are well settled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John M (Husband of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, my wife was assisted out of the care and helped to a wheelchair supplied by the home. We have a friend with an ageing parent and I will be recommending this home to them.
Delighted with support and standard from all members of staff.
Reply from Natalie Krisman, Customer Services Administrator at Bayford House Care Home
I'm really glad to hear you have been delighter with the home and the standard of care at Bayford House. Thank you for sharing your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Son of Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Did a good deal of research before choosing this home. Very pleased with the whole experience.
Reply from Jayne Duck, Customer Services Administrator at Bayford House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D A (Wife of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bayford House is a busy happy care home in beautiful surroundings garden and countryside 99% of the staff are helpful and friendly. They are attentive and caring in all aspects of my husband's care and always friendly and approachable both with myself and the rest of the family both care staff, domiciliary
staff and admin staff. Always ready to give comfort and support to me as well as the rest of the family. Well done to the manager and the team.
Reply from Emily Wilson, Customer Service Administrator at Bayford House Care Home
Thank you for sharing such a lovely review with us. I am so pleased that you are impressed by Bayford House, their staff and the care and support they provide to both you, your family and your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stella R (Resident) assisted by family/friend published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well cared for and comfortable. Staff are very caring. The quality of food is sometimes disappointing, more fresh vegetables would be much appreciated. Sometimes I get the wrong meal. Laundry frequently goes missing and has to be replaced.
Reply from Simone Berkeley, Customer Service Advisor at Bayford House Care Home
“Thank you for your review, we appreciate your feedback. Your comments are extremely important to us, We will discuss your feedback with the home’s manager to help them continually improve the service…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P C (Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very pleasant and helpful. The food is good and plentiful. Accommodation is comfortable except for the silverfish that appear in the bathroom and make me unhappy. There are several activities available.
Reply from Simone Berkeley, Customer Service Advisor at Bayford House Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and services provided, We will discuss your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bertie (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
When putting a loved one in a care home you are always concerned that you have made the right choice. We are glad we choose Bayford House as the level of care and dignity shown to my father-in-law was wonderful. They took their time to get to know him and understand his individual needs. We were encouraged
to visit often and when we left we always felt he was in very capable caring hands. Whilst in there my father-in-law had a birthday. Decorations were put up, a lovely cake made and Happy Birthday sung. A special lasting memory of my father-in-law who has now passed away. We will always be grateful to the staff at Bayford House for making the last few difficult weeks of his life the best they could be. Thank you. You are very special people.
Reply from Tom Meyer, Customer Service Administrator at Bayford House Care Home
Thank you for taking the time to write this review. We appreciate your comments, and while we're sorry for your loss, we are glad we could provide a dignified experience to your father-in-law during…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lyn B (Wife of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good nursing home, staff always trying to help and give a good standard of care. Housekeeping side could be improved. i.e bins not always emptied and vacuuming rooms is sporadic.
Reply from Emily Wilson, Customer Service Administrator at Bayford House Care Home
Thank you for your review. I am pleased you are happy with the care being provided. I will pass on your comments to the home manager so they are aware of improvements that can be made. Thank you…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.080)

Overview of Review Score

The Review Score of 9.1 (9.080) out of 10 for Bayford House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.080 for Bayford House Care Home is calculated as follows: ( (197 Excellents x 5) + (139 Goods x 4) + (51 Satisfactorys x 3) + (2 Poors x 2) + (36 Very Poors x 1) ) ÷ 425 Ratings = 4.08
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bayford House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 08 Oct 2025

Spacious rooms available for nursing and residential care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely. Some rooms are large enough to accommodate couples.

Loading

Loading

Awards / Recognitions (7)

Loading...

Meet the Team (5)

Christine

Christine Hutchings

Job Title: Home Manager Joined: 2014

I started as a care assistant in Dec 2014. Quickly progressed to a senior carer then senior carer with medication responsibilities. Then unit manager in 2017. Lastly, I applied for the home managers position.


I have always since the age of 19 worked in the care sector. I spent a lot of time working for social services in Essex and North Yorkshire and I have also worked as a sheltered housing officer.


I am married with 2 children. I live locally to the home.
My husband and I enjoy fishing and holidays in Cuba. I enjoy working in care as i love to see the smiles that good care puts on the residents faces!

Jessy

Jessy Bino

Job Title: Deputy Manager Joined: 2003

I am Deputy Manager at Bayford House. I have been with Bupa for fourteen years. I am a Registered Nurse from India. I moved to a Middle East hospital where I was a Specialist Nurse in Intensive Care Unit (Team Leader) prior to moving to the UK. I am married with three little daughters.


I am enthusiastic, compassionate nursing professional with over twenty-one years of experience as a Registered Nurse.


I always ensure that we provide excellent care and support for residents and their families during the time they spend here at Bayford House with us.

Freda

Freda Joyce

Job Title: Activity Coordinator - Newdale Court Joined: 1992

I have been at Bayford House/Newdale Court for twenty five years. I am Newdale’s Activity Coordinator and I have three children; two boys and one girl and seven grandchildren - I even bring them in to work sometimes as they love to talk to the residents.

People often say that I should have retired by now but I class this as my second home and love all my residents.


When I lost my husband, everybody here was so supportive. My favourite time of year is Christmas when I put up all the decorations in the home, which the residents and families enjoy.


If I can go home at night and know I have made one of my residents smile that is a great feeling.

John

John Poynter

Job Title: Maintenance/Gardener Joined: 2006

I joined Bupa Bayford House in February 2006 where I have been maintaining the home and gardens for over ten years.


I am married to Lyn who also works here at Bayford House and we have two grown up children but I now enjoy my evenings with our cat Colin.

Judy

Judy Potts

Job Title: Finance Administrator Joined: 2008

I am originally from Greater Manchester where I worked for Dairy Crest since leaving school until I joined Bupa in June 2008. Firstly as an administrator at The Donnington, where I worked for four years until I had the opportunity to move to Thatcham Court, which is a larger home, in June 2012, this presented additional scope for broadening my experience.


I embraced the challenge of working in a new care home environment, as Thatcham Court is a dementia home, and this presented new aspects to the job and also included a wider range of duties. After working in a dementia home for nine months I felt I would prefer to focus my skills in a non-dementia home, which is when I came to Bayford House in May 2013.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bayford House Care Home to verify any information. View our terms and conditions. Bayford House Care Home has an Enhanced Service - more info.