Bayford House Care Home

My mother moved into Newdale Court last year, following several falls at her home. Having led an independent life up until this point, we all found it hard to adjust to life in a care home environment. During this time, the staff could not have been more supportive and did everything they could to help Mum settle. She is now settled and in much better health. The staff are outstanding in the care that they give; their warmth and compassion are evident, and they have all taken the time to get to know Mum and understand her needs as an individual. The home is always friendly and welcoming, and staff work hard to provide a stimulating environment - from dressing up to decorating communal areas - there is always something going on. The manager and the staff are always around to answer any questions, and the home has a very safe and supportive atmosphere. I believe my mum is getting excellent care and would have no hesitation in recommending Bayford House.

Very welcoming and very approachable staff, very caring and lovely rooms and facilities. Provide an excellent service. Wonderful grounds around the building, free of litter and very well-kept gardens with scenic views from the window with lots of natural wildlife.

Would very much recommend.

What a pleasure to be able to attend.

and understanding.

Lovely garden party for the Queen's platinum jubilee, lots of entertainment for the children. All the staff are friendly and welcoming! Residents are well looked after and happy. Well kept gardens and beautiful surrounding area.

The care my friend receives at Bayford House is exceptional. He likes the staff. The food is of good quality. He enjoys the activities.

The staff are always welcoming and pleasant. My brother's health has improved since being in the home. He says he feels safe there.

I would recommend Bayford House Care Home for short or long term care.

The care at the home is spectacular. Nothing is too much trouble. The staff are often prepared to go the extra mile to care for their residents. The staff genuinely care for the people that they look after and the home has a homely feel. My elderly friend always dreaded going into a care home, but when the time came when she needed to, the staff at Bayford made her feel so settled and cared for, that the transition was much easier than I had anticipated. Furthermore, they have done brilliantly throughout the pandemic, keeping the residents entertained and cared for and communicating regularly with those of us that have someone living at Bayford. I couldn’t wish for a better nursing home for my elderly friend.

My husband was admitted to Bayford House for end of life care. Throughout the time that he was there, the care that he received from all staff was exceptional. The professionalism, kindness and care he was given was extended to me and felt extremely confident leaving him in their care when I had to leave. He also really enjoyed the food especially his sausage sandwiches at breakfast.

If I need expert care again, Bayford House will be my first choice.

My mother had 2 weeks respite stay at Bayford House. We were concerned COVID-19 might affect this, however, she had an excellent stay and thoroughly enjoyed the experience. Should we need fun residential care in the future, Bayford House would be our first choice.

The care home is excellent. Activities are great, well planned and executed.

This home has provided exceptional care to my mother, this is before the pandemic hit and since the lockdown. They provide a caring varied environment and continued to do so during the very difficult circumstances of lockdown.

Pleased with my mother's care and safety. They have plenty of food with 4 meals a day and in-between meal times they have snacks. Night staff will make drinks and snacks if they want it. The nurse will let you know if your mother is not well in any way that is out of the normal and will get in contact with you if they need to call a GP and keep you updated on the situation until things are back to normal.

The staff at Bayford House have taken care of my mother during the most difficult time with the coronavirus pandemic. They have kept her safe and well. She is fed up with the restrictions (and doesn't like the food!) but they have done their best given the circumstances. In the beginning (March) communication was limited but form Mid April regular communication has taken place.

Mum has been a resident for a little over two years and is suffering from memory loss. She is always well cared for and treated with dignity, any anxiety she exhibited while living alone disappeared as soon as she moved here. All care is exemplary. A weight lifted off my mind knowing she is so well cared for.

Staff went out of their way to help my Mother in Law, particularly in her last weeks, treating her with great care, respect and even affection. I cannot think of a better place she could have spent the last 18 months.

Excellent staff providing real quality care. Very happy environment. Nice grounds for summer walks. Always a pleasure to visit.