Larchfield House

Larchfield Road, Maidenhead SL6 2SJ

Located in Maidenhead, Larchfield House offers a warm, safe and friendly environment specialising in care for people with Alzheimers disease. The caring team of professionals are experienced and passionate about what they do, while being consistently trained to provide a high standard of round the clock care.

The home has been carefully designed to support a stimulating yet safe and comfortable environment. Good lighting and appropriate signage using beneficial colours to aid orientation can be found throughout the home. A wide range of activities are available tailored to each residents care and support needs and include outdoor entertainment, musical performances, puppet shows, reminiscence, animal therapies and music sessions.

Tasty home cooked meals can be enjoyed, prepared by the homes own chef, using fresh, seasonal produce while catering for all dietary requirements and preferences.

Owner: H Plus Care Ltd

Person in charge: Cliff Grand-Scrutton (Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Gardens for residents

Latest Care Quality Commission* Report on Larchfield House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Larchfield House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.544 for Larchfield House is calculated as follows: ( (188 Excellents x 5) + (101 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 309 Ratings = 4.544

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Larchfield House is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 16 Reviews ÷ 15 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Larchfield House has a Review Score of 9.5 (9.544) from 26 Reviews


Average Ratings

  • Excellent
    17
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Larchfield House?

  • Extremely LIKELY
    22
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Larchfield House

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

Since my husband returned to Larchfield after some weeks in hospital there has been a significant improvement in his condition. He is well cared for, his personal hygiene is well taken care of, ie clean shaven, hair brushed, clean clothes etc. The nursing and caring staff are always kind, patient, good-humoured and friendly and I have great admiration for them all. We recently celebrated our diamond wedding anniversary with a tea party at Larchfield and the staff could not have been more kind and helpful. My husband also enjoys his food and looks well.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.3 out of 5

My Darling Wife has been in Larchfield House since 17th Oct 2015 until now.
Her needs for care are extremely high. She cannot walk, talk or communicate, feed herself or do anything.
Her Cognitive needs are extremely high.
I have visited my Wife practically every day since she’s been in Larchfield House, well at least 9 out 10.
The Care she has received from the first day has been fantastic and has never varied, it is still fantastic.
I feel so grateful and privileged to have got my Wife into Larchfield. I couldn’t fault it.
There cannot be many more jobs more challenging than running a Care Home 24/7 and it's needs, but all the Management and wonderful dedicated Carers do such a fantastic Job.
And this does not go unnoticed. Thank you so much to you all.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

We are very happy with the home. They are very accommodating. Staff are very good and accommodating.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

A caring, friendly atmosphere and kind staff.

How likely would you be to recommend Larchfield House? Likely

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Average Rating:   4.1 out of 5

Dad was admitted at the beginning of January, having spent 6 weeks in hospital. Almost immediately, we noticed a huge difference in dad's health - he was washed and shaved and treated with the utmost kindness. Such a relief to see him looking so well after being in hospital, where he seemed to deteriorate, until being transferred to Larchfield House, where there was a marked improvement of his health all round.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.3 out of 5

The staff are so kind and always helpful. My mother seems happy and content and very settled. The home always informs us if there are any problems, or if my mum has any illness. My brother and I are more than happy with the care my mother receives. The staff do an amazing job! Thank you.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.9 out of 5

As a family, we are so grateful and pleased with the staff. My father is on Avon and the care and kindness he receives from all the staff at Larchfield House. Thank you all so much.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.8 out of 5

The family would like to thank the Team Leader and Carer on Thames Unit for the care they gave to our Dad under very difficult circumstances. He was sent back from hospital still with a chest infection and in great pain and they were very kind and caring.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

Attending care review. Very happy with care and attention. Provided to our mum. She is happy and well looked after.

How likely would you be to recommend Larchfield House? Likely

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Average Rating:   4 out of 5

Larchfield is a comfortable home. I am very pleased with the standard of care. It is clean and all staff are warm and caring. I visit my mother every day for the last 4 1/2 years. It's perfect.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.2 out of 5

After a long stay in hospital I placed my cousin in Larchfield from a selection of homes provided by a search agency (used by the hospital) The staff were very approachable as there were initial problems due to the majority of residents having dementia, whereas my relation, despite her considerable age, still had mental capacity. Following discussions, Larchfield reacted and endeavoured to place her amongst residents having some mental capacity. Following an assessment by social services, it was suggested she moved to an alternative home providing more opportunities for social interaction.

How likely would you be to recommend Larchfield House? Likely

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Average Rating:   3.4 out of 5

Since my mother has resided in this home, I can't fault any of the staff (office, nurses, cleaners) with their work effort, friendly behaviour and helpful manner.

The staff are professional and friendly. The food and cleanliness is superb and my mother's health has certainly improved.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.8 out of 5

My parents came in for the week for respite care.
In this short time, I can see a huge improvement in their general well being.
Care is benefiting them immensely.
My only concern is that the other residents are mainly in a more advanced stage of dementia making interaction limited.

How likely would you be to recommend Larchfield House? Likely

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Average Rating:   3.5 out of 5

Everything was good at Larchfirled. Very happy with the care. Food was excellent. Great carers - I gave them a thank you card. My neighbour was very happy with the way he was looked after.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

The staff take care of my mother as if she was their own.
She is always clean and comfortable.
New management are making good changes for the future.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.5 out of 5

I was so happy and surprised to find what a nice place this is.
After reading the latest reports of 'inadequate'. I was worried for a dear friend who is in respite there.
However, I went to see her and to my delight, I received a friendly welcome, a lovely clean environment, and very friendly faces from all the staff I met.
The biggest surprise was how nice, carers look fresh, bright and cheery my friend looked, she'd had her hair washed which must have felt so good.
The room she was in was very bright and cheerful and most of all clean.
Staff came in to introduce themselves and to say hello, and my friends face lit up, which was lovely.
One of the carers took me aside to ask what my friends likes and dislikes were, also what she would do at home, did she listen to music/tv etc...
I am so impressed with the whole set up and 100% happy that my friend is there.
Definitely 10/10 well-done Larchfield nursing home and thank you.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

My mother has been looked after by staff in the Thames suite very well. They have nursed her back to health after leaving the hospital in a very weak and poor condition but thanks to the care and attention she has received since returning home she is getting stronger by the day.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.7 out of 5

Pleasantly surprised by quality of home, service and activities available. Grandad was very happy and there was visible levels of staff care helping me feel at ease that he was in the right place. Excellent home, have recommended to friends and family.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.8 out of 5

On first visiting the home, I was struck quite strongly by an air of friendliness and quiet confidence in all staff encountered. The home was bright and attractive, clean and spruce in all communal and entrance areas. In the few weeks of my mother's residency, my positive feelings concerning all aspects of the home have been continuously re-enforced. Meeting with relatives of longer standing inhabitants I have been pleased and encouraged by their assertions as to the rapid and thorough improvements over the last three months since new management has been in place. My mother has settled far quicker and more comprehensively than I could ever have hoped for. She feels safe and cared for at all times.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.8 out of 5

Likes taking part in arts/crafts.
Sometimes likes to watch TV.
Enjoys the food, the food is good here.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.7 out of 5

My wife has been cared for very well and feels safe and secure in the home. She is very happy with how well she has been cared for.
The new manager has made great improvements since the change of ownership. Communication with presidents relatives is good.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.1 out of 5

Very happy, no complaints, lovely staff.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.8 out of 5

Larchfield House is a good, clean friendly place where the staff are very good.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4 out of 5

From the time you enter Larchfield care home to the time you leave, reception, domestic staff and nursing staff all very courteous and helpful. Could not wish for my mother to be in any other nursing home.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.9 out of 5

Since my mother moved into Larchfield House a few months ago my family and I have been extremely impressed with the outstanding care given to my mother. All the staff are extremely friendly and helpful and are always on hand to offer help in any way.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   4.7 out of 5

My mother is so happy since she came to Larchfield House. She is immaculate in appearance and the staff are so kind and considerate and so helpful. The food is freshly prepared and cooked each day. The activities are really stimulating, I'm so happy that I chose the home for my mother she wants for nothing.

How likely would you be to recommend Larchfield House? Extremely Likely

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Average Rating:   5 out of 5

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