Larchfield House, Maidenhead, Berkshire
Larchfield House, Maidenhead, Berkshire
Larchfield House, Maidenhead, Berkshire

Located in Maidenhead, Larchfield House offers a warm, safe and friendly environment specialising in care for people with Alzheimers disease. The caring team of professionals are experienced and passionate about what they do, while being consistently trained to provide a high standard of round the clock care.

The home has been carefully designed to support a stimulating yet safe and comfortable environment. Good lighting and appropriate signage using beneficial colours to aid orientation can be found throughout the home. A wide range of activities are available tailored to each residents care and support needs and include outdoor entertainment, musical performances, puppet shows, reminiscence, animal therapies and music sessions.

Tasty home cooked meals can be enjoyed, prepared by the homes own chef, using fresh, seasonal produce while catering for all dietary requirements and preferences.

Owner: H Plus Care Ltd

Person in charge: Tony Thiru (Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 75 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Gardens for residents

Latest Care Quality Commission* Report on Larchfield House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Larchfield House has a Review Score of 9.1 (9.102)

The Review Score of 9.1 (maximum of 10) for Larchfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Larchfield House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.502 for Larchfield House is calculated as follows: ( (132 Excellents x 5) + (74 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 225 Ratings = 4.502

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.6 Points relating to the number of positive Reviews for Larchfield House is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 9 Reviews ÷ 15 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Larchfield House?

  • Extremely LIKELY
    16
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Larchfield House

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

Attending care review. Very happy with care and attention. Provided to our mum. She is happy and well looked after.

How likely would you be to recommend Larchfield House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Larchfield is a comfortable home. I am very pleased with the standard of care. It is clean and all staff are warm and caring. I visit my mother every day for the last 4 1/2 years. It's perfect.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

After a long stay in hospital I placed my cousin in Larchfield from a selection of homes provided by a search agency (used by the hospital) The staff were very approachable as there were initial problems due to the majority of residents having dementia, whereas my relation, despite her considerable age, still had mental capacity. Following discussions, Larchfield reacted and endeavoured to place her amongst residents having some mental capacity. Following an assessment by social services, it was suggested she moved to an alternative home providing more opportunities for social interaction.

How likely would you be to recommend Larchfield House? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Since my mother has resided in this home, I can't fault any of the staff (office, nurses, cleaners) with their work effort, friendly behaviour and helpful manner.

The staff are professional and friendly. The food and cleanliness is superb and my mother's health has certainly improved.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My parents came in for the week for respite care.
In this short time, I can see a huge improvement in their general well being.
Care is benefiting them immensely.
My only concern is that the other residents are mainly in a more advanced stage of dementia making interaction limited.

How likely would you be to recommend Larchfield House? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Everything was good at Larchfirled. Very happy with the care. Food was excellent. Great carers - I gave them a thank you card. My neighbour was very happy with the way he was looked after.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff take care of my mother as if she was their own.
She is always clean and comfortable.
New management are making good changes for the future.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was so happy and surprised to find what a nice place this is.
After reading the latest reports of 'inadequate'. I was worried for a dear friend who is in respite there.
However, I went to see her and to my delight, I received a friendly welcome, a lovely clean environment, and very friendly faces from all the staff I met.
The biggest surprise was how nice, carers look fresh, bright and cheery my friend looked, she'd had her hair washed which must have felt so good.
The room she was in was very bright and cheerful and most of all clean.
Staff came in to introduce themselves and to say hello, and my friends face lit up, which was lovely.
One of the carers took me aside to ask what my friends likes and dislikes were, also what she would do at home, did she listen to music/tv etc...
I am so impressed with the whole set up and 100% happy that my friend is there.
Definitely 10/10 well-done Larchfield nursing home and thank you.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My wife has been a resident since October 2015. I couldn't have found a better place for her care.
All the carers are fantastic as well as management.
I feel so privileged and grateful to everyone for the wonderful care they give my wife.
It always seems to have a happy cheerful atmosphere in spite of a very challenging job the staff have to cope with.
Definitely 10 out of 10.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been looked after by staff in the Thames suite very well. They have nursed her back to health after leaving the hospital in a very weak and poor condition but thanks to the care and attention she has received since returning home she is getting stronger by the day.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Pleasantly surprised by quality of home, service and activities available. Grandad was very happy and there was visible levels of staff care helping me feel at ease that he was in the right place. Excellent home, have recommended to friends and family.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On first visiting the home, I was struck quite strongly by an air of friendliness and quiet confidence in all staff encountered. The home was bright and attractive, clean and spruce in all communal and entrance areas. In the few weeks of my mother's residency, my positive feelings concerning all aspects of the home have been continuously re-enforced. Meeting with relatives of longer standing inhabitants I have been pleased and encouraged by their assertions as to the rapid and thorough improvements over the last three months since new management has been in place. My mother has settled far quicker and more comprehensively than I could ever have hoped for. She feels safe and cared for at all times.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Likes taking part in arts/crafts.
Sometimes likes to watch TV.
Enjoys the food, the food is good here.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been cared for very well and feels safe and secure in the home. She is very happy with how well she has been cared for.
The new manager has made great improvements since the change of ownership. Communication with presidents relatives is good.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Very happy, no complaints, lovely staff.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Larchfield House is a good, clean friendly place where the staff are very good.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the time you enter Larchfield care home to the time you leave, reception, domestic staff and nursing staff all very courteous and helpful. Could not wish for my mother to be in any other nursing home.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother moved into Larchfield House a few months ago my family and I have been extremely impressed with the outstanding care given to my mother. All the staff are extremely friendly and helpful and are always on hand to offer help in any way.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother is so happy since she came to Larchfield House. She is immaculate in appearance and the staff are so kind and considerate and so helpful. The food is freshly prepared and cooked each day. The activities are really stimulating, I'm so happy that I chose the home for my mother she wants for nothing.

How likely would you be to recommend Larchfield House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Larchfield House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Larchfield House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Larchfield House