Woodbury House Care Centre

Staff were very helpful, patient, understanding, flexible, put up with my sense of humour.

My husband has L.B.D. and parkinson's and has been in residential care for over two years. I particularly appreciate the kindness, thoughtfulness and good humour of the regular staff. And the fact that because he feels safe and secure, D is normally contented and cooperative. When I asked if he wanted to add something he said, "The best thing is the food. It always tastes good. And I like my room. It is bright and I can look out at the garden and the trees. Deer come sometimes."

Dad has been a resident for a month now. We are very impressed with all aspects of his care. There is a welcoming feeling and whatever time we visit the staff are very accommodating. The staff understand it is a huge transition for both dad and the wider family and have been available and responsive to all our queries and questions.

All of the staff were so kind and caring with dads passing. They supported us, as a family at the hardest time, with care, compassion and dignity. Mum is still at Woodbury and we know she is being extremly well looked after and cared for through this difficult time too. They all work so hard and are always polite and willing to help too.

My mother has been looked after by the staff at Woodbury House for over two years now. I find the staff very attentive and caring, they always keep me informed of her progress and address any issues immediately. In the last twelve months the Home has improved it's facilities and social interaction with the Residents and their families. Communication of these activities is advised by email and notices posted in the home. I would like to thank the staff for their care and attention of my mother over the last two years.

She passed away at the home. The staff were very kind and respectful to mum and us as her family

I am extremely happy with both my parents being at Woodbury House. The staff are very caring and attentive to my parents. The quality of the facilities is very good. My parents are eating and drinking well, and have noticeably improved since being moved to Woodbury House, despite my mother's terminal diagnosis. The staff keep me well informed as next of kin and RPR.

On arriving at Woodbury House made most welcome. The manager showed me around the house and all the facilities, excellent. I spoke to all of the staff and found them most welcoming. I was there the time my brother arrived from hospital, the staff most courteous and respectful. I was invited to stay to lunch, excellent food. My impression was it was like a first class hotel. Your truly with loving care.

Would like to thank all the staff for looking after my dad, Gerald, over the past few months, especially Alex. We were given so much privacy and time with my dad, and I will miss visiting the home. Would highly recommend. Thank you again

Woodbury House has cared for my husband for 14 months. As his dementia has worsened and his behaviour has become more challenging, they have continued to treat him with respect and to demonstrate evident care for him, despite the very obvious difficulties they have faced. Under the manager's leadership the staff are positive and keen to help. They have proved very supportive not just to my husband but also to my son and to me, treating us with sensitivity when his behaviour has been at its worst. This Home is highly recommended.

My grandmother's needs are looked after very well by the lovely care and domestic staff at Woodbury House. The Deputy Manager overseeing the clinical care is helpful and knowledgeable on the individual needs of the residents which I find very comforting. Due to various factors and location, I'm sometimes not able to visit as often as I'd like, but feel confident that those looking after her are dedicated and compassionate. Communication around my grandmother's care needs is of a high standard and this is reassuring, particularly when I cannot be there in person.

We have always been informed of any changes, GP visits and any in general to Care and Treatment.

Activities always took place on a regular basis and there was always a variety of food on offer.

Initial contact with manager was very encouraging. We were welcomed and shown around the care home and facilities on offer. A follow-up visit arranged and all answers given to our satisfaction. The meal menu is very good, healthy food and good portion sizes served. Mum has settled well and is making use of the facilities on offer. She is well looked after by the care workers and Mum feels much better now.

Woodbury House has exceptional care for all residents. The staff are very friendly and caring. Any concerns are dealt with immediately. The level of meeting the resident's needs are always met. The staff work very hard. The home has also got activities which my mother has enjoyed and enjoys doing. There are church services in the home now and then which she can attend. The food is of a good standard. The whole atmosphere at Woodbury is very homely and it has been kept at a high standard.

Staff and manager are extremely kind and ready to help anytime.

My husband has settled very well due to the care given by all the staff.

Woodbury House is a fantastic place down to the lovely caring staff and even the surroundings outside. Mum is very happy and beginning to settle. I would recommend anyone who is looking for a care home to book a visit.

The staff at Woodbury House looked after my mother very well. They are a wonderful staff, always professional with a caring approach. They understand my mother's needs very well. I had great confidence in their skill. Any questions I had were addressed sensitively and fully. I especially thank one member of staff, in particular, who was a huge support to my mother, a wonderful professional. I have only praise for the way in which the staff managed my mother's final days. They treated her with great gentleness and did everything to make her last days as comfortable as possible. They also supported us, her close family very well too.

Nursing care has been excellent. Mum settled well now. The room is lovely with great views.

The home is clean although the staff have told me it's being updated slowly. The staff are helpful and always offer me a coffee. I enjoy my time visiting.