Woodbury House Care Centre

Mum's care in Woodbury has been exemplary. The staff are kind and patient and treat mum well. The medical care has been excellent and we get regular updates on her condition. It was hard to move mum as she had been in the same house for nearly 60 years but I know she is happy here for which I am very grateful. All the family loves to visit as everyone is so friendly.

A very warm welcome from all the staff, made us feel very comfortable and nothing was too much trouble. All had to be arranged so fast but there was no pressure and my mother seems extremely calm and relaxed, at last, we may have found just the right place. Beautiful grounds, warm, so much to see and touch for those with dementia. Many thanks.

Woodbury House Care Centre is a good care home and my mother's experience has been very good. The staff are kind, attentive and caring. I would like to see more proactive communication between the management and the families, but I am sure this is being addressed.

A wonderful, uplifting place! My mother is so happy and settled at Woodbury House. All her physical needs are met, but more importantly, so is her emotional well-being. I am so grateful to all the lovely people who are so kind to Mum. Thank you!

My husband has been at the nursing home for just over a year now. He has received nothing but the best treatment and care. I am very satisfied with all aspects of the home. All the staff and carers could not have been more loving and helpful to both of us. The entertainment laid on is always very enjoyable with first-class acts. The musical sing-along had everyone singing and clapping and made us all feel happy and nostalgic for the past. All the food provided is excellent, nutritious and tasty. Many thanks to all the staff and carers from both of us.

My mum was placed into Woodbury House when leaving the hospital in March 2022. The care she has been given and is getting is, in my opinion, first-class. She is on end-of-life care, and all the staff that deal with her take such care and also take time to sit with her and look after all her needs; a great place for her to see out the rest of her time. The staff always have time to talk through the ongoing needs, and if any changes are needed to her care plan, they always call me if anything happens so that I know what is going on. Not able to review activities as she is bedbound and not able to take part in any.

My relative has been here for a short while and we have only experienced positive care and patience shown by management and all staff. Everyone has time to assist and help. We feel comfortable and secure in the care that my uncle is receiving at Woodbury House Care Centre and the future looks bright.

My husband has had excellent care since he was admitted to Woodbury House in September '21. All the staff have been so kind and patient with him and he has received first-class treatment at all times. I have been made to feel most welcome when I visit and I would like to thank all the staff for the way we have both been looked after.

Very efficient pre-visit tests and staff extremely friendly and caring.

My mother has received consistently high standards of care. She is looked after very well - the staff are kind and considerate. They are aware of her needs and do everything they can to make sure she feels comfortable and secure.

What a wonderful place. Woodbury House has been and continues to be, brilliant. Grandma is getting the best care from highly skilled and deeply compassionate staff and I cannot be more grateful. Their Memory Unit is superb in its quality of care, its presentation (it's gorgeously fitted out - light and airy!) and its staff, with such an emphasis on letting the dementia patient live their own way without being forced into things they don't want to do. My grandma has the choice of when to get up, what she wants to eat, and all of the freedoms she would have at home - they care so much about preserving the patient's preferences, which is so important when your loved one has dementia. It's like one big family. The icing on the top of the cake? Grandma, quite unprompted and spontaneously, said to me, "I'm happy!" I can rest easily, safe in the knowledge she is getting the care and attention she needs. I look forward to every visit and I always wish I can stay longer. Give them a medal.

Unfortunately due to covid, access to the home has been limited, which I appreciate, so any comments on the premises as a whole and normal working practices are limited to what I have seen on few occasions I am able to visit, and from pictures, the team provided regarding rooms etc.

As a visitor, I have always felt welcome and comfortable at Woodbury House and take great comfort that the residents are happy and well looked after. The staff, at all levels, are warm friendly and welcoming whilst equally being professional in their care and wellbeing of their residents. I have observed mealtimes, activities and day to day life whilst visiting and the level of care is always consistent and the environment is one I was happy to spend whilst visiting. The staff do a great job!

God bless you all

My in-laws were residents for years. All the staff are friendly and very informative, always informing us of any problems and issues. I really can not fault Woodbury House.

From the moment Mum became a resident of Woodbury Care Home my brother and I knew we'd made the right choice. Mum was very disorientated when she arrived but every member of staff from the lovely manager herself to each and every care-worker welcomed her with genuine warmth and kindness which moved and reassured all of us. Huge efforts were made to make Mum feel as 'at home' as possible, in what was a seismic and difficult move for her out of the family home she'd been in for 45 years. She gradually came to like and trust those who cared for her, not an easy process for Mum, because their patience, attention to detail, kindness and warmth made her feel cherished and appreciated. Nothing was too much trouble for any of them and Mum quickly established deep & meaningful relationships with many of the staff. Staff turnover seems low, a crucial factor for any Care Home where it is the relationships that develop between the residents and the staff which are of the utmost importance. Thank you Woodbury.

Very impressed with the care given to the resident and to the communication with me over her care and needs. Every time I visit, the home is clean and tidy and since the COVID lock down I have been kept informed with the status of the home.

An outstanding home for all.

I felt that this care home has dealt very well with the Covid-19 outbreak minimising the number of residents that caught it very well. I do feel that Woodbury House provides better care for its residents than many other care homes do.

It will be easier to tell what I don't like. I enjoy all activities, a lot of variants for me. Team members are good, always fighting for better, for us. They are very good. I feel safe in here, I really do.