Catherine Court

My father arrived in October from hospital and I would recommend Catherine Court without hesitation. My father is extremely happy. The staff are caring and very welcoming.

I find all members of staff very helpful and really caring and willing to assist.

Wonderful care home I will always come back. Very very nice staff, food excellent just a very nice place.

My mother has been in Catherine Court for the past 3 years. I am very pleased with the care my mother is given on a daily basis. I find the staff helpful, caring, interested and kind. Over time they have come to know my mother's likes and dislikes so are able to meet her needs effectively. I feel that I am regularly updated and kept informed. During my visits, it is not unusual for me to hear about something my mother has enjoyed and been involved as I walk into reception. Email communication on upcoming events is also very good. The staff take time to talk though and answer any questions or concerns I may have. Since being at Catherine Court my mother has particularly enjoyed musical activities and having her nails painted. I have valued her being taken out from time to time and have enjoyed seeing the photos of her enjoying the day when I have been unable to join in. So far outings have included Odds Farm, Garden Centre and Rest Home for Horses.

We are very happy with the overall care being provided by Catherine Court and it's staff.

I rate this care home very highley.

When my sister and I viewed Catherine Court we were immediately impressed with how caring, professional and friendly the staff were, they made us feel reassured that they would look after our Mother well and keep her safe.

whole transition of moving her from hospital to the home has been smooth and painless. Mum has a bright room and we have been encouraged to personalise it with photos, pictures and personal possessions to make it feel like home.

Having suffered a severe stroke Mum is unable to talk, however the staff are so good with her and she has made good progress with her dexterity since arriving at Catherine Court.

We are so pleased we chose Catherine Court for Mum, we know she is in good hands.

My mother has been at Catherine Court since the end of January 2018 and has now really settled in. Every time I visit, she is smiling and quick to laugh, so I can tell that she's happy. She is always clean and tidy and generally really well turned out. Mum has always been a very elegant and proud lady, and the caring staff go to great lengths to make sure her hair is just as she likes it, and will often do her makeup for her. Mum loves that. The activities are plentiful and stimulating, so mum is occupied and engaged, which is so vital to her well-being. All the staff, without exception, are compassionate, kind and caring; I have the utmost like and respect for each and every one of them. Theirs is a tough job and they do it with real love. My sister, brother and I, whilst devastated that our beloved mum needs such care, know that she is in the very best of hands and can rest assured that she is safe. We are truly grateful to everyone at Catherine Court. Thank you.

The physical environment is dated and could be improved. The en-suite bathroom does not have a shower.

My mother has been in Catherine Court care home for six years. In this time there has been a number of management and staffing changes over the years but also a number of team members who are quite long-serving. In the first two years of her residency, some gaps were noted in the attention to reporting and administrative procedures, but the home has taken active steps to address these shortfalls and has shown much-improved consistency in management practices in recent years. Nurses and staff, in general, appear caring and hard-working, in particular, the longer-serving members of the team who have, in my opinion, provided excellent support to my mother. Her complex dementia needs have been treated with care and respect; she is clean, healthy, and appears comfortable in her interactions with the staff at the home. At this point in time and based in particular on the last four years' experience, I would have no problem in recommending this care home.

I needed to place my mother into respite care and this home was so accommodating from the outset. We came to visit and mum was very happy to come here and now she is hoping to stay long term.

I was also impressed with the regular updates and reviews that Catherine Court undertake on a regular basis.

Dad was always cared for in a professional and dignified manner and staff always gave you their time even when they were stretched and busy.

Staff seem excellent. Overall good impression.

Thank you.

Catherine Court Care Home has all the help and care my mother needs. The management are most helpful with my needs if I ask about them.

Although mum has only been a resident for just under once month, she has settled in well. All staff are polite and helpful. I have no worries about leaving her at Catherine Court. The activities lady there is extremely good and I haven't seen mum laughing and enjoying herself for some time. Definitely a place to be recommended.

My husband was only a resident for a very short while but during his stay he was well cared for and the family were always welcome when they visited him. The staff showed concern for his well-being and made every effort to make him as comfortable as possible.

Nursing excellent. My mother has Alzheimer's which the carers deal with excellently.

This is the 3rd home we have tried and so far in terms of care, it is the best.