Catherine Court

Cressex Road, High Wycombe HP12 4QF
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10 69 Reviews
  • Catherine Court, High Wycombe
Catherine Court offers nursing, dementia and residential care for older people in an inclusive setting located in a peaceful residential area in High Wycombe.

The two-storey home is designed around a courtyard, and each bedroom is light and spacious, with en-suite facilities and all the furnishings residents need. Residents also benefit from lounges and dining rooms, an activity room, a sensory room and a quiet room.

The Lifestyle team ensures there’s always something happening at Catherine Court, with activities seven days a week. If a resident has a particular passion, they'll make sure they can indulge it. The chef-led catering team puts residents' favourite meals on the menu while also ensuring each individual receives the nutritional support they need.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1515
  • Self-Funded Residential Dementia Care: from £1605
  • Self-Funded Nursing Care: from £1755
  • Self-Funded Nursing Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1725
  • RESPITE Self-Funded Residential Dementia Care: from £1815
  • RESPITE Self-Funded Nursing Care: from £1965
  • RESPITE Self-Funded Nursing Dementia Care: from £2055

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Catherine Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Corina Andreescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (56)
Total of 69, showing 61-69
10

Catherine Court has a Review Score of 10 (9.962) out of 10, based on 18 reviews in the last 2 years. Over all time Catherine Court has 69 reviews.

Overall Experience

  • 52
  • 17
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Date Published

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51
Overall Experience  Overall Experience 5.0 out of 5

Catherine Court Care Home has all the help and care my mother needs. The management are most helpful with my needs if I ask about them.

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Overall Experience  Overall Experience 5.0 out of 5

Although mum has only been a resident for just under once month, she has settled in well. All staff are polite and helpful. I have no worries about leaving her at Catherine Court. The activities lady there is extremely good and I haven't seen mum laughing and enjoying herself for some time. Definitely
a place to be recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was only a resident for a very short while but during his stay he was well cared for and the family were always welcome when they visited him. The staff showed concern for his well-being and made every effort to make him as comfortable as possible.

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Overall Experience  Overall Experience 4.0 out of 5

Very happy with overall staff, office staff and carers. Very helpful.
Nursing excellent. My mother has Alzheimer's which the carers deal with excellently.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent care. Very thoughtful team and at long last my mother seems very settled.
This is the 3rd home we have tried and so far in terms of care, it is the best.

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Overall Experience  Overall Experience 4.0 out of 5

Would like staff to take more time to interact with residents. Often see them just sitting in a room not doing anything. Activities are provided sometimes and are good, especially music ones. Not many outings - possibly because of residents not well enough. Staff friendly to resident's relatives and
very supportive.

Reply from Samantha Debenham, Marketing Support Administrator at Catherine Court

Thank you for taking the time to submit your review, and for your positive scores, particularly around care and the team at Catherine Court. We will share your comments with the Lifestyle team - at Care UK, activities are a vital part of life in our homes and we realise how important they are for residents. We do run two activities every day, and our weekly activity plan is always displayed in reception –recently this has included such varied activities as karaoke, afternoon teas, pampering sessions and entertainers such as singers coming into the home. Of course, we would never force someone to take part in an activity if they did not want to, and recognise that some residents prefer one-to-one activities, which can be delivered in the privacy of their own room if this is where they feel more comfortable. I am also happy to say that we are in the process of organising a large summer outing, which we know both residents and the team at the home are very much looking forward to. Of course, at Catherine Court, we always welcome feedback from both residents as well as their friends and families, so if there is an activity you would like us to add to the plan then, of course, please do let us know and we will try our best to include this. Thank you again for your review, and please do let us know if you have any further comments or feedback now or in the future.

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Overall Experience  Overall Experience 4.0 out of 5

The staff is very friendly.
We come once a week. We noticed a shortage of staff last two months.

Reply from Samantha Debenham, Marketing Support Administrator at Catherine Court

Thank you very much for your review - I’m very pleased to hear your positive comments and scores, particularly regarding the friendliness of our team at Catherine Court. Regarding staffing levels, I would like to assure you that these are monitored daily and, due to the design of the home, team members are not always visible if they are in rooms assisting residents. However, the care team at Catherine Court are aware that when residents are making use of communal areas, there should always be a member of staff present to assist and engage with them. Thank you again for taking the time to provide your feedback, and of course please do let us know now or at any time in the future if you have any further comments or suggestions.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Catherine Court for about a year. Whilst it is not the most modern of nursing homes, and in places it is a little 'sad', this is not a problem.
The level of care, love, kindness and dignity shown by all staff to my wife and other residents is of the highest standard.
My wife eats
well, drinks adequately and always looks clean and well cared for.
There are a good range of activities and the two activity coordinators show residents and families the same degree of kindness as they show to all the residents.
My wife is calm, free from agitation and though I cannot say if she is happy, she is certainly not unhappy. My appreciation and thanks go to all at Catherine Court.

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Overall Experience  Overall Experience 4.0 out of 5

Caring and clean.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Catherine Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Catherine Court is calculated as follows: ( (202 Excellents x 5) + (8 Goods x 4) ) ÷ 210 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catherine Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (95)

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Meet the Team (1)

Corina

Corina Andreescu

Job Title: Home Manager

Joined: 2024

I have been working in the healthcare sector for over 20 years in the UK.


I have a nursing background in my home country, and I worked as a dental nurse and in leadership positions in dentistry for 15 years. Since 2018, I have worked in the care sector as a registered manager of residential and nursing homes. I decided to work for Care UK because it is an established care provider with a very good reputation that takes pride in its values and vision.


I have been a registered manager with the Care Quality Commission since 2010, and I am currently studying to obtain my BA (Hons) degree in Business and Management.


In a Home Manger role, a person should be very kind, caring, patient and nurturing towards all residents and colleagues. When I’m able to inspire others and reflect my kindness through everything I do, I feel proud of my role at Catherine Court.


My favourite part of the day is spending time interacting with the residents. I even participate in some of their daily activities and help the team whenever I can.


I have had many achievements throughout my career that I am proud of, however the highlight was when I managed to turn around a care home from being closed by CQC (rated Inadequate overall) to Good, in just six months.


When I’m not working, I absolutely love spending time with my cat, Alfie. I also like photography, reading, painting and travelling, and I have a keen interest in holistic therapies and spirituality.

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