Denham Manor

Halings Lane, Denham, Uxbridge UB9 5DQ
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Top 20 carehome certificate
10 99 Reviews
  • Denham Manor, Uxbridge
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Care Provided by Denham Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1850
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850
The price(s) shown are provided by the care home. Contact Denham Manor for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Chris Ashton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (44)

Parking

  • Denham Manor has a large car park, available for visitors.

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Denham Manor Reviews (99)

10

Denham Manor has a Review Score of 10 (9.970) out of 10, based on 45 reviews in the last 2 years.
Over all time Denham Manor has 99 reviews.

Overall Experience
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Date Published
  • 99
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  • 45
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Reviewer Connection to Denham Manor
  • 40
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  • 8
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  • 5
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  • 2
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  • 1
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Total of 99, showing 81-99
Review from Arthur D (Husband of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Denham Manor Care Home has been extremely positive.
The primary quality I hope for in the staff is kindness and I have seen ample evidence of that.
The housekeeping is obviously of a high order, with the room in which my wife lives always fresh and clean. With regards to my wife's
personal needs, I have never had cause for complaint. As a lady of 87 years with advanced Parkinson's disease, caring for these needs must be both demanding and relentless.
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Review from P L (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we met the care home manager on our visit, we knew that this was the right place for our mum. The staff are wonderfully kind and caring, highly skilled and knowledgeable. The environment is clean and peaceful and the overall standard of care is very high.
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Review from V E (Daughter of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and staff have been excellent in all aspects of their care for our mother. The staff are kind and caring with Mum and always available to talk to us. Overall very happy that mum is in the best place to look after her needs.
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Review from J W (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum's health has gradually deteriorated over the past few months which has been a very worrying time. The staff including nursing, housekeeping, catering and management have all shown me and my family the care and dignity required during this time. It's good to know that your loved one is warm, safe,
fed well and cared for. For me, the bonus is having a manager who listens to family need and activity co-ordinators that provide relevant activities.
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Review from Janet B (Sister of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has always been attended to with dignity and caring. I have always found him clean and comfortable. It took a number of reminders to have his contact bell to hand but this seems to have been rectified. Sadly has rarely agreed to go downstairs so unable to comment on activities.
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Review from Marie W (Wife of Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and consideration given to my husband was very good. Also, the staff were very friendly and helpful. The home itself is very nice and set in lovely surroundings.
I would be happy for my husband to go there again if at all possible.
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Review from Patricia N (Daughter of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been resident at Denham Manor for the past 20 months and I feel that both carers and nursing staff, as well as the domiciliary staff are competent and caring. There has been a turnover of managers but there is now a new manager who is bringing stability and continuity to the home.
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Review from N A (Son of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Denham Manor Care Home for two and a half years. The staff have always been very caring and considerate towards him. He has a number of complex needs/nursing needs which are well managed. There have been some minor issues with locum staff in the past but staff levels seemed
to have improved in the last year and no problems since.
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Review from Sue W (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was discharged from hospital with literally 10 minutes notice. She was too weak to go home, even with careers calling. One phone call to Denham Manor and problem solved. I called them because my aunt was a resident for 4 years and her care was faultless.
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Review from Heather F (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An excellent care home who put my mother's care and her well-being first. The staff are amazing, both professional and caring, who go the extra mile to assist both my mother and the family when required. I would recommend Denham Manor to anyone thinking of placing a loved one in a care home. Well done
to all the staff, an exemplary team.
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Review from J C (Son of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Denham Manor enough! Detailed and dynamic care planning. All residents known to all staff and management. Residents treated with dignity and as individuals. Excellent care staff. Excellent nursing staff. Excellent management. Facilities are modern, the house is beautiful and the grounds
extensive and mature. Food is lovely and individually tailored. I know mum is cared for and the attention to detail has allowed family to be totally confident for mum's future. Mum thriving in Denham Manor.
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Review from K R (Daughter of Resident) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father arrived at Denham Manor Care Home with Nursing in September. Right from the start, they made him feel at home. The staff made a note of my father's likes and dislikes always treat him with respect and take the time to have a chat which is important as my dad is very sociable. I cannot fault
the care, food or cleanliness of Denham Manor Care Home with Nursing. The nurses are fantastic and always keep you informed. From maintenance making the rooms homely to picture hanging and helpfulness, to cleaners and laundry staff right through to the chefs that go out of their way to accommodate residents and the carers are just brilliant. The home is run professionally and efficiently and there's always a friendly welcome from reception.
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Review from Rose R (Daughter of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here since 7th december 15. I am so happy with the care she receives, the staff are very caring, professional and they genuinely care about my mum. She likes being here and told me that she would never leave here now. I hpe she never has to. Everyone is lovely, helpful and the place has
a lovely warm feeling about it.
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Review from Gareth L (Son of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a fall resulting in a dislocated shoulder my previously independent 88 year old mother needed urgent care with everyday needs. I was presented with having to find a nursing/care home very urgently(on New Year's Eve!). I contacted Denham Manor , they could not have been more helpful and responded
immediately, arranging for an assessment and my mum was admitted the very next day. From the moment she arrived she was treated in a genuinely friendly and caring manner. She was there for six weeks. All the staff were without exception faultless and went the extra mile on many occasions. I cannot recommend them highly enough.
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Review from James M (Son-in-law of Resident) published on 16 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-n-law was admitted to Denham Manor care home for end of life care. During the time she was there I was able to witness care and compassion of the highest quality. Up to the point of her very sad death she was treated with the greatest dignity and respect. The team at Denham were exceptional
and I know my dear mother-in-law was happy and content in her last days. Everyone in the home were a delight to meet and demonstrated genuine compassion and care, I felt more like home than a care home. She and we felt perfectly secure and relaxed in her time there. When her body was removed from the home at last fifteen staff literally lined up in respect an amazing tribute.
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Review from Ron B (Nephew of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie was in a terrible state before she came to Denham Manor, what a transformation, she started singing and telling stories about her childhood, her whole demeanour changed. The staff are exceptional. A big thank you to all.
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Review from June (Daughter of Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care/nursing mum has received since she became a resident in July 2014. Most of the residents had to be moved to different rooms whilst renovations were being carried out which was done with as little disturbance as possible. Over the last year I have got to know most of the staff
quite well and have been made to feel like family which is comforting to know as I know mum is being treated as family also. My only concern is that some of the familiar faces have gone and having made some enquiries it seems they have left to go to other care homes where they can earn more which to me seems a shame to lose excellent carers due to poor pay.
Reply from Jayne Muir, Home Manager at Denham ManorThank you for taking the time to review Denham Manor, we really appreciate your feedback. At Denham Manor we take great pride in ensuring we deliver high quality care and facilities. We regularly run recruitment campaigns to build our care team thus, ensuring they are able to provide person centred care and spend valuable time with our residents. We welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.
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Review from Douglas B (Son of Resident) published on 23 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Denham Manor for 2 and a half years now, also my father before he passed away last year. During this time I have had no reason to complain about anything. All the staff are very caring and the nursing care is also good. Lovely nurses, nice the residents see the same
faces. The home is run by and an excellent manager, her door is always open so you can talk to her at anytime. The refurbishment at the home recently is very nice and along with the beautiful gardens makes Denham Manor a nice place to live. I would recommend it to anymore.
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Review from Robert H (Nephew of Resident) published on 16 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Each time we visit the home we are made welcome, offered refreshments and find the staff, nurses and carers very friendly and show concern and consideration towards our aunt. We are most grateful for their help and care as we are unable to visit on a regular basis and rely 100% on their services.
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Denham Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for Denham Manor is calculated as follows: ( (510 Excellents x 5) + (16 Goods x 4) ) ÷ 526 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Denham Manor is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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