Search...

Hamilton House Care Home

West Street, Buckingham, Buckinghamshire MK18 1HL
Roseberry Care Centre (England) Ltd Logo
Jobs
Hamilton House Care Home logo
Hamilton House Care Home, Buckingham
Hamilton House Care Home, Buckingham
Hamilton House Care Home, Buckingham

Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy...  

Care Provided by Hamilton House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,155 - £1,200£1,155 - £1,200
Residential Dementia Care£1,365 - £1,500£1,365 - £1,500
Nursing Care£1,236 - £1,260£1,236 - £1,260
Nursing Dementia Care£1,423 - £1,423£1,423 - £1,423

Subject to level of needs as identifed from the Pre-admission assessment

Contact Hamilton House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

Submit a Review
9.0

Hamilton House Care Home has a Review Score of 9.0 (8.994) out of 10, based on 7 reviews in the last 2 years. Over all time Hamilton House Care Home has 129 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hamilton House Care Home
Loading...
Showing 129 reviews matching selected criteria
Review from E T (Daughter of Resident) published on 18 June 2026 Submitted via Website
Overall Experience
After a few bumpy months at Hamilton House its lovely to see things have improved and continue to improve for the better.
Dad is very happy at Hamilton House.

The staff are very friendly and look after him very well.

Reply from Cherrill Tyrer, Regional Support Manger at Hamilton House Care Home

Thank you so much for your kind review. It's wonderful to hear your dad is happy and that the staff are taking such great care of him. We always strive to create a warm, welcoming environment, and your feedback about our continuous improvement means the world to our care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Victoria B (Daughter of Resident) published on 21 April 2026 Submitted via Website
Overall Experience

I really want to express my gratitude to all the staff at Hamilton house you have been absolutely amazing with my mum who is one hell if a feisty lady. You have treated her with patience and dignity and you have given me my life back. A special thank you to Marie and Agi and Kirsty for all you have done to help settle my mum into your lovely home. The staff are his amazing and I have felt so supported throughout the transition of my mum moving to you. I cannot thank you enough

Reply from Tina Colley Tina Colley, Manager at Hamilton House Care Home
Hi Victoria
Thank you for your lovely comments which I will pass onto our staff. As the new Manager here it is great to hear this. One of the reasons I have come here is the impression I had that the staff really care.

Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from J H (Son of Resident) published on 11 July 2025 Submitted via Website
Overall Experience

My Dad had spent several months in Hospital prior to coming to Hamilton House. We were very concerned and worried ans a family about moving Dad into care for his long term future. However, from the start to where Dad is now has been 2nd to none and I would strongly recommend any one considering Hamilton House as a forever home, or just rest bite care to sign up today! Absolutely fantastic. Thank-you to all

Reply from Sandra Ward, Operations Director at Hamilton House Care Home

we are pleased your dad has settled into Hamilton House and that it is his forever home, thank you for taking the time to inform us, we will ensure this is passed onto the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire C (Daughter of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
We are extremely lucky to have two activity co-ordinators at Hamilton House one member of staff (she is super kind and always so helpful) and more recently she was joined by another member of staff (who is also helpful and kind). She plans things to do on the activity days, from snakes and ladders, Bingo, exercises to help them keep moving and mobile as much as possible. My Dad is 88 and really enjoys joining in the activities with my Mum.
She also arranges events, cheese and wine and others for family members to attend. They hold regular relative and resident meetings to allow everyone to have a say and address what they need too.
The nurse, is a great nurse, always keeps me up to date with everything to do with my Mum.

All the carers are kind and always so helpful, my Mum is really happy in there,

Reply from Lea Noemi Orodio, Manager at Hamilton House Care Home

Thank you. Your family's contribution has really helped us to improve our care not only to mum but to all our residents. We are looking forward to working with more relatives to have a wider involvement in the community.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paula C (Niece of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

My aunt moved to Hamilton House over a year ago. She has received excellent care; the team of carers, nurses, domestic staff, and kitchen staff are wonderful. The manager has accommodated the changing needs of my aunt and the nursing staff are in regular contact if needed. My aunt loves it at Hamilton House, it really has become her home. Activities are offered every day and these are great fun for all residents. I visit regularly and feel welcomed by everyone. I understand that it is a difficult choice when a loved one has to move into residential care but I know that my aunt is happy, cared for and treated with dignity, kindness and love.

Reply from Lea Noemi Orodio, Manager at Hamilton House Care Home

Thank you for your feedback. This has been passed on to the team. Staff are truly delighted with your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bob O (Son-in-law of Resident) published on 12 February 2025 Submitted via Website
Overall Experience

Staff go above and beyond to make residents feel like it's their home, and are as comfortable as possible. Their understanding of the worries of residents relations, helps us deal with situations of having to put loved ones in care. Medical needs are reviewed and responded to quickly.

Reply from Lea Noemi Orodio, Home Manager at Hamilton House Care Home

Thank you for your feedback. It is a privilege to look after your loved ones and we endeavour to work closely with our residents' families to provide them the best personalised care they deserve.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jill W (Daughter of Resident) published on 6 November 2024 Submitted via Website
Overall Experience
My Mum was transferred to Hamilton House in March 2024 after a stay in hospital. We were told that she was at the end stages of her life, the expectation being no longer than a few weeks. We were so grateful that she got a place in Hamilton House, in her home town. This meant that visiting was easier and friends were able to pop in. Mum was fortunate to surpass the expectations of a few weeks and I believe this is down to the care she received. Nothing was too much trouble and the staff very quickly got to know Mum's likes (and dislikes) when she became less able to make her wishes known they were able to anticipate her needs resulting in a loving continuity of her care.
The personal touch from the staff was one thing I appreciated most. Mum loved seeing people and staff knew this and would always pop into her room when passing, the smiles she gave made me realise that she truly did feel cared for.

After she passed away, staff continued to support us as a family. We're forever grateful.

Reply from Lea Noemi Orodio, Home Manager at Hamilton House Care Home

Thank you for the kind words and positive feedback. It was an absolute privilege looking after Mum. Still missing her smiles when we pass by her door. I am proud of our team and the care we provide. And... You are welcome to pop in anytime.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Janie H (Resident / Service User) published on 24 June 2024 Submitted via Website
Overall Experience

What can I say about Hamilton House Care Home, our back story is my mother was sent here after 22 weeks in the hospital with 2 weeks to live, bad sore holes in her back, lost weight and could not talk on arrival. But this home and every member of staff from manager, carers right down to housekeeping did not give up on her for 1 minute. Their love and care constant throughout. I got to spend another year and a half with her, laughing, healing and being loved. I feel blessed that she was sent here. Sadly I lost her but I know she was so happy and loved by staff. Thank you for saving her and giving me more time love her more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katie E (Daughter of Resident) published on 9 April 2024 Submitted via Website
Overall Experience
My father moved to Hamilton House in July 2023 with dementia. It is always difficult finding the right home for a loved one but I would highly recommend Hamilton House.
The staff were amazing and always went out of their way to be kind and have a chat. They showed kindness towards my mum who was a frequent visitor.
For their Golden Wedding Anniversary they arranged flowers for Mum to give to Dad and bought Dad a tie to wear. They really go above and beyond!
They also showed great care and patience towards my dad and I felt he was looked after well. The nurse was excellent. She was experienced and always kept me updated. They always had the best interests of Dad in mind.

My dad's last days were handled with expertise, sensitivity and kindness.

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely comments regarding the excellent care provided at Hamilton House. I will make sure to pass your comments to the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L C (Daughter of Resident) published on 3 August 2023 Submitted via Website
Overall Experience

Hi although mum seems okay, we have had a tv that I paid for and two phone chargers stolen from her room and no contact has been made from the manager! No one is accountable! Poor contact! Didn’t even tell her daughters that she was going to the hospital! Not sure what the world is coming to! Stealing off a vulnerable resident!

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

I am aware that since this feedback, you have managed to get the correct information from your sister and also from the Care Home and have confirmed in an email that the above information was factually incorrect. I appreciate that you have sent us an email apologising for the miscommunication...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally N (Daughter of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

We could not have wished for a more peaceful place for Mum to spend her last days. Staff are so kind and caring, going out of their way for Mum and her family. Thank you to all for the compassion showed at the most difficult time. We listened to the birds outside her spacious room and Mum was kept so comfortable by a lovely team of people. Nothing was too much trouble. Thank you all at Hamilton House.

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely comments regards Hamilton House. It's great to hear how kind and caring staff have been in your mum's final days. I will make sure to pass your lovely comments to all staff and management team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from E M (Granddaughter of Resident) published on 18 May 2023 Submitted via Website
Overall Experience

Hamilton House Care Home is by far the best care home that my grandmother has stayed in. Super friendly staff with great attention to residents, the manager is very welcoming and hands on with all residents. Thank you to everyone at Hamilton House Care Home!

Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, I will pass on your appreciation to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James S (Grandson of Resident) published on 18 May 2023 Submitted via Website
Overall Experience
The staff at Hamilton House Care Home are really friendly, attentive and caring!
The manager is extremely approachable and welcoming, with great knowledge of my grandad's condition.

The nurses are really well-trained and excellent at their job! I would highly recommend this care home for all.

Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, it is always our pleasure to care for your loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Son of Resident) published on 15 December 2022 Submitted via Postal Card
Overall Experience

Very happy with the home and staff. Mum and settled well.

Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words. We are all happy that Mum has settled in well with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Wife of Resident) published on 14 December 2022 Submitted via Postal Card
Overall Experience

The Manager and Carers at Hamilton House Care Home are friendly and cheerful, which makes a nice atmosphere. If there are any complaints or problems they are usually dealt with willingly and quickly. When I visit I am made to feel welcome by the staff, which makes visiting more of a pleasure.

Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, I am pleased to hear you enjoy visiting Hamilton House. I will pass on the feedback to the staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from B C (Wife of Resident) published on 30 November 2022 Submitted via Postal Card
Overall Experience

On the whole, I find Hamilton House Care Home a satisfactory home. However, there are a few small issues i.e. the food is not very good, my husband has trouble cutting food and is not always helped with this. I am usually there at lunchtime so I help him with eating. Overall, I find the staff excellent and very caring. They treat the residents with dignity and patience.

Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your feedback. I will discuss this with the staff team and ensure this issue is rectified. Please don't hesitate to discuss any concerns with me so that I may address them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W W (Daughter of Resident) published on 6 October 2022 Submitted via Website
Overall Experience
Hamilton House's strength lies with their team of wonderful nursing and care staff, many of whom go the extra mile to improve the lives of the residents. Additionally, the current manager's ability and willingness to listen, learn and improve when issues arise have helped to build trust.

There have been a few occasions during the early part of this year where I had to work with management and nursing staff to resolve issues both with medication (largely due to communication breakdowns between the local GP practice and the care home) and (typical agency) staff not taking the critical time to understand my Mum's needs properly. Thanks to the diligence and persistent efforts from the nursing staff to improve communication with the local GP practice as well as significant effort from the current manager and her team to recruit and engage with permanent staff and reduce reliance on agency staff, these issues reduced significantly in the last 4 - 5 months.

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home
Thank you so much for your lovely comments re Hamilton house. It's great to hear the improvement the home is making with the new home manager in post and the support she is providing the staff team.

I will make sure to share these comments with the staff team and management.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Nikki E (Daughter of Resident) published on 20 June 2022 Submitted via Website
Overall Experience

My mum received palliative care here for 3 weeks, she was moved 3 times to different rooms. In her 2nd room the heating didn't work, the window didn't close, her toilet blocked and her call alarm on her frame didn't work, the batteries were dead. I found her cold and distressed when I went in, it was upsetting for her and me. Some staff were good at their jobs but there just wasn't the care I expected her to receive being terminally ill. I had to complain about the way she was neglected. When she was moved for the final time she was comfortable and had more care but it should have been this way from day 1. Not what you expect when you entrust your loved one to a care home.

Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your feedback regarding your experience at Hamilton House. I am sorry to hear that the care that your mum received initially wasn't the care you expected. Due to a recent Covid outbreak in the home, we were unable to get contractors back into the home to complete work that was...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Elizabeth T (Daughter of Resident) published on 15 March 2022 Submitted via Website
Overall Experience

My father was only with Hamilton House Care Home for 2 short weeks but the respect and kindness shown to him in that period made a very difficult decision much easier. All of the staff could not have been kinder both to my father but also to us as a family and I know that made such a difference to him. My parents have been married for 66 years and to be able to spend time with him made such a difference to my mum so thank you from the whole family.

Reply from Sharon Flood, Area Director at Hamilton House Care Home

Thank you for your lovely feedback, I will pass this on to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from M S (Son of Resident) published on 24 November 2021 Submitted via Website
Overall Experience

Just a fantastic bunch of workers all kind caring can't do enough for my mum, wish we had got her in the home earlier. All the girls are great always smiling polite the few guys in there are great too.

Reply from Sharon Flood, Regional Operations Manager at Hamilton House Care Home

Thank you for your positive feedback it is very much appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Hamilton House Care Home.

Upcoming Events

There are no upcoming events for Hamilton House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hamilton House Care Home.

Accreditations

There are no accreditations posted yet for Hamilton House Care Home.

Meet the Team (2)

Tina Colley
Tina ColleyJob Title:Home ManagerJoined: 2025
I have 27 years of experience in the care sector, and worked as a Manager for 16 years. I have been privileged to launch and open new care services, which have all been a great success. I have also worked in a governance and compliance role, where I worked closely with the Care Quality Commission in ensuring care providers were meeting the standards set by the Health and Social Care Act.
I have completed many different courses that allow me to champion areas of our service that ensure we meet the needs of all our residents.
I have an Education and Training qualification and enjoy training staff to ensure their knowledge and skills are up to date, which also enhances their own professional development.

It is an honour to lead an incredible team at Hamilton House with different backgrounds and personalities working together to achieve a common goal. That is to provide the best care to our residents, and I will do everything I can to achieve that with my committed team.

Rick Bloomer
Rick BloomerJob Title:Home ManagerJoined: 2026

Rick has been a supporting care for over 20 years and has managed many services in his time. Rick by profession is a mental health nurse with a wealth of skills and knowledge.

Frequently Asked Questions about Hamilton House Care Home

What types of Care is Hamilton House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hamilton House Care Home have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Hamilton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hamilton House Care Home to the centre of Buckingham?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamilton House Care Home to verify any information. View our terms and conditions. Hamilton House Care Home has an Enhanced Service -more info.