Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hamilton House Care Home
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Total of 129, showing 1-20
Review from J H (Son of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had spent several months in Hospital prior to coming to Hamilton House. We were very concerned and worried ans a family about moving Dad into care for his long term future. However, from the start to where Dad is now has been 2nd to none and I would strongly recommend any one considering Hamilton
House as a forever home, or just rest bite care to sign up today! Absolutely fantastic. Thank-you to all
Reply from Sandra Ward, Operations Director at Hamilton House Care Home

we are pleased your dad has settled into Hamilton House and that it is his forever home, thank you for taking the time to inform us, we will ensure this is passed onto the team.

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Review from E T (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Both my parents moved into Hamilton House last summer. Sadly mum passed away in March. All the staff members have been fantastic with mum in her last few week's and days and offering support to dad and us as a family. It's nice to know that Dad is safe and being cared for in a lovely environment. There
is a good choice of activities to join in with and it's nice how the home celebrates season celebrations. Thank you Hamilton House for all you do for Dad.
Reply from Lea Noemi Orodio, Manager at Hamilton House Care Home

Thank you for taking the time to share your feedback. We are so pleased to hear that you and your relative are happy with the care, activities, and our team. It was an absolute privilege looking after Mum.

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Review from Claire C (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely lucky to have two activity co-ordinators at Hamilton House one member of staff (she is super kind and always so helpful) and more recently she was joined by another member of staff (who is also helpful and kind). She plans things to do on the activity days, from snakes and ladders,
Bingo, exercises to help them keep moving and mobile as much as possible. My Dad is 88 and really enjoys joining in the activities with my Mum.
She also arranges events, cheese and wine and others for family members to attend. They hold regular relative and resident meetings to allow everyone to have a say and address what they need too.
The nurse, is a great nurse, always keeps me up to date with everything to do with my Mum.
All the carers are kind and always so helpful, my Mum is really happy in there,
Reply from Lea Noemi Orodio, Manager at Hamilton House Care Home

Thank you. Your family's contribution has really helped us to improve our care not only to mum but to all our residents. We are looking forward to working with more relatives to have a wider involvement in the community.

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Review from Paula C (Niece of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved to Hamilton House over a year ago. She has received excellent care; the team of carers, nurses, domestic staff, and kitchen staff are wonderful. The manager has accommodated the changing needs of my aunt and the nursing staff are in regular contact if needed. My aunt loves it at Hamilton
House, it really has become her home. Activities are offered every day and these are great fun for all residents. I visit regularly and feel welcomed by everyone. I understand that it is a difficult choice when a loved one has to move into residential care but I know that my aunt is happy, cared for and treated with dignity, kindness and love.
Reply from Lea Noemi Orodio, Manager at Hamilton House Care Home

Thank you for your feedback. This has been passed on to the team. Staff are truly delighted with your review.

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Review from Bob O (Son-in-law of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff go above and beyond to make residents feel like it's their home, and are as comfortable as possible. Their understanding of the worries of residents relations, helps us deal with situations of having to put loved ones in care. Medical needs are reviewed and responded to quickly.
Reply from Lea Noemi Orodio, Home Manager at Hamilton House Care Home

Thank you for your feedback. It is a privilege to look after your loved ones and we endeavour to work closely with our residents' families to provide them the best personalised care they deserve.

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Review from Jill W (Daughter of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was transferred to Hamilton House in March 2024 after a stay in hospital. We were told that she was at the end stages of her life, the expectation being no longer than a few weeks. We were so grateful that she got a place in Hamilton House, in her home town. This meant that visiting was easier
and friends were able to pop in. Mum was fortunate to surpass the expectations of a few weeks and I believe this is down to the care she received. Nothing was too much trouble and the staff very quickly got to know Mum's likes (and dislikes) when she became less able to make her wishes known they were able to anticipate her needs resulting in a loving continuity of her care.
The personal touch from the staff was one thing I appreciated most. Mum loved seeing people and staff knew this and would always pop into her room when passing, the smiles she gave made me realise that she truly did feel cared for.
After she passed away, staff continued to support us as a family. We're forever grateful.
Reply from Lea Noemi Orodio, Home Manager at Hamilton House Care Home

Thank you for the kind words and positive feedback. It was an absolute privilege looking after Mum. Still missing her smiles when we pass by her door. I am proud of our team and the care we provide. And... You are welcome to pop in anytime.

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Review from Janie H (Resident) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about Hamilton House Care Home, our back story is my mother was sent here after 22 weeks in the hospital with 2 weeks to live, bad sore holes in her back, lost weight and could not talk on arrival. But this home and every member of staff from manager, carers right down to housekeeping
did not give up on her for 1 minute. Their love and care constant throughout. I got to spend another year and a half with her, laughing, healing and being loved. I feel blessed that she was sent here. Sadly I lost her but I know she was so happy and loved by staff. Thank you for saving her and giving me more time love her more
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Review from Katie E (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Hamilton House in July 2023 with dementia. It is always difficult finding the right home for a loved one but I would highly recommend Hamilton House.
The staff were amazing and always went out of their way to be kind and have a chat. They showed kindness towards my mum who was a
frequent visitor.
For their Golden Wedding Anniversary they arranged flowers for Mum to give to Dad and bought Dad a tie to wear. They really go above and beyond!
They also showed great care and patience towards my dad and I felt he was looked after well. The nurse was excellent. She was experienced and always kept me updated. They always had the best interests of Dad in mind.
My dad's last days were handled with expertise, sensitivity and kindness.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely comments regarding the excellent care provided at Hamilton House. I will make sure to pass your comments to the staff team.

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Review from L C (Daughter of Resident) published on 3 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Hi although mum seems okay, we have had a tv that I paid for and two phone chargers stolen from her room and no contact has been made from the manager! No one is accountable! Poor contact! Didn’t even tell her daughters that she was going to the hospital! Not sure what the world is coming to! Stealing
off a vulnerable resident!
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

I am aware that since this feedback, you have managed to get the correct information from your sister and also from the Care Home and have confirmed in an email that the above information was factually incorrect. I appreciate that you have sent us an email apologising for the miscommunication between yourself and your sister. As you have confirmed no staff have stolen any items from your mother and any phone chargers that have been misplaced have been refunded by the Care Home. The Home would appreciate as you mentioned in your email that you would email the site and retract your comment. Going forward please contact the Home Manager or Regional Manager if you have any concerns.

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Review from Sally N (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not have wished for a more peaceful place for Mum to spend her last days. Staff are so kind and caring, going out of their way for Mum and her family. Thank you to all for the compassion showed at the most difficult time. We listened to the birds outside her spacious room and Mum was kept so
comfortable by a lovely team of people. Nothing was too much trouble. Thank you all at Hamilton House.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely comments regards Hamilton House. It's great to hear how kind and caring staff have been in your mum's final days. I will make sure to pass your lovely comments to all staff and management team.

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Review from E M (Granddaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House Care Home is by far the best care home that my grandmother has stayed in. Super friendly staff with great attention to residents, the manager is very welcoming and hands on with all residents. Thank you to everyone at Hamilton House Care Home!
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, I will pass on your appreciation to the staff.

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Review from James S (Grandson of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hamilton House Care Home are really friendly, attentive and caring!
The manager is extremely approachable and welcoming, with great knowledge of my grandad's condition.
The nurses are really well-trained and excellent at their job! I would highly recommend this care home for all.
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, it is always our pleasure to care for your loved ones.

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Review from S G (Granddaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been a different person since living at Hamilton House Care Home. She has a busier social life than me! She’s even started knitting again which just melts me.
The care staff are just amazing, they genuinely care about everyone and are so friendly and welcoming.
The nurses really know
their stuff and are quick to attend to any medical worries we have and the manager is always seen around the home and really listens to Grandma and us.
We are so happy to have found this little gem of a care home.
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, we are all so pleased that your Grandmother is making the most of her time with us and enjoying her golden years.

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Review from L D (Son of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the home and staff. Mum and settled well.
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words. We are all happy that Mum has settled in well with us.

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Review from J L (Wife of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Manager and Carers at Hamilton House Care Home are friendly and cheerful, which makes a nice atmosphere. If there are any complaints or problems they are usually dealt with willingly and quickly. When I visit I am made to feel welcome by the staff, which makes visiting more of a pleasure.
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your kind words, I am pleased to hear you enjoy visiting Hamilton House. I will pass on the feedback to the staff team.

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Review from B C (Wife of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, I find Hamilton House Care Home a satisfactory home. However, there are a few small issues i.e. the food is not very good, my husband has trouble cutting food and is not always helped with this. I am usually there at lunchtime so I help him with eating. Overall, I find the staff excellent
and very caring. They treat the residents with dignity and patience.
Reply from Julie Reeve, Home Manager at Hamilton House Care Home

Thank you for your feedback. I will discuss this with the staff team and ensure this issue is rectified. Please don't hesitate to discuss any concerns with me so that I may address them.

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Review from W W (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hamilton House's strength lies with their team of wonderful nursing and care staff, many of whom go the extra mile to improve the lives of the residents. Additionally, the current manager's ability and willingness to listen, learn and improve when issues arise have helped to build trust.
There have
been a few occasions during the early part of this year where I had to work with management and nursing staff to resolve issues both with medication (largely due to communication breakdowns between the local GP practice and the care home) and (typical agency) staff not taking the critical time to understand my Mum's needs properly. Thanks to the diligence and persistent efforts from the nursing staff to improve communication with the local GP practice as well as significant effort from the current manager and her team to recruit and engage with permanent staff and reduce reliance on agency staff, these issues reduced significantly in the last 4 - 5 months.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you so much for your lovely comments re Hamilton house. It's great to hear the improvement the home is making with the new home manager in post and the support she is providing the staff team.
I will make sure to share these comments with the staff team and management.

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Review from Nikki E (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum received palliative care here for 3 weeks, she was moved 3 times to different rooms. In her 2nd room the heating didn't work, the window didn't close, her toilet blocked and her call alarm on her frame didn't work, the batteries were dead. I found her cold and distressed when I went in, it was
upsetting for her and me. Some staff were good at their jobs but there just wasn't the care I expected her to receive being terminally ill. I had to complain about the way she was neglected. When she was moved for the final time she was comfortable and had more care but it should have been this way from day 1. Not what you expect when you entrust your loved one to a care home.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your feedback regarding your experience at Hamilton House. I am sorry to hear that the care that your mum received initially wasn't the care you expected. Due to a recent Covid outbreak in the home, we were unable to get contractors back into the home to complete work that was outstanding. I would be more than happy for you to contact me if you have any other concerns or questions.

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Review from Elizabeth T (Daughter of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was only with Hamilton House Care Home for 2 short weeks but the respect and kindness shown to him in that period made a very difficult decision much easier. All of the staff could not have been kinder both to my father but also to us as a family and I know that made such a difference to him.
My parents have been married for 66 years and to be able to spend time with him made such a difference to my mum so thank you from the whole family.
Reply from Sharon Flood, Area Director at Hamilton House Care Home

Thank you for your lovely feedback, I will pass this on to the staff.

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Review from M S (Son of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just a fantastic bunch of workers all kind caring can't do enough for my mum, wish we had got her in the home earlier. All the girls are great always smiling polite the few guys in there are great too.
Reply from Sharon Flood, Regional Operations Manager at Hamilton House Care Home

Thank you for your positive feedback it is very much appreciated

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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

Frequently Asked Questions about Hamilton House Care Home

What types of Care is Hamilton House Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hamilton House Care Home have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Hamilton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hamilton House Care Home to the centre of Buckingham?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamilton House Care Home to verify any information. View our terms and conditions. Hamilton House Care Home has an Enhanced Service - more info.