Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hamilton House Care Home
  • 40
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  • 6
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Total of 129, showing 41-60
Review from Karen S (Daughter-in-law of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Hamilton House for just over 18 months. During this time she has not only been extremely well cared for, but all the staff at Hamilton House show their love for their residents. This is a great comfort for her family, particularly those of us who live a distance away. Nothing
is too much trouble for the staff in keeping Mum happy and cared for and their care also for visiting family is very much appreciated, making us feel a part of the Hamilton House family. Thank you is not enough.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for taking the time to review our home, we are delighted to hear how pleased you are with your Mum's care here at Hamilton House. Your feedback will be passed on to the Home Manager and team.

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Review from Julie G (Daughter of Resident) published on 3 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so lucky mum went into Hamilton House until she passed away.
The care and love they all gave to mum were beyond all of our expectations, they became family.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments about our home, the team will be touched to hear your kind words. Please accept our condolences, best wishes to you and your family.

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Review from Carol A (Niece of Resident) published on 3 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt often requests we bring in gifts for the staff however on this occasion I feel it is appropriate to give a good review. I have been visiting this home for around 3 years, I have never been dissatisfied with the care my aunt has received, she is so happy and always has positive things to say.
I recently visited. The chap on shift greeted me and offered me refreshments. I had my grandchild with me and he was also offered sweets and toys to play with which kept him quiet. I really cannot express how happy I am with this home, but well done to you all, you are brilliant.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your lovely comments about our home, they are wonderful to read. At Hamilton House, our dedicated team always offer a warm welcome and we pride ourselves on the high standard of care we provide. Your comments will be passed onto the team who will be delighted to hear your feedback. Thanks again and best wishes.

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Review from Terry W (Son of Resident) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was in the home for around two months for palliative, end of life care.
From the initial enquiry where we were shown around the home and fell in love with the atmosphere, to Dad’s first day being made so special by each and every team member was just excellent.
I would not hesitate to recommend
this lovely home. Thank you each and every person. My Dad loved each one of you for all your love and support, you made his final time special.
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your wonderful feedback on our home. At Hamilton House, we pride ourselves on our high standard of care, so it is good to hear about your positive experience with our home's care for your Dad. The Home Manager and team will be delighted to hear your feedback. Thanks again, best wishes to you and your family.

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Review from Angela R (Wife of Resident) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the first time I have ever written a review for anything in my life. I feel on this occasion this home definitely warrants some recognition for the overall love, care and support that they give to the residents and the families.
The atmosphere is one of the best I’ve ever known in any home
and I have been to several. I have several relatives in homes up and down the country.
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your heartwarming comments, they are lovely to read. It is wonderful to hear you find our atmosphere at Hamilton House to be one of the best you've ever known. The team will be very pleased to hear your great feedback. Thank you again.

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Review from Tracey A (Daughter of Resident) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has given my mum the best care possible. The staff are so friendly from the time you walk in the building, the admin is warm and friendly, really welcoming. The staff always offer reassurance. I would definitely recommend this home. They are redecorating and it looks really nice. Can't wait
to see it finished.
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your positive comments about our home, it is wonderful to hear that you found Hamilton House to give "the best care possible" to your Mum and that you'd recommend us to others. The Home Manager and team will be delighted to hear your lovely feedback.

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Review from Frankie P (Grandson of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my Nan until she died. The staff at the home were amazing, so attentive, always checking on us as much as my Nan. Would definitely recommend this home.
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your positive feedback on our home, at Hamilton House we pride ourselves on our high level of care, so we are pleased to hear you find the team 'amazing'. Your lovely comments will be passed on to the Home Manager and team, who will be delighted to hear your feedback. Thanks again, best wishes to you and your family.

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Review from Mark A (Son of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has resided at this beautiful home for over a year now. It took him a long time to admit that he needed full-time nursing care. He didn’t make the decision lightly and viewed around ten homes before finding Hamilton House and he has not looked back since.
The Manager at the home is always
approachable and makes time for everyone. My Father said that one Friday she sat and had lunch with him.
There is a lot of fun and laughter in this home. Every member of staff is kind and attentive and always makes sure Dad is ok.
Without the high level of care my Father is receiving I doubt he would still be with me. Thank you. I would 100% recommend this home.
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your lovely comments about our home, they are truly heartwarming to read. The entire team at Hamilton House takes pride in the service we provide, so it is great that you find them all to be 'kind and attentive'. Your feedback will be passed on to the Home Manager and team who will be delighted to hear your kind words. Thank you again.

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Review from Bridget B (Wife of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband resided at Hamilton House until he recently passed away.
My husband thought the absolute world of every person he came into contact with. The staff were like our second family and supported both of us every step of the way. Nothing was ever too much and not only did the staff love and care
for my husband they did exactly the same for me and all our extended family and friends. The exceptional level of care here from all departments is what sets this home above and beyond.
After my husband's passing the home sent me a card and some forget me not seeds to plant in his memory, a small gesture but it meant the world.
Thank you for everything!
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your wonderful comments about our home. At Hamilton House, we pride ourselves on our high standard of care, so it is wonderful that you describe it as 'above and beyond'. Your feedback will be passed on to the Home Manager and the team, who will be touched to hear your kind words. Thank you again, and best wishes to you and your family.

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Review from B T (Husband of Resident) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A real home from home. My wife is the happiest I have seen her in years. She was admitted to the home for end of life care and a year and a half later she is in so much better health. The whole team are so kind and caring. Thank you Hamilton House, you are part of our family!
Reply from Alison Geddes, Marketing Administrator at Hamilton House Care Home

Thank you for your lovely comments about our home, it is great to hear that you find our team 'kind and caring'. At Hamilton House, we take pride in the high standard of care that we offer, so it is wonderful to hear about your wife's health and happiness. Your comments will be passed onto the Home Manager and team, who will be delighted to hear your positive feedback. Thank you again.

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Review from Mary R (Wife of Resident) published on 15 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the most special home you could encounter. The reasons for this are endless and so hard to put in a few lines.
My husband was in the home for only a short time due to being palliative care, the whole team here cared for him like he was the most important person in the world, obviously to us
he was but to them nothing was too much or too little. The staff laughed with him, always making him smile, they made time to find out the little things that really mattered most and these things made a huge difference. The staff here are angels!
The love shown to us as a family was exceptional, we were looked after every step of the way and can not be more grateful.
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Review from Win F (Brother of Resident) published on 15 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff everyone was so comforting when my brother passed away, I can not thank them enough. I would definitely recommend this home. I will book myself in there when ready.
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Review from Brian S (Husband of Resident) published on 2 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife loves it there, the home has gone above and beyond expectation. Every team member from all departments goes the extra mile to ensure my wife is happy and cared for.
I am so glad we found Hamilton House. Couldn’t have wished for a better, more amazing home!
Reply from Tessa Matthews, Marketing at Hamilton House Care Home

We are so delighted to hear that your wife loves living at Hamilton House. Our values include 'doing it from the heart' and it sounds as though the team at Hamilton House are really living this value for your wife and other residents in our home. Thank you for your kind words. They will be passed onto the team at Hamilton House.

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Review from Tracey Y (Granddaughter of Resident) published on 21 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and atmosphere. I joined in with the Xmas party it was lovely to see the staff interacting with the residents. The manager and the deputy went into my grandmas room and sang to her it was a lovely touching moment. This is just a small part of how special they make people feel. The activity
lady was so eager to please everyone and got the residents and families involved. Lovely day, very good care and excellent support.
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Review from Emma L (Granddaughter of Resident) published on 11 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Grandad has moved into the home he is so happy and contented. The manager and staff at this home have to be the nicest people I have ever met, nothing is too much trouble. The building is tired, however, the atmosphere far outweighs the decor.
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Review from Katie (Friend of Resident) published on 4 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the level of service, care and attention to detail. All the staff are so helpful and lovely, wouldn't change a thing.
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Review from Nicola W (Daughter of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and helpful staff and a stunning home and facilities. Food is always well prepared, just like a home cooked meal and my mother couldn't be happier. Thank you to all the staff for making her feel relaxed in her new home away from home!
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Review from Richard G (Friend of Resident) published on 22 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend lives at Hamilton House and has done for a few months now. He loves his new home and feels very settled so quickly. Everyone who works there is so friendly and welcoming from the minute you walk through the door, and there is a real home from home feel to the place. I would definitely recommend
Hamilton House to my family as the care is exceptional
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Review from Mark S (Son of Resident) published on 20 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother has been at Hamilton House I feel she has in a better place due to staff and environment. I feel that had she not have been here she would no longer be with us. My mother is very happy here.
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Review from Marianne M (Daughter of Resident) published on 20 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have every confidence that my Mum is being very well looked after at all times by the amazing team at Hamilton House.
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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

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