Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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  • 15
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Date Published
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Reviewer Connection to Hamilton House Care Home
  • 40
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  • 15
  • 11
  • 6
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  • 1
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Total of 129, showing 21-40
Review from Anna (Daughter of Resident) published on 12 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Entrusting the end of life care of someone you love to a nursing home is a difficult journey for anyone but without the love and support of the staff at Hamilton House I don’t know how my sister and I would have coped. During the most difficult of circumstances, we were literally held up by their kindness
at times. So many of the staff really took time to get to know my dad and that made a real difference to the last months of his life. The nursing home management dealt with our situation with great compassion and sensitivity and we can’t thank them enough.
Reply from Sharon Flood, Regional Operations Manager at Hamilton House Care Home

Thank you for your positive feedback it is greatly appreciated

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Review from Margaret T (Daughter of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother lived in Hamilton House for five years. For most of the time, she was active and loved all the sociable and interesting activities, and made friendships amongst her fellow Residents and the staff. In particular, she valued the regular exercise classes, film shows and music as well as the Sunday
Acts of Worship led by visiting Church volunteers. She appreciated the welcome that was given to her visitors and, as a relative, I felt equally well looked after by the staff, always greeted by name. This same sensitive and cheerful care for us both continued latterly, as she became largely bedridden and her care needs changed.
Hamilton House is not the smartest building but it was always clean and nicely decorated and valued by Residents for being homely. The food is generous and always looks and smells appetizing.
My Mother was very well served for the last years of her life.
Reply from Sharon Flood, Area Director at Hamilton House Care Home

Thank you for your positive feedback it is greatly appreciated

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Review from Sharon W (Daughter of Resident) published on 20 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has the best care at Hamilton House.
Me and my sister feel relieved that she is cared for and looked after.
The staff are wonderful and Mum is happy which is so important to us.
The rooms are clean and the care given to residents is excellent.
It’s the little things the carers do to help
Mum which make her stay comfortable.
The manager has been very helpful.
Reply from Sharon Flood, Regional Operations Manager at Hamilton House Care Home

Thank you for your feedback it is much appreciated

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Review from Tracy W (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident here for over a year now, and I can't fault the care and service she has always received. The whole team really care about her and will go out of their way to ensure her needs are met. They are like family now, and all work so hard to look after Mum and also, ensure we are kept
informed. The facilities are excellent, Mum always enjoys the meals, and they ensure her nutritional needs are met. Regular activities are organised, from watching films in the cinema room, crafting, cooking, magicians, visits from a variety of pets, sing-alongs and outings such as the panto at Christmas. During these especially difficult Covid times, this is the best place she could have been. I am so grateful that we found Hamilton House as a permanent home for Mum after Dad passed away in January 2020. They are simply brilliant.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely comments about Hamilton house. It's amazing to hear that the staff go above and beyond for your mum and keeping you informed. I will make sure to pass your comments to the staff team.

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Review from Melanie (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wouldn’t hesitate to recommend Hamilton House Care Home. The care, compassion and kindness my father was shown during the last weeks of his life were a huge comfort to our family. Staff did all they could to look after him with professionalism and sensitivity. We were able to have FaceTime calls with
him during the Covid lockdown, which was a very difficult time. The home was always very clean and nicely furnished, warm, cosy and welcoming. The staff were amazing and are always smiley and cheerful even when they are under pressure. We are sad that Dad didn’t have more time left to fully enjoy the activities at the home, but he was treated with tenderness and dignity to the end.
Reply from Ramla Abdullahi, Regional Operations Manager at Hamilton House Care Home

Thank you for your lovely feedback about Hamilton House Care Home. It's great to hear that your father received excellent care and was treated with compassion and kindness during his stay in the care home. I will make sure to pass your lovely comments to the staff team.

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Review from B D (Daughter-in-law of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite being a very old building and looking a bit worn in places, it was very clean and tidy. The staff were excellent and treated mum so well. We had enormous trust in them all. They really care about the residents and what they do for them is beyond reproach. We are extremely grateful for everything
and couldn't have wished for a better place to end her days. Thank you.
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Review from Carol L (Respite Resident) published on 5 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came into Hamilton House for respite care in August 2019. The deputy manager and her team were amazing, nothing was too much trouble. She kept me informed on everything. Hamilton House is home from home. Well done to you all.
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Review from B W (Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care I receive.
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Review from S A (Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is comfortable. Staff have always got time. I am happy to be here, making me strong enough to go home. I wouldn't want to be anywhere else.
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Review from E W (Resident) published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a lady in my early 70's. In early June I fell in my garden fracturing an ankle. I has also been unwell for a couple of months prior to the fall. I found I couldn't manage in my own home and felt in need of some support. Hamilton House was able to offer me a room. I had a very pleasant room looking
out on the enclosed garden, where it was my joy to hear a wren regularly singing outside my window, which boosted my low spirits, along with the wonderful care I received from staff at all levels and in every department. I cannot speak highly enough of my time in residence. I had all the help and support I needed but space just to 'be' and gather strength. Everyone was kind and considerate and nothing too much trouble. I was able to extend my stay until I felt ready to return home. It proved to be my saving grace!
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Review from Beth B (Daughter of Resident) published on 4 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum looks better every day I see her. The care she is receiving makes me feel confident that when I say goodbye to her to go home, I know she is being treated well with the highest level of respect and dignity. Mum always looks so well dressed, hair done, makeup on and her nails are painted by her girls
regularly. They always have entertainment on and something happening all the time. Everyone is kind and approachable. This home is one of the best you could imagine.
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Review from Susan F (Daughter-in-law of Resident) published on 2 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is now a resident at Hamilton House. As a nurse myself, I have found the nursing care provided to my her by the team to be outstanding, particularly as she had been admitted with bedsores that have continued to improve with the care that has been provided. I am impressed by the standards
being set.
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Review from Vicky O (Daughter of Resident) published on 2 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Hamilton House for two weeks respite care in August.
It is a very helpful and caring place to be and the staff are respectful and friendly in what feels like a very homely, family orientated home.
I have been delighted with the way she has been cared for and Mum was really happy
there, and I would not hesitate in using this care home in the future when my mum will need a permanent residence
Many thanks for looking after her with care and respect.
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Review from Neil F (Son of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother came to Hamilton House two months ago following a hospital admission for bed sores. I have been so impressed by the care and attention mum has received since becoming a resident. And while she is still bedbound she is being cared for in a way that gives us confidence that she is in the best
place.
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Review from Lisa S (Daughter of Resident) published on 28 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived her time in Hamilton House, the staff were excellent and took care of her every need. I was always made to feel welcome and cared for too upon my visits. Thank you, a real home from home.
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Review from Lynda W (Daughter of Resident) published on 22 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at this home for a couple of weeks respite, never seen her happier, we know where she needs to go when she needs full-time care. Loved the atmosphere, one of the nicest homes my mum has ever been in.
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Review from Julie F (Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to Hamilton House in March this year and felt safe and gained confidence. In July I came back as a permanent resident.
All the staff here are outstanding they are caring and kind nothing is too much trouble.
I know made the right choice to come here.
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Review from Julie S (Granddaughter of Resident) published on 29 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan loves it there. Everyone is so lovely and happy to help. I love hearing everyone singing down the corridors. Lots of happiness and I have been welcomed into this home with open arms.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments on our home, it is wonderful to hear how happy your Nan is here at Hamilton House. Our team are an asset to our home and always provide a warm welcome. Thanks again for your review and best wishes.

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Review from Christopher R (Grandson of Resident) published on 16 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad has been living at this home for around three years, I love visiting this home. The staff there are so friendly. The building rings with laughter. My grandad is so happy since he has been living there.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your positive comments about our home, it's wonderful to hear how happy your grandad is here at Hamilton House and how much you like the atmosphere. The home manager and team will be delighted to hear your feedback. Thanks again and best wishes.

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Review from William S (Son of Resident) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I consider researching care homes is essential in choosing the right one, especially for Mum. Location was essential for ease of visitors, the quality of the rooms and choice of room styles is varied and apt for Mum but when it comes to seeing the care and love that all the staff have given Mum during
her time at Hamilton House it could not be bettered.
The staff are all so friendly and obviously enjoy working here. The atmosphere is of a fun place where nothing is too much trouble whether for residents or any visitors, whether family or friends.
Mum has enjoyed her stay here and we are amazed at the standard of care she has received from the nurses and carers here from start to finish. She has had brilliant care constantly from all the team, enjoyed visits to local events such as pantomime, carol services and the charter fair to ensure she is entertained and not just left sitting in a chair.
If need be I would stay here myself when my care needs reach this stage.
Thank you Hamilton House.
Reply from Alison Geddes, Marketing at Hamilton House Care Home

Thank you for your wonderful comments about our home, it is great to hear how happy you are with the care your Mum received here at Hamilton House. Our team are extremely dedicated and they are an asset to our home. They will be delighted to hear your positive feedback. Thanks again, best wishes to you and your family.

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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

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