Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hamilton House Care Home
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Total of 129, showing 81-100
Review from W F (Son of Resident) published on 21 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A home from home! I cannot put into words how brilliant the staff are here. Nothing is too much for them and they are always all smiling and do everything from their hearts. Thank you for everything!
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Review from Matthew B (Friend of Resident) published on 19 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been visiting the home for around 13 months and am extremely happy with everything about it. The staff are very warm, kind and caring and make every effort to make sure my friend is always happy and cared for. My friend is very happy in the home. The enclosed courtyard garden is beautiful, the
roses are just coming out and are a picture. We sat and had tea there the other day. If only all care homes were like this one!
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Review from Mel C (Friend of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always smiling. There is always something going on! There is a real community feel in the home. Everyone is laughing and happy and it is very clear those living at Hamilton House are loved and well cared for. Thank you to all of you!
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Review from Ben M (Brother of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A home from Home! My brother has various nursing needs and was no longer coping with living at home. The whole team made the transition from home to Hamilton House as pleasant as possible. The rooms are homely and the staff are some of the sweetest people you could meet. Nothing is ever too much and
my brother loves all the staff. It is like one big family there and you are more than welcome at every visit. I am always offered tea and cake.
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Review from Mark E (Nephew of Resident) published on 11 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House is, without doubt, the nicest home you could wish to encounter! From the first moment I visited I was made to feel welcome. The laughter in the home is infectious and it makes you feel all the more happy just being there.
All team members are kind, caring and approachable.
The food
is delicious, before being here it was a rare occurrence to see my Aunt finish a meal, now it is a regular occurrence. I am always offered tea and cake on arrival and the carrot cake I had the other day was lovely.
My Aunt enjoys the activities, the History day was of great enjoyment. There was a "Once upon a time event" when staff dressed up and huge laughs were had by all, even the local Mayor attended.
I would recommend this home to anyone looking for somewhere where they will know their loved one will get the care and attention they truly deserve. My Aunt had planned to stay here for a two-week respite stay, over six months later she is still very happy and has decided to stay permanently.
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Review from Sarah E (Friend of Resident) published on 8 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit Hamilton House and have always been made to feel welcome with tea and cake also being offered each visit. There is always something going on around the home and there is always laughter coming from every direction. The care is above and beyond what you would expect and the nurses and
management go out of their way to provide the best service possible.
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Review from Richard L (Son of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable and warm. Friendly staff giving confidence. Helpful staff especially when chaperoned into town. Good good.
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Review from Gillian D (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support and friendly support of all staff, I couldn't be happier with. Nothing is too much trouble. After visiting, I can go home knowing my mum is being well looked after.
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Review from Dave J (Brother of Resident) published on 1 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly but very professional. I feel so pleased to see how the staff provide such great assistance to my brother, in his final days, with such care, love and compassion. The house is filled with love and warmth. A wonderful place.
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Review from Sean G (Relative of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before the placement, the brief was a room for my wife's Grandfather to rest and watch tv whilst receiving 24/7 nursing care. My wife delivered the tv and was encouraged to move the furniture to how it would suit her and they had the tv wired up and ready to go before 9 am the next morning.


Her Grandfather's

needs were more than met, the care we saw was above and beyond what we expected.
Nothing was too much from arranging a haircut, putting a chair in the room at a moment's notice for her Grandfather when he thought he might like to sit for a while. The kitchen staff provided different meals to cater for his needs and often the care staff and nurses would be sat in with him chatting away.


Sadly his stay came to an end today and right from the call to let us know and taking time to sit as we said goodbye to explaining what to do next showed real compassion and dedication.


I can honestly say just pop in for a visit if you're unsure if a care home is the right choice for your loved one.

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Review from Susan N (Daughter of Resident) published on 30 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went into Hamilton House and was so made to feel very welcome as were his visitors. He was looked after to a very high standard and I cannot thank the staff enough. Nothing was ever much trouble. If you wanted something they would do their utmost to help you. My dad thought the world of the staff
there, so once again, thank you.
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Review from Valerie E (Regular Volunteer) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a lay minister and I visit Hamilton House Care Home every four to five weeks to conduct a service with hymns and short talks and prayers.


I also administer Holy Communion to all who enjoy this, whether they are confirmed or not.


I have befriended one resident who is often very poorly and

visit her in her room to give Holy Communion. I also enjoy meeting the friendly staff.
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Review from Clifford G (Husband of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been resident at this home for four years now and in all that time not once has it been necessary to complain about care, which has been excellent throughout.


The food generally has been good, despite having to be pureed.


Being generally confined to her bed has not been practical for

her to take part in the activities.
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Review from Remmi K (Friend of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting Hamilton House, I was very pleased with the staff and cleanliness of the home. Everyone was very welcoming and considerate, which I thought was very comforting.


I was happy with the atmosphere of the home and would recommend to anyone considering different homes for relatives or loved

ones.
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Review from Tom v (Friend of Resident) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has cared for my good friend since he was taken unwell. The change in him since being at Hamilton House really shows what love, care and attention can do to make someone feel better! I cannot praise the staff enough! 100% recommend.
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Review from Micheal P (Son-in-law of Resident) published on 16 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and support. The staff are always helpful. Manager and staff always smiling which tells you something. You don’t always get this level of commitment happy staff.
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Review from Lisa L (Friend of Resident) published on 16 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my friend, I had a very warm welcome and all staff were incredibly attentive and I had a delicious Victoria sponge with my tea- would recommend the home to anyone and I know they would receive the best care here.
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Review from Gemma B (Friend of Resident) published on 12 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best care home in Buckingham! Friendly and would recommend! All the staff are dedicated to their job and they care about every resident.
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Review from Amanda B (Friend of Resident) published on 11 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful place, wonderful staff. New manager in post who is also very nice and welcoming. Feels homely to walk into. Wonderful care is given. Lots of singing and laughter. There is always some activities or something going on. At Christmas, the staff actually went around the home and did carol singing
which was very touching to watch. Would highly recommend.
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Review from Elaine F (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the home environment and care my mum has received since her coming into the home. She is improving all the time. She is much more content in herself. The whole team from domestic to management are attentive, kind and caring.
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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

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