Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hamilton House Care Home
  • 40
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  • 6
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Total of 129, showing 101-120
Review from Lauren S (Granddaughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House have cared for my nan very well since she arrived just over a year ago. The staff have been very caring to my nan and also to us as a whole family, they remember all of our names and go above and beyond. There is always a lovely atmosphere in the home when I visit.
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Review from Val F (Friend of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my other friends have nothing but positive things to say about this Home. I visit the Home at least once a week, sometimes twice. The staff here are attentive and genuinely care. The home feels like a home from home. You are always welcomed with a cup of tea and fresh cake. There is always
something going on and the staff are always helpful and friendly. The building may be old and due a little updating but the love and care is second to none. Nothing is too much for any of the staff and I look forward to my visits.
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Review from Emily A (Friend of Resident) published on 9 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House is one of the nicest homes you could wish to visit. I have been coming here for the last three years to visit a dear friend of mine. The whole team are some of the kindest people you will ever meet, from the domestic assistants through to the manager. The home has recently got a new manager
who is very approachable, her office door is always open and she goes above and beyond to make sure the home is a happy place for residents, visitors and her team. There is always laughter when I visit and the residents in the home are always smiling and look well cared for. If ever I were to require a nursing home for my own loved one I would look no further than Hamilton House.
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Review from Ashley C (Son of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nursing care is excellent.
Sometimes carers seem under pressure to attend to everyone fully.
There have been a few niggles but on the whole, once an issue has been raised it has been dealt with.
On the whole, I am satisfied that this is a caring and safe environment for my father.
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Review from Jayne R (Daughter of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Its a difficult decision - whether family/friend or the person moving into a care home - accepting the reality of needing support and some loss of independent living. Mum was unable to live on her own so we had to look for an alternative 'home' for her. From the initial assessment to now (living at
Hamilton House 14 months) its been a comfort and given peace of mind to all including Mum that she has excellent staff taking care of all her needs, and to us as a family being involved with decisions or concerns. We are always made to feel welcome regardless of the time of day or how busy staff are. There are some staff who go above and beyond and this ethos underpins the service given.
One area needs improvement - steps to front door - no wheelchair access - but this shouldn't detract from the main reason for choosing Hamilton House - the excellent, attentive and friendly staff and the care and dignity given to residents.
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Review from Jacqui S (Daughter of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House provides an excellent service. Mum is well looked after and the staff go over and above to make her comfortable and happy. The staff are friendly towards the relatives and make you feel part of a large happy family. In December when our son was getting married the staff dressed mum up
in her finery and watched the ceremony via facetime. They also provided sparkling wine and decorated the room. What more could you ask for? OVER AND ABOVE!
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Review from Margaret T (Daughter of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Hamilton House now for nearly 2 yrs and appears to be content. I have found the staff to be very caring and helpful should I have a problem which has not happened yet.
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Review from Mark R (Grandson of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all very happy and that makes for a great place. The entertainment is second to none and great idea with the chicks. The magazine they do is great too.
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Review from Sheila H (Daughter of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hamilton House are a group of lovely, dedicated people who care deeply for the residents. We have had such a positive experience since Mum moved there at the end of February. Our wishes are always considered seriously and Mum is treated with respect, decency and love. The food is of a very
good quality and is served with care. We always feel welcome when visiting and refreshments are always available. One reason for our choice of Hamilton House is that it feels very much like a cosy home rather than an institution. We are always greeted warmly by all staff and although we know they're busy they make time to speak to you. Being a smaller home we feel we are getting to know people as part of a family. We are very happy that Mum has chosen to stay there.
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Review from Rita A (Wife of Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all members of staff exceedingly helpful and very caring for both my husband and I. The food is excellent also and the activities in the home has improved immensely.
The nursing staff are excellent, in particular the Clinical Lead has been particularly helpful to myself with my husbands stay,
being considerate of his situation and long term medical conditions. I am totally, totally happy with his care and him being at Hamilton House.
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Review from Michala B (Sister of Resident) published on 22 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursing home, my sister was looked after by the very caring staff at the end of her life. I was always given reassurance and support during this very emotional time.
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Review from Oskar T (Son-in-law of Resident) published on 22 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been at the home for around 3 years. We have always been kept in the loop with regards to health or needs.
There is a new Manager in post who is like a breath of fresh air. The nurses are probably the nicest people I have ever met, always tentative and answer any queries. The
staff are amazing, always happy to help. The building leaves a lot to be desired however the care provided is second to none.
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Review from Jayne G (Granddaughter of Resident) published on 20 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
From that first phone call when you are told 'we will do everything to get your Grandad in here straight away' I knew we did the right thing. They listen to all the worries about previous care issues, made a note of them and put a detailed care plan in place. Double checked everything and moved Grandad
in within 48 hours of that first phone call. Grandad has been here 4 weeks now and the staff all follow his lead and pace. Nothing is too much trouble and I get updates via the phone as well as face to face ones when I come in.
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Review from Aaron G (Grandson of Resident) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was extremely impressed with how caring the staff were. Everyone welcomed us always smiling. The manager was approachable and warm. Would deffinately recommend this home
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Review from Steven T (Son of Resident) published on 13 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91-year-old mother is a service user. I have visited her almost every day over 4+weeks and stayed for about 2 hours each time between late morning and early evening. I have been repeatedly struck by how attentive the staff are to my mother's various needs. Not only professional, the staff are also
kind, pleasant and patient. The record keeping file in the patient's room is kept punctiliously up to date, I noticed, and is factually informative about my mother over the 24 hours day. The staff make a point of communicating with my mother and me, and on request will supply further information willingly. The food and drink from what I've seen given to my mother in her room is good and the ensuite room is well appointed and comfortable. When she wants or needs something, the staff will always respond or oblige as the case may be. The atmosphere is always pleasant and, from my observation, the nursing and care staff clearly conscientious.
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Review from Kirsty D (Granddaughter of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care at this home has been outstanding. The staff are incredibly helpful, friendly and most importantly kind to my nan.
The house is extremely clean and tidy and all meals have been of a very good standard.
The senior nurse is 'one in a million'. From my nan's arrival, she has gone
way beyond kind and is the most caring and thoughtful nurser we've ever met, she's an absolute angel.
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Review from Debbie W (Daughter of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Hamilton House for 2 weeks. She was very happy, and very well cared for. All the staff were amazing. Not one member of staff let them down, which is so unusual these days. The care was given to patients and their families. All the staff went above and beyond expectations. Me and
my family had no issues at all.
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Review from Pamela A (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The exercise programme is very good for the residents and the chap who does them is lovely with us and the residents.
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Review from Jane K (Daughter-in-law of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law has only been here a short time but the care and quality of assistance are second to none so far. The staff are friendly and approachable. Mums needs are always catered for which will always give us peace of mind.
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Review from Roger O (Friend of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way.
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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

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