Hamilton House Care Home

West Street, Buckingham MK18 1HL
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9.3 129 Reviews
  • Hamilton House Care Home, Buckingham
Hamilton House Nursing Home provides high quality person-centred residential care, nursing care and palliative care.

The Nursing Home in Buckingham has 46 beds and can offer Nursing Care for residents over 65 and residents under 65 with varied physical health and neurological nursing conditions.

Hamilton's caring team has a variety of skills and experience and continually work to enhance residents' quality of life.

At the homely setting with character features, residents can enjoy activities planned by the activities coordinator, enjoy social interaction in the lounge areas or relax in the Bistro and conservatory.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1300 – £1400

Subject to level of needs as identifed from the Pre-admission assessment

These prices are only a guideline, please contact Hamilton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lea Noemi Orodio (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (3)

Visiting

  • You are welcome to visit at any time, however, they do request that you avoid their protected mealtimes, unless you are joining your loved one for a meal.

Parking

  • Parking to the front and rear of the premises.

Hamilton House Care Home Reviews (129)

9.3

Hamilton House Care Home has a Review Score of 9.3 (9.311) out of 10, based on 8 reviews in the last 2 years.
Over all time Hamilton House Care Home has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hamilton House Care Home
  • 40
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  • 6
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Total of 129, showing 61-80
Review from Valerie W (Daughter of Resident) published on 16 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is no other home quite like Hamilton House. The standard of care is second to none. My mother is the happiest and healthiest she has felt in a long time! Nothing my mother asks for is ever too much trouble and every person from domestic assistant to the home manager is kind, attentive and supportive.
The one thing about this home is the atmosphere, there is a lot of laughter and happiness! Every resident I have come into contact with looks happy and relaxed. A real testament to the excellent care and home! Well done Hamilton House and thank you for all you do!
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Review from Sian E (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had done everything we could to enable dad to remain in his home of nearly 70 years and faced the prospect of his move with anxiety. We have been so pleased with the outcome. We are confident that dad receives fantastic care from really genuine, dedicated staff who know him well and have taken time
to get to know him and who treat him and us with warmth and respect. We look forward to visiting and feel that he is part of a very special community. We have no hesitation in recommending Hamilton House and all its staff.
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Review from A M (Granddaughter of Resident) published on 8 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as you walk in you know it is a very special home, all the staff are friendly and warm and the rooms are welcoming and cosy. My grandad looked incredibly well cared for and it was clear the staff genuinely cared about him.
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Review from Peter H (Son of Resident) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother visited the home for respite care. From the first encounter the whole team could not have been kinder. My mother loved being in the home and enjoyed every second of her stay. Not only was my mother treated with the highest level of kindness, so was her whole family and friends who visited
her! We were all made to feel welcome. A real home from home!
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Review from Luci B (Niece of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt became unwell very suddenly and needed urgent respite and recuperation care. Hamilton House exceeded our expectations in every way possible. The genuine interest for the residents in their care is shown by the outstanding attention to detail making sure individual needs are met and that
dignity and respect are at all times maintained. On top of the excellent care, the support shown to our family, help and guidance on navigating the services we needed to engage has been invaluable. I would thoroughly recommend Hamilton House, a truly outstanding care home.
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Review from Paul S (Son-in-law of Resident) published on 5 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was obvious to all the family from our initial viewing and on all our subsequent visits, that all the management and staff at the home show extremely high levels of empathy and compassion both to our mother and to all of her relatives. It is readily apparent that the standard of cleanliness in the
home is excellent and the general ambience in the home, of the staff and the residents, is both calming and happy. Our mother has settled in quickly and is so happy in her new home; that has put us at ease and made us all so very happy. In truth, we feel so lucky to have found such a wonderful home, it's as if we have won the jackpot!
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Review from Stacey O (Sister of Resident) published on 24 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been in this home for two weeks now and I cannot believe the change in her already. We were both worried about her going into a home but Hamilton House is a home from home and we couldn't be more pleased.
The manager and staff are so friendly and accommodating and have done everything
they can to make sure she has settled in.
What an amazing home.
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Review from Charlotte A (Granddaughter of Resident) published on 15 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandfather was admitted to Hamilton House for end of life care. The home went above and beyond what was expected to ensure Gramps was able to be admitted here promptly and without delay. My Gramps told us all he has never felt so happy and well cared for as he did in the last few weeks of his life
here. The end of life care shown to my Grandfather was more than I or my family could have imagined. My Grandfather had a great sense of humour and it was a pleasure to see him having a giggle with “the girls”. We cannot thank you all enough for everything you have done!
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Review from Sylvia G (Friend of Resident) published on 30 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend this week I haven’t seen him for a couple of months since he moved in. I am in awe of how kind and gentle the staff are at this home. I was greeted by a happy smiling member of staff. I was offered refreshments immediately. The activity lady was just leaving the room when I arrived
and my friend was still smiling. I was delighted to see my friend had plenty to drink especially during the heatwave. The delightful way in which the Manager was laughing with the staff and residents was uplifting. I will definitely be booking a bed here when I am ready.
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Review from Moira F (Daughter of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has recently moved into the home and I have been bowled away by how wonderful all the team are. The staff are so helpful, always smiling and nothing is too much trouble. I am so happy that my dad is settling in well. He loves it there.
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Review from Lyn A (Sister of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton House is a lovely home. The building is a little worse for wear but the care and compassion is second to none. The staff are all friendly. The manager is always approachable and her door open. My sister loves it here. Thank you for everything!
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Review from Lesley C (Niece of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my aunt last month and I was blown away by the warm, homely atmosphere within Hamilton House. My aunt was previously in another care setting and the transformation in her now and how happy she is must be a testament to each and every person who works at this lovely place.
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Review from Andrew G (Son of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 star! Brilliant team, happy atmosphere, lovely home! Couldn’t ask for more! You should be proud of yourselves! Thank you!
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Review from G L (Brother of Resident) published on 12 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and love in this home is like no other. I am very happy with each and every visit I have had here. My brother, a man who is usually very serious, is smiling and even laughing with all the lovely ladies and men who work in the home. The one thing that is noticeable upon entering this home would
have to be the laughter and love. There would not be enough thanks to express my gratitude.
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Review from E T (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been at Hamilton House for a month but we have been bowled over by the warmth and kindness shown by all the staff.
He, and we, are very grateful for the amazing care he is receiving in his lovely new home.
Reply from Tessa Matthews, Marketing at Hamilton House Care Home

Thank you for your lovely feedback about Hamilton House. The team will be delighted to hear your comments.

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Review from Elizabeth B (Granddaughter of Resident) published on 3 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother loves living at Hamilton House. She has made lots of friends and thinks all the staff that work there are the nicest people she has met. Her care is second to none and the whole family are so happy with everything! Thank you so much! This really is a home from home!
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Review from Marjorie D (Daughter of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in for respite for three weeks. I can honestly say I have never met a nicer bunch of staff. The kindness and love that we felt from the time we walked in to the time we left was overwhelming. The manager and clinical lead were both so supportive and helped us and mum through the whole process.
We will definitely be re-booking in the future.
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Review from Lily C (Friend of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Five star service. Everyone here is worth their weight in gold. Thank you! I would recommend this home to anyone looking for a home that really cares.
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Review from Emma A (Niece of Resident) published on 26 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has been lovely to auntie! She is loved and cared for like her own family are looking after her! Everything she asks for is done with a smile and kindness! I cannot imagine a better home for auntie!
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Review from David Lee M (Son of Resident) published on 26 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the best part of two years I have visited this home and not once can I say anything other than excellent things! Each and every review is a testament to the love and support you all give to your residents and their nearest and dearest.
When my father was at the end of this life, the care and compassion
was beyond what I could comprehend. There was a day that the team actually came and sang to my father which made his day! There is a lot of laughter in this home and the love you feel is infectious!
In my father's final days of life, one of the nurses picked him fresh flowers from the garden and sat and read to him from his favourite book. One of the domestic assistants spent a little longer cleaning his room and pottering around talking to him, it is these things that I will remember! Thank you! I will be visiting soon with some biscuits for you all!
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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Hamilton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.641 for Hamilton House Care Home is calculated as follows: ( (60 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.641
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.67 Points relating to the number of positive Reviews for Hamilton House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 8 Positive Reviews ÷ 9.2 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Lea Noemi

Lea Noemi Orodio

Job Title: Registered Manager Joined: 2025

I’m a Registered Nurse with over 20 years of experience. From Main Theatre Practitioner to a Deputy, then a Care Home Manager was a big leap in my career. Having previously awarded as Winner of Best Idea for Improving Patient experience in an NHS Trust, I value the involvement of families and link with community to allow our residents to stay connected with the things they love. It is a privilege to lead the incredible team of Hamilton House from different backgrounds and personalities working together to achieve a common goal. That is to provide the best care our residents deserve.

Charlotte

Charlotte Fenton

Job Title: Activities Co-ordinator Joined: 2021

I've worked at Hamilton House since August 2021, I am very passionate about my role and really concentrate on the best for my residents welfare and wellbeing. I have 3 children, 2 boys and a girl. My youngest Hannah being nearly 3 and has been a regular visitor at Hamilton House since she was 3 weeks old. Outside of work I enjoy outings with my children, going out to eat with friends and have a love for shopping!

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