Stone House Nursing Home

44 Bishopstone Road, Stone, Aylesbury HP17 8QX
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9.9 88 Reviews
  • Stone House Nursing Home, Aylesbury
Stone House Nursing Home provides care and support to older people living in Aylesbury. The home was built in 1862 and is located in five acres of grounds.

Residents receive round the clock personal care and are assisted as much or as little as they like. They have open and evolving, digital care plans to provide individual, effective and reliable care. This provides peace of mind for residents and their relatives alike. Care plans are regularly monitored and are tailored to each resident's needs and involve family members, friends, and medical practitioners, who help to ensure the correct level of care and support is provided.

All bedrooms are fully furnished, come equipped with an electric bed, SMART television, call bell, telephone and Sky TV facility if desired. The home has fibre Wi-Fi available for all residents and a dedicated guest network throughout. iPad tablets, FaceTime, Zoom and Skype access enable regular communication between residents and their relatives.

The home's chef uses fresh local produce to provide a wonderful choice of meals on a daily basis. Residents may choose where they take their meals, be it in the privacy of their own room or together with other residents (and often friends and relatives) in the dining room.

The home has exceptional activities coordinators who arrange a varied programme of events and outings with its bespoke minibus, including visits to local stately homes, drama therapy, musical entertainment, Yoga, virtual reality headsets and the more earthy pursuits of helping the garden to look as wonderful as it does.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1665 – £2295

These prices are only a guideline, please contact Stone House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Hope Timbe (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (25)

Stone House Nursing Home Reviews (88)

9.9

Stone House Nursing Home has a Review Score of 9.9 (9.909) out of 10, based on 24 reviews in the last 2 years.
Over all time Stone House Nursing Home has 88 reviews.

Overall Experience
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  • 4
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Date Published
  • 88
  • 5
  • 12
  • 24
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Reviewer Connection to Stone House Nursing Home
  • 40
  • 18
  • 8
  • 5
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  • 2
  • 2
  • 1
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Total of 88, showing 61-80
Review from Amy N (Granddaughter of Resident) published on 30 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always willing to help and provide support to residents and family members and are always interested in hearing concerns that we have. Have never felt unhappy knowing my grandmother is here as I know she is happy and safe.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Thank you for taking the time to review our service, we always welcome feedback as we believe that there is always room for improvement. Your grandmother is a very special lady, full of smiles and laughter. She brightens up the day of anyone she comes into contact with! It is such a pleasure to care for her. Equally a pleasure to see you all when you visit. Best regards, Samantha and The Team.

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Review from Kevin M (Son-in-law of Resident) published on 30 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my father-in-law, I am always impressed at the level of care the staff deliver, they are always very attentive with the patients. There is always a great atmosphere in the lounge. I know he really enjoys his meals, which always look great! I know the staff spend a lot of time with
the residents and they truly benefit from this. The activities arranged are excellent and the outside entertainment is always greatly enjoyed by the residents. I would not hesitate in recommending Stonehouse, my father-in-law is really settled there.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Thank you for your very kind words. It is always very encouraging to hear such positive feedback. I extend our gratitude to you and your family for allowing us the honour of caring for your father in law. He is a true gentleman and loved by all at the Home. Best regards, Samantha and The Team.

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Review from B D (Wife of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Stone House for a few months now and from his first day, the staff have done everything possible to make him feel welcome. A full programme of activities is arranged every week and residents are encouraged to take part if they so wish.
Assistance is given to residents who require
help with eating or drinking and meals may be taken in the dining room, lounges or their rooms as preferred.
Medication is given as prescribed and full records kept.
Visiting relatives and friends are also welcomed and given every opportunity to raise any concerns they may have.
Stone House has allayed any fears I may have had in leaving my husband in their care.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Thank you for taking the time to review our service. Your feedback is very useful in helping us identify any areas for potential improvement. Please may I take this opportunity to express what a pleasure it is to support and care for your husband. As always, you and your family are very welcome at Stone House, and we hope that you feel right at home!

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Review from Victor H (Husband of Resident) published on 2 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stone House care home was selected from four other local homes, to provide for my wife's care needs which include dementia and other health issues.
What a wise decision this was thanks to the dedication of an excellent and well-motivated management, nursing, caring and support staff. An atmosphere
of comfort, friendliness and confidence prevails throughout the home resulting in an excellent standard of caring for all residents.
All my wife's needs are well provided for, from personal hygiene, comfort, medication, daytime activities, entertainment and her food. Her food is nutritious, tasty and tailored to suit her personal taste and chewing/swallowing capability. She cannot feed herself and staff feed her at all times with patience and understanding.
As my wife's awareness and health diminishes, I can take comfort from knowing that she will be well looked after and cared for with dignity and compassion.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

We are extremely humbled to have such kind words fed back about the service we provide. Your wife is very much a part of our family, as are you. We are honoured that you entrust her care to us and it is a real privilege to have the opportunity to care for her.

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Review from Linda M (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so pleased to have found Stone House for my mum.
Everyone is so friendly/approachable and caring.
I feel part of Stone House too.
My mum has settled in well and the staff have got to know her and vice versa.
The food is very nice and so well presented too.
It really is a lovely nursing home.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Thank you so much for taking the time to review our service. There is always room for improvement and as such, we always welcome feedback from people who use our service. We were extremely honoured to have had the opportunity to care for your mother and have always valued your input into her care. In addition, we are so fortunate that you also enhance the lives of other people we care for whenever your bring in your dog for visits! Please know that you are always welcome to continue doing so.

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Review from Alastair D (Son of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had the best care anyone could give. I was very happy and content for my mother to be in this home. Everyone was kind and nothing was too much...
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Review from Janette B (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into Stone House in June 2016. She had the best care when she was there. The management and the staff were very caring and helpful. My mother liked everyone and was very happy.
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Review from Gary F (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been at Stone House Nursing Home for about 8 months and receives a visit nearly every day from a family member. At no time have we ever had any cause for concern over his care which I believe to be outstanding. Any health issues are swiftly identified and treated. His mental health problem
(dementia) is professionally dealt with. He is encouraged to take part in activities. Being in the day room each day allows him to interact with other patients, carers and nurses keeping his mind active. I have absolutely no worries about his care. I know he is in good hands.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

On behalf of the team and myself, I'd like to thank you for taking the time to give us your feedback on our service. There is always room for improvement, and we are pleased that you are happy with the service we provide. Your father has quickly become a well-loved member of our family and we always look forward to your visits.

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Review from Wendy M (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for 7 months. I cannot fault the care he receives. The staff are excellent and look after all the residents with great care. I visit the home regularly but always find the same level of care. Each resident has their own individual needs and you clearly see this is observed
by the staff. There are varied activities always going on if the residents would like to take part. The activity staff are very encouraging and make such a difference to the residents. I would have no reservations in recommending Stone House, my father is quite settled and happy.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Hi Wendy. Thank you so much for your very kind words, which I will share with the team. We always welcome any feedback about our service. We strive to deliver exceptional care, and so it is encouraging that you are happy with the standard of care we provide. It has been an absolute pleasure to get to know and care for your father and we hope that you feel like part of the Stone House family too!

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Review from Geoffrey C (Son of Resident) published on 7 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stone House was one of the first nursing homes I visited, having been recommended by a very close friend who's grandmother had been a resident. After researching and then viewing 14 other care and nursing homes, none could compare with my perception of Stone House. My mother has been resident at Stone
House for well over a year now, and I take the view that the excellent levels of nursing and care, in managing my mother's needs, must surely have helped her pull through a most difficult and stressful time, whilst suffering from dementia, Parkinson's disease, osteoporosis and other conditions. The staff are really kind, above all, they also understand the stress sometimes experienced by relatives trying to cope with dramatic changes in their loved ones. Hats off to all at Stone House, I have nothing negative to say at all. My mother is confined to bed but I have seen other residents enjoying joining in all the activities.
Reply from Samantha Ncube, Home Manager at Stone House Nursing Home

Thank you for your very positive review of our Home. It is an absolute pleasure to care for your mother, and we always enjoy your visits. We will ensure that your feedback is shared with the team.

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Review from Fiona G (Daughter of Resident) published on 1 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We reviewed half a dozen care homes in Bucks and Stone House, gave us a great feeling of empathy and care. In mum's 18 months residence, she was loved and cared for as if with her family at home and I know she felt very much at home immediately. She became a resident until her recent passing. The staff
have become part of our family and went out of their way to care for mum, even visiting her during her time in the hospital and attending her recent funeral. I would not hesitate to recommend Stone House.
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Review from George G (Son-in-law of Resident) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the outset, I was extremely impressed with both the homes beautiful setting and the accommodation; which is excellent and provides a safe and secure home from home atmosphere that is important to the elderly. A full social calendar improves the residents quality of life and the food/drink is freshly
made and of an extremely high standard.
Management and staff skills are outstanding and all personnel are friendly, caring and approachable. Residents are treated with the freedom, compassion, respect and dignity they deserve. Communications are excellent and I have every confidence that I will be kept fully informed when necessary. A care plan was agreed when my mother-in-law was admitted and this is reviewed on a regular basis to meet her individual needs - care and nursing issues are always discussed when necessary and addressed in an appropriate manner.
My mother-in-law is extremely happy and wonderfully cared for in this outstanding Nursing Home - excellent value for money.
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Review from Greg D (Daughter of Resident) published on 17 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely impressed with every aspect of care my mother has received since she entered Stone House. In particular, the staff have been professional in the way they have looked after her and they have also got to know her as a person, showing genuine affection and compassion. The home provides
a very stimulating environment and activities appropriate to my mother's level of dementia. She has responded extremely positively, both mentally and physically and is unrecognisable to the person she was when she was first admitted after a long stay in hospital.
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Review from Martin S (Grandson of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care is excellent, personal care is good. Food is fresh. There are lovely surroundings and the staff are friendly. There are daily activities for the residents to take part in. I am reassured that my nan is extremely well looked after at Stone House.
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Review from Caroline S (Daughter of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of care and kindness is of the highest level. All the staff from the manager down are consistently understanding kind and friendly, there is always a smile on their faces. The food is freshly made each day and relevant to each resident. The facilities are very clean and fresh. Having activities
most days helps the residents I can not speak highly enough about Stone House. We as a family feel extremely lucky to have our mum live here. We cannot thank them enough especially as I live over two hours away it give me peace of mind that mum is safe, warm, clean, fed and loved.
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Review from Deryth W (Daughter of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home has been excellent. Mum was out of the county and so the procedure with the local council was not straightforward but the home was very helpful and pleasant during a very trying time for us as a family. Mum has settled well and is always treated with dignity and respect by the excellent
staff. Her room is always tidy and very clean and has a lovely outlook on to the garden. If we need any advice or questions about her care the staff are always very accommodating. Food is excellent, mum looks forward to sitting in the dining room for her main meal. Christmas time was made special by all the extra events. I'm sure all the residents had an enjoyable time from helping to make the decorations to singing carols and having a lovely Christmas dinner.
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Review from Rosemary N (Daughter of Resident) published on 30 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
All aspects of mum's care are excellent. Staff, from management to careers, are all extremely caring, thoughtful of residents dignity at all times. Our mum often needs review by GP this is always arranged very swiftly and any medication obtained and commenced the same day. Cleanliness is excellent.
We feel extremely reassured with all aspects of mums care. Food is all freshly cooked daily and smells divine when you come at lunchtime. All residents seem to enjoy the food on offer, there is always fresh fruit and juice available. As we live a couple of hours away and only visit our mother once a week the staff still know our names and are very friendly and we are reassured that mum is in a safe and caring environment.
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Review from Natalie H (Daughter of Resident) published on 20 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Stone House for a few months. She has settled in extremely well and I feel that I can now write some informative feedback.


From day 1 the staff at Stone House wanted to know as much about my mother as possible. We felt very listened to and knew that they were getting

to know my mother very quickly.
She gets thorough daily care and excellent mental stimulation, crucial for her wellbeing.
The staff are very attentive, gentle and patient as well as friendly and warm towards every one of their residents.
My mother can often get UTIs. These have reduced in frequency due to the staff ensuring she drinks enough liquid, and any signs whatsoever are checked straight away in case it's a sign of a UTI.
Previously my mother was down and insular but she has blossomed. We have never known her laugh so much.
We can't praise everyone at Stone House enough for all of the support my mother gets in order to enable her to live a full and happy life.
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Review from Adrian W (Son-in-law of Resident) published on 20 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first moment, we were shown around the home, right up to when my mother-in-law was introduced to the staff, we found it all very friendly and helpful. Their ongoing activities have improved her health amazingly since she joined the home.
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Review from Nikki O (Daughter of Resident) published on 16 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a stressful time when your loved one reaches the stage when their needs outweigh the capability of family members to continue caring for them at home & nursing home care is needed. However, the Team at Stone House supported us through this transition sensitively, turning sadness into reassurance.
Staff continue to evidence their commitment to high standards of care ensuring mum is safe & protected at all times. Staff ensure we are kept up to date irrespective of whether changes in mums condition are positive or negative. The service is well-led & staff function effectively as a team which enables mum to feel included & connected to those around. Mum is treated as an individual & is cared for in a respectful & dignified manner. We no longer view Stone House as a nursing home but as mums second home. We no longer worry about mum when we are not there as we trust the team who care for her. We are greeted warmly every time we visit & staff always take time out to ask how we are coping.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Stone House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Stone House Nursing Home is calculated as follows: ( (265 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 287 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stone House Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (3)

Hope

Hope Timbe

Job Title: Registered Manager Joined: 2021

With a decade-long tenure in the nursing home sector, I have honed my expertise as an accomplished care home manager. Backed by over two decades of service as a qualified general nurse in adult social care, my passion lies in sculpting personalised care experiences for our residents, an ambition shared with my dedicated team. Together, we create a service that embodies meaning, purpose, and fulfilment.

Alex

Alex Dascalescu

Job Title: Deputy Manager Joined: 2017

My career began over a decade ago as a qualified nurse, a voyage that led me to Stone House in 2018. Over the course of my tenure, I have embraced the role of a diligent general nurse and now proudly serve as the Deputy Manager. I am steadfast in my pursuit of delivering quality care, imbued with integrity and pride.

Victoria

Victoria Zvingowanisei

Job Title: Registered Lead Nurse Joined: 2021

I joined Stone House Nursing Home in 20121 as a Senior Health Care Assistant, whilst working on applying for my PIN as a Registered Nurse. I obtained my PIN in November 2023. I was promoted to become Lead Nurse in April 2025.

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