Milton Court Care Home - Avery Healthcare

Tunbridge Grove, Kents Hill, Milton Keynes MK7 6JD
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9.2 83 Reviews
  • Milton Court Care Home - Avery Healthcare, Milton Keynes
Offering residential, respite, nursing, and dementia care, Milton Court is a thriving and companionable residential care home for those requiring additional support during their later years. Situated from the A421 Standing Way, the care home is easily accessible from neighbouring towns across Bedfordshire and Buckinghamshire.

The team focus on the individual needs of residents, and they actively encourage the involvement of relatives and friends - the Facebook page is a hub of comments and support from loved ones. They value listening, and the care community's emphasis on life stories incorporated into care programmes is a distinctive feature of the home.

The home is spread across three different floors, each have undergone refurbishment, and the dedicated dementia care community has its own suite.

Across each floor, the spacious bedrooms, equipped with en-suite wet rooms and TVs, offer inviting spaces for residents, friends and family. Adorned with colourful throws and rugs, lounges provide ideal settings for communal activities or cosy chats, with one-to-one conversations being a favourite. The inviting coffee lounge is a pleasant space for residents to enjoy their morning drink, often accompanied by guests. The garden serves as a refreshing spot for a morning walk, building up an appetite for lunch and the home includes its very own hair salon and cinema room.

For those seeking a short break, Milton Court offers short-term respite care in Milton Keynes, accommodating stays for a week or longer. To learn more about the respite care services, contact the friendly team and for a closer look at the nursing home in Milton Keynes, you are always welcome to schedule a visit.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 148 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1450
  • RESPITE Self-Funded Nursing Dementia Care: from £1450

Fees include the cost of food served in our restaurants and Bistro, beverages made on the premises and housekeeping services.
Hairdresser and Chiropody appointments are available at and extra fee.
Newspapers can be delivered at a fee too.

These prices are only a guideline, please contact Milton Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Deepu Pillai (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2006
  • Number of floors: 4

Room Information

  • Single Rooms (126)
  • Couples/Companion Rooms (11)
  • Single Rooms with Ensuite Wet Room (126)
  • Couples/Companion Rooms with Ensuite Wet Room (11)

Visiting

  • Visitors are welcomed into the Bistro area where refreshments are available for most palates. Walk through to the garden and relax.

Parking

  • Parking is available on the grounds for visitors to park and there is overflow parking area outside the gates too.

Milton Court Care Home - Avery Healthcare Reviews (83)

Total of 83, showing 81-83
9.2

Milton Court Care Home - Avery Healthcare has a Review Score of 9.2 (9.242) out of 10, based on 12 reviews in the last 2 years. Over all time Milton Court Care Home - Avery Healthcare has 83 reviews.

Overall Experience

  • 69
  • 9
  • 3
  • 1
  • 1

Date Published

83
3
4
12
71

Review from Lindsey (Daughter of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living in the residential floor for just over a year. He helped choose Milton Court after we visited several care homes in the area. We found the staff so very friendly and welcoming and this makes a huge difference. Dad likes the additional hand rails in his lavatory. Which is a good wet
room and has a fold down shower seat. The staff are outstandingly dedicated and are well-selected carers. Dad chooses to eat in his room but the restaurant is bright and fresh. There is a team of staff that organise trips and entertainment so there is always something going on. There is a new hair salon and a visiting hairdresser which is very good. I am very happy knowing dad is in safe hands.

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Review from Lesley B (Daughter of Resident) published on 16 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Milton Court over 12 months ago and during that time I have been impressed by the friendliness and caring nature of the all the staff; carers, managers and office/reception. We have recently gone through the first annual review of their care and I was impressed by the detail recorded
of all aspects of their day to day lives and health issues. My parents always hoped to end their days in there own home but a variety of issues made them realise they needed help available when problems arose. It is a great comfort to know how well they are cared for and to see and hear about them enjoying various activities and outings. With Avery winning not one but two awards this year for Best Care Home Provider it has reinforced my confidence that they are in safe and caring hands.

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Review from Keith L (Son-in-law of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came to Milton Court Care Home for end-of-life care in early August. His care was funded by NHS continuing health care. He was very poorly with leukemia and had been moved from a hospice. After 11 days, he sadly passed away, but during that time he was treated without exception with
care, compassion, and respect. As a family, we could not have wished for more. All the staff were absolutely wonderful and nothing was too much trouble. Although my father-in-law was unable to use the facilities, we could see they were excellent. Many thanks.

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Current Review Score: 9.2 (9.242)

Overview of Review Score

The Review Score of 9.2 (9.242) out of 10 for Milton Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Milton Court Care Home - Avery Healthcare is calculated as follows: ( (118 Excellents x 5) + (23 Goods x 4) ) ÷ 141 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.405 Points relating to the number of positive Reviews for Milton Court Care Home - Avery Healthcare is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 148 registered maximum number of service users is 29.6. 12 Positive Reviews ÷ 29.6 = 0.405

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (5)

Abi

Abi Halpin

Job Title: Clinical Deputy Manager

Joined: 2023

Hello, I am a Deputy Manager at Milton Court. I qualified as a registered nurse in the Philippines and moved to the UK. Since moving to the UK, I have provided care to the elderly.


I love supporting our residents with their well-being, I also enjoy building a bond with our families as it is important to me. I encourage all the staff to build relationships and treat our customers as extended family as well as encourage them to progress.


I love getting to know our residents and hearing their vivid memories and life experiences.


Come meet me to have a chat about our home and enjoy a cup of coffee.

Roland

Roland Santos

Job Title: Clinical Deputy Manager

Joined: 2015

Hello, my name is Roland and I am the Clinical Deputy Manager for Milton Court! I have been a registered nurse for 32 years and I have lived in the UK for the last 18 years.


I have been supporting my team and residents for 8 years here at Milton and I pride myself on the relationships formed with all relatives and friends who visit our service.


I believe it is important to support residents with their personalised routines whether that is relaxing in their rooms or spending time with other residents. I make sure evening and morning medication is taken on time and I check residents are as comfortable as possible when they go to bed and throughout the night.


We look forward to welcoming new residents and ensuring everyone is living their best life here at Milton Court!

Anita

Anita Khambh

Job Title: Home Administrator

Joined: 2023

Hello, I am Anita and I am the Home Administrator for Milton Court!


I joined Avery in 2023 and I help residents and families with finances and paperwork, so please do speak to me if you have any questions about these.

I have worked in administration roles for over 25 years and absolutely love working as part of a team. I aim to make moving to our home as smooth as possible for residents and I like making our support procedures as efficient as possible.


I enjoy my daily walk around and conversations held with our incredible residents, if you need any support with the administration aspect of your move I will be your helping hand.

Margareta

Margareta Parvu

Job Title: Unit Manager

Joined: 2016

Hello everyone! My name is Margareta Known to many as Marga and I am the Unit Manager for the Sandringham Suite for Milton Court. My role is to ensure Sandringham is running smoothly and to make sure all the residents of Sandringham have everything they need and want. I started working in Milton Court as a carer and have progressed to Senior, Team Leader and now Unit Manager


My aim is to ensure Sandringham is run well and efficiently. I work with all health professionals to make sure that residents are supported. I also make sure the shift runs smoothly, working with the team to give our residents the best quality of life.


I love to see our residents happy and promoting their independence as much as possible. Just because you come into our care doesn’t mean your lifestyle should change.


Come on over to Milton and have a chat with me in our beautiful lounge to hear more about Sandringham!

Dorian

Dorian Blazicko

Job Title: Maintenance Operative

Joined: 2023

Hello everyone! My name is Dorian, I am one of the Maintenance for Milton Court. My role is to maintain the building and grounds of Milton Court. As I am a very practical person training as a Ship Mechanic back home, I love fixing things and making sure everything is just right. I am very proud to be a part of the Milton Court team.


On my normal day, you will see me turning my hand to many things such as making sure resident’s rooms are all in good working order. Doing our daily, weekly and monthly checks. I will support you with your move-in by putting up pictures, helping move any belongings or putting things in place for you. I am always here to help.


Come on over to Milton and have a chat to find out more about what I do.

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