Milton Court Care Home

Tunbridge Grove, Kents Hill, Milton Keynes MK7 6JD

Milton Court, in Milton Keynes, serves Bedfordshire and Buckinghamshire and offers residential, dementia, nursing and respite care in a modern, purpose-built environment.

Residents receive round-the-clock care from a sympathetic team of expert professionals who treat everyone as individuals with their own personal stories to tell.

All bedrooms are well-equipped and offer wet rooms and plenty of room for personalisation. Spacious lounges invite socialisation and companionship and the coffee lounge is a popular place for entertaining visitors, who are always warmly welcomed.

A wide variety of activities to suit all tastes, entertainment and trips out are organised by a team of lively activity coordinators.

Group: Avery Healthcare Group

Person in charge: Paul Bundyford (Manager)

Local Authority / Social Services: Milton Keynes Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 148 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Head/Brain Injury • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 148

Rooms with ensuite WC: 131

Weekly Charges Guide: Personal Care Single £850 – £995 Nursing Care Single £850 – £1100 (These prices are only a guideline, please contact Milton Court Care Home to find out the exact price for your requirements.)

Dependent on the room size and location as some have garden access and some are larger than others.

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Milton Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Milton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Milton Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.779 for Milton Court Care Home is calculated as follows: ( (121 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 154 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.236 Points relating to the number of positive Reviews for Milton Court Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 29.6 positive Reviews (148 registered maximum number of service users ÷ 5). 7 Reviews ÷ 29.6 Target = 0.236

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Milton Court Care Home has a Review Score of 9 (9.015) from 13 Reviews


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Court Care Home?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Court Care Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • more

What a breath of air Milton Court has been after some previous bad experiences in other homes.
The staff are so patient and compassionate, everything is kept spotless throughout the home. The activities team are exceptional and the equipment all works. We are impressed to be greeted by everyone working in the home. Love the lounge facilities and the light and airy feel of the rooms.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Both my father and my mother-in-law were residents of Milton Court, the former for five months and the latter for two. As a family, we were very pleased with both the courtesy and respect shown to both parents and family alike. The nursing staff kept us fully up to date with day to day changes and any medical procedures that were required and front office staff were always outgoing and informative. Both parents have now passed away, but the understanding of all the staff was very much appreciated.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I stayed at Milton Court for two weeks respite care following my knee replacement operation. I cannot praise the staff highly enough for their care and concern for my welfare. I felt valued, safe and comfortable enabling me to concentrate on getting stronger. The atmosphere at Milton Court is positive and respectful, enhanced by the lovely decor which is restful and welcoming. My sincere thanks to everyone.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My aunt moved into the Residential Dementia Unit in Milton Court in early 2018, following a stay in hospital. She suffers from unspecified dementia and is at high risk of falls, so living alone at home was no longer a realistic option.
Prior to her admission, I visited numerous care homes in and around Milton Keynes and reviewed the CQC reports. This one was top of my shortlist, based on the professionalism and friendliness of the staff, the variety of activities available and the cleanliness and layout of the home.
Since she moved in, I have been highly impressed by all the staff involved in her care, due to their attentiveness, patience and encouragement. They have promptly relayed any concerns, provided accurate updates on her progress and nothing has ever been too much trouble. They have surpassed my expectations and other visitors have commented on how impressed they were with the staff and facility. I would highly recommend Milton Court to anyone in a similar situation as the staff are amazing.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My Mum has been a resident of Milton Court for almost a year. Initially, she was in a residential unit for those with dementia. She settled very well and the staff were very caring. Nothing was too much trouble. The food was good, lots of lovely cakes and pastries in the afternoon. When a nursing room was required it was organised very quickly. Again, the staff have been very caring and nothing is too much trouble.

I feel confident that my Mum is safe, well cared for and content. The rooms are good, nicely furnished and always clean, in fact, the whole home is very clean. The laundry service is excellent too. All in all, it is a care home that I would recommend to anyone.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Brilliant staff team on the ground floor led by a star manager. Thank you all.
I know my mum is in good hands.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

My dad has been a resident at Milton Court since September 2016. He is happy, well cared for and very well fed !!! His bedroom is always very clean and tidy. The staff are great, always answer any questions and are always cheerful. I am so pleased we found this lovely place for my 97-year-old dad. To see photos of him on facebook enjoying activities is so pleasing, I cannot thank you all enough.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mum has been a resident of Milton Court Care Home for several years, and overall we could not wish for a more professional, but caring, home for her: especially as she gets frailer.
Management are quickly responsive to issues, nurses are excellent, and carers are, overall, well trained and very caring.
Here in Milton Keynes you'd be hard-pressed to find a better care home.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My first impression of the care home was it's so posh in here. My nan has currently moved here she said she feels like a queen lol. I'm very impressed with the care home very nice and happy staff very welcoming and friendly, nan is settling in slowly. Thanks for everything. xx

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My parents have been in this care home since June 2016 and I can honestly say that everyone has been very helpful and caring since they came to Milton Keynes. It was a hard time for us as a family as mum had Alzheimer's and it's very sad losing a family member to this illness but I found them all so helpful in making this move that it has made it so much easier for Dad and us as a family to know that they are both well cared for.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Dad has been living in the residential floor for just over a year. He helped choose Milton Court after we visited several care homes in the area. We found the staff so very friendly and welcoming and this makes a huge difference. Dad likes the additional hand rails in his lavatory. Which is a good wet room and has a fold down shower seat. The staff are outstandingly dedicated and are well-selected carers. Dad chooses to eat in his room but the restaurant is bright and fresh. There is a team of staff that organise trips and entertainment so there is always something going on. There is a new hair salon and a visiting hairdresser which is very good. I am very happy knowing dad is in safe hands.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My parents moved into Milton Court over 12 months ago and during that time I have been impressed by the friendliness and caring nature of the all the staff; carers, managers and office/reception. We have recently gone through the first annual review of their care and I was impressed by the detail recorded of all aspects of their day to day lives and health issues. My parents always hoped to end their days in there own home but a variety of issues made them realise they needed help available when problems arose. It is a great comfort to know how well they are cared for and to see and hear about them enjoying various activities and outings. With Avery winning not one but two awards this year for Best Care Home Provider it has reinforced my confidence that they are in safe and caring hands.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My father-in-law came to Milton Court Care Home for end-of-life care in early August. His care was funded by NHS continuing health care. He was very poorly with leukemia and had been moved from a hospice. After 11 days, he sadly passed away, but during that time he was treated without exception with care, compassion, and respect. As a family, we could not have wished for more. All the staff were absolutely wonderful and nothing was too much trouble. Although my father-in-law was unable to use the facilities, we could see they were excellent. Many thanks.

How likely would you be to recommend Milton Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

April 2017

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Care Home Idol 2016

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