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Milton Court Care Home - Avery Healthcare

Tunbridge Grove, Kents Hill, Milton Keynes, Buckinghamshire MK7 6JD
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Milton Court Care Home - Avery Healthcare, Milton Keynes
Milton Court Care Home - Avery Healthcare, Milton Keynes
Milton Court Care Home - Avery Healthcare, Milton Keynes

Offering residential, respite, nursing, and dementia care, Milton Court is a thriving and companionable residential care home for those requiring additional support during their later years. Situated from the A421 Standing Way, the care home is easily accessible from neighbouring towns across Bedfordshire and Buckinghamshire.

The team focus on the individual needs of residents, and they actively encourage the involvement of relatives and friends - the Facebook page is a...  

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Care Provided by Milton Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 148 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,525From £1,525
Nursing CareFrom £1,575From £1,550
Nursing Dementia CareFrom £1,550From £1,575
Fees include the cost of food served in our restaurants and Bistro, beverages made on the premises and housekeeping services.
Toiletries are not included in fees.
Hairdresser, Beauty Therapy and Chiropody appointments are available at and extra fee.

Newspapers and magazines can be delivered at a fee too.

Contact Milton Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Deepu Pillai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2006
  • Number of floors: 4

Room Information

  • Single Rooms (126)
  • Couples/Companion Rooms (11)
  • Single Rooms with ensuite Wet Room (126)
  • Couples/Companion Rooms with ensuite Wet Room (11)

Visiting

  • Visitors are welcomed into the Bistro area where refreshments are available for most palates. Walk through to the garden and relax.

Parking

  • Parking is available on the grounds for visitors to park and there is overflow parking area outside the gates too.

Milton Court Care Home - Avery Healthcare Reviews (109)

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9.7

Milton Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.669) out of 10, based on 32 reviews in the last 2 years. Over all time Milton Court Care Home - Avery Healthcare has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from Angelina H (Sister of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

The staff looked after my sister with love and care and made the last few years very happy here. The family could not have wished for more for her. At the end of her life, we were so pleased to see her carers and management not only at the church but also putting on a reception at the home in celebration of her wonderful life. We thank you all.

Reply from Jessica Morris, Regional Director at Milton Court Care Home - Avery Healthcare

Thank you very much for your kind words and support as a family. We are so pleased we have been able to make this into such a special day in your sisters memory. The team are grateful for your gratitude.

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Review from Brenda B (Friend of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

The resident's wake in the butterfly room was a beautiful, sensitive and lovely experience. Customer service was wonderful - couldn't thank you enough.

Reply from Jessica Morris, Regional Director at Milton Court Care Home - Avery Healthcare

Thank you very much for your kind review and we are so pleased we were able to support the wake.

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Review from Marina A (Sister of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

My sister loved being the boss here (or so she thought!) All the staff are so caring and always helpful. Close contact with the residents has always been great, good contact with staff and loving all around. Love to all the staff that looked after her, who we all loved.

Reply from Jessica Morris, Regional Director at Milton Court Care Home - Avery Healthcare

Thank you very much for your kind review and words, we are grateful to have supported with such a special day in memory of your sister.

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Review from L C (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

We contacted Milton Court Care Home for urgent respite care for my father who had had a bad fall. They couldn't have been more helpful or supportive. Staff showed me around, met my father and when he agreed to move in made his stay comfortable and welcoming. He grew stronger and more confident during his stay due to the care and dignity shown by the staff. He is now back home. Thank you to everyone.

Reply from Arnel Berido, Manager at Milton Court Care Home - Avery Healthcare

Thank you very much for your kind review and we look forward to sharing your feedback with the team!

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Review from Stephen B (Son of Resident) published on 20 June 2023 Submitted via Website
Overall Experience

In my professional opinion, Milton Court Care Home management and staff are 5 stars. They are attentive, and caring and have the resident's welfare and happiness at the core of their culture and values. My mother is so pleased to be a resident at Milton Court and loves the staff and residents.

Reply from Jessica Pateman, Manager at Milton Court Care Home - Avery Healthcare

Thank you very much for your kind words, we are so pleased that you are satisfied by our service at Milton and we are indeed an Avery family.

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Review from S G (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Recent changes in the care home have ensured a significant improvement in the standards of care. Before these changes, there weren't sufficient staff on duty and the level of cleaning was appalling. If my mother had been in better health I would have removed her from the home. I look forward to the continuous improvement.

Reply from Jessica Pateman, Home Manager at Milton Court Care Home - Avery Healthcare

Thank you very much for your review and noticed improvements in the service, we will share your feedback with the team.

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Review from Kathy B (Friend of Resident) published on 27 February 2023 Submitted via Website
Overall Experience

My friend was here from the end of June 2022 to February 2023. As well as dementia she was very ill. The care, kindness, and respect as well her dignity being respected was given by the staff with love and compassion. Such a comfortable and homely place. For me, my friend had the best care.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes. It was a true pleasure to care for your friend in the loving care community that we create. Your feedback is invaluable to us and our staff team. Thank you for your kind words. Best wishes,

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Review from Joanna M (Granddaughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience
Lovely friendly welcome and very homely. My Grandma was happy and well looked after. The staff were professional and approachable nothing too much trouble.

The home was very safe and secure. All areas I visited were tidy and spotless.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes and for your amazing 5-star rating. We are pleased to hear such positive feedback about our home. It was a true pleasure to care for your grandma and to have her as part of our loving care community, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

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Review from David M (Respite Resident) published on 9 January 2023 Submitted via Website
Overall Experience

Fantastic care home. My nan suffers from Dementia and was being cared for at home by my mum until it became too much for her. My Nan requires 24/7 supervision as she has increasingly become nocturnal. The facilities are first class, it is nice and homely, and the staff are wonderful with her. I would recommend this care home to anybody with an elderly relative in need.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our...  

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Review from T G (Son of Resident) published on 25 November 2022 Submitted via Website
Overall Experience

All the staff seem very caring and attentive and take great pains to ensure that Dad is safe, happy and healthy. They always offer him the chance to join in activities, without ever forcing him. He enjoys the food very much, and really appreciates the care he receives. Thank you!

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your dad has received since being a part of our loving care community, giving you and your family peace of mind. It...  

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Review from Gail T (Daughter of Resident) published on 24 November 2022 Submitted via Website
Overall Experience
My mother has been in respite care for a few weeks at Milton Court, and as her daughter, I have been beyond impressed with the level of care provided for Mum during this time. All the staff I have spoken to have been warm and caring, providing her with a stable caring environment.
The rooms are bright and airy with en-suites and are cleaned to a high standard. The food looks very appetising too and there are plenty of activities.
Mum always sings when she's happy, and she's been singing a lot; what a lovely care home for my elderly mother to be in, even for a short while.

Thank you so much.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes. We are delighted to hear that your mother enjoyed her respite stay with us, in the loving care community that we create, giving you and your family peace of mind. We are so pleased that the home is clean and inviting...  

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Review from Sue G (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience
A lovely home. Super rooms, caring, attentive staff who always have time for Mum and show an interest in her. Activities every day, which Mum thoroughly enjoys, are interesting and stimulating. Staff on top of Mum's medical needs.

I can't think of any shortcomings, so far Mum has been very happy since she moved in in August. She was lonely at home but now there is always someone to talk to from first thing in the morning until bedtime.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care on a daily basis. It is nice to know...  

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Review from P M (Wife of Resident) published on 2 November 2022 Submitted via Postal Card
Overall Experience
My husband was previously in another home in the area and was admitted to hospital due to being dehydrated and undernourished. When he was discharged we were lucky enough to be able to get him into Milton Court.

We feel so much more confident and happy with him being in Milton Court they seem to understand his needs as he is suffering from Alzheimer's disease. The staff work so hard and it would help if there was an increase in carer numbers.

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Review from W V (Daughter of Resident) published on 28 October 2022 Submitted via Website
Overall Experience
Mum is a new resident and all staff have made her transition from home to here a happy one. My family and I have also been treated with kindness and respect, which is important as this was a new experience for us after wondering how she would cope.
This is a lovely, welcoming home with excellent facilities and I would thoroughly recommend it for your loved one.

Thank you for looking after her and making her feel contented and comfortable.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes. We would like to thank you for your kind words regarding the care your mum has received since being a member of our loving care community, giving you and your family peace of mind. We understand that moving a loved one...  

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Review from Margaret C (Resident / Service User) published on 27 October 2022 Submitted via Postal Card
Overall Experience

I was not coping on my own at home. This has been a very good move for me. I feel safe and there is always somebody on hand day and night. I am a different person. Very happy.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes. We understand that moving into care can be overwhelming and therefore we offer full support to ensure that the process is as smooth and stress free as possible. We are delighted how happy and settled you are in the loving care community that we create and that your health/wellbeing has improved. Best wishes, Rachel.

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Review from Peter C (Son of Resident) published on 19 October 2022 Submitted via Website
Overall Experience
My Mother has been in Milton Court since 2019. Over that time her care has been varied. The memory floor was not well run, and staff showed little understanding of the care needs of residents with dementia. However, in balance to that comment, I have to say the nursing floor is much better run, and the care staff works very hard in what is a very demanding environment. My Mother has been a lot happier since being on that floor and the care staff were exceptional in nursing her during a time when she was severely ill, and she pulled through.

Unfortunately, I would have to add that the Manager and admin staff show no regard for stakeholder engagement and have been consistently malicious and spiteful in their attitude. It hardly shows the company in a good light and in fact demonstrates the contempt they hold for their employer.

Reply from Ryan Farrelly, Marketing Assistant at Milton Court Care Home - Avery Healthcare

Thank you for reviewing Milton Court Care Home in Milton Keynes. We appreciate such positive feedback regarding your mother's stay on our nursing floor. Please be assured that our staff go above and beyond the standards to ensure each resident receives a thorough self-centred care programme. It is...  

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Review from Douglas B (Son of Resident) published on 17 October 2022 Submitted via Website
Overall Experience

My mother has been in Milton Court since July 2019. She has been very well looked after and indeed, I also have benefited from good advice. Sadly the Alzheimer's is taking its toll and she is now in the Balmoral Unit where she is receiving excellent care. The staff (one member in particular who keeps in touch with me) are excellent. Thank you.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court Care Home in Milton Keynes. We are delighted to hear how satisfied you are with the exceptional level of care that your mother has received from our dedicated staff team. It is a true pleasure to have your mother as part of our loving care community, giving you and your family the peace of mind that you deserve. Best wishes.

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Review from Carol W (Daughter of Resident) published on 13 October 2022 Submitted via Postal Card
Overall Experience

Very new resident came in for respite and decided to stay. The staff are very kind and helpful and make you feel welcome. The facilities are superb. Makes you feel like it's home from home. Thank you for the peace of mind.

Reply from Rachel Aran, Marketing Administrator at Milton Court Care Home - Avery Healthcare

Thank you for taking the time to review Milton Court in Milton Keynes and for your amazing 5-star rating. We are delighted to hear that you enjoyed your respite stay with us and decided to make your stay a permanent one. It is a true pleasure to have you as a member of our loving care community. Best wishes.

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Review from W F (Daughter of Resident) published on 10 October 2022 Submitted via Postal Card
Overall Experience

On visiting my mother today, I heard shouting to find her on the toilet in a mess. Finally found a staff member to help my mum. Mum was distressed, goodness knows how long she had been waiting. Asked staff member why no one was answering alarms, her reply, we are short-staffed! This is happening far too often! These elderly people are being left at risk!

Reply from Dionne Pearson, Home Manager at Milton Court Care Home - Avery Healthcare

We are sorry that we have not met your expectations on this occasion leaving you cause to leave a negative review.

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Review from Susan H (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience
On visiting my mother today, who has been poorly with stomach problems, I was horrified to see that the beaker she was drinking from was full of mold spots and the lip she drinks from was absolutely filthy with even more mold!

Yesterday my sister visited to find no staff and Mum shouting for help, as she has soiled herself. This is all totally unacceptable.

Reply from Dionne Pearson, Home Manager at Milton Court Care Home - Avery Healthcare

Thank you for your review. We are saddened to hear that you feel cause to complain. We have received and responded to your formal complaint which addresses all of the points you have raised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 July 2023
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Milton Court Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Milton Court Care Home - Avery Healthcare.

Meet the Team (4)

Abi Halpin
Abi HalpinJob Title Deputy Home ManagerJoined 2023

Hello, my name is Abi, and I'm a Deputy Manager in Milton Court. Since moving to the UK, I have worked in the care home industry, dedicating my career to supporting and caring for older people. As Deputy Manager, I am passionate about making our home a warm and welcoming place where every resident feels valued, respected and truly cared for.

I especially enjoy spending time with our residents, getting to know them as individuals and listening to their wonderful memories and life experiences.

Building strong, trusting relationships with residents and their families is very important to me. I encourage our team to treat every resident as a member of our extended family and to provide compassionate, person-centred care. I am equally passionate about supporting our staff to develop their skills, build their confidence and progress in their careers.

I look forward to welcoming you to our home. Please come and say hello—I would be delighted to tell you more about our home over a cup of coffee.

Roland Santos
Roland SantosJob Title Clinical Deputy ManagerJoined 2015

Hello, my name is Roland and I am the Clinical Deputy Manager for Milton Court! I have been a registered nurse for 32 years and I have lived in the UK for the last 18 years.

I have been supporting my team and residents for 8 years here at Milton and I pride myself on the relationships formed with all relatives and friends who visit our service.

I believe it is important to support residents with their personalised routines whether that is relaxing in their rooms or spending time with other residents. I make sure evening and morning medication is taken on time and I check residents are as comfortable as possible when they go to bed and throughout the night.

We look forward to welcoming new residents and ensuring everyone is living their best life here at Milton Court!

Anita Khambh
Anita KhambhJob Title Home AdministratorJoined 2023

Hello, I am Anita and I am the Home Administrator for Milton Court!

I joined Avery in 2023 and I help residents and families with finances and paperwork, so please do speak to me if you have any questions about these.

I have worked in administration roles for over 25 years and absolutely love working as part of a team. I aim to make moving to our home as smooth as possible for residents and I like making our support procedures as efficient as possible.

I enjoy my daily walk around and conversations held with our incredible residents, if you need any support with the administration aspect of your move I will be your helping hand.

Margareta Parvu
Margareta ParvuJob Title Unit ManagerJoined 2016

Hello everyone! My name is Margareta Known to many as Marga and I am the Unit Manager for the Sandringham Suite for Milton Court. My role is to ensure Sandringham is running smoothly and to make sure all the residents of Sandringham have everything they need and want. I started working in Milton Court as a carer and have progressed to Senior, Team Leader and now Unit Manager

My aim is to ensure Sandringham is run well and efficiently. I work with all health professionals to make sure that residents are supported. I also make sure the shift runs smoothly, working with the team to give our residents the best quality of life.

I love to see our residents happy and promoting their independence as much as possible. Just because you come into our care doesn’t mean your lifestyle should change.

Come on over to Milton and have a chat with me in our beautiful lounge to hear more about Sandringham!

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